5/5
Callum was great :)

Trusted Agent profile Β· Bristol and Somerset
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7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Callum was great :)
5/5
We recently had a problem with a tree that had fallen into our garden. (Luckily no one was hurt barring a few bushes) Elle was extremely quick to get this sorted out for us and between the landlady and Elle, there was someone out to have a look at it and the next available date to get it all sorted out . I can not fault them at all. Especially considering it had just been a bank holiday too.
5/5
I canβt Thank you enough Tim and the Team at CJ Hole (Hucclecote Branch). On selling my late Dads properties. They kept us informed with regular updates! Nothing was too much trouble. Highly recommend them!
1/5
Your website is pathetic,
Your website is pathetic,get someone younger to do it.Well I will not be spending my money with you as every property is fantastic and you do not know the difference between Bristol,Gloucester and Somerset.Absolute disgrace.
5/5
I was very impressed with the service I received from Ciaran Calcutt, who was proactive and able to answer any questions I had. The experience I had has made me want to use CJ Hole to manage my portfolio in the future.
Thank you Connor for taking the time to rate our service, Ciaran and the whole team really appreciates your feedback!
5/5
My son and I have been looking for a property topurchase for a while, and it looks like we may have succeded through CJ Hole....! Throughout the process we had the delight to work with Geena Dinnis from the Clifton branch. Not only Geena was always incredibly courteous and professional, but we got to trust her too because of her sound and clear advice. Geena went above and beyond, listening carefully to our needs and requirements, as well as being proactive too. On a couple of occasions after viewings with her, by the time we came home we had emails from Geena suggesting potential suitable properties. I had not seen such a level of proactivity before, and certainly Genna always displayed a very strong sense of ethics and integrity, which was incredibly refreshing in the Bristol market in 2024! A big thank you to you Geena Jean
5/5
Rating only, no written review.
5/5
Great, friendly and professional service! Highly recommend the team at CJ Hole Clifton. They worked tirelessly and went above and beyond during what turned out to be a lengthy sale with a lot of unexpected hurdles. They kept us in the loop and communication was very much appreciated. We will be back!
Thank you Fatima for your lovely review. We really enjoyed working with you! Wish you all the best. Clifton CJ Hole Team
5/5
Shown around by Sam. Very friendly and helpful. Answered all the questions I had effectively and made the whole process very comforting.
Thank you for the Five Star Review Will, Sam and the team really appreciate the feedback.
5/5
Our experience was amazing, Callun is a great professional, and he has Been so attentive to us! Thank you for your support.
5/5
Great service from Callum Barber at Cj Hole, really friendly, informative and helpful both at the viewing and over email!
5/5
Just had a lovely viewing with Callum Barber, he was very friendly and gave a great viewing for the property we've looked at, very efficient and well communicated answering all emails and questions we've had brilliant team at CJ Hole in southville π β¦
5/5
I was very impressed with Sam Miller at CJ Hole Clifton. She was friendly, knowlegable about the house and the local area. She offered a complete guided tour of the house, made time to answer all my questions clearly and concisely and I didn't feel rushed at any stage. Many thanks Sam
Thank you Liz for such a lovely review, Sam & the team really appreciate your feedback.
1/5
Do not use to sell or buy!
Do not use to sell or buy!! I had 4 properties to view booked in to view, well in advance. The young agent turned up late and I saw one in less than fifteen minutes, in fact he kept us there longer than I wanted to be there, Iβd already said it wasnβt right for me and he kept talkingβ¦and then he made out there was no time to get to the next viewing! Absolute joke. And the attitude of this young boy was just cocky, he clearly had time and made out he didnβt. All because he couldnβt read his bookings and actually show up at the right house on time! Wasted time and emotion viewing only one of the four houses I had booked.
5/5
My experience with CJ Hole was top notch. I will refer them anyday any time.
Thank you for taking the time to leave us a review, we appreciate your positive feedback.
5/5
I have just had my 1st ever viewing, I'm new to renting through an Agency and Max made me feel relaxed and answered all my questions and concerns fantastically.
5/5
CJ Hole Lettings & Estate agent is a company filled with professional and efficient staff. We had a beautiful experience with them this month. We started the process of renting a house or an apartment with them and it two weeks or less from viewing to moving in. Shelly Lewis and her colleagues demonstrated high level commitment and dedication to work. Their approach and feedback is topnotch. We will continue to do business with you guys and will also recommend CJ HOLE to my friends. Cheers to the best letting agent as far as I am concerned. You guys are amazing and awesome.
Thank you for your review, we will be sure to pass this feedback on to the team, especially Shelly. We hope you settle into your new home.
5/5
Max showed us around a house and couldnβt have been more helpful and friendly. So pleased to see such a friendly face when it can be such a stressful time. Thanks Max βΊοΈ
5/5
Callum was super relaxed and helpful and made the property feel like a super exciting prospect indeed!
5/5
We were shown around a lovely house by Callum Barber. He was helpful, polite, honest and answered all our queries. Thank you again Callum :)
5/5
Lindsay has been very helpful, has listened to our requests and matched properties to them well, and responds quickly to messages. Recommend 100%
Thank you so much for your recommendation Alice, we really appreciate it!
5/5
Callum showed us a beautiful property in Bedminster, answered all our questions, and responded quickly to emails prior to the viewing. The viewing was very relaxed and allowed us to view each space in our own time.
5/5
Callum showed us around a property in Bedminster today and was excellent. He was very friendly and approachable and able to answer all of the questions that we had!
5/5
Callum Barber was incredibly helpful throughout our viewing process, with every single question that we had answered in full without hesitation. I trust that he will be very supportive throughout our application process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.