Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCJ Hole were the estate agent for the property we purchased, they were fantastic throughout the whole process. There were a few blips along the way with the sale of my previous house but CJ Hole were very understanding and reassuring, I would definitely recommend!
5/5
GoogleLulu Zoleo from CJ hole is very quick with response and viewing is done in professional manner. Thanks
5/5
GoogleAmey, has been absolutely fantastic since the day she had come out to value the property. She got to to myself and understand the reason for sale, this has enabled her to tailor any communication to suit the position if the sale. Amey really is making the house sale process, easy and as painless as can be. I would highly recommend.
5/5
GoogleAmey is a legend
5/5
GoogleTimely and professional response. Nice service👍 …
5/5
GoogleWe found the whole experience with CJ hole to be easy and stress-free. Quaid managed our viewing professionally and was very helpful as well was Lulu. Thanks again
5/5
GoogleMy experience has been brilliant with CJ Hole. Quaid and Lulu made the experience very stress free and helped along the whole process. Lovely correspondence, would recommend!
5/5
GoogleReally happy with the service we received as buyers from CJ Hole Southville. Matthew was excellent and Chloe kept things moving along, answering queries promptly. Offer to completion in 8 weeks!
5/5
GoogleI have been looking to buy my first property with CJ Hole Kingswood and they’ve been great. They always keep in touch. When viewing properties; they’ve been informative and accommodating. Lindsay specifically was great when taking me to a property I loved twice and supported me through making an offer.
Hi Rebecca, thank you so much for your wonderful review. We're so pleased to have been able to help find your new home and we look forward to handing over the keys in the months to come :)
5/5
TrustpilotCJ Hole Downend fantastic service…
CJ Hole Downend were absolutely fantastic. They were supportive and helpful throughout our buying and selling process- and also sold our house in a week! Brilliant service and great communication from all of their agents especially the after sale agent. I would 100% recommend them for a smooth house sale.
5/5
GoogleI have been very impressed with the way CJ Hole have handled our Son’s recent house sale. They have been very professional throughout and their customer service has been excellent. A special thank you to Georgina for guiding us through the whole process. Nothing was too much trouble for her and she was always available to answer any questions. Her regular updates were invaluable and she was constantly chasing up the buyers and their solicitors and estate agents. She was extremely knowledgable, polite, friendly, charming and courteous and it was an absolute pleasure to deal with her and the rest of the team.
Hi Roger, Thank you so much for your glowing review! We are very happy you were impressed with our service. We will be sure to pass on your good words to Georgina! Please do not hesitate to get in touch if we are needed in the future. All the best, The Team at CJ Hole
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hi Mehrdad, thank you for your rating. We need to hear clients thoughts whether that be good or bad so we can continually improve our service. If you would like to get in touch with me, you could explain a little more. We understand how frustrating the buying process can be and sometimes decisions out of our control. Kind regards, Andy - Sales Director
5/5
GoogleMy experience has been brilliant with CJ Hole. Quaid and Lulu made the experience very stress free and helped along the whole process. Lovely correspondence, would recommend!
5/5
GoogleI want to give Quaid a special thanks because he was super helpful through the whole process. A very organised, friendly, and polite individual who will quickly help you find your new property.
5/5
GoogleBig thank you to Magda L. Who showed understanding, kindness and patience when I didn’t understand what documentation to send to secure my property, as well as her prompt communication and responses. Without her help I would’ve been clueless and she made the entire process easier for me
A glowing review, thank you Olivia. "Understanding, Kindness & Patience" etc are all words we're glad to see in our reviews. We appreciate your feedback. Thank you! Magda & the CJ Hole Team.
5/5
GoogleGreat service and help from Ella
5/5
GoogleJames and Josh were excellent throughout the sales process and Victoria was tenacious in getting it over the line. Thank you!
Thank you very much Tim for your review! We really enjoyed working with you, wish you all the best in the future.
4/5
GoogleRating only, no written review.
5/5
GoogleQuaid and Lulu have been fantastic with us through our journey of finding a new rental for the next couple of years. They have been professional and efficient with every occasion and high recommend working with them.
5/5
GoogleA big thank you to Quaid and Lulu for helping us find our rental home. They were very informative and professional through the whole process. With all our calls and emails answered promptly and viewings running smoothly I can whole hearted recommend the team at CJ Holes Southville. You guys are amazing.
5/5
GoogleThanks Lulu and co, very fast and effective service. Always quick to respond
5/5
GoogleExcellent communication Dan and Dee
Thank you for your review Deanna - much appreciated. CJ Hole Team.
5/5
GoogleWe were a bit scared of the whole process of buying our very first house in the UK but thanks to CJ Hole Westbury it was an absolutely pleasure. These guys know how to look after their customers, special thanks to Lorraine Banbury for being so patient with us and pushing to complete the whole transaction on time. Well done guys!
Artur, what a fantastic review - thank you so much! We pride ourselves on customer service and we are pleased you feel you've been looked after. CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
