Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,187 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

378

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Luke and the team at CJ Hole were brilliant throughout the sale of our property. The frequent phone calls and updates kept us reassured throughout the whole process. We appreciated Luke's perseverance through what became quite a testing sale at times. After working with a few other Estate Agents in Bristol over the last couple of years, I can't stress enough how much I would recommend these guys. We put our complete trust in them and it paid off. Thanks again Luke and to all who helped us along the way.PositiveResponsiveness, Professionalism, Value

Nicola · 26 June 2021 · CJ Hole Clifton

5/5

Google

Aimee is really amazing - she is extremely proactive and highly effective at problem solving. She is a pleasure to deal with and very responsive to any issues or queries.

Sophie · 26 June 2021 · CJ Hole Clifton

5/5

Google

Rating only, no written review.

Cherry · 26 June 2021 · CJ Hole Southville

Agent replied

Thanks Cherry!

5/5

Google

Professional, responsive, helpful and informative throughout my letting process. 5* review absolutely deserved. Employee of the Month nomination for Molly.PositiveResponsiveness, Quality, Professionalism

Derek · 25 June 2021 · CJ Hole Cheltenham

5/5

Google

First Class business! The staff are always professional, helpful and provide a service second to none! Conor has kept me informed at every stage of the letting process, his knowledge and expertise has been invaluable. Scott looks after the portfolio and deals brilliantly with any issues raised, communicating with everyone in the loop. Any business is only as good as the people who work there and with CJ Hole, all the staff are eager to help, motivated and happy in their work. Happy Staff = Happy Customers, the best foundation for a successful business providing an excellent service.PositiveResponsiveness, Professionalism

David · 25 June 2021 · CJ Hole Clifton

5/5

Google

Recently purchased a property through CJ Hole Bishopston. The New Homes Team were exceptional - very professional, helpful and friendly. Alice was especially helpful and eased a lot of the stress and pressures of buying in a pandemic with regular updates and support.PositiveResponsiveness, Quality, Professionalism

Megan · 25 June 2021 · CJ Hole Bishopston

5/5

Google

Had a great experience with CJ Hole, they were quick to act on our sale and helped us to find a new house within our budget and spec requirement. Rowena was particularly during the sale / purchase process and was always on hand for contact when necessary.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 25 June 2021 · CJ Hole Bishopston

5/5

Google

Following the sudden death of my father, I was left to deal with the property. Matt from CJ Hole came to give a probate valuation. He was so professional, but warm and friendly and incredibly helpful. He offered to help provide links with services such as gardening ... but also was able to help me re-home my dad's much adored cat Belle. In stepped Helen, Branch Operations Manager. She even welcomed me to her home for a visit. The sale has been dogged by delays due to Covid-19 lockdown, mortgage offers expiring etc, but the team (Matt, Helen and Tom) have worked tirelessly and cheerfully to bring everything to completion. Highly recommended - sincere thanks to the Sales team at C J Hole, Burnham-on-Sea.PositiveResponsiveness, Quality, Professionalism, Value

Vikki · 25 June 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 24 June 2024

Dear Vikki, Wow, what a review. Thank you so much for those words. We are so glad that both Matt and Helen were able to assist in more ways than one. At CJ Hole we always try to give the best possible service and go the extra mile, and we are so glad we managed to do this with your late fathers property. All the best in the future, and you know where we are if you wanted to come and say hello (from a distance, of course!) Thank you again, The team at CJ Hole Burnham

5/5

Google

The service that the staff at C J Hole provided, particularly Jackie and Jenni was fantastic from beginning to end - always keeping us in the loop on what was happening with our sale to a successful completion. Thank you!

Maureen · 25 June 2021 · CJ Hole Cheltenham

5/5

Google

Very professional estate agents that I would highly recommend. They efficiently booked us in for a viewing of a property we wanted to rent and made the subsequent process of securing the flat very easy. They answered any queries quickly and are still welcoming of any questions.

Rhi · 25 June 2021 · CJ Hole Cheltenham

5/5

Google

Honesty and professionalism of CJ gave the confidence to work with this Estate Agents. Our manager Jenni was always in touch, instantly responded to all requests, constantly communicated between seller, buyer and lawyers. We can only say positive things about the whole experience from start until finish. Highly recommend.

