5/5
GoogleExcellent service from James, Ashley and Vicky on the lettings team. Thank you.
Agent replied
Many thanks for the amazing 5* review. Kind regards, Lucy
Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more
★★★★★
2,569 reviews across 23 offices and 2 platforms
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,569 reviews on two platforms, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
Buyers3 reviews
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Our offices
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
- Taylors Countrywide Cardiff (Unit 13)Unit 13, Mermaid Quay, Cardiff Bay, CF10 5BZ471 reviews · 471 on Google (4.6)15 in the last 90 days
- Taylors Countrywide Cardiff (International Drive)International Drive, Penarth, CF11 0JP327 reviews · 326 on Google (4.6)17 in the last 90 days
- Taylors Countrywide Bedford (Unit 7)Unit 7, Russell Centre, Coniston Road, Flitwick, MK45 1QY242 reviews · 242 on Google (4.2)11 in the last 90 days
- Taylors Countrywide Luton (212 Marsh Road)212 Marsh Road, Leagrave, LU3 2QW230 reviews · 230 on Google (4.5)11 in the last 90 days
- Taylors Countrywide Bedford (32-36 Allhallows)32-36 Allhallows, MK40 1LN201 reviews · 201 on Google (4.1)9 in the last 90 days
- Taylors Countrywide Milton Keynes (4 Barnsdale Drive)4 Barnsdale Drive, Westcroft District Centre, Westcroft, MK4 4DD201 reviews · 201 on Google (3.5)16 in the last 90 days
- Taylors Countrywide Oxford12-13 St. Clements Street, OX4 1YG188 reviews · 188 on Google (4.3)8 in the last 90 days
- Taylors Countrywide Northampton (38b Main Road)38b Main Road, Duston, NN5 6JF155 reviews · 155 on Google (3.6)5 in the last 90 days
- Taylors Countrywide Northampton (4 Bridge Street)4 Bridge Street, NN1 1NW143 reviews · 143 on Google (3.5)0 in the last 90 days
- Taylors Countrywide BristolUnit 3, Town Square, Bradley Stoke, BS32 8FB142 reviews · 142 on Google (4.9)0 in the last 90 days
- Taylors Countrywide Dunstable2 High Street South, LU6 3HA114 reviews · 114 on Google (4.6)5 in the last 90 days
- Taylors Countrywide Biggleswade7a-9 High Street, SG18 0JE109 reviews · 109 on Google (4.6)3 in the last 90 days
- Taylors Countrywide WatfordThe Parade, 116 High Street, WD17 1BB92 reviews · 92 on Google (4.0)0 in the last 90 days
- Taylors Countrywide Peterborough34 Cowgate, PE1 1NA81 reviews · 81 on Google (4.3)0 in the last 90 days
- Taylors Countrywide Hitchin108 Bancroft, SG5 1NB27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Luton (640 Hitchin Road)640 Hitchin Road, Stopsley, LU2 7UG27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Bedford (182 Bedford Road)182 Bedford Road, Kempston, MK42 8BL24 reviews · 24 on Google (5.0)0 in the last 90 days
- Taylors Countrywide Wellingborough1 Silver Street, NN8 1BQ19 reviews · 18 on Google (3.2)0 in the last 90 days
- Taylors Countrywide Sandy3 Shannon Court, High Street, SG19 1AG14 reviews · 14 on Google (4.4)0 in the last 90 days
- Taylors Countrywide Letchworth Garden City4 Station Parade, SG6 3AW9 reviews · 9 on Google (4.1)0 in the last 90 days
- Taylors Countrywide Huntingdon103 High Street, PE29 3LL3 reviews · 3 on Google (3.3)0 in the last 90 days
- Taylors Countrywide Luton (27 George Street)27 George Street, LU1 2AF1 reviews · 0 on Google0 in the last 90 days
- Taylors Countrywide Milton Keynes (161-163 Queensway)161-163 Queensway, Bletchley, MK2 2DZ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Taylors Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent, professional and efficient service. Taylors took care of everything for us and made it a very easy process. Thank you, will definitely recommend to anyone looking to sell and sell quickly!
