Trusted Agent profile · Peterborough · Cambridgeshire

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Taylors Countrywide Peterborough reviews

4.3

★★★★★ Great

81 reviews across 1 platform

34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Peterborough, Cambridgeshire, at 34 Cowgate, is rated 4.3 out of 5 across 81 reviews on 1 platform, including 81 Google reviews rated 4.3.

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4.3 / 5

81

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Beth gave a prompt and courteous service during a difficult set of viewing circumstances which posed issues yet to be resolved. Her helpful attitude made it easier, so I thank her for that.

Russell · 13 April 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Mainal and his staff work well together as a professional team. Lee and Joseph contribute well with their experience. The staff are always helpful with a friendly attitude and nothing is too much trouble..

Linda · 13 April 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

After a disappointed experience with City and County, we chose Taylors to sell our property and also purchased a new house from them. Overall, they didn’t let us down. Processes are quick and staff are enthusiastic and friendly. Highly recommended!

Yen · 11 October 2018

Agent replied

Thank you Yen for your fantastic 5 star review of the service you received from Taylors in Peterborough. It is great to read that the team were enthusiastic and helpful and that you would highly recommend them. We look forward to helping you again in the future. Kind regards, Emma.

5/5

Google

Excellent service from everyone at the branch. Our particular sale and purchase had several ups and down but the whole team at Taylors were excellent throughout and could not have helped us more. I would recommend Taylors to all. Mark Pardoe

Mark · 31 July 2017

Agent replied

Thank you for leaving your complimentary review regarding the service you received from Taylors Estate Agents. It is so reassuring to read how invested the team was during your sale, helping you with your sale and purchase. I am so happy to hear that you would recommend the branch, i will ensure that your brilliant review is shared with the entire team at the branch. Many Thanks.

2/5

Google

Random junk mail received from this estate agents addressed to the “homeowner” when our house isn’t even on the market. Would not dream of going with an estate agent who did this sort of thing.

Hannah · 11 October 2019

Agent replied

Good afternoon Hannah, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

1/5

Google

Shockingly bad service could never get hold of your reprentative on the phone and got told so many lies, the sale has now fallen through I would not recommend this company to anyone.

Maria · 11 October 2019

Agent replied

Thank you Maria for taking the time to leave us your comments and I am sorry you feel this way. Should you wish to discuss your concerns formally with our dedicated Customer Care Team, please can you e-mail us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

We had a very positive experience with taylors and they really looked after us. Everyone was very professional and kept us updated all the way along. Will, and have, highly recommended to everyone.

Vicky · 29 July 2019

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

1/5

Google

Didn't even get a call back after emailing and phoning office to get told I will get a call back

Patricia · 13 April 2022

Agent replied

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Great service helpful along the road to my first house, Lewis has made the experience as pleasurable as buying a house can be. And I now own a home :)

Jon · 29 July 2019

Agent replied

Congratulation! it is fantastic to read you found the excellent service delivered by Lewis pleasurable, the team at Taylors, Peterborough aims to be responsible in making sure each and every customer is supported throughout the process of their sale or purchase. Thank you for this great 5* review, best wishes in settling in to your new home, Sarah.

5/5

Google

Chris came round for a house valuation, very polite and pleasant. Very informative on current marketing tools used.

Ifsa · 13 April 2022

Agent replied · 30 July 2023

Hi Ifsa! Thanks so much for this great 5* review. Chris and the team appreciate your feedback and kind words. Graham - Customer Relations

1/5

Google

Luis Tindale, if you have no time to reply to your emails, you shouldn't be even trying to go to work. Leave space for someone more responsible than you are. I wanted to check and give an offer, waiting for your response and only to find out few days later that the property has gone off the market.

M · 11 October 2020

5/5

Google

Very good experience selling with Taylors in Peterborough. Also bought through them previously. Very good at communicating and keeping you in the loop. Would use again!

Elliot · 11 October 2020

Agent replied

Wonderful to read Elliot that you had a fantastic experience with our local Taylors team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

Thank you Taylors, for the great team work and promptly responding to the queries on time!

Suresh · 13 April 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

It was a great experience, the whole team were friendly and professional. I would recommend anybody looking to buy or sell to use this company :)

Juris · 11 October 2018

Agent replied

Wonderful Juris, to read your kind 5* review of the whole team at Taylors in Peterborough. It is brilliant to read you have had a great customer experience and would recommend us to others! Kind regards, Scott.

5/5

Google

Amelia helped us as much as she could to sell our property quickly. The customer service was excellent. Thank you!

Amanda · 11 October 2020

Agent replied

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Polite. Happy... pleased to look after you in the whole selling process Well done Mainul & team

Nick · 13 April 2021

Agent replied · 20 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank-you to Taylors Peterborough, keegan helped me a lot throughout my purchase and made it very simple. Top service!

Виктор · 11 October 2020

Agent replied

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

These guys have the patience of saints. No way I could sold my house without them. Forever grateful! Thank you!!!!

Vicki · 11 October 2019

Agent replied

Many thanks for taking the time to leave this brilliant 5* review of our dedicated team. Best wishes Lucy.

5/5

Google

Excellent service , they really go the extra mile to help. I'm really pleased with their services and highly recommend.

Debora · 11 October 2019

Agent replied

Thank you for your wonderful 5* review!

2/5

Google

They never pick up the phone

October · 13 April 2022

Agent replied

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Went above and beyond what they had to do totally recommend , very professional and committed

Sammy · 29 July 2019

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

4/5

Google

Many thanks. The process was easy going, and the staff were very friendly throughout the process.

Liz · 29 July 2019

Agent replied

Hi Liz, Thank you for the great review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Taylors team in Peterborough. Many thanks.

5/5

Google

Great service provided throughout the buying process, friendly and helpful staff. Highly recommend.

David · 13 April 2020

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

Excellent service and extremely good friendly staff. I would recommend them to anyone.

Andy · 29 July 2019

Agent replied

It is so pleasing to read how straightforward, professional and personable you found the team at Taylors, Peterborough. I am very happy to hear that you would recommend the branch to others. Thank you for taking the time to leave this fantastic five star review. I will share you lovely review with the entire team at the branch.

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