CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

★★★★★ 5/5

Google

Finding a flat in these current times isnt easy. Especially if unemployed or looking for work. However I I discouvered a flat in landsdown Cheltenham. Met a very pleasant professional letting agent called Molly who did the viewing. Molly was very helpful and informative. Even though not all queries were answered. Molly tried to find the answers online. Molly was very supportive during the legal process signings was able to guide me through the sending documents required for reference checks. So I would recommend cj hole they're very helpful.

Sam · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 1/5

Google

I was absolutely sadly suprised of theirs service. Left me without heating and no hot water for 5 days in autumn. I had to phone for engineers on my own to fix the boiler. Always had to contact them to get an answer or to be informed. If you raise an issue after their working hours they absolutely don't care, no metter how bad situation it is. Highly do not recommend.

Dagmara · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

Very helpful, and knowledgeable about the properties that I viewed. The turn round was quickly and efficiently completed. Always responded promptly to any questions or queries. Helpful, pleasant and well organised. Would recommend CJ Hole lettings without reservation.

Rick · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

Everyone that I dealt with at CJHole were amazing and prompt especially Sarah. Anything that needed mending in the property they swiftly contacted the landlord and got back to me in good time. I rented from them for a year and would rent with them again in a heartbeat. Thank you again CJHole.

A · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 1/5

Google

Have just been rang approximately 3 weeks after I scheduled an advanced valuation request for the 26th October to be told albeit politely that "CJ Hole based on current demands are wishing to place their focus on houses and not flats- this is where the demand is currently at". Approx 3 weeks earlier having completed the form on their website i was rang and told that they are swamped by demand and to try elsewhere as there are no appointments over the next couple of weeks. I politely informed them that if they check their booking system they will see that i have booked for around 6 weeks time. "Oh sorry - i was told, our calendar system doesn't work so it hadn't told us what date you were interested in". I will leave others to decide whether they feel this level of service is professional or not but for me Its akin to a taxi driver at Heathrow airport deciding that your short trip fare is not worth it as they'd rather pick up a more lucrative passenger. That's fine but this is a 2-way street - perhaps others will vote with their feet, as CJ Hole clearly value some business more than others......I will cancel the accommodation i had booked and will no longer head 100+ miles out of my way to help my vulnerable mother who is in residential care since CJ Hole would rather enrich themselves with a more lucrative portfolio. ***CJ Hole has replied with "Our database of buyers is not the best fit for your property, and it is only right and proper to communicate this honestly from the outset. We wish you good luck with your mother's sale."*** Except that you didn't communicate that - perhaps you should listen to your recorded calls. You stated that your focus is now on houses not flats and at no time did you say or allude to "our database of buyers is not the best fit". Considering you haven't seen the property which is a 2 bed centrally located apartment with no onward chain you obviously care more about your reputational damage and less about acting ethically. You currently have apartments on sale for as little as £99,000 so the idea that that your appealing to a certain demographic is frankly delusions of grandeur.***

E · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

Molly and the gang were nothing short of exceptional when it came to finding my new gaff. I was held in the highest regard from the first phone call to handing over the keys. I was told by a number of agents that they wouldn't help me find a place remotely and that it would be impossible to rent a place without being there in person until I spoke to Molly. She was fantastic, showing me videos and getting back to me when I needed answers. As an added bonus they have the best flats in the best areas so not only I got a flat but it was somewhere I actually quite like. I am super happy to recommend CJ Hole to anyone looking to rent or buy anything anywhere.

Tom · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

We have used CJ Hole Cheltenham letting department on 3 occasions in the past 5 years, they have been extremely professional and helpful but most importantly for us they have engaged with our personal requirements and have found us 3 perfect tenants. Excellent service !!

Tracey · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

Molly at CJ Hole was outstanding in her ability and professionalism when i was moving to Cheltenham, within 1 hour Molly had emailed me with a number of options and by the end of the day i had agreed to lease the perfect accommodation. The actual signing off the lease was also extremely impressive and hassle free due to the efforts of Charlotte . Thank you very much to the team at CJ Hole !!

Russell · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

At the outset I selected C J Hole as, whilst the fee was higher than competitors, I believed I'd obtain a more effective and higher quality service - this has certainly played out. Two staff, that I regularly engaged with, have been excellent: 1. Jacqui from the start has been professional, courteous and responsive. 2. Jenni has been an absolute star - her tenacity, drive, commitment, determination and, again, professionalism stood out. I am in no doubt we would have not completed in this timescale if it was not for Jenni!

Tony · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

We found CJ Hole very professional and thorough. The care and attention we received from Molly was excellent. When she understood our moving criteria, deadline and details, she was proactive in trying to find us a property. In the end we were successful in finding a house with CJ Hole as she lined us up with a property soon to be vacated, but not yet. Other agencies seemed not to do this or think so laterally. I would highly recommend them.

