Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've had an excellent experience using Beresford Adams. Annie and Lewis made renting out my house smooth and efficient. I would recommend them to anyone.
David · 11 July 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 9 September 2025
Thank you for your kind words! We are thrilled to hear that Annie and Lewis provided you with a smooth and efficient rental experience. Our team at Beresford Adams takes pride in providing top-notch service and we are grateful for your recommendation. Kind regards, Maggie Joyce, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBuying a house it’s was the greatest pleasure dealing with Zoe and Cary’s they were so understanding and dealt with everything they possibly could speaking with our solicitor secretary on our behalf etc .
I would give a ten star rating if possible thank you Zoe and Cary’s and the rest of the team at Colwyn bay office
Regards
Mark and gill
Gillian · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for your glowing 5* review Gillian. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe team was amazing. Carys was great, she was on top of everything making sure there was no stress for me as a first time buyer. Highly recommend!
Karina · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy experience with Beresford Adams was top-notch. The staff was at the top of his game and other staff were very friendly, ready to support and make things happen.
There were swift solutions to all my challenges even when needed to go all out at their comfort zones.
Kudos to Jamie and Ceri; these guys are smart and incredible.
I am more than happy to do more business with Beresford Adams.
Keep the good job rolling.
Cheers!!
Emmanuel · 11 July 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for the amazing feedback! We take pride in delivering top-notch service and are thrilled to hear about your experience with our staff. It was a pleasure working with you and we look forward to future opportunities to serve you. Cheers to a successful partnership! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe Bangor letting office were so helpful when I was looking for my first let. They were responsive and friendly at any time of day and always came back with a solution or suggestion to any issues that arose. They made the experience of letting easy to understand and helpful, and I would really reccommend getting in touch with them for lettings!
Sophie · 7 July 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 11 August 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service and very knowledgeable, Nicola, Janice, and the rest of the team were happy to answer all my questions and helped me purchase my dream home.
Lisa · 5 July 2025 · Beresford Adams Holywell Sales
Agent replied · 17 October 2025
Thank you for taking the time to leave us this great 5* review Lisa. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe just bought our house through Beresford Adams. Janice and Nicola were absolutely fantastic. They were extremely helpful and answered all the questions we had all the way through the process. Move in day was a particularly difficult day for us, we were moving 100 miles, we ran in to several long delays and didn't arrive until after the office closed. I was panicking, but Nicola was extremely kind, she calmed me down, reassured me that we would be able to work it out and then she even met us at the house long after she finished work to make sure we could get the keys to our new house. If we ever move house again, it will 100% be through Beresford Adams, as a direct result of how kind and helpful Janice and Nicola have been over the last 4 months.
Colleen · 2 July 2025 · Beresford Adams Holywell Sales
Agent replied · 26 July 2025
Hello Colleen,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Janice and Nicola provided such exceptional service and were able to assist you during your move. Your kind words are greatly appreciated, and we look forward to helping you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSteven, our Sales Negotiator found our perfect home. We were always impressed with Beresford Adams' services, keeping us up to date with properties he felt we may want to view.
Elena · 30 June 2025 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 19 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotAfter putting our house on the market…
After putting our house on the market with a different estate agents and numerous viewings and very little feedback, we decided to move to Beresford Adam’s. Best decision we could have made. Jess showed potential buyers around and we had 3 offers in just over one week.
Thanks Jess, we have now moved into our new home. Highly recommend Beresford Adam’s
Tracy · 29 June 2025 · Beresford Adams Holywell Sales
★★★★★ 1/5
FacebookExtremely unprofessional. Was meant to have a viewing at 4pm today for a letting. Agent didnt show up after I waited for 20 minutes. Then they claimed it was 3.45pm even though I had their message and phone call recorded saying 4pm.
Mihael · 23 June 2025 · Beresford Adams Bangor (282 High Street)
★★★★★ 5/5
TrustpilotJust bought our first home through…
Just bought our first home through Beresford Adams in Chester and couldn't be happier with the service. Aimee and Fin have been absolutely amazing, always professional, friendly, and quick to help with anything we needed. Even when our solicitor wasn’t the easiest to deal with, they stayed calm, supportive, and kept everything moving. Genuinely grateful for all their hard work and would highly recommend!
