Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Taylor’s Estate Agents and would highly recommend Gianni along with the rest of the team. From start to finish, Gianni was professional, approachable, and incredibly helpful. He kept me well informed throughout the process, was always quick to respond to questions, during a stressful time.
I’d also highly recommend Caroline as a mortgage broker. She was knowledgeable, patient, and took the time to explain everything clearly, ensuring I found the right mortgage for my circumstances. Her guidance and support was invaluable, and she made the financial side of the process far less daunting.
I’m very grateful for the help the team at Taylor’s provided and I wouldn’t hesitate to recommend Taylor’s Estate Agents to anyone looking for a professional and reliable team.
Amber · 13 February 2026
Agent replied · 13 April 2026
Thank you for the kind words! We are thrilled to have provided you with a great experience. Our team strives to make the process as stress-free as possible and we are grateful to have Gianni and Caroline on our team. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI listed my house with Taylors and honestly couldn’t believe how quickly everything moved. It went live and within the first day we already had viewings booked, and it sold straight away. The whole process was completely straightforward, professional, and really easy from start to finish.
Special thanks to Gianni, Scott, Derren, Filip, Matt and Reece for being so helpful throughout. A brilliant team and a really smooth experience. Highly recommend.
Road2 · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your amazing review! We are thrilled to hear that your experience with us was smooth and successful. Our team works hard to provide top-notch service, and we are delighted to have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t recommend Emily at Taylor’s enough! She was so friendly, approachable, and helpful throughout the whole process. Nothing was ever too much trouble, and she made everything feel simple and straightforward. You can really tell she takes pride in her work and wants the best for her clients. Such a positive experience, thank you, Emily!
Ariel · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, ! We are so happy to hear that you had a positive experience with Emily. We strive to provide excellent customer service and make the process simple for our clients. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service and experience buying our first home via Taylors, we were very happy with the smooth and professional manner in which the team managed each step of the process. Special thanks to Reece for his friendly and very hardworking support from the viewing stage until the end, going above and beyond to help us.
Serdar · 13 March 2026
Agent replied · 13 April 2026
Thank you for the wonderful review! We are thrilled to hear about your positive experience buying your first home through Taylors. Our team is dedicated to providing smooth and professional service every step of the way. We will make sure to pass along your special thanks to Reece for his hard work and exceptional support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis is the best lettings agent to go to! Highly recommend, huge thanks to Pav, Ruby and Emily, all three were wonderful and made everything smooth and stress-free all you need is the Taylor’s girls on board with you!
Rebecca · 23 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are so happy to have provided you with a smooth and stress-free experience. Pav, Ruby, and Emily are amazing at what they do, and we are glad they could make your journey with us a positive one. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI'm so glad I chose this agents to help me to find a house. It is my best experience with a Taylors Sales and Letting Agents Bedford. Reece is a good man.
He is so helpful, knowledgeable, friendly and very trustworthy. He is kind and very reliable. His dedication and professionalism are excellent.
Parveen · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for choosing our agency to help you find your dream home! We're thrilled to hear about your positive experience and that Reece was able to provide top-notch service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleI have started renting a property through Taylor’s Bedford 14 days ago. When I received the keys the property was unbelievably dirty, damp and slight bits of mould. After confirming with the agent before I put the deposit down that it would be deep cleaned this was not done by the time I moved in. I raised concerns with the agent about this to be told it was deep cleaned before my tenancy started (if it was, it wasn’t done to a professional standard so I have since deep cleaned it myself) . Once moved in I have found numerous issues within the property, I have had the landlord round himself and he confirmed that there is issues and that he has given Taylor’s permission to get everything that needs doing done. Main issues is the damp - Taylor’s have been made aware of this since the day I moved in and I’m yet to receive any update on when a damp Surveyor will be round. I have sent countless emails and have been told every time they ring that they will get an update and call me back but receive minimal calls with no update. I have emailed but no response. Since having the keys I have only been able to stay in the house twice in the last 14 days due to the smell coming from damp and carpets. I have paid up my rent but unable to stay in my house. Highly dissatisfied to say the least. Which is a shame to write this review as I’m a very patient person and the ladies in the branch are very friendly but I just fell I’m not getting a professional response in what I believe should be a top priority being a first time tenant of Taylor’s, bearing in mind when I was phoning about the property they were calling me every hour or so to put a holding deposit down without seeing the property but now I’m in I am getting minimal response. And having paid my rent and not being able to stay in the house is a massive inconvenience as i have half my stuff in there and at the moment staying on a friends sofa. Also speaking to the neighbours they told me the previous tenants had complained numerous times about the damp and mould yet I wasn’t told anything about this when they were calling me to put money down.
