Trusted Agent profile · Peterborough, Cambridgeshire

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Taylors Countrywide Peterborough reviews

4.3

★★★★★ Great

79 reviews across 1 platform

34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Peterborough, Cambridgeshire, at 34 Cowgate, is rated 4.3 out of 5 across 79 reviews on 1 platform, including 79 Google reviews rated 4.3.

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4.3 / 5

79

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

So much to say about Taylors, firstly if youre working with Tyson he is a total gentleman and will work hard to get both the buyer and seller the best outcome. It took me two attempts to get an exchange on my first time purchase and if it wasn't for all the hard work in matching me to my ideal property for the second offer and getting the paperwork through I don't think I'd be half as happy as I am now. Would recommend and would definitely sell with in the future. All the staff are honest and hard working what more do you need!

Jamie · 29 July 2019

Agent replied

Good Morning Jamie, Thank you for taking the time to write this fantastic 5* review for Tyson and the team at Taylors in Peterborough. It is wonderful to read that you are so happy with how Tyson conducted your first time purchase and you have got your perfect property.Thank you for your kind words and recommendation. Best wishes, Maryjane.

5/5

Google

I have had two great experiences through Taylor’s, buying the house and selling it. Very Pro active staff, James, Tyson and Lewis were fantastic. I cannot recommend Taylor’s highly enough. Many thanks.

Chris · 29 July 2019

Agent replied

Hello Chris, Thank you for taking the time to write this excellent 5* review for the team at Taylors in Peterborough. It is fantastic you have used the branch to both sell and buy properties and both experiences have been 5* Thank you for recommending our services. Best wishes, Maryjane.

5/5

Google

Very Professional service from Taylor’s . No negative issues at all . Would suggest that Countrywide Solicitors improve on the updates process to make sure customers are kept up to date with progress during the legal process . I am happy now that they were doing what they could to speed up the process but at the time felt a little frustrated due to lack of communication on hold ups . I know we are all busy but more communication would have been appreciated and I am sure it would help the customer focus category greatly .

John · 29 July 2019

Agent replied

Thank you John for your amazing review! It is great to read that you received a professional service from Taylors and I will make sure your comments are forwarded on to the relevant teams. Kind regards, Scott.

5/5

Google

So much to say about Taylors, firstly if youre working with Tyson he is a total gentleman and will work hard to get both the buyer and seller the best outcome. It took me two attempts to get an exchange on my first time purchase and if it wasn't for all the hard work in matching me to my ideal property for the second offer and getting the paperwork through I don't think I'd be half as happy as I am now. Would recommend and would definitely sell with in the future. All the staff are honest and hard working what more do you need!

Alice · 31 July 2018

Agent replied · 30 July 2023

Good Morning Jamie, Thank you for taking the time to write this fantastic 5* review for Tyson and the team at Taylors in Peterborough. It is wonderful to read that you are so happy with how Tyson conducted your first time purchase and you have got your perfect property.Thank you for your kind words and recommendation. Best wishes, Maryjane.

5/5

Google

I am in the middle of selling a property, I accepted a good offer last week when it had been on the market for almost a month which included Christmas. Throughout the process I have found the staff at Taylors to be friendly, efficient and courteous. They produced a very nice coloured and accurate brochure and showed 4 prospective buyers round. The most recent made a sensible offer within 24 hours. I am using solicitors associated to Taylors who are equally good. I recommend Taylors highly.

Mike · 7 August 2017

Agent replied

Hi Michael, Thank you for the great recommendation! The Taylor's team in Peterborough are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your lovely review with the branch. Many thanks.

5/5

Google

Excellent support from start to finish. I would like to thank Peter, Mainul, Dan, James and all the team they were very friendly through out the process.

Pushparaj · 29 July 2019

Agent replied

Thank you for leaving your wonderful five star review, I am so pleased your experience with the Peterborough branch of Taylors, was such a positive one. It is fantastic to hear how supportive and personable Peter, Mainul, Dan and James were and I will ensure you comments are passed along to them and the entire team at the branch, Many thanks.

5/5

Google

Professional, pro-active and lots of initiative. I booked in to view one property and based on this Kieran suggested another which was exactly what I was looking for and ended up buying. Dealing with the solicitors was tortuous and the sale would not have gone through but for Rob's exceptional pro-activity at stepping in and doing all the chasing the solicitors were so ineffective at doing. Couldn't recommend Taylors highly enough.

Katie · 29 July 2019

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

Excellent experience, Keegan sold my shared ownership property and obviously has a lot of experience in this area as he helped and guided me through a lot of the process. They were very approachable and understanding as a company and made the experience easy! I would definitely recommend if you want a personal experience and an estate agent that is willing to go above and beyond for their client.

Lisa · 17 October 2019

Agent replied

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Lucy

5/5

Google

Professional, pro-active and lots of initiative. I booked in to view one property and based on this Kieran suggested another which was exactly what I was looking for and ended up buying. Dealing with the solicitors was tortuous and the sale would not have gone through but for Rob's exceptional pro-activity at stepping in and doing all the chasing the solicitors were so ineffective at doing. Couldn't recommend Taylors highly enough.