Kyle · 20 June 2025 · Beresford Adams Caernarfon
★★★★★ 5/5
GoogleSteven, our Sales Negotiator found our perfect home. We were always impressed with Beresford Adams' services, keeping us up to date with properties he felt we may want to view.
Elena · 15 June 2025 · Beresford Adams Porthmadog (148 High Street)
Agent replied · 3 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBeresford Adams (Holyhead branch)
Beresford Adams (Holyhead branch) marketed and attempted to sell me an unmortgageable property; and then left me high & dry with countless survey and legal fees to pay. The property had no leases, and was only ever a cash only purchase, that failed to be declared by the agent over an 11 month period of my attempting to purchase. No help. No support in the end, simply "we can't help you anymore; I think you are stuck really". A year, and a ton of money, into the £1000s wasted ! Wholly Unprofessional ! Worst Estate Agent ever !
Dr · 14 June 2025 · Beresford Adams Caernarfon
★★★★★ 5/5
GoogleExcellant service from start to finish. I would highly recommend this reputable estate agent. Thanks to Alecia and team for all your help and support
Judi · 13 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service we received when renting a property from Beresford Adams. Any issues whilst we were there were dealt with promptly and the comunication post rental has also been top notch.
Adrian · 13 June 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review Adrian. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBuying a house it’s was the greatest…
Buying a house it’s was the greatest pleasure dealing with Zoe and Cary’s they were so understanding and dealt with everything they possibly could speaking with our solicitor secretary on our behalf etc .
I would give a ten star rating if possible thank you come and Cary’s and the rest of the team at Colwyn bay office
Regards
Mark and gill
Gail · 13 June 2025 · Beresford Adams Caernarfon
★★★★★ 1/5
GoogleWouldn't bother! Booked a house valuation with head office, booked the day off work to wait for them to come and they never turned up and no contact to rearrange.
C · 13 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 12 November 2025
I'm sorry to hear about your experience with the missed house valuation appointment. This is not the level of service we strive to provide. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellant service from start to finish. I would highly recommend this reputable estate agent. Thanks to Alecia and team for all your help and support
Judi · 11 June 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 9 September 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeresford Adams staff at Colwyn Bay are helluva and pleasant.
Ann · 11 June 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 9 September 2025
Thank you for your brilliant 5* review and thank you for your kind words Ann. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotIve had nothing but positivity and…
Ive had nothing but positivity and support from the team in North Wales, particularly Lisa and Sam who go beyond expectations to support your process in finding a property. My search is still ongoing and I have been in contact with other local estate agents who do not seem to put this much effort in. Thank you all for supporting this tough process
Customer · 30 May 2025 · Beresford Adams Holywell (10 Tower Gardens)
★★★★★ 5/5
GoogleThe team at Llandudno helped with the check out and the move for new tenants seamlessly and efficiently!
Rebecca · 30 May 2025 · Beresford Adams Colwyn Bay
★★★★★ 5/5
GoogleWe desperately needed to move closer to where wifey works and Beresford Adams did the magic. I felt their passion to genuinely provide solution all the way. It started from my first conversation with Samantha, to viewing time with Lisa and phone conversation with other staff of Beresford Adams. This move will practically save us 2 hours travel time daily. House size is right and location is perfect !!!
Thank you to the great team of Beresford Adams Prestatyn.
ADEYEYE · 28 May 2025 · Beresford Adams Prestatyn
★★★★★ 5/5
GoogleThank you to Tarryn and everyone at Beresford Adams. Great customer service!😊 …
Esther · 27 May 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that you had a great experience with Tarryn and the rest of our team. We look forward to serving you again soon! 😊 Kind regards, Lucy, Customer Relations. …
★★★★★ 5/5
GoogleAll the staff in Beresford Adams, Prestatyn, were really professional & thorough, constantly at the end of the phone solving any problems that came up, and did an excellent job for us. Can’t recommend them highly enough!
Nic · 26 May 2025 · Beresford Adams Prestatyn
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
