Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDonna and the team have been incredibly helpful in marketing properties for sale and dealing with queries very quickly. Would definitely use their services again!
Thank you so much Lydia, we look forward to working with you in the future
5/5
GoogleKerry at CJ Hole was incredibly helpful during the purchase of our first home. Thank you so much Kerry and the team at CJ Hole!
Thank you Helen, we really appreciate your kind feedback!
5/5
GoogleGreat professional Estates agent this was our second choice unfortunately and i wish we went with them first. Sold our house very quickly, a very friendly team that made our stressful time run smooth. Will definitely use again if I moved.
Thank you Leighan, we're glad we were able to help with the sale and pleased to hear we'd be first choice next time around!
5/5
GoogleGreat first time experience working with CJ Hole Kingswood to find a property to rent and looking forward to securing one. Booking a viewing is prompt, I have had challenges with others who never get back to you. I got a confirmation for the booking on the same day it was listed and they called a day before to confirm booking for a viewing in Kingswood. The letting negotiator Tilly Ryan was already onsite, ready to take me through on the viewing, I value punctuality. All the information on the property was on hand and she was patient and accommodating to allow me to check everything. I look forward to working with them more in finding a perfect home to rent.
Thank you so much for your review Tatenda
5/5
GoogleI recently had the pleasure of communicating with Tilly from CJ Hole, and I must say, she exceeded all my expectations as a letting agent. Tilly showed me a stunning 2-bedroom property, and her professionalism, punctuality, and enthusiasm made the whole experience truly remarkable. From the moment I reached out to the letting agency, Tilly was responsive and attentive to my needs. She promptly scheduled a viewing for the property, and I was pleasantly surprised by her punctuality. Tilly arrived ahead of time and had everything prepared, ensuring a smooth and efficient viewing process. She showcased its features with great knowledge and showcased its potential as a perfect living space. Throughout the viewing, Tilly maintained a friendly and approachable demeanor, making me feel comfortable and at ease. Thank you, Tilly, for your outstanding service and for making the property viewing an enjoyable experience.
Thank you so much for such a lovely detailed review George, it means the world to Tilly and the whole team!
5/5
GoogleMaddie has been so helpful and very efficient and I am very impressed with the level of attention to detail in the service provided, even late evening I still managed to speak directly to Maddie. Thank you - I would recommend to anyone.
Thank you Stuart for taking the time to leave Maddie a review, we really appreciate you feedback. Cj Hole Team
5/5
GoogleProfessional, knowledgable & lovely people
Thank you for taking the time to give us a review David, its very much appreciated. CJ Hole Team.
5/5
GoogleThanks Kate and Tim, Just completed the sale of my Flat. the whole experience from start to finish ran smoothly. The whole team were all up to date on every stage of the sale process. Hassle free. Thank you all.
Thanks for leaving such a great review Brett! It's nice for the whole team to read your kind words - it means a lot. CJ Hole Team.
5/5
GoogleI am so happy and satisfied because of the fast approach and good dealings. Thank you so much for the help. Definitely I will refer you to my colleagues
5/5
GoogleCj hole bishopston, Letting agent Leigh was and continues to be a great help, having left Bristol to be closer to family. Recently I have been looking to move back, and he has been as helpful as ever. He is very open and honest, and you can trust his genuine unbiased guidance. Super insightful and respectful.
Thank you Nicholas for taking the time to give Leigh a review - Helpful, honest, and respectful are words we love to hear! Cj Hole Team
5/5
GoogleFinding a place in Bristol was proving to be a tedious process until we came into contact with CJ Hole Southville, from that moment on the process was smooth, simple and resulted in finding our dream place. This wouldn’t of been possible without the help of our agent, Quaid. What a pleasant experience, 10/10.
5/5
GoogleThank you for your help in finding a property. Ashley and Ben were very professional when showing me around. Both giving good advice.
Good morning Hazel, thank you for your review, comments and feedback. Wishing you all the very best with the move. Best wishes, Ian
5/5
GoogleI recently sold my place using the Clifton team and they were great from start to finish. Thank you James, Josh, Geena and Victoria for your efforts.
Thank you for your lovely review Rhys! From the CJ Hole Clifton Team
5/5
GoogleDid a fine job of helping buy a flat in Kingswood.
Thanks Rory, we hope you're settling in well!
5/5
GoogleMy partner and I are buying a house and the experience has been great so far. CJ Hole are very responsive and keeping us up to date with what’s going on.
Thank you so much for your review Alex, we hope you're settling in well!
5/5
GoogleGood service and polite behavior of agent.
5/5
GoogleBig thanks to Quaid for being so helpful, friendly and professional throughout the viewing process and beyond. I would definitely recommend using CJ Hole to find a property, the whole process was easy and stress-free.
5/5
TrustpilotGreat estate agent
Great estate agent. They persevered to get my sale completed even though it fel over several times and still got me a great price. Allways kept me informed ina friednly and profession amanner. Woudl definetly reccoment
5/5
GoogleC J Hole have successfully concluded the sale of the house belonging to a member of my family who died last year. The staff were friendly, pleasant and efficient throughout a sale process which was quite prolonged, owing to factors outside of their control and mine. I was impressed with their persistence, professionalism and patience. I have no hesitation in recommending them most highly.
Thank you for leaving this review Ian - it means a lot to us. We're glad to hear you'll recommend us 'most highly'. CJ Hole Team
5/5
GoogleCJ hole Cheltenham are fantastic team who provide an extremely professional service, nothing is to much trouble and the customer service you receive is first class.
5/5
GoogleI am very pleased with the service provided by CJ Hole, in particular dealing with Lorraine Banbury who helped me with my queries and was very thorough and prompt through the whole process.
Thank you for leaving the review Surekha - we appreciate it, a lot. CJ Hole Team
5/5
GoogleC J Hole and Rowena are very knowledgeable, professional and friendly. They valued my house and understood my needs and have me options I could easily choose from they are also very knowledgeable and experienced with the rental sector in Bromley Heath. The package they presented was extremely good and full of great examples and was a wow factor in presentation about my property and how they had come to those conclusions. I’ve was really impressed with Rowena and C J Hole.
Hi Graham, thank you so much for taking the time to leave us a review and for your kind words. I'm glad that we were able to assist you with the valuation of your property. Kind regards, CJ Hole Downend
5/5
GoogleBuying our first home we felt unsure about many things but always had the support of the friendly staff CJ Hole at Downend to help us with any of our issues. We dealt with Lucy, David and Rowena, and viewings with Lois. They were brilliant when our original mortgage advisor failed us and their colleague Marc was able to provide all the assistance we required. Professional and supportive the entire process.
Hi Mitch, thank you for taking the time to leave us a review and your kind words. It has been a pleasure assisting you with the purchase of your new home and congratulations again. From all the team at CJ Hole Downend.
5/5
GoogleThe Downend branch of CJ Hole helped us with finding tenants for our property. They provided excellent customer service right from the start. The team was helpful, professional, punctual, and efficient throughout the process. We dealt with Michael, Rebekah and Sara, they all have been reliable, and answered our queries in a timely and efficient manner. We will definitely use their services again.Thanks to them that we got lovely tenants for our property.
Hi Narinder Thank you so much for your kinds words and rating. The team are always grateful. Delighted you're happy with the tenants. Many thanks, Gareth Head of New Business
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
