5/5
GoogleBen is absolutely amazing, printing contracts when my printer stopped working and liaising with my solicitor. He is friendly and nothing was to much trouble, he witnessed Land registry form …
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Latest reviews from every CJ Hole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleReally helpful, friendly and available when needed.
5/5
GoogleGreat service from Ben and team on a fairly tight schedule. Thank you!
5/5
GoogleI have dealt with this branch on numerous occasions and have always been very impressed with their stock, knowledge and professionalism. Great guys to deal with, highly recommended!
5/5
GoogleGreat service from Ben and his colleagues, always happy to help with great knowledge of south Bristol. Would highly recommend
5/5
GoogleAccurate valuation, with good photos and description which helped towards a quick sale, the staff were always helpful and friendly. I liked the new office, very convenient and the dog was very welcoming. Many thanks
5/5
GoogleBen has been really helpful and knowledgeable we will definitely use him when we decide to sell
5/5
GoogleGareth, Chris and Georgina have been brilliant. The sale was not easy and they went above and beyond to make the experience less traumatic. I would highly recommend.
5/5
GoogleHighly recommend!!!
Agent replied
Thank you Silviu
1/5
GooglePretenious, rude and deceiving.
Agent replied
Dear George, I'm not sure what's happened here please can you call the office and speak the Sales Manager so that we may investigate further.
5/5
GoogleI nave bought and now sold through CJ Hole. Lovely team.
Agent replied
Thank you for the 5 star review, we are glad that you have had a positive experience with our team and please don’t hesitate to get in touch if we can help you in the future!
5/5
GoogleA big thank you to Lauren Collier for being soo patient and working soo hard to get everything complete for us. It was a very trying time to say the least for me and my family but was made just that little easier with the kind help and support from Lauren.. Thank you again Lauren for being at my beck and call and going above and beyond!! you deserve a medal!!!
Agent replied
Dear Claire Thank you for your kind word, much appreciated.
5/5
GoogleC J Hole (Worcester) were a great agent for our move. We found that they have extensive knowledge of the local market/area, are very approachable/friendly and helped make what is one of the most stressful things in life (moving house) as stress free as it could've been! Would highly recommend.
Agent replied
Hi Joe Thank you for your kind words! We are glad we made you feel as stress free as possible during your sale, great to see that you moved into your new home just in time for Christmas too! All the best, CJ Hole Team
5/5
GoogleI would highly recommend selling your property via CJ Hole - my recent house sale was not straight forward, but the staff here were authentic and supportive, they went above and beyond to ensure the sale was successful. I particularly would like to thank Gareth, Chris and Georgina for their time, kindness and diplomacy!
Agent replied
Hi Helen, Thank you for taking the time to write such a lovely review! We are happy we were able to assist in the progression of your sale to bring a successful completion. Wishing you the best of luck in your new adventure! Best wishes, CJ Hole Team
2/5
GoogleIf you're buying from CJ Hole I think you'll have a better experience than selling with them. They weren't very proactive with our sale, it took ages to sell when every other property on our estate were going fast. At some viewings the agent had to leave as he'd booked at another property. In the end we basically sold our property, as agent left us to show them around and do the 'sales pitch'. Did feel throughout the sale process they were siding more with the buyer than looking after our interest. Add insult to injury on the day of completion they wanted us to take the keys to their office as they were all 'busy'.
Agent replied
Dear Diane, I am sorry to hear of your bad experience with the company, please can you call the office and ask to speak with Sales Manager so that we can look into the matter further.
5/5
GoogleCAssia at C J Cole has just been the most efficient and supportive Agent throughout the sale of my mentally ill Daughter's property that anyone could wish for. I cannot possibly praise highly enough the service that I and my Daughter have received froma Cassia at C J Hole Worcester.
Agent replied
Hi John, thank you so much for your kind words; we’re so pleased that the completion was achieved for you and we wish you all the best in the future
5/5
GoogleCJ Hole have been fantastic from start to finish. Their communication has been superior and they have been a pleasure to buy a house from. With special thanks to Chris and Cassia.
Agent replied
Dear Abi Thank you for kind words, and I will covey your message to my colleagues.
1/5
GoogleExtremely disappointed. Viewed a property with CJ Hole, lost the property by 1k Few months later property is back on the market, they didnt even have the courtesy to contact me as I was one of the highest bidder. Instead put the property live and sold it to someone else. I called them and asked why? They sounded very cold to me. These sales people are all the same, your best friends when they want your business. Anyways they definitely have lost my trust from them, and my portfolio.
Agent replied
Faraz We are saddened to see your review and would like to shed some light as to the reasons you were not successful in this instance As per our telephone conversation the current market is quite fluid, and an offer had been accepted on the property, so we were unable to offer you a viewing of the property. I’m more than happy to discuss this further with you once you’re available and in Worcester.
1/5
GoogleReally disappointing service, would highly avoid in the future.
5/5
GoogleWhen looking to rent in Bristol, Lulu and Quaid were super accommodating. Both went above and beyond to make us feel looked after, and we ended up with our dream home. Massive thank you to the team!
5/5
TrustpilotVery professional
We found CJ Hole Bishopston very professional and would definitely go back to them in the future. Clear and straightforward communication.
Agent replied · 7 July 2025
Thanks for the kind words Kate. Great to hear of your experience.
1/5
GoogleRating only, no written review.
Agent replied · 10 June 2023
We appreciate feedback good or bad, unfortunately we cannot find a record of you on our system. Please do give us a call and we can discuss.
5/5
GoogleFirst time I've used CJ Hole, they've been really helpful, quick to respond and the referencing process was easy. Quaid was lovely, he showed me around and answered all my questions. Would definitely recommend.
5/5
GoogleQuaid was very helpful as I got locked outside of my home... He was friendly and understanding even stayed late to make sure I could get in.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
