5/5
Absolutely brilliant. Nothing was too much trouble. Went way and beyond what they were obliged to do .
Agent replied · 6 November 2023
Thanks for your kind words Adrian. They are very much appreciated.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Absolutely brilliant. Nothing was too much trouble. Went way and beyond what they were obliged to do .
Thanks for your kind words Adrian. They are very much appreciated.
5/5
CJ Hole were amazing throughout the whole process and made us feel so at ease. The whole team went above and beyond. Thanks so much for all your help! Olivia & Jamie
Thank you so much Olivia & Jamie, we're really pleased you were happy with the service and hope you're settling into your new home!
5/5
Good experience selling with CJ Hole. The team were professional throughout the process. Valuations were honest and marketing photos to a high standard. I believe this helped my property to stand out and sell in a tough market, particularly combined with the friendly agents showing people around. The office assigned a sales progressor to the case, Kerry helped keep me in the loop and was pro-active in following up various parts of the chain to push towards completion. Also a big shout out to the rest of the staff at the office, who we met at visits to other properties, they were always unpushy and well-briefed. Thanks again Donna, Eva, Vickie, Kerry, Isacc, Jodie and Jeni!
Thank you so much for such a detailed review Chris. Our priority is a smooth process for our clients and we're so pleased this was achieved!
5/5
Great interraction with CJ Hole who are representing the vendor's side in a house purchase transaction. Isaac Hole, our POC in this transaction was a fantastic communicator and did a great job at negotiating this sale in a way to benefit both parties.
Thank you so much for your review, Isaac really appreciates the special mention too!
5/5
Ethan was incredibly helpful in assisting my partner and me in finding a letting. He patiently answered all our questions and guided us through the process, making it smooth and stress-free. We truly appreciate his dedication and would highly recommend his services to anyone looking for a letting agent. Thank you, Ethan and CJ Hole, for your outstanding support.
5/5
Really pleased with the service we received in terms of house purchase. Excellent customer service ( ie keep us updated promptly on the progress of the process, available without delay, queries answered as soon as possible, happy to help anytime).
Thank you so much for your review Linta, we hope you're enjoying your new home!
5/5
"Isaac Hole was our POC in a..."
Isaac Hole was our POC in a recent house purchase transaction; he was a fantastic communicator and did a great job at negotiating the sale in a way to benefit both the vendors' side and the purchasing party.
5/5
Both Ryan and Justin were really helpful through the whole process. From being really knowledgeable and flexible with the viewing to always being on hand and a fast reply whenever I had a query, they both were extremely approachable and helpful.
Thanks for the great comments and wonderful review Christopher. Justin and Ryan are really appreciative of you taking the time. Thank you.
5/5
Victoria took much time and effort to progress the sale of our flat- thank you
Thank you for your review Catherine! Hope to work with you again in the future. All the best Clifton CJ Hole Team
5/5
Couldn’t recommend enough , Quaid was extremely approachable, informative and helpful and the whole experience was very smooth and easy!!
5/5
Our experience with CJ Hole and in particular their Lettings Negotiator Madison Woolls, has been the most efficient and stress-free tenancy process in either of our time renting in Bristol. Madison is a true asset to your company. Peter and Anièle.
Thank you Peter & Aniele for your lovely review, Madison really appreciates you taking the time to give her feedback!
5/5
I highly recommend CJ Hole and in particular Ethan and Sigita who were my main contacts. My flat was rented very quickly and all the admin was dealt very efficiently and accurately.
4/5
Quaid is a gem that helped us find a lovely property in a great location. Can sometimes be tricky to get through to these guys on the phone, leaving voicemails that I don’t trust will be replied to, so calling a lot is needed. Once in touch though, they are mega helpful and friendly.
5/5
Kerry at CJ Hole kept us up to date with everything that was happening with our sale. They advised us on the best way to put our house up for sale and the price we should be asking for. The house was under offer within a week and the sale was completed in 11 weeks. Could not have asked anymore from an estate agent. Thank you. I would recommend CJ Hole to anyone planning on selling their house.
Thanks so much for your lovely review Morag, we're so pleased you were happy with the service!
5/5
Ian and Amey in Bradley Stoke were great
Contacted all of the usual estate agents in the area before choosing CJ Hole Bradley Stoke to sell our house - it was an easy decision. They were the only ones who, on initial call (with Ian), were happy to have a chat and listen rather than demand our name and the address of house etc, and after choosing them, Ian was subsequently open and honest about the purchase price, state of the market and what we should do/not do before putting on market, it renewed our faith in estate agents. We sold very quickly and Amey was fantastic as the sales progression contact who came back quickly on queries and helped liaise with the relevant parties. Would recommend then unreservedly
Hello, thank you so much for your 5-star review. We are thrilled to hear about your wonderful experience with CJ Hole, and we hope to hear from you again.Kind Regards,CJ Hole
5/5
Cannot recommend the team at C J Hole Downend highly enough. They were the agent for our purchase and were extremely helpful to us over the 9 months it took to complete on our dream property. Special mention to Manager David who was with us from day 1 and Lucy the Senior Sales Progressor who both navigated a very bumpy road in a helpful and professional manner. Thanks so much to you both and the rest of the team who assisted along the way. We appreciate everything you did to assist us.
Thank you so much for your kind words. We are all very pleased for you and the family. We wish you the best of luck with your move and for the future. Team at CJ Hole.
5/5
We were in a desperate
We were in a desperate situation to find a new home ASAP due to complications with our previous landlord. Ethan and cj hole were able to quickly and efficiently get us a viewing, set up and settled in our new home in less then 3 weeks after receiving the eviction notice for our previous home. We are now very happy and content thanks to ethan and the team at cj hole.
5/5
Thank you Becky and your team for your help during the purchase of my first house. You helped the process run so smoothly and I'll be recommending you to family / friends in the future :)
Thank you for leaving a review, we appreciate your recommendations and are so pleased to have been able to help you during your purchase.
5/5
Very happy with service we received from CJ Hole with our house purchase. Especially the support from Kate Cullen.
Thanks for the review Carole - much appreciated. CJ Hole Team
5/5
We highly recommend CJ Hole - especially Charlotte who provided us consistently outstanding support! We recently completed a three year rental in Cheltenham, UK. CJ Hole was the management firm of our beloved rented property. We wanted to thank Charlotte Newman so very much for the wonderful support she has provided to us for the last three years of our tenancy. We realize her primary responsibility is to the landlord, however she was always efficient, warm, friendly, and very good at communicating and treating us as a customer as well. Thank you to Charlotte and CJ Hole for a great three-year experience.
5/5
I have had a property consistently tenanted for nearly 10 years. Jess at CJ has been excellent throughout all the renewals and switches on the tenancy. Her communication has always been cordial, informative and prompt. It has been a pleasure having CJ at my side and I would thoroughly recommend their service.
Thank you Nicholas! Jess will appreciate the five star review! Thank you for taking the time to write such lovely feedback, this encourages the Team to continue to deliver an excellent service - Cj Hole Team
5/5
First class service from all staff at CJ Hole and thank you to everyone for getting our house sale over the line in what was a rather protracted sale in the end. Thanks to you Holly, Polly and Lorraine. A special thanks to Kate Cullen, our sales progressor who dealt with our situation professionally. She kept us updated, explained the situation well and was polite and courteous. Well done and I would recommend CJ Hole to anyone.
5/5
Very professional in their dealings and made things a whole lot easy for me. My experience was a good one, I would recommend CJ Hole anytime any day.
5/5
An absolutely great service and would recommend 👍 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.