Connor · 16 November 2024
Agent replied · 23 November 2024
Hello Connor,
I'm truly sorry to hear about your experience and the issues you've encountered. Please contact us at review@countrywide.co.uk so we can address your concerns promptly.
Best regards, Lucy, Customer Relations Team
★★★★★ 1/5
GoogleThey have some unorganised staff who have no clue what they're doing. They called me whilst I was at work even though on numerous occasions I told them to email me which they didn't. They kept hounding me call after call and disturb me during my working hours. When I do return the call they can't remember whey they called me in the first place. They always sound as if they're in a rush when speaking on the phone.
Mohammed · 13 March 2026
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHave had a lot of problems with other letting agents.
Taylor’s were totally the opposite so professional . Ruby was so helpful with filling in forms very friendly and very professional.
Robert · 13 March 2026
Agent replied · 13 April 2026
"Thank you for your kind words! We're thrilled to hear that our team's professionalism and helpfulness made a positive impact on your experience with our letting agency. We strive to provide top-notch service and are always here to help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Georgia from Taylors to rent a house in Bedford. From our initial consultation, Georgia was professional, knowledgeable, and incredibly responsive.
She took the time to understand my needs and preferences, showing me a variety of properties that fit my criteria. Her expertise in the local market was evident, and she provided valuable insights that helped me make informed decisions.
One aspect that stood out was her excellent communication. Georgia kept me updated at every stage, promptly answering my questions and addressing any concerns. This level of transparency and attentiveness made the entire process smooth and stress-free.
Thanks to her hard work and dedication, I am now the proud tenant of a wonderful home.
I highly recommend Georgia and Taylors to anyone looking to buy, sell, or rent a property. Their exceptional service and commitment to their clients are truly commendable.
Saoudi · 27 July 2024
Agent replied · 25 October 2024
Hi Saoudi Haithem, thank you for sharing your positive experience working with Georgia at Taylors letting branch. We are delighted to hear that she provided exceptional service and helped you find a wonderful home in Bedford. Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGianni was helpful from start to finish, very professional, always available and quickly sorted things out. Tom also more than willing to help out. Very satisfied with the whole experience, can only recommend with full votes
Alessandra · 13 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Gianni and Tom were able to provide such great service to you. We truly value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEmily has been absolutely fantastic through the lettings process.
I’d highly recommend Emily to anyone looking for a reliable and efficient lettings negotiator!
Kayleigh · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, it was a pleasure working with you! I strive to provide the best service possible and I am so glad you had a positive experience with me. I appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleDon’t rent from them if you don’t want stress !!!!!Very terrible agents in Bedford .the windows of my flat was broken and they refused to fix it, they didn’t check the house before I moved in and everything was broken.. What hurt me more was a rat entered my flat from a hole and they did nothing. After I moved out, it was difficult to get my deposit back, they still took some money from me.
JOAN · 13 January 2026
Agent replied · 13 April 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA great experience buying through Taylors. Gianni has been easy to get hold of and quick to respond and deal with any queries or problems that have come up. Would recommend.
HannahM · 13 November 2025
Agent replied · 13 April 2026
We are thrilled to hear that you had a great purchasing experience with us at Taylors! Our team, especially Gianni, strives to provide quick and efficient assistance to our customers. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSo my review is a bit of a long one but trust me it is super worth it
I am rating Taylor’s letting a 5 out of 5 because their work , consideration and care is out of this world .
I was struggling around October to find a place to rent, I remember getting viewings and it literally be cancelled last minute . I then recieved a call from Georgina Cook from Taylor’s lettings telling me about a 1 bedroom property to rent . She knew my plight as I was actively looking for a place to stay and had viewings cancelled due to the property I was interested in then being let
She really tried for me and the whole process went smooth .I then spoke to Praveen Chana who is also amazing , she handled the correspondence perfectly with me and was even able to meet me on the day I had to collect my key .
