Taylors Countrywide reviews

★★★★★ 5/5

Google

As a professional property investor, I work with many estate agents, and Rosie at Taylors Northampton is genuinely one of the very best. From day one, Rosie has been the perfect example of what a great estate agent should be. Her professionalism, communication, market awareness, and proactive approach are second to none. She understands the local market exceptionally well, keeps me informed every step of the way, and always goes the extra mile to help get deals over the line. What really stands out is her ability to build relationships, understand her clients' needs, and spot opportunities that others miss. Nothing is ever too much trouble, and her positive attitude makes her an absolute pleasure to work with. I'd also like to congratulate the management team at Taylors Northampton. It's clear that Rosie is part of a business that invests heavily in the training, development, and professionalism of its team. The high standards, customer service, and consistency are evident, and it reflects extremely well on the branch. A huge thank you to Rosie and the entire Taylors Northampton team. I look forward to working with you on many more successful deals in the future. Highly recommended!

Yannis · 9 August 2026

★★★★★ 5/5

Google

Tatenda has been exceptionally and is a credit to Taylor's. He is friendly, knowledgeable and helpful which is great especially when you're a first time buyer. No question is silly to him and his help is fantastic. He is always quick to respond and able to support you with sales enquiries. Couldn't recommend him enough! ⭐

Kate · 16 August 2026

★★★★★ 5/5

Google

From the start to the finish of finding my new house, Tatenda has been fantastic. Very informative, transparent and continuously kept me up to date throughout all stages. The commitment Tatenda had for helping me find the perfect property is exactly what you want in an estate agent. Patient, friendly and adaptable to my availability. I can not recommend Tatenda at Taylor’s enough for his help! Thank you again!

Ellis · 13 November 2025

★★★★★ 5/5

Google

When I wanted to sell a home I had rented in Northampton a Henry Slade from Taylor’s was there…with some good advice….and with support from their auction arm (IAM SOLD) it was sold within just 12 weeks. The whole process was hassle free….i never had to visit the property again…..they were great. If you need to sell a property on the quick, and as seen, I recommend you approach Henry Slade and his team at Taylor’s in Northampton.

Ian · 13 July 2025

★★★★★ 5/5

Google

Always have the best experience with Taylors Northampton. My latest experience of the management of my bathroom repair works by Helen Brock was nothing short of exemplary. Helen kept me informed every step of the way and I honestly could not have managed the whole project better if I did it myself. I am really lucky to have Helen looking after these matters because she is one of the most reliable and professional people I have had dealings with.

Femi · 13 June 2025

★★★★★ 5/5

Google

I highly recommend James who secured me a mortgage when he had limited options to work with due to my situation. He worked so hard going through all of the options available to me and kept me informed every step of the way. He’s made my whole experience a joy and he makes a perfect cup of tea too!

Justine · 13 December 2025

★★★★★ 1/5

Google

Awful estate agent. We were in contact with them almost 2 years ago to have our property valued. We since decided not to list or let, which I have told them multiple times but I’m still being hounded with calls 18 MONTHS LATER!! I’ve requested on numerous occasions that they stop calling me and have actually blocked them, but that doesn’t stop them from being able to leave answer phone messages which they still do weekly! Terrible sales practise. They are awful pests that will harass you until the end of time. Avoid!

Elissa · 23 June 2026

★★★★★ 5/5

Google

Thank you Shaun , it been a long journey thank you very much to helping me out to buying my flat , every single phone called is returned every single email replied , you made a difficult proses so easy , thank you to you and to your team .!

Emre · 13 January 2026

★★★★★ 2/5

Google

My experience was not so great from start as it was really difficult to communicate with them via phone call. However, recently, I’ve had better experience with Helen and Linda. They have responded promptly to questions and issues I have as a current tenant and have been very helpful as well. ***********************UPDATE************************ When moving out, they made unreasonable claims just to not return my deposits. The house was neither cleaned nor in the best condition when we moved in but they wanted to charge us money to fix issues that were pre-existing before moving. They quoted £1246.20. After involving the Zero Deposit adjucticator, I only ended up paying £80 (£30 for broken letterbox and £50 for they claimed was the espense spent for disposing the rubbish which I definitely did but didn't have the evidence to prove so I had to pay). It was an awful experience going back and forth with this. Glad we had all evidence (especially the inventory) to counter their ridiculous claims!

Ayilara · 13 March 2026

★★★★★ 5/5

Google

I don’t usually write reviews, but this one’s well deserved. Outstanding service from start to finish, Tatenda goes above and beyond for his clients. Professional, reliable and genuinely invested in getting the best result. Couldn’t recommend him more, thanks so much Tatenda 🙏 …

Holly · 13 November 2025

★★★★★ 5/5

Google

**Outstanding Property Manager: Helen Brock** Helen Brock has consistently proven herself to be an exceptional property manager, going above and beyond to ensure both my tenants and I are always satisfied. Her commitment to excellence is evident in every interaction, and her dedication to fairness and mediation is truly unparalleled. On numerous occasions, Helen has stepped in to resolve issues with a level of care and professionalism that is rare to find. She doesn't just manage properties; she fosters positive relationships and creates a harmonious living environment. Her ability to mediate fairly, balancing the needs of both the property owner and the tenants, speaks volumes about her integrity and expertise. What sets Helen apart is her proactive approach. She anticipates potential problems before they arise and takes swift action to address them, ensuring that everyone involved is happy and well taken care of. Whether it's handling maintenance requests with urgency or addressing concerns with empathy, Helen consistently goes the extra mile. In a field where it’s easy to be reactive, Helen’s forward-thinking and compassionate management style is a breath of fresh air. I couldn’t be more grateful to have her managing my property, and I wholeheartedly recommend her to anyone looking for a property manager who truly cares about the people she works with. Helen Brock is a true professional and a pleasure to work with!

