Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Their web site is not up to date I am standing outside a property which has been up for sale 3 weeks but not on web siteNegativeProfessionalism

Tony · 14 June 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 13 June 2024

Tony, please call us 01278 780000 this morning to discuss which property you are refering to. We feel the 1* rating is unjust and unfair in this current pandemic so would kindly ask for you to reconsider. Some properties don't actually wish for their property to be live on the internet straight away and want to see what interest they get from the board first, so this review isn't fair. Contact us this morning so we can explain further. Regards CJ Hole

5/5

Google

Excellent service from CJHole. I was kept up to date by Matt and the team and knew that if I had anything that needed attending to it would be done. Just the reassurance I needed as a landlord during lockdown.PositiveResponsiveness, Professionalism

David · 14 June 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 13 June 2024

Thank you so much for your kind review David

5/5

Google

We bought a property through CJ Hole Redfield recently. It was a long progress, but Kevin was professional, friendly and supportive throughout. Been a strange year but CJ Hole were always really responsive. Wouldn't hesitate to recommend!PositiveResponsiveness, Professionalism

A · 14 June 2021 · CJ Hole Redfield

5/5

Google

Very professional and friendly service. Mike and the team at Cirencester were great. I have moved house many times over the years and this is the best agent I have ever used. I would definitely use their services again.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 14 June 2021 · CJ Hole Cirencester

5/5

Google

CJ Hole were very professional in their valuations and consistent in giving feedback from each of the viewings. I would certainly recommend them to anyone wanting to sell their property.PositiveProfessionalism

Paul · 14 June 2021 · CJ Hole Downend

5/5

Google

I couldn’t agree more with all these fantastic reviews! CJ Hole is by far the best estate agent I’ve had the pleasure to deal with. Luke and Marcus did a great job with the sale of our property. I would highly recommend them. A big thank you to all at CJ Hole Clifton!PositiveResponsiveness, Quality, Professionalism, Value

Lise · 14 June 2021 · CJ Hole Clifton

5/5

Google

Excellent communication throughout the letting process. Fantastic staff, superb customer service. Very happy with my new rented property!PositiveResponsiveness, Quality, Professionalism

Ben · 14 June 2021 · CJ Hole Southville

5/5

Google

Excellent customer service from Leigh on the lettings team. He was fast, efficient and worked around the clock. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Bobi · 14 June 2021 · CJ Hole Southville

4/5

Google

Both Leigh and Josh were very helpful with any questions we had regarding the viewing and application process. They made the whole experience as smooth as possible. Thank you to both!PositiveResponsiveness, Professionalism

Annabelle · 14 June 2021 · CJ Hole Southville

5/5

Google

When purchasing my new home, CJ Hole may life easy. !in particular Kathleen who delt with everything in a efficient and professional manor ! 5 * from mePositiveResponsiveness

Wesley · 14 June 2021 · CJ Hole Worcester

Agent replied · 13 June 2024

Thank you for your kind words Wesley, we love such positive feedback about the team!

5/5

Google

Great service from start to finish with excellent and clear communication. Jackie and Jenni were always quick to provide updates and were extremely helpful with resolving minor issues that arose during the sale of my property. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 14 June 2021 · CJ Hole Cheltenham

5/5

Google

you loriane and tim and pollyPositiveResponsiveness, Quality

Charles · 14 June 2021 · CJ Hole Westbury On Trym

5/5

Google

We dealt with Lorraine when purchasing our house in 2020 and were very impressed. She and her colleagues were friendly, really helpful and very professional. We would definitely recommend CJ Hole Westbury-on-Trym.PositiveProfessionalism

Daniel · 14 June 2021 · CJ Hole Westbury On Trym

5/5

Google

Service was fast, polite and professional! - Magda helped me through each stage of my application :)

Efan · 14 June 2021 · CJ Hole Bishopston

5/5

Google

The team at CJ Hole, Clifton (in particular Marcus and Luke) have been brilliant when selling my very niche and quirky property. At all stages they have made me feel involved and been fantastic communicators. I had previously used another well known estate agent in Bristol who were the polar opposite. From experience, I can therefore wholeheartedly recommend CJ Hole, Clifton to sell your home. They have gone above and beyond! I would go so far as to say, the perfect estate agent.PositiveResponsiveness, Quality, Professionalism

Sophie · 13 June 2021 · CJ Hole Clifton

4/5

Google

Josh played a key role in helping to secure our property, for which we are very happy with. He demonstrated his willingness to quickly rectify any issues as well making us feel supported throughout the process. Thanks again Josh!PositiveResponsiveness, Value

Joe · 13 June 2021 · CJ Hole Southville

5/5

Google

An amazing team, very efficient process. I was kept informed all the way through the process. Andy initially valued the property and from there on in Morgan sorted out the viewings. Once I had an offer Rowena took over helping to push the sale through. A great experience.PositiveProfessionalism

Dan · 13 June 2021 · CJ Hole Bishopston

5/5

Google

Can highly recommend this friendly, professional and helpful team. Offered a very personal service which helped us make a smooth house move.PositiveResponsiveness, Professionalism

Tina · 12 June 2021 · CJ Hole Worcester

Agent replied · 11 June 2024

Thank you so much for taking the time to review your recent experience with us at CJ Hole Worcester, it’s great to get such positive feedback, we wish you both well in your new home!

5/5

Google

We purchased our property through C J Hole and they were professional, responsive, friendly and extremely helpful from start to finish, helping the whole process run smoothly.PositiveResponsiveness, Professionalism

Carole · 12 June 2021 · CJ Hole Worcester

Agent replied · 11 June 2024

Thank you for your kind words, Carole, we love hearing such positive feedback.

5/5

Google

George and Cleo worked really hard to sell my property and were always professional and polite to deal with . Recommended.PositiveProfessionalism

Derek · 12 June 2021 · CJ Hole Westbury On Trym

5/5

Google

CJ Hole have managed our property for some years, and we have always been pleased with the service received. Rafal is our current property manager, he is efficient and courteous, and continues to provide the excellent service we have grown used to.PositiveResponsiveness, Professionalism

Mary · 11 June 2021 · CJ Hole Clifton

5/5

Google

Really polite, professional and enthusiastic. James and the team at CJ Hole in Clifton were amazing throughout the whole process of selling our property. It went so smoothly mainly down to James’s uptake and response in dealing with the Buyer and their solicitors’ questions. The service was second to none.PositiveResponsiveness, Quality, Professionalism

Ant · 11 June 2021 · CJ Hole Clifton

5/5

Google

It would be hard to beat the level of service we received with our house sale. It was a long and complicated process due to coronavirus and terrible solicitors, but the team continued to smile throughout, be positive and act professionally and competently. I recommend the CJ Hole Redfield team to you without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 11 June 2021 · CJ Hole Redfield

5/5

Google

We're really pleased with the level of professional input, advice, help and support that we've received from the CJ Hole Clifton and Bishopston Offices. I'm particularly grateful to all the staff in Property Management who have assisted us, but would like to single out Emily Krainc who has been absolutely fantastic in supporting our requirements.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 11 June 2021 · CJ Hole Clifton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

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