Vladislav · 25 June 2021 · CJ Hole Cheltenham

5/5

Google

We had a good experience buying our first house through CJ Hole. Chloe in the Sales Progression team was always quick to respond, kept us updated and communicated well between all parties to make sure the sale progressed quickly and smoothly.

Charlotte · 25 June 2021 · CJ Hole Southville

Agent replied

Hi Charlotte, Thank you for the review, hope you are happy in your new home!

5/5

Google

Eva and Donna were both professional and helpful .All emails were answered in a timely and friendly manner . When help or information was asked for the answers were knowledgeable. When I was a little downbeat support was given . Thank you very much.PositiveResponsiveness, Quality, Professionalism

Clive · 24 June 2021 · CJ Hole Kingswood

5/5

Google

Although I wasn’t able to do the viewing prior to pay the deposit (due to the pandemic), I decided to rely on the pictures and video on the advertisement and I wasn’t disappointed. The place is exactly like the pictures and video. I’ve been living in the property for 1 month, and so far I was promptly and kindly assisted with all questions and concerns I had by now. I really expect to come back here in the future and testimony a similar service review for the check out process.PositiveResponsiveness, Quality, Professionalism

Thiago · 24 June 2021 · CJ Hole Bradley Stoke

5/5

Google

We used CJ Hole Westbury on Trym for our recent sale and purchase and were impressed by the professionalism of the whole team. From the initial valuation visit to removing the 'Sold' sign from our new house they have responded quickly to our requests and made the whole process easier than I expected. We wouldn't hesitate in highly recommending them.PositiveResponsiveness, Professionalism

Julie · 24 June 2021 · CJ Hole Westbury On Trym

5/5

Google

Great staff and excellent experience. We moved from overseas, and they made this super easy to get housing arranged.

Tyler · 23 June 2021 · CJ Hole Southville

Agent replied

Hi Tyler, Thank you for your feedback. We look forward to helping you again in the future.

5/5

Google

Excellent customer service! 100% recommended if relocating from outside the UK! I just moved to the UK from France and finding an appartment has been very tough. The whole team and especially Magda were very helpful and I managed to secure a property for rent despite having to go through a lot of paperwork. Don't hesitate to contact them!

ALVARO · 21 June 2021 · CJ Hole Bishopston

5/5

Google

Rating only, no written review.

Glynn · 21 June 2021 · CJ Hole Cheltenham

5/5

Google

The letting team have charge over my two student houses. The whole team has supported me promptly and efficiently through all the twists and turns of this past year; setting up new contracts, keeping checks on certification, and organising contractors to do repair works. Rafal has particular responsibility for the day to day running of the properties. It's good to know that he is there to sort out any problems, especially as he is very good in doing so. Thanks also to Alice and Iliona on the contracts and accounts side of things.PositiveResponsiveness, Professionalism

Helen · 18 June 2021 · CJ Hole Clifton

5/5

Google

After a difficult time trying to find the right property, and losing out on many we liked it has been a pleasure to deal with Josh, Leigh and Charlotte who have made the whole process of renting seamless and easy. We look forward to moving into our new house. Thanks for all the hard work and putting a smile on our faces. Highly recommend this team of great people.PositiveResponsiveness, Professionalism

CHRIS · 18 June 2021 · CJ Hole Southville

5/5

Facebook

Brilliant service from day 1 from Tim and all the staff. Always kept informed as to what was happening from viewings right through to completion of our sale . Highly recommended . Will have no hesitation on using again in the future.

Kevin · 17 June 2021 · CJ Hole Hucclecote

Agent replied · 26 February 2025

Thank you for your comments Kevin!

5/5

Google

We have recently sold a property and found all the staff very pleasant and helpful. We were given good advice and realistic expectations on value and timescales at the outset and were kept well informed throughout. A very professional service and would highly recommend this team. Thank you all.PositiveProfessionalism

Susan · 17 June 2021 · CJ Hole Downend

5/5

Google

Very friendly and kind make feel welcome excellent customer service and very helpful when your stuck on anything highly recommend company to any one even if I just getting print offs great estate agent if I decide to buy a house I go through theses good work everyone keep it upPositiveProfessionalism

Samantha · 17 June 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 16 June 2024

Thank you so much for your kind review

5/5

Google

You will not find a better company for all your housing needs from sale to completionPositiveResponsiveness, Quality, Professionalism, Value

Adam · 14 June 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 13 June 2024

Thank you so much for your kind review Adam

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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