Andy · 20 August 2024

★★★★★ 1/5

Google

Zero Stars. Find a different letting agent !! This letting agency has been so unprofessional. We moved out of the property six months ago and for the entire six months I have been calling and leaving voicemails repeatedly and have been completely ignored. Not a single response. No explanation. No accountability. The day after we returned the keys several packages were delivered to the property. Despite endless attempts to contact them they have refused to grant us access or assist in retrieving our belongings. Holding people’s property and refusing communication is beyond unprofessional and unacceptable conduct. Today I finally managed to speak to a sales agent with the initials Emily M and the experience was appalling. She was rude dismissive and unhelpful. She openly admitted she has only been working there for three weeks yet has already adopted the company’s culture of bad customer service. Instead of helping she brushed off the issue and showed zero interest in resolving anything. This company has no respect for tenants past or present. Six months of silence is not a mistake it is a pattern. If you value basic communication professionalism or being treated like a human being avoid this letting agency at all costs. Once they have the money they want from you they simply stop caring.

Luba · 13 January 2026

★★★★★ 5/5

Google

Taylors Sales in northampton have been brilliant. Lots of viewings on our property and we'll organised the team. Big shout out to Tim who has been in contact with us most of the time and kept his eye on the ball. Great estate agent. Thank you to the team for doing a great job 👏 👍 …

Sandra · 13 April 2025

★★★★★ 5/5

Google

Big thanks to John and the rest of the team! Move in process was quick and easy, we were kept updated every step of the way.

James · 13 January 2026

★★★★★ 5/5

Google

Great service from a brilliant team! I needed to value my property as I’m up in the air about moving right now and the first person I spoke to was Simon. He seemed very knowledgable of the current market, helped me book an appointment quickly and was more than happy answering all of my questions. When it came to the appointment I met a helpful young man called Brooklyn, who was very professional and clearly understood my need. He guided me through their sales process, explained how their team works and by the end of it I had nothing left to question! I haven’t quite decided whether to sell yet but when I do I know who I’ll be using. Highly recommend these guys to anyone looking to move.

John · 13 November 2025

★★★★★ 5/5

Google

The team at Taylors made my purchase very smooth and flawless. A special thanks to Tatenda Chibondo, who was a great help throughout the time.

Jaymin · 13 December 2025

★★★★★ 5/5

Google

I recently moved into a new property via Taylors making it my second property from them and I must say, they have been very professional and supportive during my stay with them. This a big thank you to Claudin and all the professionals at the Northampton office.

MAXWELL · 13 April 2025

★★★★★ 5/5

Google

I had an excellent experience working with Jaob. He was incredibly polite, patient, and helpful throughout the entire process of finding a flat. As a letting agent, he guided me through every step with professionalism and made everything smooth and stress-free. I truly appreciate his support and would highly recommend him to anyone looking for a reliable and friendly letting agent. Thank you, Jaob!

Shakeer · 13 December 2025

★★★★★ 5/5

Google

Really easy process, thanks to Claudin, Joab and John for their help securing the rental property

Jack · 13 December 2025

★★★★★ 1/5

Google

Received multiple unsolicited marketing letters from this estate agent despite our property already being listed and now sold. I’ve had no prior contact with them, and no other agents have been this persistent. Feels excessive and a bit pushy to be honest.

Drew · 23 May 2026

★★★★★ 5/5

Google

Exceptional service from the team who have been managing our property for a few years. We had some maintenance issues that needed resolving and Helen helped get these resolved for us to get the property back into a lettable condition. We would also like to thank Abi for getting it back onto the market and let out as quick as possible as well co-ordinating on certain tasks with her team to get issues resolved promptly.

Tirup · 1 May 2023

★★★★★ 5/5

Google

The staff were, friendly, professional, very helpful and without a doubt, during our traumatic sale and purchase, we're our rock. Thankyou Simon Tim, and everyone else Linda and Michaela

Linda · 16 August 2026

★★★★★ 5/5

Google

Having a few visits from other estate agents, we have decided to put our house on the market with Kishan at Taylors, he has truly impressed us how very sincere and patient was with all of our queries regarding the sale, this was one of the main reason we have went with Taylors over other agents. Kishan has been highly professional & efficient throughout the whole process, he was always keen to assist, answered all our concerns and updated us regularly. Within 2 wks he has sold our house, even though completion was 9 months away he has managed to find a right buyer for us! He has made every effort with all conveyacer parties and went an extra mile by helping us to keep track with our new buy, his helpful attitude has definitely made a difference during the sale.

Monika · 3 October 2022

★★★★★ 5/5

Google

Just wanted to say a big thank you to Kishan and the team for getting my purchase over the finishing line. I recommend these guys to every person and their dog who need an estate agent in the Northampton area! My purchase was complex and had a few twist and turns on the road to completion, but Kishan and the team were efficient, proactive and courteous at all times. They got the purchase completed and solved all issues promptly, with very little input from myself (exactly what I hoped for!). Communication was perfect with regular updates and regularly pushing the conveyancers to keep the purchase progressing. I couldn't have asked for more from these guys! Seamless from start to finish.

Leon · 3 October 2022