Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally easy process with the CJ team, Emma, Kirsty, Ana! Very proactive and good with communications, always keeping me up to date and quick to answer any queries.
Thank you Joseph for taking the time to provide Emma, Kirsty & Ana with such lovely feedback!
5/5
TrustpilotVery knowledgeable and professional…
Very knowledgeable and professional staff.
5/5
GoogleI let my flat through CJ Hole and would definitely recommend. Rafal, the property manager, is great! So quick to react to any issue that arises and makes the whole thing stress-free.
Thanks so much Chessie for leaving Raf a review! We really appreciate you taking the time to send us feedback!
5/5
TrustpilotGreat proactive service
The staff were super helpful in my search for a flat. They would often send things my way and I couldn't have found the flat I did without them. Their properties team and also been really quick to respond to issues as well (not that I've had many).
5/5
TrustpilotGreat company, lovely people
Rose was extremely helpful throughout the whole process of renting our house. Everyone at CJ Hole was lovely. The process, from start to finish was smooth and hassle free.
5/5
GoogleLorraine at CJHole was very efficient and good at communicating, ensuring that the sale of the property went through smoothly- unfortunately other participants in the process were not so helpful, so very glad we had Lorraine on side
Nicola, thank you for your review. We are pleased that CJ Hole got you there smoothly! CJ Hole Team
5/5
GoogleThanks to the team at C J Hole Henleaze for their efforts in selling our mother's property but particularly to Lorraine who chased responses when necessary, kept us informed of progress and did a great job overall!
Thanks for your review Claire. Lorraine appreciates the name drop too. CJ Hole Team
5/5
GoogleHelped to support the whole process from beginning to end. Property sold quickly within 2 weeks on being on the market with CJ Hole which was great. Very experienced employees, knowledgeable and friendly.
Thank you so much for your review Sarah
5/5
GoogleCJ Hole were really helpful when we were buying our first house. They were friendly and had good regular communication.
Thank you so much for your lovely review Fiona, we're looking forward to handing over your keys soon!
5/5
GoogleA great team of agents who are enthusiastic, reassuring and reliable to handle your property sale. It was a pleasure to work with them and they kept me clearly informed throughout the process - tirelessly chasing down the chain and keeping things moving. They are trustworthy and experienced and I would not hesitate to use them again.
4/5
GoogleMadison is great
Thank you so much for leaving Madison a review! We really appreciate you taking the time to give us feedback.
5/5
GoogleA very helpful, efficient and effective team. Highly recommend.
Thank you for your review, James.
5/5
GoogleMy partner and I have just bought our first home through CJ Hole and have been very happy with the service we've received at every stage of the process. Great communication and friendly staff. Would highly recommend.
Thanks for the review Robert, we really appreciate your comments. We hope you are enjoying your new home. CJ Hole Team
5/5
GoogleGreat service, helpful throughout and very professional. Sold our house quickly and helpful throughout.. Thank you
Hi Roland. Thank you for your 5 star review, it was a pleasure helping you with your sale.
5/5
GoogleOne of best Letting agency in UK. I had a pleasant stay for 18 months and really appreciate the support and quick response I received from CJ Hole. No matter how small or big the work was, they were always available to help and resolved. It will be inappropriate to not mention 2 super stars ⭐️ from Cheltenham office, Thank you Ethan & Charlotte for your help and support.
5/5
GoogleEd and team were great to work with - I found them very proactive in a tough market to sell and after a lot of persistence we achieved an asking price offer. Couldn't be happier with the outcome, and their communication was great too. Thank you!
Hi Kelly, we are delighted to receive such a lovely review. Thanks for taking the time to do so. The team all really appreciate it.
5/5
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5/5
GoogleI have had a bumpy journey but thanks to C J Hole Westbury on Trym/ Henleaze staff, this has now been brought to a smooth end. The incredibly informative communication from George & Lorraine and their colleagues keeping me in the loop, helped me through. Thank you to all. I would highly recommend C J Hole.
Hi Mavis, true, we had a bumpy ride but we got there. You have been amazing to deal with yourself! Thanks for the review. CJ Hole Team
5/5
GoogleThe team at C J Hole Downend were fantastic throughout the whole process of selling my Frenchay home. All interested parties were vetted and confirmed proceeds to speed up the process. We were kept in the loop at all times and the team really went above and beyond. Special thanks to Rowena, Lois, Lucy, Louis and David. If I forgot any, please accept my apologies !! Thanks again.
Hi Rob. Thank you for your amazing review, wishing you all the best for the future. Team at Cj Hole Downend.
5/5
GoogleAmazing experience with the sales team at C J Hole when purchasing our new home. Rowena & Lucy (and probably others in the background) went over and above when we had some problems with the seller’s solicitor - I don’t think we’d have gotten it over the line without their help. Thank you!!
Hi Rhian, thank you for being such a great buyer. Wishing you all the best in your new home. CJ Hole Team
5/5
GoogleQuaid was an absolute star, helping us get a great property in this tough market! He was knowledgable about the area, professional, and helpful throughout the process. The branch is obviously under a lot of demand/pressure, but our property manager, Max, was also very responsive with our queries, helping us through the process to get our place. Thanks guys!
5/5
GoogleGreat help with asking how the rental market is in Bristol as I'll be relocating there shortly with my girlfriend. Thank you Leigh for the time today..
Thank you so much for taking the time to give Leigh a review, we really appreciate the feedback!
5/5
GoogleI still haven't moved in to the property that they have helped me acquire, and I have only seen the advertised pictures/video of the flat from them (I am hoping things are as well with the place and they seem to be in the ad), but everyone on their team has been so very helpful in accommodating the process to my circumstances. Special shout out to Magdalena who had been extremely prompt with all communications and was on-spot with all follow-ups. She truly has been an angel for me trying to coordinate between the agency's departments to get everything done as swiftly and seamlessly as possible. I have been sending out heartfelt best wishes her way ever since. Collin was also such a dear to take time to give me a live virtual viewing of the apartment to help put my mind at ease.
Thank you so much for taking the time to share your experience with us.
5/5
GoogleI can recommend CJ Hole as the most helpful and honest agencies in Bristol. They have been open and good with communication and have helped me with everything when I sold my property All the staff have been very friendly, and helpful especially Andy Musker who communicated really well with me until I completed on my sale thank you Andy for your excellent communication with me and keeping me informed every step of the way as this was stressful for me but you helped ease the stress.
Thank you so much for such lovely feedback Anthea. Thank you for taking the time to let us know of your experience. We hope you are enjoying your new home and, of course your new garden!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
