Taylors Countrywide Bristol reviews

★★★★★ 5/5

Google

FANTASTIC!!! We had a really difficult time with selling our old property and we had started the process in June 2019. We were finally able to sell our property and find one that met our needs in November 2019. Taylors in Yate were with us the whole way!! Mainly Lisa, Kate and Jacob, they never made us feel like were being difficult, they always stayed positive and when we needed them at least one, if not all, were there straight away to help us. Lisa was our saving Angle though, she kept on top of everything and even helped us with the purchase of our new property that wasn't even with them! as the estate agent that was with were rubbish!! Lisa kept us updated with everything, she chased and chased when things weren't going right and all the way we felt like these guys were in our corner, we were made to feel like we were the only customers, and when you think our sale lasted a year that is pretty fantastic. Kate can make even the grey-est of days seem like a sunny one, her personality really helped us stay encouraged and again Lisa just kept at it. During the recent virus they kept us updated with where they were, letting us know we could still contact them if we had any issues and we also had a check in call from Chris (again more than can what can be said about another company) They really were lovely, helpful and professional and I'd recommend them to anyone and everyone. A really nice hard working team! Thank you again guys, can't sing your praises enough.PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 27 August 2020

★★★★★ 5/5

Google

Thoroughly courteous and helpful guidance throughout the whole sales process. Lisa , Kate and staff were extremely knowledgeable, and couldn't have done more to provide a professional service during a personally difficult time. All credit to the whole team, in making things run smoothly and surprisingly quickly, to achieve the desired result for everyone. We were kept updated with frequent emails and telephone contact , so we always knew what was happening. We would definitely recommend Taylors at Yate. Thank you Lisa.

Susan · 15 July 2020

★★★★★ 5/5

Google

I had the absolute pleasure of working with Hollie to find my first home, and I can't recommend her enough. From the very first viewing, she was friendly, professional, and genuinely enthusiastic about helping me find the right place. She made the whole experience feel easy and stress-free, always quick to respond to any questions and full of helpful advice throughout the process.

Rhianna · 4 July 2025

★★★★★ 5/5

Google

It was mine and my partners first time buying a house, Lisa was exceptional and helped us every step of the way! Lisa was either at the end of the phone or email and was always extremely helpful explaining everything we needed to know or what we had to do in order for us to buy our home. It wasn't as straightforward as it should have been however Lisa would reassure us and keep us in the loop about any update. Would highly recommend Taylor's Yate. Lovely, friendly and professional team. Thank you also to Stephanie who was brilliant and on the ball when Lisa was on leave.

Shannon · 26 October 2019

★★★★★ 5/5

Google

My experience dealing with the staff at Taylors exceeded 18 months, on & off. I also had dealings with other agents in Yate who I found to be disinterested & lacked enthusiasm. Ben Clarke, Ashleigh Thwaites, Elise Walliker and especially Lisa Stiff gave us a more personal touch & were immense throughout the sale. Having emigrated mid sale the communication & constant updates by email were regular which gave us 'a good mind set' knowing all was in good hands because Not only were we getting good viewing rates when the market picked up after Nov 2018 but the team also made regular visits to inspect the security of our property. In March 2019 Lisa & Ben secured a couple of offers but one matched our asking price & were obviously delighted, especially after a sale to a property developer fell through after 6 months of contract talks. I can not recommend Taylors highly enough, not only for professionalism but also providing valuable advice and attention to detail . Thank you all Martin & Chuangchan Normanton ( Hua Hin, Thailand)

Martin · 31 July 2019

★★★★★ 5/5

Google

I have been dealing with Hollie at Taylor’s throughout out the entirety of my property purchase and I have to say I’m over the moon with how helpful and responsive she has been.

Harry · 13 March 2026

★★★★★ 5/5

Google

I write this on behalf of my elderly Dad. The Manager and her team handled the sale of his property over a period of 7 months with the utmost professionalism, kindness and empathy. Their customer service was above and beyond expectation - we wish we could add a few more stars. Thank you SO much for making such a stressful time a little easier.PositiveResponsiveness, Professionalism

Elaine · 20 June 2022

★★★★★ 5/5

Google

Would like to Thank Lee for helping me recently find a house for myself and my son. After a considerable stressful time as a solo parent . You have been outstanding .Thoughtful, attentive, understanding and kind . Lee has a very welcoming approach and is a fantastic role model for the company.Thankyou Lee and Taylors .

