Every review we hold for the Bristol office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought my first property from Taylors, receiving an excellent service at the time. 8 years later and I approached Taylors again to sell my property. Lisa Stiff visited and was very warm, friendly and extremely knowledgeable. Lisa was able to provide me with an estimated price, inform me of the additional costs of selling a property and predicted time scales based on the current market. I would recommend Taylors, a very professional service.
Kate · 9 April 2026
Agent replied · 13 April 2026
"Thank you for your kind words and for trusting us with your property sale again after 8 years. We're thrilled to hear that Lisa provided you with top-notch service and we appreciate your recommendation. Our team is dedicated to providing professional, knowledgeable, and friendly service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHonestly couldn’t recommend Hollie enough! She’s been amazing from start to finish, always so helpful, friendly and quick to respond to anything I needed. She made the whole process feel so much less stressful and really went above and beyond to keep everything moving smoothly. You can tell she genuinely cares and wants the best for her clients. So grateful for all her help
Dione · 6 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! It was a pleasure working with you and I am glad I could make the process less stressful for you. Your satisfaction is my top priority and I am grateful for the opportunity to assist you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHollie was wonderful when showing us around the property. She was friendly, professional, and made us feel comfortable the whole time. She answered all of our questions clearly and never made us feel rushed, which we really appreciated. You can tell she genuinely cares about helping people find the right home. Thank you Hollie!
Elle · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, it was my pleasure to show you the property! Making clients feel comfortable and helping them find their dream home is what I love to do. I am grateful for the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAt the start of the year me and my partner were looking at buying our first home, we had many viewing on different houses by different people however we recently had a viewing done on house by Hollie. we never felt more at ease for putting an offer in. Hollie was very informative, so confident and overall fantastic. We felt so comfortable knowing Hollie had gave us so much details on the house, some we wouldn’t even think of asking but is good to know. Now having our offer accepted Hollie has been so helpful with the next steps and is always working super hard to make sure everything is getting done. We couldn’t appreciate Hollie enough for all she done for us so far one of the best state agents I’ve met during my house viewing process. Thanks again:)
Charlie · 4 June 2025
Agent replied · 2 September 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently viewed a property through Taylors yate and was met by the lovely Hollie. She was amazing through the whole process and was very professional & knowledgeable, she left no question unanswered. Would no doubt recommend to friends and family - Thank you Hollie!
Luke · 6 April 2026
Agent replied · 13 April 2026
Thank you for choosing Taylors yate! We're thrilled to hear that Hollie provided an amazing and professional experience. Our team is dedicated to ensuring our customers' needs are met. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs Looking for my first house I came across Taylor Estate Agents Yate where I met up with Hollie who was a massive help and showed me a few properties that were all in asking price for myself. If it wasn’t for Hollie I don’t think I would have ever found a place to call “my own” so a massive thank you to this wonderful young woman for making this dream come true. Keep up the fantastic work.
Bradley · 6 April 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! We are thrilled that Hollie was able to assist you in finding your dream home. Our team is dedicated to helping every client find their perfect place to call "home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe bought through Taylor’s for our first venture into the property market and we couldn’t recommend them highly enough. Macey and the team were always at the end of the phone to answer any queries and made dealing with our solicitors that much easier, chasing updates for us and making sure we were appraised at all times.
We would definitely recommend Taylor’s to anyone in the local area looking to buy a property or to sell their home.
Euan · 19 October 2024
Agent replied · 23 October 2024
Thank you Euan for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was an absolute pleasure to have a house viewing with Hollie! She was friendly, professional, helpful, happy to answer all my questions and made me feel completely at ease in her company. Hollie is a real credit to Taylor’s Yate branch and I would not hesitate to recommend Taylor’s based on my experience with Hollie.
Louise · 4 July 2025
Agent replied · 2 September 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Taylor’s Yate was nothing less that perfect.
From the first phone call to offering was hassle free. Hollie made me feel like …
Nico · 23 March 2026
Agent replied · 13 April 2026
We are absolutely delighted to hear that you had a perfect experience at Taylor's Yate! Our team takes pride in providing hassle-free service and we are happy to hear that Hollie and Nick went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMacey came out to our property in February to give us a valuation. We were unsure whether we wanted to renew our mortgage in August or sell. Macey was absolutely incredible. So kind and attentive, she made us really proud of the home we had created and the work we had done to it. She did her research before coming to see us, looking at old photo’s of the property and houses that were sold in the area similar to ours. She had a pack prepared and went through it all in detail. No question we had was too much trouble. Honestly, she was just incredible. After the visit we were not bombarded with phone calls or emails which was so refreshing. It’s nice to find an estate agents that aren’t just after your money constantly and see you as human beings. When we decide to sell our home in the future we will 100% be back to this team to help us. Thank you.