Agent replied
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleAmazing staff very friendly, was my first time using an agent and was very please and guided me through the whole process, would recommend
Agent replied
Thank you James for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleI have been immensely impressed with Taylors. Specifically Mohammed's exceptional assistance in selling our property. Throughout the process he has been extremely helpful, courteous and professional. He made sure that he was available whenever needed even when he was away on a holiday to ensure that everything was under control. Everything was done in the timescale he promised. He definitely went above and beyond by keeping his commitment. He is an asset to Taylors and I will definitely recommend them.
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleI would like to say a Big Thank to Archie for hard being so amazing with all process.This was my 3rd time buying a property but Archie is the best Estate Agent to deal with.He will make your life easier and less stressful. Very professional and a hard worker this is what I can say about Archie. I would like to recommend him to every person who doesn't have trust with all the process and paperwork. He is like a gold dust a great addition to Bedford Team .Archie you are the best .Thank you ... Marzena
Agent replied
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
5/5
GoogleJust recently used Taylor to sell my house and I cannot fault them. Archie was a great help and always kept me informed what was going on. Thanks again.
Agent replied
Thank you for your fantastic 5* review. I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
1/5
GoogleLettings nearly always goes to answer machine, and they don't respond to messages. Been without hot water for 4 days now and as its a bank holiday weekend now I'm sure it won't be resolved any time soon. Been waiting 2 months for a smoke detector and was supposed to be informed whether some decorating work was to be completed and heard nothing.
Agent replied
Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleWe recently used Taylors and cannot fault their service. David was very attentive and would always call and chase up any outstanding matters keeping me informed all the time. He made the process a lot easier from the very first phone call to exchange, making sure I received calls with any information he had before leaving for the day. Thank you David.
Agent replied
Thank you for your glowing 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
1/5
GoogleThey did not take the time to respond to my rental enquiries. I am disappointed as I believed Taylors to be a reputable name. Update: I heard from the Northampton branch, but they then ignored my response. The flat I was interested in has now been let. I regret to say that the service I have received has been dreadful.
Agent replied
Good afternoon Rob, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
1/5
GoogleI left 3 messages to arrange a viewing for a house to rent, nobody returned my calls until a week later l. We arranged a viewing but nobody appeared. When I called the office I was informed that the house had been let at the weekend. Very poor communication. Very poor service.
Agent replied
Hi Sarah, I am sorry to read about your experience and as such would like to encourage you to contact use via review@countrywide.co.uk. with further details, should you wish to discuss further. Kind regards, Scott
5/5
GoogleAn excellent team, communicative and helpful. My property sold within six weeks of listing.
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy.
5/5
GoogleJacky is brilliant and extremely knowledgeable and clued up about all things mortgages. You’re certainly in safe hands if you use her. 5*
Agent replied
Thank you for the great 5* review and recommendation. Best wishes, Lucy
4/5
GoogleTaylor’s have been so helpful in getting me the flat I wanted. Jorga made the process very simple and kept in contact about the process every step of the way. Brilliant agents!
Agent replied
Thank you for your review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleWhat a fantastic and welcoming team! Everything was put into terms I could understand a special shout out to Kaela and Lisa who helped me from start to finish!
Agent replied · 29 August 2024
Thank you for your 5* review of our local Taylors team and I will make sure, Benjamin, that your kind words are forwarded on to the team. Kind regards, Scott
1/5
GoogleIf I could give it zero star, I will. They let a house and never thought to call me to cancel my viewing for the same house. I traveled for 2hrs to get there only to be told "we're sorry". I am very disappointed.
Agent replied
I am sorry if this has been your experience. Please contact us directly via review@countrywide.co.uk should you wish to discuss further your concerns. Kind regards, Scott
5/5
GoogleEasy to book viewings, helpful staff and a nice easy set up to transfer your bills too! Thanks to the lovely Ignas for showing me around basically the same flat twice!
Agent replied · 27 August 2023
Thank you Li for your kind comments and 5* review. Very much appreciated. Kindest regards, Mark
5/5
GoogleTaylor’s were very helpful throughout. Even when my seller was delaying they spoke to them to speed up. Very nice people.
