Beresford Adams reviews in Chester, Conwy, Prestatyn and 12 more

★★★★★ 5/5

Google

Rating only, no written review.

Linda · 14 June 2018 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 1/5

Google

Poor experience with this estate agents, would not recommed. The pictures used for the property did not show the full property even though we paid for this service. Floor plans where poor. I could go on but just avoid this estate agents. (1 Star review)

Jones · 14 June 2018 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

I`ve just rented my flat out with Beresford Adams and it couldn`t have been easier. Many thanks to everyone at Beresford Adams but especially Liz and Vicky in Wrexham and, Kimberley, Debra and Patricia in Llandudno.

Rob · 14 June 2018 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

Excellent service. My property sold within a week of going on the market for more than we had hoped to achieve. The sale had a few problems, all of which were beyond the control of Beresford Adams. Leanne and Liz in particular were incredibly helpful, communicative and friendly. They really couldn't have done any more.

Adam · 14 June 2018 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

I can not thank Leanne from Beresford and Adams enough for all the hard work she has done for the sale of my house and the purchase of my new house, she has gone the extra mile every day and put in 110%. She has been truly amazing. I would recommend Beresford and Adams to anyone who is wanting to sell their house. Best estate agents in wrexham.

Louise · 14 June 2018 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

Great service would recommend to all my friends and family.

Geraint · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 1/5

Google

Its very horrible. No sense of integrity. I will tell all the people around me not to come here

Fei · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

We’ve dealt with a number of local estate agents recently and Amy from Beresford Adams has certainly been one of the most helpful and efficient that we have come across.

Clare · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Started a tenancy with Beresford just over 2 month's ago and i have to say the hole process was quick and easy. The staff are well mannered and happy to help, would recommend to everyone

Ashidas · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Katrina managed the sale of my flat and was excellent at every stage. She kept everyone coordinated and informed, and was patient with me when things got stressful towards the end.

Bryn · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 1/5

Google

Lack of Communication throughout my tenancy. i moved out of the property on 8th August and the Landlord text to say she was happy with returning my deposit. i did not receive any correspondence from Beresford Adams. i called to find that i should have been sent a deposit release form which i got sent and returned on 10th Sept, i am still waiting on a response, they don't answer the phone and no replies to my emails. unfortunately for them i work in Chester and will probably end up paying them a visit in person if this continues... poor customer service.

Adam · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Having my parents property sold for full asking price on the day it went on the market I was keen to use the same agency to sell mine. I spoke to the Branch Manager, Louise who quickly established the property I was looking to sell and who it would appeal to. Later that day a viewing was proposed prior to placing on the market which I accepted. It was precisely what the purchaser was looking for and again the full asking price was offered which I accepted. This all happened within 3 days of contact with the branch. It's hard to quantify the amount of time and money saved through using this branch but clearly I couldn't rate highly enough. Now in the process of purchasing I can first hand see the difference in service provided by sellers using online based agents, the last viewing didn't even know we were coming. I would always priorities this service in future and will be returning back to this branch for my next sale in a heartbeat! Thanks to all the team and Louise in particular

Stuart · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Fantastic experience with Chris Hassett, could not do enough for us in arranging our mortgage. He was attentive and always available to help when we had questions, especially as we were first time buyers. I would highly recommend his service to anyone buying a house, he is extremely personable and went above and beyond for us.

Shaun · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 5/5

Google

Hi, I recently completed on a flat sale in Chester. Beresford Adams were professional and had good communication throughout the proceedings. I would highly recommend this business. I would also like to personally praise one of the sales team, Katrina in the Beresford team. She was key in communicating to me throughout the sale, and went above and beyond to support throughout. Katrina was supportive throughout a sometimes stressful process and should be credited as a real asset to her team. Thank you again! Emma

Emma · 14 June 2018 · Beresford Adams Chester (1-3)

★★★★★ 1/5

Google

Lack of Communication throughout my tenancy. i moved out of the property on 8th August and the Landlord text to say she was happy with returning my deposit. i did not receive any correspondence from Beresford Adams. i called to find that i should have been sent a deposit release form which i got sent and returned on 10th Sept, i am still waiting on a response, they don't answer the phone and no replies to my emails. unfortunately for them i work in Chester and will probably end up paying them a visit in person if this continues... poor customer service.

