Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCJ Hole team is amazing, their customer service is the best. We were looking for a property to rent, Lulu and Quaid were exceptional, they are professionals and have great communication skills, they would always give us updates at every stage. In future, we will definitely use their great services. CJ Hole Highly Recommended.
5/5
GoogleThe Lettings team at CJ Hole Gloucester Road has been prompt and efficient concerning my property, helping me to maintain a professional service for my tenants.
Thank you Roisin for your review - great to hear you were pleased with our service, we aim to please. CJ Hole Team
5/5
The Trusted AgentFlat purchase in Worcester
Thank you Georgina for helping me through purchasing my flat. Very grateful for your help and support. People who will come in contact with you in the future should consider themselves very lucky 😊
5/5
GoogleWe've been very impressed with the service that C J Hole Bradley Stoke provide for tenants when there are any issues. The team of subcontractors that they use are excellent.
5/5
GoogleLovely friendly staff, couldn’t have asked for more help with the purchase of our first home
5/5
GoogleC J Hole provided a perfect service from start to finish. Everyone had a "can do" appproach and were on top of all the details all the time. Totally recommennded!
5/5
GoogleHaving to sell my mother's house to pay her care home fees immediately made the process emotional and difficult. However the team at CJ Hole were helpful and supportive the whole way. Thanks to all the team and particularly to Emma who chased up the solicitors when needed and kept me posted with regular updates.
5/5
GoogleI had an amazing experience with CJ Hole. They made the viewing quite easy, it was right on time and I got the response the very next day. Very professional and helpful. Excellent services.
1/5
GoogleOne of the worse estate agency in Bristol for sure, I have filled out the online application twice for the 26 epsom close before anyone else but with no reason my application was rejected I lost two opportunities while I was waiting for this property, I have been told by one of the staff that will let me know before anyone else's, lie after lie.
Thank you for your review. Having checked we didn't receive your first application as you hadn't signed it. Your 2nd application was received and sent to the landlord but they decided it wasn't suitable for them. We are sorry that this was the case, but unfortunately this was not our decision. We wish you well with your search. CJ Hole Bradley Stoke.
1/5
GoogleIf you are looking to rent the house, don’t use this company, they waste your time, long process and the end nothing that you achieve.
Thank you for your review, but unfortunately we can't find any record of you. If you wish to discuss this matter further or would like our assistance in your search please feel free to call us.
5/5
GoogleWonderful experience with CJ Hole! Kayleigh was absolutely fabulous at sorting the property me and my partner just secured. Really helpful with the whole process and communication from all members of staff we dealt with was top standard, we never felt like we were being forgotten or had to chase anything. We’ve never felt so happy with the whole process, moving and looking for properties can be stressful at the best of times but CJ hole made it seem a breeze! Thanks again :)
Thank you for your review Ashleigh, we hope that you both enjoy your new home.
5/5
GoogleEdward and Tom provided a great, friendly service to sell my home and would highly recommend them to anyone looking to sell their property. All of their staff who dealt with me were excellent and professional
5/5
GoogleI purchased a property that CJ Hole had advertised and the team were always available to provide an update on the progress of the purchase. Good communications throughout the process with my contact Kate Cullen from CJ Hole.
Thank you for leaving the review - much appreciated! CJ Hole Team.
5/5
GoogleI rarely leave reviews, but I have to say that CJ Hole were incredibly helpful and made the rental process and moving stress free. In particular, Emma Jenkins who dealt with my tenancy was exemplary in her approach to detail, and her manner and customer service was absolutely on point - warm, congenial, professional and above all kind. Could not reccomend more.
5/5
GoogleWhen deciding who to choose to sell my property, I chose CJ Hole as they made me feel like they were genuinely excited to sell it. Josh who came to see me, was great in explaining how things would work and timings and costings etc. His visit definitely influenced me to choose them to sell my house. The rest of the team in Clifton were also really helpful during the process.
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleJust purchased our first home with CJ Hole - Clifton Branch. James was very helpful in trying to book viewings around when was easier for us which was great. Victoria was also very helpful with keeping us informed and responding really quickly to our emails and answered any queries we had. Overall the service was amazing and we are very glad our first property was purchased through them.
Thank you so much for your review Cody! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleGreat service from a great team! CJ Hole provided a great service - our flat sold just a week after putting it on the market! All the team members were really helpful, with special mentions to Josh and Victoria. Josh came and took some great photos of the flat, even with our pug dashing round his feet and trying to get in every picture. He also showed the flat with great enthusiasm to viewers, securing our sale rapidly. After this Victoria pushed through all the final details to make sure the sale went through and completed as quickly as possible. Really nice team to work with - the team are really responsive and always happy to help. Thanks!
Thank you so much for your review Kenny! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleAfter the sale kate Cullen took us through to completion with constant help and advice and through a few hicups with solicitors etc. Could not of hoped for a better service.
We appreciate your feedback - thank you.
5/5
GoogleExcellence service from the whole team but in particular Kate Cullen, who kept me informed throughout the whole process. Selling a property can be quite stressful but Kate was able to reassure me all the way, in a positive and friendly manner. Well done.
Thank you for your review - much appreciated. CJ Hole Team.
5/5
GoogleVery grateful to all at CJ Hole, who did a great job on our sale. A good team approach by staff who are invariably friendly, efficient and knowledgeable. Communication throughout the whole process was excellent and timely, just what you want. Thanks in particular to Sam (Heelis) and Kate (Cullen) on that score. No complaints! Definitely recommend.
A glowing review, thank you Abby. "Friendly, efficient, knowledgeable" etc are all words we're glad to see in our reviews. We appreciate your feedback. CJ Hole Team.
5/5
GoogleBrilliant service and great staff 👏 thanks Ciaran, Colin and Fran For finding me 5 tenants. 🫠🤩🤩🤩🤩🤩 …
Thank you Carmelo for your review! We appreciate your feedback, thank you for taking the time to rate our service, love the Emojis!
5/5
The Trusted AgentThank you
We viewed a few houses with Becky & she helped us to find the right home for us. Thank you Becky for all your help, even at times that proved more difficult. Nothing was too much bother. Friendly team at CJHole x
Thank you for your review, it means a lot to the team. All the best, CJ Hole
5/5
Trustpilotwell done
Recently sold a flat in Worcester through CJ HOLE and was impressed by the service on what was a complicated sale.Many thanks to all the staff but particularly Georgina who pushed the sale along in difficult circumstances
1/5
GoogleThe worst experience with an estate agency in my life. Within 3 months since the tenancy started they managed break the contract by letting stranger into our property without any notice. Also They gave away our personal detail to 3th party … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
