Taylors Countrywide Northampton reviews

★★★★★ 5/5

Google

When I wanted to sell a home I had rented in Northampton a Henry Slade from Taylor’s was there…with some good advice….and with support from their auction arm (IAM SOLD) it was sold within just 12 weeks. The whole process was hassle free….i never had to visit the property again…..they were great. If you need to sell a property on the quick, and as seen, I recommend you approach Henry Slade and his team at Taylor’s in Northampton.

Ian · 3 August 2025

★★★★★ 5/5

Google

Always have the best experience with Taylors Northampton. My latest experience of the management of my bathroom repair works by Helen Brock was nothing short of exemplary. Helen kept me informed every step of the way and I honestly could not have managed the whole project better if I did it myself. I am really lucky to have Helen looking after these matters because she is one of the most reliable and professional people I have had dealings with.

Femi · 4 July 2025

★★★★★ 5/5

Google

I highly recommend James who secured me a mortgage when he had limited options to work with due to my situation. He worked so hard going through all of the options available to me and kept me informed every step of the way. He’s made my whole experience a joy and he makes a perfect cup of tea too!

Justine · 13 December 2025

★★★★★ 5/5

Google

Thank you Shaun , it been a long journey thank you very much to helping me out to buying my flat , every single phone called is returned every single email replied , you made a difficult proses so easy , thank you to you and to your team .!

Emre · 13 January 2026

★★★★★ 2/5

Google

My experience was not so great from start as it was really difficult to communicate with them via phone call. However, recently, I’ve had better experience with Helen and Linda. They have responded promptly to questions and issues I have as a current tenant and have been very helpful as well. ***********************UPDATE************************ When moving out, they made unreasonable claims just to not return my deposits. The house was neither cleaned nor in the best condition when we moved in but they wanted to charge us money to fix issues that were pre-existing before moving. They quoted £1246.20. After involving the Zero Deposit adjucticator, I only ended up paying £80 (£30 for broken letterbox and £50 for they claimed was the espense spent for disposing the rubbish which I definitely did but didn't have the evidence to prove so I had to pay). It was an awful experience going back and forth with this. Glad we had all evidence (especially the inventory) to counter their ridiculous claims!

Ayilara · 13 March 2026

★★★★★ 5/5

Google

I don’t usually write reviews, but this one’s well deserved. Outstanding service from start to finish, Tatenda goes above and beyond for his clients. Professional, reliable and genuinely invested in getting the best result. Couldn’t recommend him more, thanks so much Tatenda 🙏 …

Holly · 13 November 2025

★★★★★ 5/5

Google

**Outstanding Property Manager: Helen Brock** Helen Brock has consistently proven herself to be an exceptional property manager, going above and beyond to ensure both my tenants and I are always satisfied. Her commitment to excellence is evident in every interaction, and her dedication to fairness and mediation is truly unparalleled. On numerous occasions, Helen has stepped in to resolve issues with a level of care and professionalism that is rare to find. She doesn't just manage properties; she fosters positive relationships and creates a harmonious living environment. Her ability to mediate fairly, balancing the needs of both the property owner and the tenants, speaks volumes about her integrity and expertise. What sets Helen apart is her proactive approach. She anticipates potential problems before they arise and takes swift action to address them, ensuring that everyone involved is happy and well taken care of. Whether it's handling maintenance requests with urgency or addressing concerns with empathy, Helen consistently goes the extra mile. In a field where it’s easy to be reactive, Helen’s forward-thinking and compassionate management style is a breath of fresh air. I couldn’t be more grateful to have her managing my property, and I wholeheartedly recommend her to anyone looking for a property manager who truly cares about the people she works with. Helen Brock is a true professional and a pleasure to work with!

