5/5
Fabulous service - prompt, efficient, friendly and professional. Highly recommended if you have a property to rent in Cheltenham.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,246 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fabulous service - prompt, efficient, friendly and professional. Highly recommended if you have a property to rent in Cheltenham.
5/5
Excellent communication, friendly staff and and all round good experience when recently selling our property
5/5
Very professional, capable service provided. Would recommend.
5/5
Very professional, knowledgeable and responsive service in setting up the tenancy on our property. Highly recommended.
5/5
Great service. Molly Sharp have been a serious professional throughout the entire leting process. I recomend CJ Hole to anyone loocking to have a premium and well trained customer service.
5/5
We were relocating and wanted to let our home . Having asked three agents initially we opted for CJ Hole as they demonstrated a knowledge, professionalism and commercial approach that impressed us. Throughout they were reliable and thoughtful and secured us the tenancy we required. Great team
5/5
We have had a really positive experience with CJ Hole, although in the end we did decide on a property not listed with them, they were friendly and helpful. Orrin found us properties that matched our specific requirements. When we viewed them he was friendly and approachable and didn't have the "hard sell" approach we have found so often with other letting agents. We would definitely recommend them and would use them again in the future.
5/5
Jenni from CJ Hole has been an absolute STAR in helping through an extremely complicated and difficult sale of my mother-in-law's cottage. So many obstacles encountered on the way, yet Jenni kept on top of them all, keeping us informed and chasing all parties involved, and keeping the buyers interested and informed too! Having originally registered the cottage with another Estate Agent - which fell though, we were so glad we chose CJ Hole! Jenni's tenacity and sheer hard work was absolutely instrumental in finally completing on the sale after several long hard months. Would recommend them to anyone - whatever the age, style or size of the property.
4/5
I have just sold a property using CJ Hole. The transaction became complicated through no fault of their own but the CJ staff remained positive and resolute. I would definitely recommend using them.
5/5
Excellent experience with CJ Hole in selling my mum's house. Jenni was very professional and always happy to help. I would not hesitate to recommend.
5/5
I have recently let my house out with CJ Hole and I have been very impressed with their efficiency and professionalism. As a first time landlord I was a bit nervous about letting my house, but Justin has put me at ease by responding to all my questions quickly and thoroughly. CJ Hole put my house on Rightmove and found tenants extremely quickly. I am very pleased I chose CJ Hole as my letting agent and can recommend them with confidence. Tom
5/5
Recently sold my flat through CJHole. Was a bit of a mission for various other reasons, but the staff at CJHole were great in helping chase it along. Well recommended to help take the hassle out of the process.
5/5
It was an easy and excellent experience working with Molly Sharp from CJ Hole. She suggested a property that would be perfect for my family, and it was. She was very responsive to any questions and extremely helpful through the process. Thanks for finding us our new home Molly!
5/5
I was quite amazed to discover after contacting several letting agencies in Cheltenham, how different each agency's response was to my enquiries, and the majority I might add, not in a positive way. That was until I contacted CJ Hole..... The whole team in the letting's department went above and beyond to make the letting process and our move-in as painless as possible. I would thoroughly recommend using CJ Hole whether you are purchasing, selling or renting.....their service is exemplary!
5/5
We have used CJ Hole letting Agents for a number of years now and have always found them professional, reliable and very communicative. The staff are extremely helpful, always respond immediately to queries and provide great service. I would definitely recommend.
5/5
It took quite a long time due to difficulties with a Chain, to get to Completion. CJHole and Jenni were very good and helped all they could They were always polite and easy to talk to, and so thank you Jenni and your team for all the help you gave us We got there in the end and I am still surrounded by boxes and too much furniture! Thank you all and I hope you have a Happy Christmas! With Best Wishes from Diana Mackie.
5/5
Absolutely top notch service from Jenni at CJ Hole in Cheltenham. From valuation, marketing, negotiations and through all the little details that need sorting to get to exchange, Jenni has been professional, efficient and a pleasure to interact with. I would strongly recommend CJ Hole and would use them again in a heartbeat. They also acted as our letting agent for 4 years and that service was also great. If you’re selling a house in the Cheltenham area, give these guys a call (and ask for Jenni). Thanks!
5/5
Lovely friendly team and extremely helpful. Special thanks to Molly who helped us from start to finish. I would recommend C J Hole for their professionalism and friendliness.
5/5
Had wonderful service from Orrin who provided flexibility and understanding when me and my wife were indecisive over a property. In the end, we decided against the property but even post this the service was of a very high standard and one of the few letting agents who actually felt like they cared. Very impressed and hope to do business again with them.
5/5
Efficient, thorough and friendly. Communication was exceptional and all staff tried their hardest to ensure my sale went smoothly - and it did. Jenni Moore took the lead with my sale and was faultless. I highly recommend CJ Hole.
5/5
I recently had a wonderful experience working with the letting agents at CJ Hole. All of the agents were helpful in making the letting process as east as possible for us. Molly was exceptionally professional and went above and beyond to help us complete our rental to move in as quickly as possible. I will most definitely use CJ Hole again for my future home rental/buying needs.
5/5
Justin, Molly and Wesley and all the team at CJ Hole have been nothing but helpful and professional in our experience with them as first-time landlords. They managed to let our flat within 24 hours of taking the photos which was incredible! We were recommended to them by 2 separate people and are so pleased we were! Thank you all for making a potentially stressful time seem so easy!
5/5
Absolutely outstanding service. From the minute we met the sales team they were so friendly and helpful. Couldn't have asked for a more stress free, easy sale. They really couldn't do enough for us and went the extra mile. Would recommend CJ Hole to friends and family. 10/10!
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.