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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more

4.3

★★★★★ Great

2,569 reviews across 23 offices and 2 platforms

www.taylorsestateagents.co.uk/forsaleoffice/oxford-city/39

Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,569 reviews on two platforms, rated 4.3 out of 5 overall.

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4.3 / 5

2,565

Reviews on Google

All 23 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...George, 13 August 2016Read the review from sellers

Buyers3 reviews

1.0 / 5 These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Gemma, 5 August 2016Read all 3 from buyers

Our offices

Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.

Latest reviews from every Taylors Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Nice service

Andrius · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Hi Andrius, Thank you for your lovely comments. I have passed your feedback to everyone involved at Taylors, Northampton. Many thanks.

1/5

Google

Never answer there phone or get back to you after leaving voicemail...

Trevor · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk

1/5

Google

Tried to trick me into setting up a standing order a month early when i moved in, next 2 years were okay, then now with no prior notice, i come home to workmen in my flat, which they've left in a mess and gone through my personal possessions such as wallet, notebooks etc. Disgusted. Tenant's rights? Not with this lot

Shaun · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Hi Shaun, thank you for your review. Regarding the standard mandate form, tenants need to instruct their bank on the start of their contract date, so we can't possibly charge you a month prior. I can assure you that we have taken this matter very seriously and made note that you would prefer to be present on any future works or repairs. However, concerning your allegations, we could not find any evidence of your claims given the contractor’s impeccable reputation. The technician is question has been in countless properties over the numerous years he has been working with us and we have never had such similar allegations made. We have not dismissed the situation however no evidence of wrong doing has been presented hence it would be hard on us to make any other judgement. We can only assume there was no intention as the contractor would never displaced anyone’s items unless it was absolutely needed or by accident. Thank you for making us aware of the situation and if you would like to discuss this further please contact the branch on 01604 930017.

5/5

Google

The team found a tenant quickly and the transaction proceeded smoothly and efficiently. The paperwork is straight-forward and we are looking forward to a long and happy business relationship.

Robert · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

5/5

Google

I found Taylors extremely helpful throughout. In spite of various problems gaining access to view the property and then getting it through to completion, I felt they were on the case the whole time and very pro-active about responding to my enquiries. Would recommend.

Su · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

1/5

Google

Contacted multiple times to arrange a viewing, couldn't be bothered to answer calls or emails. Gave up and took my business elsewhere.

Sam · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Hi Sam, I am sorry to see that your experience with Taylors has not been up to the high standards that we expect. We strive to provide the highest level of communication at all times and I am deeply sorry if this has not been the case on this occasion. Thank you for leaving this feedback and bringing this to our attention. Kind regards, Regan.

1/5

Google

Drove all the way from South London for a viewing - waited 45 mins and nobody turned up, called their office several times and no answer. Thankfully I had another viewing with another agent the same day so the drive wasn’t a complete waste of time, but the very minimum I expect from a letting agent is to actually show up.

Duncan · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

5/5

Google

Me and my boyfriend are moving into together for the first time and were really nervous about the whole process but so far Igans Pilybas has been nothing but helpful and friendly - we are really looking forward to moving in now and I would highly recommend using him if you're looking to move - thank you Ignas and Taylors! :)

Katie · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Thank you Katie for your wonderful 5* review! I will make sure your kind words are forwarded onward to our Taylors team and I do hope you are able to settle in to your first place together soon. Kind regards, Scott

5/5

Google

Really helpful and friendly staff especially Ignas who made our move very quick and easy.

Kyle · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Thank you Kyle for recognising Ignas and our team with your 5* review! Best wishes, Scott

5/5

Google

Taylors were very helpful when sorting out a small issue that had arisen on a rental property. Top marks and thank you to Amy and Ignus.

Martyn · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Thank you Martyn for yet another 5* review for our dedicated team. Best wishes Emma.

5/5

Google

Great Company Taylors Northampton. Very helpful staff specially Thanks to David..

