Trusted Agent profile Β· Peterborough, Cambridgeshire

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Taylors Countrywide Peterborough reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

79 reviews across 1 platform

34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Peterborough, Cambridgeshire, at 34 Cowgate, is rated 4.3 out of 5 across 79 reviews on 1 platform, including 79 Google reviews rated 4.3.

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4.3 / 5

79

Reviews on Google

This office

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Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

From the very beginning of contact with the office to arrange a viewing to meeting the Agent for collection of the keys for our new home was both professional and a joy. No hassle, super easy referencing and I can most definitely recommend Taylors for a great service for all your renting needs as a tenant. Huge thanks to Caitlin Puzey for everything!!! She is an absolute star! She has been exceptional not only in terms of ensuring things were always in motion but even more for the active communication she maintained throughout the entire process. She kept us informed of the progress every step of the way and has been very patient with all our queries be it over the phone or over emails. She is most exceptional and definitely a credit to the team at Taylors and we couldn not recommend her highly enough! Thank you very much again! 🌟🌟🌟🌟🌟

Hamid Β· 13 April 2023

Agent replied Β· 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Having no experience or knowledge of mortgages and buying a house etc, Jordan Turpin made every effort to make the process as stress free as possible. Even in the current economic market, she answered all of my queries with easy and anticipation for more panic. No matter what ungodly hour I was emailing she would always get back to me in a timely manner. Thank you soooo much for everything, just waiting to complete with the solicitors and I will be well on my way to getting on the property ladder! Thank you Jordan, and the coffees were ALWAYS a warm and appreciated welcome.

Katie Β· 31 March 2023

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I sold my house through David at Taylors he was so helpful caring very professional I was very stressed David made our dream come true he bared with me when I sent him emails calling him he always got back to me regardless he was working or not kept reassuring me if I ever sale again I will definitely be going with Taylor’s once again thank you David keep up the good work xx

Naz Β· 13 April 2023

Agent replied Β· 30 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

This was my first experience in selling a house and it was every bit as stressful as I had been told. I had numerous experiences with Peterborough estate agents which I won’t name but I had tom deal with the lot…. from over valuing your property so they can get your listing to the usual tell you everything you want to hear until they get your business and then don’t even have the common courtesy to answer your phone calls or call you back. I had actually taken my property off the market because I was fed up with the all bull being fed to me however after speaking to Mainul I decided to give his agency one last chance and the benefit of doubt. Mainul and his team were professional and courteous til the end, no matter how many times I called them and stressed them out. They went over and beyond to ensure that I got proper honest advise regardless of the outcome and even the possibility of loosing me as a client. Luis and Keegan were were brilliant every step of the way, from dealing with viewings right down to the assistance of paperwork and documents when we were at the conveyancing stage. It’s no exaggeration that they actually worked miracles and Im still baffled as to how we completed in such h a short time. I cannot thank Mainul, Luis and Keegan enough and they are credit to Taylors, as I mentioned before I had all but given up on the other so called β€œMajor Players” in Peterborough. I cannot recommend them enough to friends and family who are looking to sell or buy as everyone else doesn’t come even close by way of service, expertise and truly keeping your interests at heart. If I could give 6 stars I would and believe me I have had experience with the other lesser estate agents to measure against. If you are looking to sell your house then these chaps are the ONLY ones to go and speak to. They are a credit to Taylors and I hope they can see the value that these individuals bring to their company. Mainul, Luis, Keegan and others behind the scenes, myself and my family sincerely want to thank you all for your efforts and assistance. Like other reviews Im forever grateful. Thank you.

