5/5
GoogleA huge thanks to the team. Special thanks to Cassia, who I found to be incredibly proactive and responsive when I needed updates.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Latest reviews from every CJ Hole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThanks Chris, Emma and Sam for your help and support throughout the process. Couldn't be happier with the service!
Agent replied
Thank you Pram, Glad to be of service and hope your happy in your new home.
5/5
GoogleI have just purchased my new home through CJ Hole and I have to say the experience has been excellent and I would recommend them to everyone. A special mention to Cassia and Chris.
Agent replied
Thank you very much for your comments, much apprecaited
5/5
GoogleWe could not be happier with the staff or the service at C J Hole, we have already recommended them to others and will continue to do so in the future. Amazing all round! 😊😊
5/5
GoogleFrom start to finish excellent service. Gareth initially with the valuation and advice and sensitive support. Chris's comanding of the viewing and juggling the clients.. Cassia's professional friendly handling of the final chapter signing the documents. I can't recommend the team enough!! Brilliantx
5/5
GoogleAbsolutely professional and friendly from beginning to the end supporting throughout. I could not commend Cassia enough,in sporting parlances she played a blinder. I highly recommend CJ Hole.
5/5
GoogleVery informative and enthusiastic. Smooth process from start to finish. Thank you, Cassia!
Agent replied · 7 June 2024
We really appreciate feedback on our team members it's help improve our service, Thank you Ben.
5/5
GoogleGreat service progressing the purchase from Cassia. She kept on the case all the way through and couldn't have been more helpful. Mention to Chris as well who was very helpful.
Agent replied
Thank you for your kind words! We appreciate your feedback.
5/5
GoogleA big thank you to CJ Hole estate agent; Gareth, Chris and Cassia for selling our house. Professional, competent, punctual, friendly and always prompt responses. Especially as we were completing the sale from overseas, you really need to trust your agent and we certainly did. Cassia's hard work after the sale, holding it all together, with prompt updates was very reassuring, equally friendly and professional. I wholeheartedly recommend CJ Hole for buying or selling property. Thank you !
Agent replied · 27 June 2024
Thank you for your kind words! We love such positive feedback
5/5
GoogleFriendly, prompt service. Sale of property was easy and ran in to no issues or road-bumps on the way.
Agent replied
Thank you for the lovely 5 star review Joel, please do let us know if we can ever help in the future again and we wish you all the best with your new home.
5/5
GoogleExcellent service . So friendly and so helpful, constantly in contact with thorough updates throughout the sale .massive thanks esp to Cassia Herbert , absolutely brilliant !! Would highly recommend!!!
Agent replied
Thank you so much for your kind words Dave. We hope you settle in nicely to the new home and hope you have many happy memories there.
5/5
GoogleHandelled the sale of our property with proffessionalism. They were apprachable and courteous at all times. Very happy.
Agent replied
Thank you for your review, we are glad that your selling experience was a positive one. Please don’t hesitate to get in touch if we can assist in the future at all.
5/5
GoogleA huge thank you to CJ Hole Estate Agents of Worcester for carrying out the sale of our property. From the initial visit and viewings carried out by Gareth and Chris, to the extensive help by Cassia, who was always there to follow up on details and keep us informed. They were a very professional and helpful team who gave us prompt responses. I would not hesitate in using them again and recommend them to anyone else requiring an estate agent.
Agent replied
We’re so pleased to hear that you would recommend our services Andrew. Thank you for your custom and please don’t hesitate to get in touch if we can help with anything in the future.
5/5
GoogleOur experience of buying our first home through CJ Hole has been great! From the initial viewing to exchange - Chris and Cassia have been great! Cassia has been fantastic in progressing us through the later stages in particular - where things just didn’t seem to be moving along! A huge thank you. Would highly recommend!
Agent replied
Dear Emma, We are so pleased to hear that you are happy with your experience and service you received from the team. We wish you all the happiness in your new home.
5/5
GoogleWe can highly recommend CJ Hole. Gareth, Chris and Cassia have been there supporting us along the way in a friendly and professional manner in both the purchase of our new home and the sale of our previous home. Thank you very much.
Agent replied
Thank you for the kind words Marion, we are so pleased to hear that we could help you both in your sale and your purchase. All the best in your new home.
5/5
GoogleJust sold our second property with CJ Hole in Worcester. As with the previous sale, they are easy to contact and regularly update you with the progess of the sale. Cassia in the progression team was excellent throughout. Would highly recommend using them.
Agent replied · 28 May 2024
Thank you for taking the time to review your recent experience with CJ Hole Worcester, it’s always nice to get positive feedback!
5/5
GoogleWe have been dealing with CJ Hole for over 4 years, as we first rented out our house, and then sold it very recently. Throughout the rental time, Emma has been our go to person. In spite of the fact we live abroad, Emma has always been very responsive to emails, even with the 5 hour time difference. Emma helped us through a challenging time in the pandemic, and has been at our side throughout. When it came to the sale, we met Cassia back in November 2021, and she has been nothing but professional. Although we have never met in person given we are in Canada, her emails and calls have always been really warm and friendly, and I found her super easy to deal with. Cassia's enthusiasm for her job was very evident, and right up to the point of completion last week, Cassia was by our side every step of the way. I'd highly recommend CJ Hole, Worcester. It will be strange not to have you guys in our lives anymore! Thanks everyone.
Agent replied
Dear Claire, We are very appreciative of your kind words, not only for our lettings department but also for our sales team. We wish you all the best in your future endeavours in Canada.
5/5
The Trusted AgentOutstanding service
I would not hesitate in recommending CJHole estate agents Hucclecote. We were so supported every step of the way. Our buyers had a few problems selling their property but Tim understood ttd situation and reassured us. What could have been a stressful time wasn't as things were dealt with thoughfully and respectfully to everyone involved. We still see out buyers and they always comment how great Tim was. Thanks to all at CJ Hole 🙌
Agent replied · 24 October 2022
Thank you for your review, Angela. We are so happy to hear that you felt supported.
5/5
TrustpilotHelpful team who keep you updated along…
Helpful team who keep you updated along the way and speak to you with honesty.
Agent replied
Thank you for taking the time to leave us a review, we appreciate your feedback. CJ Hole
5/5
GoogleAll the staff were very friendly and helpful, special thanks to the manager, simone and lauren Highly recommend!!!
Agent replied
Dear Ruman, Thank you for your review, we are glad that you have had a positive experience with our team and please don’t hesitate to get in touch if we can help you in the future!
5/5
The Trusted AgentHelpful, professional, organised
I found the staff to be really friendly and have been so helpful in our house purchase, wouldn’t hesitate to buy or sell a house again with C J hole - would highly recommend!
Agent replied · 24 October 2022
Thank you for leaving the team a review, wishing you all the best in your new home.
5/5
GoogleZara & Mitch were extremely helpful throughout the process, accommodating several viewings and were always at hand to answer any questions we had when needed, helping us feel at ease.
1/5
TrustpilotStay away if you're a tenant
This is the worst company I ever dealt with through a tenancy contract. Extremely unprofessional, disrespectful and clueless. Stay away from them if you're a tenant.
5/5
GoogleGreat service. Although I didn't rent though cj hole, Ben's advice was much appreciated and he sent me regular updates and he was very professional. Would recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
