5/5
Great friendly, passionate team who always aim to provide great service :)

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,246 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great friendly, passionate team who always aim to provide great service :)
5/5
Rosie and the team were very helpful. Highly recommended.
5/5
Absolutely fantastic team. Rose is a godsend for anyone that needs help with looking after things without any fuss whatsoever ;-)
5/5
We purchased a house through C J Hole Cirencester. I found the staff to be very helpful and speedy in their responses throughout the sales process. I would most definitely recommend this estate agents and I would not hesitate to use them again in the future.
5/5
Rating only, no written review.
5/5
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5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Excellent! Justin and the team are brilliant :-)
5/5
It has been not only refreshing but also a pleasure dealing with everyone at C J Hole. C J Hole and it's team should serve as a benchmark and an inspiration to the profession of Estate Agencies.
5/5
Brilliant company, easy to use. Justin’s service is excellent.
5/5
I have used CJ Hole for a number of years now to let a property out. They are fair with their fees, offer a 5* service and have always gone out of their way to help both landlord and tenant. Thank you Justin and team.
5/5
They offered a first rate service, kept us in touch with what was happening in a timely manner and always had a smile
5/5
I have used CJ Hole a number of times to let a large family home and I have always found their service to be extremely professional, friendly and efficient. They provide good levels of communication at all stages and importantly, have always managed to find suitable tenants promptly.
5/5
CJ Hole were excellent to work with on both sale and purchase and I wouldn't hesitate to recommend them.
5/5
I would definitely recommend CJ Hole Cheltenham .From start to finish of property sale they have been fantastic.
5/5
Although Jenni, Jeremy and their colleagues weren't my agent, they really pulled all the necessary strings to make sure my sale completed. First class service!
4/5
Generally good communication and follow-up from C.J. Hole re. property for sale in Cheltenham. Sincere apologies for misunderstanding regarding Keynsham Rd. listing! Hope to find another eligible spot to view soon.
Dear Mr Jones, Please accept our apologies for the breakdown in communication regarding your enquiry for the property we are listing in Keynsham Street. It appears that our CRM system has erroneously sent emails following your enquiry. I understand a senior member of our sales team has tried to communicate with you over the past few days to progress your enquiry. We sincerely hope we can assist you with your property search as it is our aim to provide excellent customer service and clearly we have not met that high standard when your enquiry was first received. If you would like to contact me personally regarding this issue or any other property related matter, my direct line is 01242 216299. Yours sincerely - Jeremy Prosser MNAEA, Managing Director
5/5
Great service and really helped us push the purchase through.
5/5
Huge thanks to CJ Hole for taking such good care of us for the past 8 years. As expats we are relying on the team at CJ Hole in Cheltenham and they have not let us down.
5/5
Rented a property through CJ Hole in Cheltenham, process was very smooth. Staff couldn't have been more helpful. Recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.