Imran Β· 30 July 2020

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

1/5

Google

Rude,time wasters and unprofessional,especially Lewis. Only 2 people who are trying is Mainul and Kegan the rest should change job. So many times I called as they recommended Countrywide solicitors to us for the process to run smoothly and quicker as the sellers don’t speak English language. We would have finished more than a month ago and save money with other solicitor company if they would have told us that sellers don’t speak English as Contrywide decided not to represent them anymore and sent their file to Howels solicitors- wich were very slow in replying and chasing the solar panel documentation. They said at the beginning they will support us along but they haven’t. I asked Amelia many times to check if sellers installed the radiators on the first floor as is winter time and I have a 2.5 years old. Every time she was complaining of having to much work to do and she will get back to me. They never come back to you. Besides Mainul he was the only one ringing back an trying to help. Really bad experience don’t recommend the place surely they are other professionals out there who know how to empathise. Wondering if I’ll get the keys tomorrow from the agency or they will ask us to come Monday.

Margaryta Β· 25 January 2020

Agent replied

Hi Margaryta, I am sorry that this may have been your experience. Customer experience is very important to us and as such, should you wish to discuss your concerns further, please feel free to contact us with full details via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

Fabulous service, not something that one says about estate agents however never judge a book etc. They have been nothing but support to me not only through the show round process but during the sale by using their skills to speed things along with solicitors. Excellent service with clear explanations. Big thank you to Luis ultimate professional and to Keegan always cheerful and polite. Well done would recommend to anyone.

Lorna Β· 15 October 2019

Agent replied

Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott

5/5

Google

From first meeting to completion the staff at Taylors and particularly Lewis have been so helpful. During a sale arising from probate they have been communicative patient and trustworthy. I don't live in this area so this agent has done so much more than I could ever expect to expedite the sale and at a very reasonable price. I thoroughly recommend this agency. Many thanks to you all from the Peacock family.

Carole Β· 31 July 2017

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

From the start Caitlin and team have made the re-renting of our first property a breeze. The understanding and support though the whole process has been amazing. Can not recommend enough. Thank you for working with us, your speedy process and thorough checks in finding us a new tenant.

Kayleigh Β· 13 April 2022

Agent replied Β· 30 July 2023

Thanks Kayleigh, for the fab 5* review. We have a great team over in Peterborough and I'm glad their hard work made things easier for you! Best wishes, Graham - Customer Relations

5/5

Google

Mainul was amazing throughout the whole buying process, as a First time buyer very daunting time, but I was kept informed and given peace of mind at every step of the process, I would certainly recommend him personally to all my friends and family, very professional and such a friendly chap too. Top service.

Farhan Β· 13 April 2021

Agent replied

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently purchased a property from Taylors and the agent Tyson has been fantastic from the beginning through to the completion of the purchase. He knows what we are looking for and always manages to bring us up to date with the current market. I can see us building a long term relationship with Taylors especially Tyson.

Peter Β· 29 July 2019

Agent replied

Thank you Peter for your kind words about Tyson from our Taylors branch in Peterborough. It was brilliant to read that you were supported throughout and was always able to keep you up to date. Kind regards and thank you for your 5* review! Scott

1/5

Google

I feel very let down, I visited Taylors in December 2021 on a wet Wednesday, after begin recommend from a very good friend. I meet a guy called Sam , chubby chap with lots of tattoos, I made an offer on a property and he promised to get back to me with the out come, guess what he never got back too me , more then likely he sold the house and got a drink out it, like he suggested to me. If you use Taylor's avoid SAM.

Ali Β· 31 March 2023

Agent replied Β· 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

I used Taylors Letting service through a recommendation from a family friend. The initial correspondence was promising as they found suitable Tenants quite quickly, but as soon as the Tenants moved in, the communication has been disastrous. It is impossible to reach the lady who I initially dealt with as we are yet to receive the rent which we agreed upon. We have only been receiving some parts of payment and have never received a full month's payment until now - it has been 3 months and we are still awaiting for a full month's rent. It is very frustrating as I can't get hold of anyone in the team to sort this matter.