Aaron46553 · 17 April 2024
Agent replied · 25 March 2024
Thank you for taking the time to leave us this amazing 5* review and your kind words aaron46553. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t rate Taylor’s enough! After being let down before by previous estate agent! I went to Taylor’s and Macey was brilliant her professional and friendly manner made it less stressful! Thank you Macey :-) also big thanks to Hollie and Imogen
Roderick · 3 August 2025
Agent replied · 2 September 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThanks to Hollie and Ellie for all your help
Adam · 30 March 2026
Agent replied · 13 April 2026
We're so glad Hollie and Ellie were able to assist you! Customer satisfaction is our top priority. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe would like to thank Macey and Ellie at Taylor’s Estate Agents in Yate for all the help and advice they offered throughout our whole first-home buying experience. Macey showed us around a number of properties and she was always punctual and knowledgeable when doing so. She put us at ease right at the start of the process and we couldn’t have hoped for more clear communication and guidance. She also very supportive once we’d decided we’d found the home for us and put our offer in.
Unfortunately, our experience didn’t remain so smooth once we had involvement from our solicitors at Talbot’s Law and things with them became very stressful, with unclear communication and unnecessary delays.
That being said, we would like to offer huge thanks to Ellie who stepped in and supported us through every stage of the process, offering help and advice where the solicitors failed to do so.
Every encounter with the team at Taylor’s yate was positive and allowed us to finally buy our first home.
Thanks again, especially to Macey and Ellie
Shelbi · 31 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Taylor’s recently to sell our property and arrange our mortgage for our onward purchase. Ellie and her team really worked hard to get us a quick sale when time constraints (of our own making) became an issue. Nick Lamb also worked tirelessly to get us a decent mortgage deal in the midst of rapidly increasing rates. Truly grateful for all your help guys!!
Phillip · 17 April 2024
Agent replied · 25 March 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHolly was exceptional, friendly, easy to deal with. Would recommend!
Jessica · 13 February 2026
Agent replied · 13 April 2026
We are thrilled to hear about your experience with Holly! She takes great pride in providing exceptional service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWould like to say a massive thank you to Lisa and her team for helping me and my partner on our 9 month rollercoaster. What started out as a simple purchase then turned out to be a 9 month wait due to other parties involved in the chain, Lisa stood by our side throughout this journey and helped us as much as she possibly could, and In the end we managed to succeed with the purchase!
Words can’t describe how happy we are, thank you lisa and everyone at Taylor’s Yate.
Phil & Abbie.
Phil · 3 October 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa and her team have worked tirelessly since we instructed them to sell our house earlier this year.
We had strong interest in our property and received several offers over asking.
Jacob & Ollie, with Lisa pushing all the time, really shone as a team when time came to exchange. They all worked relentlessly to our onward purchase deadline and without them we wouldn’t have made it in time.
The whole team has been professional all the way through, but with a friendly and affable approach.
I certainly recommend Taylor’s Yate and can honestly say they’ve earned their fee selling our property.
Thanks again to all of you.
James · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the start to finish Taylors have been so professional in the sale of our Yate property.
We have had experience with Taylors some 20 years ago and we had high expectations! Lisa and Maisey went above and beyond what we expected and would highly recommend them selling your home on your behalf.
Lisa & Maisey you make an amazing team thank you both so much.
Lee and Rose
Lee · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had such a great experience with Hollie Chandler. She was professional, approachable, and kept me informed every step of the way. Nothing was too much trouble and she made the whole process feel easy and stress free. I’d highly recommend her to anyone!
Mollie · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your positive review! We are thrilled to hear that Hollie provided you with a professional and stress-free experience. We take pride in keeping our customers informed and making the process easy. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFollowing my Father's passing, we required a valuation for probate, Macey Marshall came to see my Mother and I and what a delight she was, very knowledgeable, courteous and helpful. Should we need to employ an estate agent in the future I would definitely recommend Taylors and in particular Macey. Thank you so much.
Steve · 17 April 2024
Agent replied · 25 November 2023
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my home with Taylor’s in Yate in 2020. They offered the most competitive selling fees and were the most excited agent about selling my home. They were friendly from the outset and gave me the confidence to market my property with them. All of their marketing material and photographs they took of my home were high quality and professional. Taylor’s found me the most perfect buyers and negotiated near to our full asking price - we were so happy. The shining star of the team was Lisa Stiff who couldn’t do enough for us - she managed everything with care, compassion and professionalism including the sale, liaising with us and our buyers, and chasing our solicitor and developer who were building our new home. I highly recommend Taylor’s in Yate.PositiveProfessionalism
John · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleHollie and Ellie have been nothing short of amazing, I wouldn't of been able to do this house move without them, they are constantly helping me with all my queries and without them this sale wouldn't have gone through! So I thank you xx
Abby · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to have helped make your house move a success. It was our pleasure to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI Been dealing with Holly and Chaya at Taylor’s and they’ve been really helpful in the process of looking for a property. Would definitely recommend using Taylor’s and will definitely be using them again in the future
Sian · 6 April 2026
Agent replied · 13 April 2026
"Thank you for your glowing review! We are thrilled that Holly and Chaya were able to assist you and make your property search a positive experience. We would be delighted to help you again in the future and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have had 2 viewings with Macey so far and she has been amazing. She has a real understanding of what we are looking for and is super helpful at making suggestions of how best we could utilise the space to suit our needs. We don’t have a huge budget but Macey is still understanding that this is a big purchase for us. Thanks for all your help Macey
Raven · 3 October 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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