I originally had to collect the key at 2pm but Praveen was able to help me collect it at 12pm saving me so much time
I was even gifted a welcome home box with sweets and cards from the Taylor family
I am so grateful to have rented via Taylor’s lettings , I feel like I am in great care , they have good properties and even greater communication
Victoria · 20 November 2023
Agent replied · 25 November 2023
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’m extremely pleased with the service I received from Emily. She went above and beyond to support me, ensuring I understood each step and always making herself available for any questions I had. Her professionalism, prompt responses, and friendly approach made what could have been a stressful process feel easy and well-managed. I feel confident and well-looked-after thanks to her excellent work. I highly recommend her and the team at Taylor’s.
Layla · 13 December 2025
Agent replied · 13 April 2026
Thank you for your glowing review! We are so happy to hear that Emily provided exceptional service and made your experience stress-free. It's our goal to always go above and beyond for our clients, and we're glad that we were able to exceed your expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRuby was very friendly and kept in contact to ensure we found a property to rent and with the help of Georgia, we secured one in time. They continued to be very informative and quick with documentation and all the processes required to get us ready to move..
Thank you so much Ruby and Georgia..
Agnes · 6 December 2024
Agent replied · 9 December 2024
Thank you for your 5* review Agnes. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently rented a property through Taylor's estate agent and was blown away by the amazing customer service I received from Olivia.
From our very first interaction, she was friendly, knowledgeable and efficient. Olivia went above and beyond to ensure that my rental experience was smooth and stress-free. She was always available to answer any questions I had and kept me informed throughout the entire process. I truly appreciate her dedication and commitment to making sure I was happy with my new rental.
Overall, I had a fantastic experience with Taylor's estate agent and would highly recommend them.
Asheel · 30 June 2023
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of working with Georgia Cook and Sri Theva from Taylors Sales and Letting Agents Bedford during my property search, and I could not be more impressed with the level of friendliness, assistance and support I received. Georgia and Sri went above and beyond to help me find and secure suitable accommodation after the property I was initially interested fell through. They demonstrated remarkable dedication and professionalism throughout the process. I have dealt with many real estate agents throughout my property search and Georgia and Sri were the friendliest and most helpful. I would gladly recommend this service to anyone in need of a reliable and dedicated real estate agent.
Thank you, for your understanding and professionalism. I look forward to the possibility of working with you again in the future.
A · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Taylor’s Lettings. They managed to get the property let extremely quickly, unlike anything I’ve experienced before
MB · 13 January 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! We are thrilled to hear that our team at Taylor's Lettings was able to find you the perfect tenant in record time. It's always our goal to provide exceptional service. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleRuby Darnell did my property visit and did an excellent job. She was professional, punctual, and very thorough throughout the process. She communicated everything clearly and made the whole experience smooth and stress-free. You can tell she genuinely cares about doing quality work. I’m very satisfied with her service and would highly recommend her..
Simi · 7 April 2026
Agent replied · 13 April 2026
Thank you so much for sharing your experience with Ruby! We're thrilled to hear she provided top-notch service and made the process stress-free for you. We pride ourselves on delivering quality work and we're so glad it showed in your visit. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a viewing with Filip, very friendly and welcoming. He was always happy to answer any questions we had. Thank you Filip.
Kirsty · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words about Filip! We're so glad to hear that he provided a welcoming and helpful experience during your viewing. We'll be sure to pass along your compliments to him. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEmily did my property visit and did an excellent job. She was professional, punctual, and very thorough throughout the process. She communicated everything clearly and made the whole experience smooth and stress-free. You can tell she genuinely cares about doing quality work. I’m very satisfied with her service and would highly recommend her.
Thank you, Emily, for your great support!
Saffron · 13 January 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave such a positive review, we truly appreciate it! We are so happy to hear that Emily provided you with exceptional service and made the whole process stress-free. We will make sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a good experience with them overall, Georgia was very helpful when needed, and sorted everything promptly. During the reference process there was some lack of communication as people were coming and going for annual leaves although it did not affect my overall experience and final outcome. I do recommend them.
Pedro · 27 June 2024
Agent replied · 25 October 2024
Padro, thank you for leaving your excellent 5* review and recommendation. I will ensure your kind words are passed onto our lettings team. Best wishes, Lucy, Customer Relations.
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