Manoj Β· 31 March 2023

Agent replied Β· 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

A Big thank you to Jordan the mortgage adviser and the team who have been a big help in getting me onto the property ladder. would very much recommend

Nathan Β· 31 March 2023

Agent replied Β· 30 July 2023

Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The sales team (Chris and Beth) were friendly, professional and very effective. A full price offer was received on our house within 3 days of it going online. They talked us through the process very clearly when we started and arranged a large number of viewings very quickly. The only blip was that the photos of the house weren't visible on Taylors website (they were on Rightmove etc though)

Keith Β· 31 March 2023

Agent replied Β· 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and professionally competent. I cannot thank you enough for everything you did for me especially keeping me fully updated at all times. Also more importantly your caring and kind attitude A BIG THANK YOU to Milo and the team.

Annie Β· 29 July 2019

Agent replied

Thank you Annie for your wonderful 5* review. I will make sure that your kind words are forwarded to Milo and the whole team. Best wishes, Scott

5/5

Google

Recently bought a property and rented out my house. Very Prompt response and helpful.Thank you! David, Caitlin and team.

Devendra Β· 31 March 2023

Agent replied Β· 30 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful and professional service. Bethany was especially helpful and went the extra mile. Thank you, Taylors.

Tony Β· 13 April 2023

Agent replied Β· 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to Keagan, Maniul and the whole team at Taylor’s for the great service! Always willing to answer any question and gave great advice throughout what could have been a very stressful situation! Definitely recommended.

N Β· 26 March 2020

Agent replied Β· 25 March 2024

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Very expert aproach and helpful staff specially Denise Francis the mortgage adviser. I would strongly recomend her as Denise is not only top class adviser but also very friendly who helped through all stages of my mortgage.

Ak Β· 29 July 2019

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

1/5

Google

Terrible service, good luck trying to get through to their office as it appears no one is actually there and you leave endless voicemails to never get a call back, I get assured issues are getting sorted to then find out a week down the line nothings been done and to then discover they're trying to weasel out of their own mistakes and blame it on the landlord, would not recommend at all!

Chris Β· 13 April 2022

Agent replied Β· 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Keagan, Maniul and the whole team at Taylor’s for the great service! Always willing to answer any question and gave great advice throughout what could have been a very stressful situation! Definitely recommended.

Aminah Β· 22 September 2019

Agent replied

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Dealt with Taylors for 3-4 months and they helped speed along the process of buying our first house nicely. Mainul was extremely helpful on numerous occasions and met many demands I threw at him! Many thanks.

Dion Β· 29 July 2019

Agent replied

Thank you Dion for your great 5* review. It is wonderful to read that you had such a great experience while buying your first property through Taylors, Peterborough. I will make sure your kind words are forwarded to the whole team. Kind regards, Scott

5/5

Google

Professional, punctual and pleasant. Excellent service from this company. Francis went the extra mile to ensure that we were well looked after at all times. I would not hesitate to recommend Taylors of Cowgate.

Shirlie Β· 29 July 2019

Agent replied

Wonderful to read such a glowing review! Thank you Shirlie for your recommendation. Kind regards, Scott

5/5

Google

I am in the middle of selling a property, I accepted a good offer last week when it had been on the market for almost a month which included Christmas. Throughout the process I have found the staff at Taylors to be friendly, efficient and courteous. They produced a very nice coloured and accurate brochure and showed 4 prospective buyers round. The most recent made a sensible offer within 24 hours. I am using solicitors associated to Taylors who are equally good. I recommend Taylors highly.

Michael Β· 29 July 2019

Agent replied

Hi Michael, Thank you for the great recommendation! The Taylor's team in Peterborough are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your lovely review with the branch. Many thanks.

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Questions about Taylors Countrywide Peterborough

How many reviews does Taylors Countrywide Peterborough have?

Taylors Countrywide's Peterborough office has 79 reviews across 1 platform: 79 on Google.

What is Taylors Countrywide Peterborough's rating?

Taylors Countrywide Peterborough is rated 4.3 out of 5 across all 79 reviews, and 4.3 out of 5 on Google from 79 reviews.

Where is Taylors Countrywide's Peterborough office?

Taylors Countrywide Peterborough, 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA.

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