5/5
Friendly and helpful staff.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Friendly and helpful staff.
5/5
Quality services & good food
5/5
Great work from the team kept us updated throughout even when things went a bit pear shape but we got there in the end you can pick your team but can't pick your buyers thanks to all in the kingswood branch
5/5
Extremely happy with the service provided by Donna and Adam. We're first time buyers and I genuinely felt like they would do anything to help throughout the purchase of our new property and that no question we asked was a stupid one. Thanks to the team at CJ Hole, we're extremely pleased.
5/5
Used for house search before I joined CJ hole great team, caring and professional staff , really listened to my needs and circumstance, they also look after the staff you can see this by the way they treat their customers.
5/5
Very helpful throughout the process of letting my property.
5/5
The sales team at CJ Hole in Kingswood were absolutely brilliant for me. Very knowledgeable and honest, could not recommend enough
5/5
The agency helped me a lot in my rental application and documents. Flexible and at your disposal, I highly recommend it ! Ready and able to fix any issues, I've really appreciate their professionalism.
5/5
Kayleigh at the Kingswood branch was extremely helpful and efficient. She responded extremely quickly to all our emails and she kept us informed all the way. Fantastic service!
5/5
We have been very impressed with the professionalism, efficiency, negotiating skills and great communication of Nick Worlock, Donna Roberts and Adam Lewry at CJ Hole Kingswood in the sale of our property. It's been a pleasure to deal with them and undoubtedly their expertise, patience and attention to detail achieved the sale.
5/5
Kayleigh was extremely helpful, professional and responsive. Would definitely recommend!
5/5
Great communication, great service and staff who go the extra mile. Thank you for all your help. Would definitely recommend!
5/5
We used CJ Hole to sell my partners house. The service was top notch and we were kept informed every step of the way. Donna, Adam and Nick were great agents to deal with.
5/5
We had the absolute pleasure of having Kayleigh assist us for several weeks with our move into a new flat. Kayleigh has been so incredibly helpful and patient and made this process stress-free and easy which can be a rare find. Kayleigh is so polite, friendly and welcoming and we couldn't thank her enough for all of her help.
5/5
Great service. Great, friendly team. Thanks
5/5
Recently bought a house through CJ Hole Kingswood. The staff were very helpful with any queries I had, as well as helping with the progression of the sale. Would highly recommend.
5/5
Great experience I had with Cherelle.Very professional, friendly and excellent communication throughout my year of renting a flat from Cj Hole.Would highly recommend.
5/5
Kayleigh was amazing the whole way through my letting experience! I felt well informed and there were no surprises. Very professional service, no hard sell or fluff. Had a not so great experience with another letting agent where I was made to feel pressured so really glad CJ Hole are different. Thank you!!
5/5
CJ Hole were consistently efficient, flexible and professional arranging our property letting. Particular thanks to Louis and Kayleigh, who promptly answered our many questions and made the procedure quick and simple.
5/5
Karen in the letting departments in an absolute treasure. Nothing is too much trouble. Her commitment and customer service is second to none. Highly recommended.
5/5
My partner and I (both first time buyers) used CJ Hole to purchase our 2-bed property in St George. Donna showed us around the property and was brilliant from the start - friendly, clear, helpful and optimistic! We couldn't have asked for a better service from her. Adam took over the process later on and was also brilliant - always available to answer my panicked phone calls and reassure me that everything was going according to plan! Brilliant service all round.
5/5
We had the privilege of dealing with Louis from the CJ Hole Kingswood branch. Louis is professional, helpful and goes the extra mile for his clients. We can highly recommend him to anyone looking for a rental in the Bristol area. Our experience has been a positive one from start to finish.
5/5
Had the most horrendous time trying to sell up until we took on cj hole. Nick Adam Donna and all the gang were absolutely amazing from start to finish. Very professional coffee when thought things were going wrong dried my tears!!!!!! Used them to sound off to went above and beyond roll of Estate agents. Thank you all once again Nick and Deb Hewlett
5/5
We recently sold our house with CJ Hole and they offered excellent and attentive service from start to finish. From the initial visit and valuation through to the final day of completion we were in good hands. Special mention to Nick, Donna and Adam - a genuinely great team who deserve your business. Thanks so much!
Thank for your kind words Aaron - soo glad we could help and you had a positive experience, best wishes for 2019 !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.