Lucy · 1 May 2023

★★★★★ 5/5

Google

I have booked a property viewing and was so glad that Hollie Chandler met me and showed the property! She was very informative and highly professional! 5 stars !

Dom · 23 March 2026

★★★★★ 5/5

Google

I had a viewing the other week with Hollie. She was fantastic, friendly, knowledgeable, and really helpful throughout. She made the whole experience smooth and enjoyable.

Hannah · 6 April 2026

★★★★★ 5/5

Google

Excellent caring from all staff for my elderly mother whilst in process of selling her house. Respectful of her wishes. Very kind. Professional at all times. Thank you to Lisa and Macey for all their time talking to mum. Second time of using this branch. Lisa helped my house sell 3 years ago and now my mums house sell.

Christine · 3 September 2022

★★★★★ 5/5

Google

I had a viewing with Hollie who was really helpful and answered all my questions leaving me feeling really confident in my house buying journey

Jason · 6 April 2026

★★★★★ 5/5

Google

Had a viewing yesterday with Hollie, she was patient, answered all questions with great knowledge, really happy with the process so far! Really appreciate all the help!

Freya · 13 March 2026

★★★★★ 5/5

Google

I recently purchased a property through Taylors of Yate. Throughout the experience Lisa, Ollie and Jacob were professional, polite, friendly and extremely helpful. I also had cause to seek advice from their financial advisor who was also extremely helpful. I would thoroughly recommend Taylors to anyone considering them for their property sale or purchase.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 20 June 2022

★★★★★ 4/5

Google

Had a viewing with Hollie, who has been extremely helpful in the process of purchasing our property. Would recommend.

Rosie · 30 March 2026

★★★★★ 5/5

Google

We used Taylors when purchasing our new home and we cannot thank Lisa and Jacob enough for all their hard work in getting the purchase through for us. The little touch of the welcome gift when we collected the keys was also much appreciated. Thank you so much again for getting us in our new family home!

Shannon · 9 December 2021

★★★★★ 5/5

Google

Viewed a house recently with Chaya, she was really friendly, well informed on the property and very helpful.

Nicola · 30 March 2026

★★★★★ 5/5

Google

Great experience with Taylors, especially Macey for showing us round properties & Nick Lamb who acted as mortgage broker for us and got us a great deal. Thank you!

E · 17 April 2024

★★★★★ 5/5

Google

My wife and I have recently purchased a house that Imogen showed us around a couple of times. We were very impressed by her friendly professional approach. Nothing was too much trouble and she kept us informed along the way. Would be very happy to deal with her again.

David · 4 June 2025

★★★★★ 5/5

Google

Mine and my partners first time buying a house and honestly couldn't think of a better team to help us along the way !! Both Bens, Lisa and Kaela were all really patient with us and all our questions and explained everything we needed and had to do in order for us to buy our new home Thanks again guys !!! Henry & Jodie

Henry · 16 December 2019

★★★★★ 5/5

Google

We viewed a property with Hollie a few weeks ago, she was very polite and was very helpful in answering all our questions, we had our offer accepted on the house and Hollie and Macey have been great in keeping me up to date with everything!

Chloe · 4 July 2025

★★★★★ 5/5

Google

Mine and my partners first time buying a house and honestly couldn't think of a better team to help us along the way !! Both Bens, Lisa and Kaela were all really patient with us and all our questions and explained everything we needed and had to do in order for us to buy our new home Thanks again guys !!! Henry & Jodie

Henryhemmings37 · 31 July 2019

★★★★★ 5/5

Google

I went for a house viewing with Hollie showing me around she was very friendly and helpful.

Auguste · 23 March 2026

★★★★★ 5/5

Google

We used Taylors when purchasing our new home and we cannot thank Lisa and Jacob enough for all their hard work in getting the purchase through for us. The little touch of the welcome gift when we collected the keys was also much appreciated. Thank you so much again for getting us in our new family home!

Shannon · 7 June 2021