Adam · 7 June 2018 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 5/5

Google

Beresford Adams Rhyl are a really helpful estate agents if you're looking to buy in that area. Their estate agent Leanne is really helpful. She listens carefully to what you want to purchase and does all she can to present suitable options. She spends time with viewings and you don't feel rushed or pushed. She keeps you up to date with anything new and takes time to make contact with you. I recommend this company as they are knowledgeable and friendly. A prospective buyer from Manchester

Barbara · 20 April 2018 · Beresford Adams Rhyl

★★★★★ 3/5

Google

Rating only, no written review.

Wendy · 13 April 2018 · Beresford Adams Menai Bridge

★★★★★ 1/5

Google

Lack of Communication throughout my tenancy. i moved out of the property on 8th August and the Landlord text to say she was happy with returning my deposit. i did not receive any correspondence from Beresford Adams. i called to find that i …

Adam · 14 January 2018 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 1/5

Google

When renting a house, nobody told you about the house is for sale. They rented a house where I lived with my children and my partner for 6 months when they had another house for us 0 emails, 0 suggestions as if we were not. Now that we have found a home from another agency, this agency is making trouble. We were in the agency to tell you about the house was sold, about the 2 months we have to go out with the kids, and that we found a home from another agency, she said ok there is no problem and now it came out that this lady did not inform us If we sign up we will get nothing information. Thank you very much for hurting me and my children through you will be homeless!!!!!

Paulina · 14 January 2018 · Beresford Adams Bangor (282 High Street)

★★★★★ 1/5

Google

Dreadful estate agency, poor customer service, and back covering when they get it wrong. We were in a rented property and they were instructed by the landlord to carry out the handover, report, and photographs. Prior to and at the handover we were assured by the agent carrying out the handover that we would have a copy of the documentation and then that we would have no concerns about DPS as the property was in good clean condition and only things were wear and tear (in line with our 2 year tenancy), so we would get full deposit returned. Imagine our surprise when the landlord refused to return the deposit and on contacting Beresford Adams they had deleted the entire file - all handover photos, reports, and evidence in their own words "because the landlord was unhappy with the contents"! Their actions deprived us of the only independent handover documentation, and may well ultimately cost us part or all of our deposit. The matter is progressing to Court regarding the landlord and deposit and to the Ombudsmen regarding Beresford Adams and their failure to adhere to their own industry standards as well as their deletion of pertinent handover evidence and files; so further failing in their obligation to maintain records.

Cara · 14 January 2018 · Beresford Adams Bangor (282 High Street)

★★★★★ 1/5

The Trusted Agent

Complaint against Chris Hassett

Me and my wife hired Chris to help us in buying a house. Being a close friend with Kris Dikes from Chester branch, he assured me over the phone that the vendor will negotiate if any repairs needs doing. But the email from Kris to us came that there is no room for negotiations, even further checks will be done for costs estimates. He lied to me in this respect and although he assure he will call me to discuss about this, he didn't. Very disappointed by how he handled with our case. Shame

George · 10 October 2017 · Beresford Adams Chester (3 Friarsgate)

★★★★★ 1/5

Google

Giving one star very reluctantly...we have had the most dreadful experience using this company! We are pensioners with very little savings (just enough for funeral costs) We had to sell our house because we couldn't meet the final Mortgage payment, we had only ever been able to afford to pay the interest on the mortgage due to personal reasons. When we were first told that a buyer was interested in our property, we were told " they were cash buyers,ready to move in straight away "...that was all a massive lie! and carried on like that for months on end resulting in us loosing thousands of pounds,and it affected my husband and my health badly.I could go on but it is too upsetting to even be reminded of this!

Dawn · 31 July 2017 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Rating only, no written review.

Libby · 14 June 2017 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 1/5

Google

Absolute joke, we had an appointment for 5 o'clock, at 5.20 I rang up I got told they would be 5 minuets late as there was bad traffic, we waited till 6 pm after ringing loads, knowone turned up there phones were not on, so I had waited with my 9 month pregnant girlfriend in the cold for nothing.....

Adam · 14 June 2017 · Beresford Adams Chester (1-3)