5/5
Friendly and efficient service throughout. Notably better market knowledge than other agents I considered. Sold the house quickly and close to asking price. Nick and the team went above and beyond. Would highly recommend.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,260 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,260 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
384
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Friendly and efficient service throughout. Notably better market knowledge than other agents I considered. Sold the house quickly and close to asking price. Nick and the team went above and beyond. Would highly recommend.
5/5
Excellent service for the past few years. Kayleigh is exceptional. She has great knowledge and is always happy to help and answer any questions I may have. As a landlord it is reassuring to know she is there to help. I wouldn’t go anywhere else and would highly recommend.
5/5
Our experience with C J Hole in Kingswood was very positive. They are friendly and helpful, get back to you quite quickly and keep you updated. Great service and would recommend.
5/5
We cannot thanks Donna, Adam and Nick enough for their professionalism and support in not only the purchasing of our new property, but the sale of our old property, which was not even on the market, at that point. Two weeks from making an offer on the purchase and having it accepted, to agreeing the sell price and selling our property justifies the accurate and good market value assessment from the team. We are extremely satisfied and thoroughly recommend them.
5/5
We recently sold our house and also bought our new house through CJ Hole Kingswood. Nick, Donna and Adam ensured everything went smoothly and were always there when we needed them. The communication was excellent and they did everything they could for us. We would highly recommend them to sell or buy your house with! Excellent service! Thanks again.
5/5
Our experience with Adam, Donna, Nick, Matt and Jenni was nothing short of fantastic. They worked collaboratively from the viewing process, negotiating the price, through to completion and even ensuring that we settled into our new home after completion. This was not the most straight forward home purchase process as we had to change our mortgage advisor and solicitor and start the process all over, then we were faced with a rather prolonged admin process due to a backlog at the lenders, yet this great team never backed out, they were positive through our challenge and stayed engaged with us and gave other parties a nudge to ensure the process did not stall. They also gave us some bubbly and gift for our new home. We can’t fault the support we received and will recommend them over and over. There may be other staff who got involved in the background whose names we don’t know, we want to use this opportunity to say THANK YOU and that we look forward to doing more business in the future!
5/5
Great service and communication. Karen, Louis and Kayleigh were all great. Made the whole process much easier for me. Would definitely recommend and use them again.
5/5
Donna and Adam where very helpful and they were always there if you had a question or a concern I definitely would recommend them great customer service
3/5
Rating only, no written review.
5/5
Claire and Tim's team looked after us really well when selling our house. They kept us updated throughout.
5/5
Due to circumstances, I have used C.J. Hole a couple of times in the last 18 months and on both occasions received an excellent service. Tim and Jill could not have been more helpful, arranging viewing and dealing with enquiries. They are always there to answer questions and chase up the others in the chain so you always know what's happening in what can be a frustrating process. I thoroughly recommend them.
5/5
Been with CJ hole for over a year. Always responsive and supportive when called upon. Will continue renting with them for as along as we need to.
5/5
Great management company. Pleasure to work with.
5/5
Louis was brilliant, very helpful and found me a perfect house.
5/5
Really friendly team and great communication, we bought our place through CJ Hole Downend this year and they couldn’t have been more helpful, always returned calls and emails and helped push our sale through toward the end so we could move when we needed to. Would highly recommend them and will be using them if we ever need to sell.
5/5
Would highly recommended . Professional and friendly team of staff took me through the sale of my house.
5/5
I'm a first time ,land lady. ,that was lucky enough to find CJHole ,to assist,the letting of my property ..They have all been so proffeshional ,but giveing me ,the confidence, and care that was needed ,as well .. Iv been given a truely bespoke ,Experiance to my needs ... at a well worth while amount ,money wise , as was a consideration ...lastly , I must mention ,chererelle , especially who has been a help , all along my way . Iv been so pleased ,with every thing ,and would recommend ,them in every way ...Marnie Palmer
5/5
Moved into a student property, and have had the absolute best exchanges with CJ Hole, especially from Cherelle - property manager - she has provided amazing customer service and helped us as student renters with any problems in the house, always offering to give further clarifaction and asking if we have any other questions/queries about the place. would absolutly recommend CJ Hole to anyone! also give that girl a raise! She has been wonderful!!
5/5
Outstanding support and guidance received from Andy and Dianne, walking us through securing our new property. Highly recommended!
5/5
Me and my boyfriend went with these estate agents to get our first ever flat together, Louis and Kayleigh were so helpful! No question was too silly and they were both always really quick with replying and helping with anything we needed help with or were confused about, both absolutely lovely people :)
5/5
We have sold two properties through CJ Hole Downend in the last 6 months and would highly recommend them. The whole team are highly professional and Andy in particular went above and beyond to make sure our sale went through as smoothly as possible.
5/5
Fabulous personal service, great attention to detail on photos, friendly, helpful and honest staff. Would definitely use again!
5/5
Such a great experience! Although I was a tenant on a property that CJ Hole was managing they treated me with great respect. Especially Cherelle was always friendly, responsive and worked with great professionalism. I would totally recommend as I have nothing bad to report and made my time as a tenant on the property so hussle free
5/5
The team at C J Hole in Downend have been amazing throughout the whole process. Andy and the team were the Estate Agents for my purchase so I was not paying them a fee, despite this they have been knowledgeable, efficient and really supportive. If (when!) I move again I will definitely use C J Hole and cannot recommend them highly enough.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.