Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad a flat viewing today with Callum Barber, and it was a really good experience. No waiting time, and the whole thing went super smoothly. Callum answered all our questions and made sure we had all the details we needed. Definitely recommend!
5/5
GoogleWhile looking for a rental property I’ve been into the office a few times to arrange viewings, the guys from the rental team have always been helpful & friendly! Callum in particular has been so lovely and one of the best & most trustworthy estate agents I’ve dealt with at viewings.
5/5
GoogleCallum gave us a great tour , answered all the questions we had and was knowledgeable on the property!
5/5
GoogleHad a great viewing with Callum Barber. He answered all our questions and was super friendly. All round great service.
5/5
GoogleHad a lovely experience with Callum from the lettings team! Incredibly friendly and accommodating, even with us being 30 mins late to our viewing due to horrendous traffic! Very informative and kind team at CJ Hole :)
5/5
GoogleThanks to Callum. I really appreciate how nice and professional that you are. You really made me feel as if we I the house already. Most especially your cheerful manner in attending to your clients. Seriously you are good in the Job and I trust your company will really be proud of you. Thanks.
5/5
GoogleWe had a great experience with CJ Hole during our property viewing. Callum Barber, the Negotiator, was incredibly professional and knowledgeable. He took the time to answer all our questions and made the process smooth and stress-free. If you’re looking for a property, I highly recommend working with Callum and the team at CJ Hole.
1/5
GoogleTerrible experience. Agreed a fee verbally with the manager and then he buried the real price in the contract without telling me. When asked about our conversation 5 months later when the property was sold he conveniently forgot our … More
5/5
GoogleMyself and my wife met with Callum today at a property which we had earmarked as a possible rental for ourselves. The property itself ticked all the right boxes but was a little too far away from shops given that my wife did not drive. … More
5/5
GoogleCJ hole will only give you the best. The negotiators I have had contact with: Callum Barber and Max Wotton have been excellent. The viewing experience very impressive, making an offer is simplified … More
1/5
GoogleNever go with CJhole as a tenant! My partner and I have been left liable for several hundreds of pounds for … More
5/5
GoogleI viewed a flat with Callum today in bedminster and had a great experience. He was super helpful and much more personable than a lot of my recent experiences while hunting for a rental property. CJ hole have consistently been friendly and … More
1/5
GoogleAvoid at all costs. If you’re looking to buy, they will arrange viewings and not turn up at all (I learnt this weekend after having to walk 40 minutes to and from the property). They will leave you waiting at the property and after I called … More
5/5
GoogleOne of the easiest and stressless house sales we have ever experienced. Adam was amazing on the valuation appointment. Having a dedicated accounts manger really makes a difference. We were kept up to date by Kerry who I think is an angel, who made everything run extra smooth. We have encouraged our son now to sale his house through CJ Hole. I can’t recommend enough having that one point of contact makes selling your house effortless. Thank you everyone at CJ Hole for a very positive experience , will definitely recommend and use you again.
Thank you so much for your review, it's very much appreciated!
5/5
GoogleRating only, no written review.
4/5
GoogleDaniel was very helpful in the purchase of our first home. We appreciate the communication and willingness to get answers to questions. We would recommend CJ Hole if looking to purchase a property.
5/5
GoogleDaniel always called and emailed us back when we posed a query. He sought to complete the sale in our preferred timeframe and always communicated with a professional and "nothing is too much trouble" attitude, thanks Dan very much for your service.
5/5
GoogleCallum Barber provided me a very friendly and professional service.
5/5
GoogleCallum was really helpful, down to earth, and answered all of my questions.
5/5
GoogleCallum Barber, who took care of our viewing, was very kind and helpful in providing all the necessary information about the property, strongly recommended.
5/5
GoogleRating only, no written review.
Thank you for taking the time to review our Service, the team really appreciate the feedback.
5/5
GoogleI recently sold my house with CJ Hole and would highly recommend the excellent service by the whole team, especially Donna who did the marketing and photos and Kerry who dealt with the sale progression along with Eva. Kerry went above and beyond to make a difficult situation go as best as was possible. Many thanks to all.
Thank you so much for your review Deborah, it's greatly appreciated!
5/5
GoogleFrom the beginning to the end of our house sale the team at C.J. Hole were excellent. They were very professional, knowledgeable and receptive to our needs. The communication was faultless and we were kept up to date with the sale progress at all times. We would have no hesitation in recommending them.
Thank you for your review Mark, we really appreciate it :)
5/5
GoogleSelling a house can be a stressful experience, but Victori,a of CJ hole, made it almost effortless for us. We couldn’t be happier with the service we received and would recommend to anyone looking to sell their property. She truly is the best in the business! Thank you, Victoria, for your exceptional work and for making our home-selling journey a positive experience.
Thank you for your wonderful review Richard! We really enjoyed working with you. All the best Clifton CJ Hole team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