K · 31 July 2016

Agent replied · 30 July 2023

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

After a disappointing start with another estate agent Taylors came along and found me a seller within a few days. Although the sale fell through (no fault of Taylors) Taylors were professional at all times keeping me up to date with what was happening and didnt string me along when things started to go wrong. I cannot fault Taylors at all. Easiest 5 stars ever!!

Deborah · 29 July 2019

Agent replied

Hello Deborah, thank you for the great 5 star review . As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Taylors in the Peterborough branch. Kind regards, Sarah.

5/5

Google

Purchased a property of Mainul and team- amazing customer service! Very quick and smooth process!

Azmol · 29 July 2019

Agent replied

Thank you Azmol for recognising the amazing customer service provided through out Taylors branch in Peterborough. Thank you for your 5* review! Best wishes, Scott.

5/5

Google

What can I say …Chris Long , Beth and the entire team at Taylor’s Peterborough have gone over and above to assist in achieving our sale. With great communication throughout, excellent teamwork - they are happy and eager to help, keep up the great work guys - Recommended 5 *****

Louise · 13 April 2022

Agent replied · 30 July 2023

Hi Louise! Thanks so much for this great 5* review. All the Peterborough team really appreciate you taking the time to leave such lovely feedback. Graham - Customer Relations

1/5

Google

Taylors provided an unrealistic valuation based on two non-comparabe properties. Mainul even failed to measure the rooms because "one hour wasn't long enough" and gave me a far fetched sales pitch about bringing potential buyers up from London. Having now sold my property through Edward Stuart (who provided great service) Taylors are still leaving messages touting for business.

Richard · 29 July 2019

Agent replied

Hi Richard, I am sorry to read that your expectations were not met. Can you please email review@countrywide.co.uk and the Customer Relations Team will investigate your concerns. Kind regards Mark

5/5

Google

Fast and good service. Thanks to Luis!

Robertas · 29 July 2019

Agent replied

Thank you Robertas for your wonderful 5* review! I will make sure your kind words are forwarded to the team at Taylors, Peterborough. Kind regards, Scott

5/5

Google

Taylors got in touch with me they noticed I was struggling to get a tenant for my property on OpenRent. Caitlin at the branch did amazing job to get the right tenant in a very short time. Very professional from start to finish

Vincent · 13 April 2022

Agent replied · 30 July 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to the team at Taylor’s for your help, great service, friendly team, and great communication. The marketing pictures are fabulous and I wouldn’t hesitate to use again Thank you, great job

Sarah · 31 March 2023

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

the best agents ever!BETH and CHRIS,very friendly and BETH..... you are a very hard worker you are amazing!!!you explained about propriety everything what we ask.thank you so much!GABRIEL and EVA.

Nina · 13 April 2023

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Viewed a house, wanted to buy it, sent an email confirming this as advised by them, no response, sent a second email, no response, so I called the office. Was told I hadn’t filled in the relevant forms - informed them they hadn’t responded …

Rachel · 13 April 2021

Agent replied

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Our mortgage has been handled by Jordan who has been friendly, approachable and professional. She has communicated with us every step of the way! Really appreciate all of her help!

Nyssa · 31 March 2023

Agent replied · 30 July 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Throughout the whole experience of dealing with the team at Taylors, we can only commend then highly. They were enthusiastic, efficient, proactive, cheerful, friendly and it was a pleasure dealing with them all. We would like to single out, in particular, Luke and Tyson who had the most contact with us. Thank you.

Roger · 31 July 2017

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

1/5

Google

As a contractor I carried a job out on behalf of Taylor’s agreed a price and this was 23/06/22 still waiting to be paid avoid like the plague !!!!!

Vince · 31 March 2023

Agent replied · 30 July 2023

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

From a very good first impression when I met with Luke to completing nine weeks later this company has been a pleasure to deal with. I found all of the team to be professional and very personable. I would not hesitate to use Taylor's again.

Tracy · 29 July 2019

Agent replied

Thank you for taking the time to leave this great review, it is fabulous to hear how professional you found the staff at the Peterborough branch. I am very pleased to read how quickly you completed on your property thanks to the help of Luke and the team. I will ensure your review is shared with the entire team at the branch. Many Thanks.

5/5

Google

Beth gave a prompt and courteous service during a difficult set of viewing circumstances which posed issues yet to be resolved. Her helpful attitude made it easier, so I thank her for that.

Russell · 13 April 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

After a disappointed experience with City and County, we chose Taylors to sell our property and also purchased a new house from them. Overall, they didn’t let us down. Processes are quick and staff are enthusiastic and friendly. Highly recommended!

Yen · 29 July 2019

Agent replied

Thank you Yen for your fantastic 5 star review of the service you received from Taylors in Peterborough. It is great to read that the team were enthusiastic and helpful and that you would highly recommend them. We look forward to helping you again in the future. Kind regards, Emma.

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