Andy · 20 August 2024

★★★★★ 5/5

Google

From the start to the finish of finding my new house, Tatenda has been fantastic. Very informative, transparent and continuously kept me up to date throughout all stages. The commitment Tatenda had for helping me find the perfect property …

Ellis · 13 November 2025

★★★★★ 1/5

Google

Zero Stars. Find a different letting agent !! This letting agency has been so unprofessional. We moved out of the property six months ago and for the entire six months I have been calling and leaving voicemails repeatedly and have been completely ignored. Not a single response. No explanation. No accountability. The day after we returned the keys several packages were delivered to the property. Despite endless attempts to contact them they have refused to grant us access or assist in retrieving our belongings. Holding people’s property and refusing communication is beyond unprofessional and unacceptable conduct. Today I finally managed to speak to a sales agent with the initials Emily M and the experience was appalling. She was rude dismissive and unhelpful. She openly admitted she has only been working there for three weeks yet has already adopted the company’s culture of bad customer service. Instead of helping she brushed off the issue and showed zero interest in resolving anything. This company has no respect for tenants past or present. Six months of silence is not a mistake it is a pattern. If you value basic communication professionalism or being treated like a human being avoid this letting agency at all costs. Once they have the money they want from you they simply stop caring.

Luba · 13 January 2026

★★★★★ 5/5

Google

Big thanks to John and the rest of the team! Move in process was quick and easy, we were kept updated every step of the way.

James · 13 January 2026

★★★★★ 5/5

Google

The team at Taylors made my purchase very smooth and flawless. A special thanks to Tatenda Chibondo, who was a great help throughout the time.

Jaymin · 13 December 2025

★★★★★ 5/5

Google

I recently moved into a new property via Taylors making it my second property from them and I must say, they have been very professional and supportive during my stay with them. This a big thank you to Claudin and all the professionals at the Northampton office.

MAXWELL · 5 April 2025

★★★★★ 5/5

Google

Taylors Sales in northampton have been brilliant. Lots of viewings on our property and we'll organised the team. Big shout out to Tim who has been in contact with us most of the time and kept his eye on the ball. Great estate agent. Thank you to the team for doing a great job 👏 👍 …

Sandra · 18 November 2024

★★★★★ 5/5

Google

I had an excellent experience working with Jaob. He was incredibly polite, patient, and helpful throughout the entire process of finding a flat. As a letting agent, he guided me through every step with professionalism and made everything smooth and stress-free. I truly appreciate his support and would highly recommend him to anyone looking for a reliable and friendly letting agent. Thank you, Jaob!

Shakeer · 13 December 2025

★★★★★ 5/5

Google

Really easy process, thanks to Claudin, Joab and John for their help securing the rental property

Jack · 13 December 2025

★★★★★ 5/5

Google

Exceptional service from the team who have been managing our property for a few years. We had some maintenance issues that needed resolving and Helen helped get these resolved for us to get the property back into a lettable condition. We would also like to thank Abi for getting it back onto the market and let out as quick as possible as well co-ordinating on certain tasks with her team to get issues resolved promptly.

Tirup · 1 May 2023

★★★★★ 5/5

Google

Having a few visits from other estate agents, we have decided to put our house on the market with Kishan at Taylors, he has truly impressed us how very sincere and patient was with all of our queries regarding the sale, this was one of the main reason we have went with Taylors over other agents. Kishan has been highly professional & efficient throughout the whole process, he was always keen to assist, answered all our concerns and updated us regularly. Within 2 wks he has sold our house, even though completion was 9 months away he has managed to find a right buyer for us! He has made every effort with all conveyacer parties and went an extra mile by helping us to keep track with our new buy, his helpful attitude has definitely made a difference during the sale.

Monika · 3 October 2022

★★★★★ 5/5

Google

Just wanted to say a big thank you to Kishan and the team for getting my purchase over the finishing line. I recommend these guys to every person and their dog who need an estate agent in the Northampton area! My purchase was complex and had a few twist and turns on the road to completion, but Kishan and the team were efficient, proactive and courteous at all times. They got the purchase completed and solved all issues promptly, with very little input from myself (exactly what I hoped for!). Communication was perfect with regular updates and regularly pushing the conveyancers to keep the purchase progressing. I couldn't have asked for more from these guys! Seamless from start to finish.

