Taylors Countrywide reviews

★★★★★ 1/5

Google

Very unreliable agency. They have the full management of my property and they rent my house to even more unreliabe people. I do not trust this agency anymore and looking forward for the contract to end. Just an update..... the pigs staying in my house have left The cost of the damage is very high. The house requires blitz clean, redecorating, locks of the garden door and main door to be changed, the TV worth more than £1000 pounds broken 2 kitchen cabinet door from Wren damaged, skirting board and kitchen tiles broken. The list could go further. I will update the review when I am going to check the loft. Agencies are only interested in money. They do not do any regular checks on the properties and put any rubble in your house. What is really annoying is that the estate agent told me they were good people and had done all the necessary credit check, RUBBISH Those gypsies choosen by Taylor were nothing what they told plus there is an outstanding payment of the rental of £10.000

Filomena · 3 May 2024

★★★★★ 1/5

Google

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!! I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing! Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 30 March 2023

★★★★★ 5/5

Google

Chanchal is a great mortgage adviso. She is very friendly and easy to work with she puts in 100% into getting you the mortgage that's best for you. Everything is clearly explained so there are no hidden surprises. I would highly recommend her to anybody she was truly a pleasure to work with in a very stressful time.

Peter · 29 March 2024

★★★★★ 5/5

Google

I found everyone at Taylors to be extremely friendly, helpful and professional. Throughout the process I had contact with Jack, Raymond and Lauren, all of whom provided a top quality service and knew everything about my case. Lauren was my main point of contact and I can honestly say she was wonderful. Without her I would have been much more of a stressed mess! I must also add, just after the first lockdown, I was frustrated with a few things (not Taylors' fault, by the way!) however the response I received from head office was immediate, polite and efficient, making them one of the best companies to deal with. Thank you, Taylors, we got there in the end!PositiveResponsiveness, Quality, Professionalism

R · 22 June 2021

★★★★★ 5/5

Google

We worked with Taylors when buying our house and would highly recommend. Our main contacts were Aaron and Lauren who were extremely helpful throughout. Particular thanks to Aaron who provided invaluable help throughout the process and was always on hand to assist and answer any queries we had in a timely, friendly and professional manner. Thank you to the Taylors team for all your help.

Jules · 13 April 2023

★★★★★ 5/5

Google

Lauren was very helpful when it came to purchasing my first property through Taylor’s and was the best agent I could have asked for. She acted with integrity, was very honest and professional and kept me frequently updated throughout the process. The rental process has also gone very smoothly and both Jonathan and Steven are very helpful and timely with their responses. They are also both very receptive to my needs and expectations.PositiveResponsiveness, Quality, Professionalism, Value

Marc · 22 June 2021

★★★★★ 1/5

Google

My experience with Taylors agency in Watford is being a nightmare! We did the check out on July 2019 and three month later, we do not have any response regarding the deposit refund. We have initiated the alternative dispute resolution (ADR). We consider unacceptable how Taylors is managing all the process with a lack of communication and when it happens, is completely contradictory. We strongly trusted and collaborated with the agency during the three years that we lived in the property and we never suspected that Taylor went to respond unprofessionally.

Alejandra · 19 October 2019

★★★★★ 5/5

Google

I wasted 3 months with a previous estate agent who was absolutely useless. I signed up with Taylor's in Watford and within 1 week my property was sold. A brilliant young man named Jack assisted me up to the point of sale and completely throughout the sale process, which didn't go on for too long. He answered any questions and concerns always in a charming and friendly manner.. and was always accommodating, going above and beyond to make the whole experience of selling my home 100% stressfree! I couldn't recommend Jack and the whole team at Taylor's highly enough, who were also very helpful when Jack was assisting other clients. From start to finish he kept me informed with regular updates, visited the property weekly to check everything was safe and secure and made what is supposed to be one of the most stressful experiences ever, go smoothly with no hidden or unwanted surprises. Taylor's fees were very competitive and I would highly recommend Taylor's to market anyone's property without hesitation. Thank you Jack, Ben and the whole team at Taylor's Estate Agents in Watford for all your hard work and for delivering everything that you promised, after I had such an awful experience with another estate agent prior to marketing with this company. I rate it 5*****

Miss · 31 July 2019

★★★★★ 5/5

Google

What a journey! We used Taylors during 2019 after falling in love with a house that they had on their books. From day one, each member of the team that we met treated us with a warm welcome, respect and support. We were so impressed, that we asked them to sell our house, and also used their in-house mortgage broker. By doing this, we saved money, and, were not required to mediate between various people / roles that come with house purchases and sales. They worked as a team, keeping a positive attitude throughout. We were well looked after by Ray, Jack, John, Ben, and Charlie. We had to reduce the price of our property during the sale process due to a minor slump in the local market and Taylors were not pushy at all, but suggested the best way to move forward quickly. To add to our journey, we also gave birth to our 3rd child during the house purchase process and received a lovely bouquet of Flowers and a bottle of Alcohol, a lovely gesture from the Taylors team. There was a great competitive vibe within the team to get our house sold and it was clear they were genuinely rooting for us to have a smooth and successful purchase. Viewings were professional, and well organised, and communication was regular and always positive. Any problems we encountered were always met with a solution or a plan of action. We would be happy to recommend Taylors, and even use again ourselves if the need arose. Thanks guys!