Pintu · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Thank you Pintu for your kind comments and 5* review. All the best, Mike.

5/5

Google

I had a very positive experience with Taylor Lettings Northampton, my handler Ingnas was very helpful , overall I would happily recommend their services

Ray · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Many thanks Ray for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation. Kind regards, Lucy

5/5

Google

I have found Taylors to be helpful, patience, flexible about attending appointments and managing the whole process of finding a tenant, and reassuring me about how little I have to do as a landlady! They have worked well with the Sales team to give me time to make a clear decision about whether to sell or let my house, and have offered clear advice about this, which tells me I have made the right decision. They have local contacts and taken on most of the hard work in preparing my house for letting, which is such a valuable service.

Susie · 30 July 2019 · Taylors Countrywide Northampton (4 Bridge Street)

Agent replied

Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott

1/5

Google

Worst experience ever in a flooded, smelly and mouldy flat, no deposit back, lies and no communication whatsoever.

Geguže · 30 July 2019 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied

Good morning, I have been unable to find your details on our system as a Tenant but I am more than happy to look into the issues you encountered if you would like to contact our Customer Care team on 01623 885533 or customercare@countrywide.co.uk. Many thanks, Taylors

1/5

Google

DREADFUL. Avoid this estate agents at all cost. They are by far the most unprofessional and incompetent set of staff i have ever had the misfortune to come across. 1 star rating out of 5 is being generous.

Paul · 30 July 2019 · Taylors Countrywide Luton (212 Marsh Road)

1/5

Google

Dealing with the branch staff was a pleasure however whoever is responsible for management, repairs and deposit protection are compleatly useless. Lived in the property for 12 months with a hole in the wall, broken boiler for 3 months, broken window(out of alignment), 2 not working lights and various leaking cracks on the window sills and smudged walls without any repairs whatsoever. Joe Jennings who’s responsible for the repairs is impossible to get in contact with and if you do then congratulations for wasting your time. Nothing will get done. Ever. The most I’ve paid for agency fees in 8 years of renting. I feel cheated and abused by the promises of repairs and refurbishing that I’ve agreed on the signed contract. To top it off if you want your deposit back then you better chase it up yourself, 1,5 months after I moved out they got in contact with me after multiple emails. Utter joke and highly DO NOT RECOMMEND!

Nathan · 30 July 2019 · Taylors Countrywide Luton (212 Marsh Road)

Agent replied

Hello, Nathan Thank you for taking the time to leave this review. I apologise for the communication and maintenance issues you have experienced during the tenancy though we have been chasing up the landlord for permission for the works to be done. Regarding the deposit the amount to be released must be agreed to by both landlord and tenant and until this is done we cannot release it. Rest assured all feed back is taken seriously and if you would like to discuss these matters further do not hesitate to be in touch. . Kind regards, Chris

1/5

Google

Absolutely avoid this agents if you are a Landlord. They can not file paperwork, and loose it, then lie to you and pass you round to every other dept, have been waiting 2 months to get a crucial piece of paperwork to get a tenant evicted. Going to have to go to Ombudsman now.

Alison · 30 July 2019 · Taylors Countrywide Luton (212 Marsh Road)

5/5

Google

These guys genuinely try their best for you. I would definitely recommend doing everything in house, we've gone with their in house mortgage adviser and it's made things so easy. Apart from filling in a few bits of paperwork, everything's been done by them or the solicitors so it's nice and easy. Once they know what you like and don't they narrow down what they show you. We haven't had any issues what so ever.

Simeon · 30 July 2019 · Taylors Countrywide Luton (212 Marsh Road)

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Questions about Taylors Countrywide

Which Taylors Countrywide office has the most reviews?

Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.

Where are the Taylors Countrywide offices?

The 23 Taylors Countrywide offices, by town:

What do buyers say about Taylors Countrywide?

3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."

Reviews may appear on more than one platform.

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