Julia · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

CJ Hole were exceptional in the sale of our property. We had superb service from all members of the team. When lockdown happened they were really responsive and when our first sale fell through, they acted swiftly in order to re-market the property with asignificant number of viewings. They helped us at every stage and I would recommend them for a personal but professional experience.

Wayne · 27 March 2021 · CJ Hole Cheltenham

★★★★★ 5/5

Google

Cj hole have been very professional throughout the whole buying process. Aryan was very helpful and forthright with information. Rowena made the whole process run very smoothly and handled all of our queries promptly and professionally.

Dan · 27 March 2021 · CJ Hole Bishopston

★★★★★ 5/5

Google

Me and my partner just rented our very first flat with this company. Ellie at Cj hole was amazing! Even when we had complications to our application She help massively and we still got the flat! 5 stars to Ellie!!! Thank you for all your help.

Leila · 27 March 2021 · CJ Hole Bishopston

★★★★★ 5/5

Google

It's our the first time to rent out the property. We are very glad to choose CJ Hole as our management company. They had found a few potential tenants very quickly. From making contract, arranging safety certificates to checking tenants in. All the steps were done very professionally. We especially thank Jaimin for his efforts to assist us in the course of getting job done. He is very helpful and a good communicator. He has managed the property repairs promptly with the competite price. We are very happy for his professional service. Mr & Mrs Ning

Ning · 27 March 2021 · CJ Hole Bishopston

★★★★★ 5/5

Google

Although I wasn’t able to do the viewing prior to pay the deposit (due to the pandemic), I decided to rely on the pictures and video on the advertisement and I wasn’t disappointed. The place is exactly like the pictures and video. I’ve been living in the property for 1 month, and so far I was promptly and kindly assisted with all questions and concerns I had by now. I really expect to come back here in the future and testimony a similar service review for the check out process.

Thiago · 27 March 2021 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

My partner and Ihave just secured a rental property with CJ Holes, specifically Kayleigh. She has been absolutely brilliant throughout the whole process, replying to emails quickly and answering every (silly) question I have! It has been as stress free as possible and Kayleigh has been an absolute star.

Maisie · 27 March 2021 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

Due to challenging personal circumstances my family and I were is urgent need of assistance to find a suitable rental property for a short term let in the Bristol area. The lettings team at CJ Hole Bradley Stoke were first class in responding to our situation when we were receiving limited engagement from other Estate Agents we reached out to. Kayleigh from the lettings team was particularly supportive and helpful in bringing a suitable property to our attention and then guiding us through the process of securing the property with a really professional and considerate approach - which made my family and I feel valued and supported in what had previously been stressful situation. Thanks Kayleigh and the lettings team (Karen, AJ and others - you rock!) for your commitment to excellent service. I would definitely recommend you to anyone looking for minimum fuss and outstanding customer service!

Vernon · 27 March 2021 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

I've been renting different properties since 2006 and to be honest, dealing with the letting agencies has always been a bit of a hit and miss. We have been renting through C J Hole since last year and could not be happier with the service that we have received so far. We have been dealing with Cherelle as she is our property manager and we are both really, really happy with how she has handled our queries so far. She is friendly, professional and responsive. I'd recommend C J Hole to anyone who wants a 5 star treatment from a letting agency.

Kaya · 27 March 2021 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

We were renting a house managed by this agency for more than 1 year. They have been amazing from the start and even after we left the place. They have been helping us finding a place overseas! The few issues we had with the accommodation have been fixed quickly, they have been patient with us and answered all of our questions. Best agency we have dealt with so far. Thank you to the team and special thanks to Jessica.

Julien · 27 March 2021 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

CJ Hole in Westbury helped me sell my mum's flat recently and I feel fortunate that we chose them as our agents. Lorraine worked closely with me to overcome some unforeseen obstacles, going well above and beyond what could reasonably be expected of her. It's safe to say that without her help, support and guidance, the sale would have fallen through on more than one occasion. The whole team are friendly, professional and communicate clearly and promptly. I honestly can't thank them enough. I would highly recommend the service to anyone looking to buy, sell or let a property. I will certainly be calling on them if and when I move house in the future.

Danny · 27 March 2021 · CJ Hole Westbury On Trym

★★★★★ 5/5

Google

Rating only, no written review.

Matt · 27 March 2021 · CJ Hole Bishopston

★★★★★ 5/5

Google

Could not recommend these agents more! Wonderful to deal with, informative, fast-acting and exactly what you would hope from a letting agents. Extremely happy to have found them.

Rebecca · 27 March 2021 · CJ Hole Southville

★★★★★ 5/5

Trustpilot

Good service

Debbie, Sophie and Mike were very friendly and helpful. They accommodated all of our needs during the purchase of our new home.

Clare · 26 March 2021 · CJ Hole Cirencester

★★★★★ 5/5

Google

Very happy with the service we received from the W-O-T office in selling our flat in Henbury. We were kept informed throughout and when any problems arose they were dealt with quickly and efficiently. Thanks to all concerned.

Stephen · 26 March 2021 · CJ Hole Westbury On Trym