Steve · 31 July 2019

★★★★★ 5/5

Google

What an amazing experience we received from Taylors, we were on the market with a local agent in Watford for 3 months and had no interest. We then went on the market with Taylors and instantly I noticed the difference in service, the two chaps, Lewis and Taylor were absolutely brilliant! We sold within the first week for an outstanding price, can not thank Taylors enough, I will surely be recommending Taylors to everyone!!!!

Ian · 10 December 2017

★★★★★ 5/5

Google

Kim Suddens has been really helpful with all my property needs, has kept me fully updated and been super friendly and professional - thank you for all your help :-)

Lisa · 29 March 2024

★★★★★ 5/5

Google

I worked with Muhammed Njie, and in todays market, attitude is the key. This young man was extremely courteous, helpful, and wanted to go the extra mile to help. Whilst some other agents just did viewings to keep their word, Muhammed went …

Srknows · 13 April 2023

★★★★★ 5/5

Google

We have used Taylors twice now for both buying and selling and have been very impressed both times. We primarily dealt with Jack but all staff were extremely responsive, attentive and friendly but always in a professional manner. Would definitely recommend using their services. Thank you TaylorsPositiveResponsiveness, Quality, Professionalism, Value

Pearl · 22 June 2022

★★★★★ 5/5

Google

Thank you to Aaron, Lauren and Ray for their commitment in selling my house in Watford. They are a committed and professional team that managed my expectations from valuation through to completion within 4 months. They were always available …

Jonathan · 13 April 2023

★★★★★ 5/5

Google

Thank you Kim Suddens for your work on our house, we really appreciate it! Very happy and pleased to have you as a property manager.

Cisil · 29 March 2024

★★★★★ 5/5

Google

Tony was great, very quick and efficient with emails/communication. Only moved house once but Taylor's made us feel rest assured

Jordan · 29 March 2024

★★★★★ 5/5

Google

I have used Taylors for selling and renting my property. Both teams are so friendly and helpful, in particular Jonathan, Lauren, Jack and Grace. They're always there to answer any question pretty much straight away and I've never had to …

Sima · 13 April 2022

★★★★★ 5/5

Google

I can't thank highly enough for Ray Carol for his professionalism, effective communication and more importantly, the kind gesture shown in difficult times. Without Ray's help, my purchase wouldn't have happened. Thanks for all of your support and best wishes for the Ray and team at Taylors Watford

Mohammed · 3 December 2020

★★★★★ 5/5

Google

Lauren White assisted in my flat purchase, she responded to emails in a timely manner and I really appreciated how honest she was, as a first time buyer she helped me understand the process and expectations. And was a huge help when dealing with solicitors who weren't so responsive, the communication levels definitely gave me peace of mind knowing I could contact someone reliable.PositiveResponsiveness

Pre · 22 June 2022

★★★★★ 5/5

Google

Scott Rose of Countrywide is the best mortgage consultant anyone could hope to work with. He is extremely pleasant and knowledgeable, he will put extraordinary amounts of time and effort into getting you the best possible deal and explaining the whole process to you throughout. He is someone we have now dealt with twice, following him to his new location in Watford, and we have come to hang on his every word in both transactions. Without him a very fraught purchase would have been an absolute nightmare, instead his skill helped us save money and his good humour also put us at ease at many tricky moments. We cannot praise him highly enough. Thank you Scott.

R · 28 August 2016

★★★★★ 5/5

Google

I phoned Taylors to request a viewing on a property and spoke to Songul Acar. 3 Hours later I was at the property doing the viewing, so none of this waiting a couple of days to see a place. :) Songul was very open and honest with every question I had and very helpful. Decided to take the property immediately and we went straight to the office to do the initial paperwork. Due to certain circumstances of mine it wasn't going to be a straight forward letting. However, Songul liaised with the landlord on half a dozen occasions over the rest of the day and, by first thing the next day, everything was agreed and the paperwork just needed signing. First pleasurable experience I've ever had with an Estate Agent and will make sure Taylors are my first port of call for property matters in the future. NB: To Taylors - give Songul a promotion & pay rise, she deserves it ;)

Martin · 1 August 2015

★★★★★ 5/5

Google

I have had the pleasure of dealing with Taylors since 2010 when my contact was Rachel Harris. Rachel looked after my property and found tenants on two separate occasions whilst I was living overseas. It gave me complete peace of mind that Taylors would re-market my property and produce good quality viewings, rather than just getting people through the door. I have had to let out the same property in 2012 and again Taylors were the agent who were most competitive on fees, and produced the most viewings. Chelsea Barber has been my contact, and again the service has been exceptional, and Chelsea has managed to work around a situation with my tenants by securing 6 months in rent in advance, which is a great effort. I would have no hesitation in recommending Taylors, and in particular Rachel and Chelsea who are both friendly, responsive and have a can-do attitude.

Rishi · 1 August 2013

★★★★★ 5/5

Google

Excellent estate agents whom I used to sell my leasehold property. Ray and his team are very proactive, professional and always helpful. I'd highly recommend their services and will use again in the future. David.

David · 30 March 2021

★★★★★ 5/5

Google

Our experience with Taylors has been great, Lauren was always very helpful and got back to us quickly.

Aoife · 13 April 2023