5/5
Rating only, no written review.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
4/5
Pretty straightforward. Helpful n friendly
5/5
Very friendly staff lovely people to deal with would recommend them molly sharpe was very friendly and very helpful answering questions very quickly and was always helpful
5/5
CJ Hole have recently sold a property for us. The quality of the property details, photos and the guidance given to us on pricing enabled us to secure a buyer quickly. Despite the sale occurring during the pandemic they kept us informed on progress and chased up where necessary. They were professional throughout. Thank you.
5/5
upon inspection to moving in the staff like Molly have been more than helpful to completing all that needed to be done and answering all we needed to know. I would highly recommend when you need someone to help you do the hard work or even when you need them to do it for you. I have had no issues with them.
5/5
Recently moved into a new flat and CJ Hole couldn’t have been more helpful. Met with Molly to pick up the keys, she was very professional and friendly and was a great contact point for a few things we needed in the first few weeks of moving. Great company with lovely staff.
5/5
Molly and the gang were nothing short of exceptional when it came to finding my new gaff. I was held in the highest regard from the first phone call to handing over the keys. I was told by a number of agents that they wouldn't help me find a place remotely and that it would be impossible to rent a place without being there in person until I spoke to Molly. She was fantastic, showing me videos and getting back to me when I needed answers. As an added bonus they have the best flats in the best areas so not only I got a flat but it was somewhere I actually quite like. I am super happy to recommend CJ Hole to anyone looking to rent or buy anything anywhere.
1/5
Horrible experience, i have sent them the feedback in private but it's worth to avoid this company.
We are sorry to hear that you were dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and we welcome feedback good or bad so that we can learn and grow as a company. You mention you have emailed us directly with your concerns, but I cannot locate your email. Please may I request you send me this email directly to milli.ive@cjhole.co.uk so that I can discuss the issues raised with you further. I look forward to hearing from you. Kind Regards, Milli Ive, Head of Lettings
5/5
I just bought a house through them, covering the covid era. Great support throughout, quick to respond, effective, common sense approach. Highly recommend.
5/5
Buying and selling a house is usually stressful. However, Alex and the team were fantastic and supportive throughout the process. The service from start to finish was outstanding so I would highly recommend C.J.Hole. Alex was so helpful I can never thank him enough and it is great to be in our new home.
5/5
Malgorzata and Miroslaw, we have been renting a house for several years and we always meet with a quick response to every problem we report, everyone is very polite and helpful. Special thanks to Kayleigh Richards MARLA Lettings Co ‑ ordinator.
4/5
Easy to get hold of and super friendly.
Staff at CJ Hole were always easy to get hold of and very helpful. Ben dealt with much of my transactions and although there were some teething problems with getting power and gas to the property, he constantly kept me informed on what was happening. He was keen to find answers to all my (many) questions, even if he wasn't sure himself of the answer. When moving home, you want to be kept informed of proceedings and know you can contact staff quickly when needs be. CJ Hole were very efficient in offering good customer service throughout the process. Recommended.
5/5
Excellent service!
Excellent service and very quick to respond to any queries I have had both before and during tenancy. Highly recommended!
5/5
"thank..."
Malgorzata and Miroslaw, we have been renting a house for several years and we always meet with a quick response to every problem we report, everyone is very polite and helpful. Special thanks to Kayleigh Richards MARLA Lettings Co ‑ ordinator.
5/5
We used C J Hole to sell out first house, they had great communication, we’re professional and explained everything. We’ll definitely use again!
5/5
Georgina was extremely helpful in our move to Bristol making the entire process as stress free as possible. We would gladly use CJ Hole again in the future and would recommend to others.
5/5
It's rare to find an
It's rare to find an agency that is both courteous and super-efficient. I'm very pleased with the service and highly reccommend CJ Hole Lettings
5/5
CJ Hole were incredibly professional and helpful throughout the process of helping me buy my home. They were always happy to help, easy to get hold of and responded quickly to my inquiries. Special thanks to Justin and Bonnie!PositiveProfessionalism
5/5
The service received from both Ben and Matthew in the sales team at CJ Hole has been exceptional. They have always been very proactive, helpful and professional in all communications and have been very accommodating at fitting in a large number of viewings at suitable time frames. They have helped to make the process as transparent and simple as possible. I would not hesitate to recommend them and would certainly be happy to use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I would like to thank Matt and all the staff for the professional way they respond to all aspects of managing my properties. Tony HillPositiveResponsiveness, Professionalism
Thank you so much for the review Anthony. We are so glad our Lettings Team were able to offer you a first class service and uphold our incredible repuation within the town. Kind Regards, CJ Hole Burnham
5/5
My wife and I were deeply impressed by the attention given our property by Mr Sam Gray. He showed us the many ways in which the CJ Hole team of the Southville branch was ready to assist us in every way, and he was very attentive to our situation. We recommend CJ Hole Southville Estate and Letting Agents to any and all who are thinking of buying, selling, or renting in the South Bristol area and beyond.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.