5/5
GoogleC J Hole are always quick to respond and are good at keeping you informed. We've been happy with the service we've received from them and their communication makes them very trustworthy.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Latest reviews from every CJ Hole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWorked with Ben Chapman who was really helpful throughout the process of renting my 3 bed house. He got the best possible price for it and was professional and efficient. The team have all been really helpful and responsive. Highly recommended.
5/5
GoogleThanks a lot for helping us and the prompt response for our request. Vicky is very nice, patient and helpful. And the agent provide the high quality properties for us.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly Recommend the Team, extremely professional and great to deal with.
1/5
FacebookThe pictures on the website showed a beautifully prestine town house. When we arrived, the house was just completely the opposite, including mould on all of the windows, damage to the ceiling and dirt everywhere. I don't find it acceptable that CJ Hole advertised the property one way when it was clearly not up to that standard.
Agent replied · 1 June 2023
Am aware it’s not appropriate to leave this review here but with the joy and happiness in my heart now I can’t just keep quiet, I have to share the good deed of Mrs ARIELLA CRYPTO in my life. I never believe on bitcoin investment because I always see people complain how they lost their money to scammers out there. A Friend of mine introduced Mrs ARIELLA to me how she made her good profit with investment so I decided to give it a trial with the lowest plan available but believe me when I say I made my first withdrawal few hours ago, Making profit 3 times of my monthly salary of my previous job all within seven days... Indeed a blessing to me and my family, So I decided not to hide the good deed to my self I want many people out there to share with me this joy and happiness I feel now. A lot can still be achieved before the end of the year. you can reach out to Mrs ARIELLA via Email: ariellacryptofx@gmail.com WhatsApp:+1[413]423-2035 God bless you
4/5
GoogleDealt with Michael D and from the off was friendly and informative.
5/5
GoogleExcellent customer service! 100% recommended if relocating from outside the UK! I just moved to the UK from France and finding an appartment has been very tough. The whole team and especially Magda were very helpful and I managed to secure a property for rent despite having to go through a lot of paperwork. Don't hesitate to contact them!
5/5
GoogleMichael was incredibly polite and informative when helping my partner and I secure an apartment in bristol, we felt like we were in good hands!
5/5
GoogleThe team at CJ Hole (Clifton) were absolutely fantastic and I would highly recommend them. They are extremely professional and talented, working hard to present the properties well and showing large numbers of viewers around in an organised and timely fashion, despite the Covid restrictions. They eventually sold both of our garden flats for well above the asking price AND managed to get the sales through before the stamp duty deadline at the end of June this year. I have no doubt that we only managed to get such good results because of their hard work and expertise. We will definitely use them again in the future and have no hesitation in recommending them 100%. Especial thanks to James, Luke, Alex and Rebecca.
Agent replied · 7 April 2023
Thank you so much for your review Juliette! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleWe didn’t sell with CJ HOLE, but we bought VIA them! We bought a house in Worcester and it got very messy with solicitors towards the end, HOWEVER a massive shout out to Cassia for being a superstar, she chased up everything for us and helped us massively, 10/10 would recommend.
Agent replied
Dear Steven, we're so pleased that you had a positive purchasing experience through Cj Hole Worcester! We hope you are settling in well to your new home. Kind regards, The Cj Hole Team
5/5
GoogleThe staff at CJ Hole have been brilliant, Magda was very professional and friendly at the viewing, and Rachel was very helpful in arranging the tenancy contract and answering questions. Thank you both!
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, especially from Hollie in the progressions team who had to tolerate a lot!
Agent replied
Hi Christopher, Thank you for taking the time to review our service. I am glad to hear that you … More
5/5
FacebookHighly recommended estate agents, great, friendly & professional team. Excellent communication throughout keeping you up to date and answering any questions promptly. We have just bought are first home and will definitely be using CJ Hole with future selling/buying. Thanks all 😊
Agent replied · 26 February 2025
Thank you so much Georgina! All the best with your move, we hope you settle in well and love your new home.
5/5
GoogleWe just recently moved to new rented property with CJ Hole agency. They were very helpful especially Ben who we were dealing with. We have very good experience and are happy to have them as our agency. We would definitely recommend them.PositiveProfessionalism
5/5
GoogleRating only, no written review.
5/5
GoogleThe CJ Hole have been professional and proficient throughout the sale from the initial evaluation through to marketing, showing clients and dealing with the solicitors. It also helped they had a calming effect and were guiding everyone through the process to smooth things out when we hit a glitch.
5/5
GoogleWe received outstanding service from all of the team but in particular from Eva Lacey. We had received a personal recommendation to use the company (and in particular Eva) as she had done a superb job for them. We found Eva both approachable and extremely efficient, keeping us updated throughout the process. She chased both our buyer and our seller which ensured that the sale and purchase was completed within 3 months. Overall she hugely reduced the amount of stress involved in the process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleV easy and lovely having Josh help me sort out my flat with CJ Hole, incredibly helpful and friendly! Was very patient with us and helped me take measurements of the flat as well as double checking any issues to be flagged before I move in. Very grateful for his help as this is my first time moving and he's definitely made things simpler :)
5/5
GoogleSince Emily Krainc took over our account we have enjoyed a very much improved quality of service. She is highly professional, personable, intellegent,organised and efficient. She responds quickly and always goes the extra mile to deliver. I can now sit back and relax , assured that her common sense management of my properties is safe in her competent hands.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFYI if you're looking for an estate agent team to guide and support you through the buying and selling process then Marcus, Luke and their colleagues come highly recommended. Throughout they kept us fully updated and when needed went the extra mile in order to help remove barriers to both our sale and purchase (even though the latter was through another estate agent). Friendly, positive and always happy to answer any queries or concerns.PositiveResponsiveness, Professionalism
5/5
GoogleThe team at CJ Hole Clifton have been extremely helpful in the sale of my flat. Despite it being the busiest time for property sales due to the 30th June deadline, everyone has maintained high level of professionalism and a calm approach throughout the viewings, offers and sale of the flat, through to completion. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI initially had a meeting with Tom and Edward in pricing my mum and dads house. They were consummate professionals in all of their dealings and it’s why I chose them above others. I’m a believer in trusting your gut instinct, and it was telling me to choose them. They managed to get a good price for the house, and we had quite a number of viewings and interest, over the time it was on the market. Matt & Tom kept me abreast of any developments, and it was a straightforward process, of what was an emotive sale. Thank you all for your efforts once again. Best wishes StuartPositiveResponsiveness, Quality, Professionalism
Agent replied
Dear Stuart, Thank you so much for your lovely words. I am glad we were able to secure you a buyer and see the property sale through to completion in a way that satisfied you. Wishing you all the best for the future. CJ Hole Burnham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