Leon · 3 October 2022

★★★★★ 5/5

Google

Wonderful young man called Brooklyn was very helpful with assisting me with my shopping .

Joe · 13 November 2025

★★★★★ 1/5

Google

We dealt with Luke Freestone who organised a house viewing for us. Upon arrival the agent had left the property due to the owner bolting the front door so no one could view the property. After calling the letting agency to complain I was advised that they hadn’t even booked us in even though Luke had confirmed our appointment via email. We were told our complaint would be escalated. The following week Luke send my partner an email with customer data in it. It was a mistake but we had the customers name and email address which is a breach of GDPR. We stressed the lack of professionalism and asked how our complaint was progressing. We heard nothing for weeks. I feel this lack of courtesy deserves a realistic review. You wasted our fuel and time and you don’t seem to care.

Chris · 30 July 2021

★★★★★ 5/5

Google

Aside from needing to go in person to the office, my best experience renting. Joab and his team handled the process professionally and I had a smooth experience from viewing with John to finally moving in. They patiently answered my many questions professionally. Great guys.

Rukayat · 27 July 2024

★★★★★ 5/5

Google

very satisfied with the service I was provided by Taylor’s Northampton, I enquired about a property local to me and within a matter of days I was welcomed by a very lovely estate agent called Gina in regards to a viewing, she is a credit to the company as it has not even been a full week and I am already due to pick up my keys on the 24th of July with the work she has done on my behalf. I wish her and Taylor’s estate agents the best of luck and would highly recommend Gina to anyone!PositiveProfessionalism

Tom · 25 August 2020

★★★★★ 5/5

Google

Hello, I was struggling to find somewhere to live in Northampton and I almost gave up. I went into Ashby Lowry and I was signposted to their sister estate agents Taylors. I was welcomed in a professional manner by a lady named Amy who sat me down and actually took the time out to understand my circumstances. I was amazed that Amy was the first person in all the estate agents in Northampton to actually listen to me. Wether she could help or not wasn’t in my mind, but what was in my mind was that someone was actually listening. That very day we arranged 2 viewings for the next day. My support worker and I arrived at the first viewing where we were welcomed by a lovely lady named Lily Remington. She was highly professional in all aspects and was very punctual. I knew from this viewing that the property was for me however we went on to view the second property. I was not rushed or pressurised into making a decision and I was given the time to think about my decision before later calling Taylors to confirm which property I wanted to go for. Lily was absolutely amazing alongside her colleagues throughout the whole process. Nothing was too much to ask for and we were made to feel very comfortable. We went through some hurdles to get the property due to some personal aspects of my referencing. However after a few days everything was confirmed. I was jumping and screaming with joy. I had finally found my perfect home which was a long time coming! The landlords themselves alongside Taylors were very efficient in replying to emails and phone calls. From the beginning to the end Taylors were absolutely fantastic! They tailored to my needs and listened! Therefore I would like to thanks Taylors for being so understanding and listening! You are a credit to yourselves and thrive in professionalism! To anyone looking for a property, look no further! Taylors is the place to go! A month on, I am now very settled into my new home and have never been happier! All thanks to Taylors! Just because I have now settled I still know that Taylors are at the end of the line and I can always count on them! Thank you so much Lily Remington, Amy and all the agents at Taylors Northampton Branch for making my dream home come true! Best wishes, Mande Dhothar and Ibrahim Kadiya.

Mande · 31 July 2019

★★★★★ 5/5

Google

Was not to sure about trying out Taylors but i had such a great experience working with Tatenda. He made what would have been a stressful process feel very easy and enjoyable. He was very knowledgeable and his communications were always clear and quick. I am so grateful for their guidance would definitely recommend

K · 26 August 2025