Agent replied
Hi Christina, Please can you contact us at review@countrywide.co.uk to discuss your rating and so that we can establish which part of our business you are reviewing. Kind regards, Scott
1/5
GoogleDo not trust this company to manage your property. I engaged them because I live 300 miles from the property in Cardiff Bay so inspections by me were not possible . They checked the tenant out despite being 1 month in arrears. Expensive furniture had been removed from my apartment by the tenant and Taylors refuse to accept to accept it was their responsibility to notice the inventory they drew up on check in did not match on check out. I am now pursuing the matter with the property ombudsman.
Agent replied
I am sorry to read Phil that this has been you experience and as such I would like to ask you to contact us via review@countrywide.co.uk. to discuss further, if you have not already raised your concerns with our Customer Care team. Kind regards, Scott
5/5
GoogleWe recently purchased our first house through Taylor’s estate agents. From start to finish the service and support we received was fantastic. If ever we had any queries our questions were clearly and quickly responded to. Chantelle helped us organise our mortgage and explained everything clearly on each step of the way which was so useful as first time buyers. We were worried that purchasing a house would be daunting and stressful but the experience we had with Taylor’s made it completely the opposite. We would highly recommend them.
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
5/5
GoogleI have found Taylors to be helpful, patience, flexible about attending appointments and managing the whole process of finding a tenant, and reassuring me about how little I have to do as a landlady! They have worked well with the Sales team to give me time to make a clear decision about whether to sell or let my house, and have offered clear advice about this, which tells me I have made the right decision. They have local contacts and taken on most of the hard work in preparing my house for letting, which is such a valuable service.
Agent replied
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleI had a very positive experience with Taylor Lettings Northampton, my handler Ingnas was very helpful , overall I would happily recommend their services
Agent replied
Many thanks Ray for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation. Kind regards, Lucy
1/5
GoogleUseless. Don’t answer the phone and don’t return calls.
Agent replied
Hi P.Harrison Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleTaylors have provided an amazing service, from the first point of contact (Thanks Amir) to continuously keeping us updated until the sale of our property (Thankyou Ian). All staff have great customer service skills ( including Jawad, Adam, sorry can’t remember all the rest- getting a bit old) and always provide a service with a smile. I would definitely recommend them.
Agent replied
Thank you Lubna for your 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Taylors team. Best wishes, Lucy.
5/5
GoogleI Was very pleased with the the service of Taylor's as a Company, The manager Clive & also Adam were very helpful & nothing was too much trouble for them. I would definitely recommend them
Agent replied
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
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Questions about Taylors Countrywide
Which Taylors Countrywide office has the most reviews?
Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
Where are the Taylors Countrywide offices?
The 23 Taylors Countrywide offices, by town:
- Bedford (182 Bedford Road): 182 Bedford Road, Kempston, Bedfordshire, MK42 8BL
- Bedford (32-36 Allhallows): 32-36 Allhallows, Bedford, Bedfordshire, MK40 1LN
- Bedford (Unit 7): Unit 7, Russell Centre, Coniston Road, Flitwick, Bedford, Bedfordshire, MK45 1QY
- Biggleswade: 7a-9 High Street, Biggleswade, Bedfordshire, SG18 0JE
- Bristol: Unit 3, Town Square, Bradley Stoke, Bristol, BS32 8FB
- Cardiff (International Drive): International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
- Cardiff (Unit 13): Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
- Dunstable: 2 High Street South, Dunstable, Bedfordshire, LU6 3HA
- Hitchin: 108 Bancroft, Hitchin, Hertfordshire, SG5 1NB
- Huntingdon: 103 High Street, Huntingdon, Cambridgeshire, PE29 3LL
- Letchworth Garden City: 4 Station Parade, Letchworth Garden City, Hertfordshire, SG6 3AW
- Luton (212 Marsh Road): 212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW
- Luton (27 George Street): 27 George Street, Luton, Bedfordshire, LU1 2AF
- Luton (640 Hitchin Road): 640 Hitchin Road, Stopsley, Luton, Bedfordshire, LU2 7UG
- Milton Keynes (161-163 Queensway): 161-163 Queensway, Bletchley, Milton Keynes, Buckinghamshire, MK2 2DZ
- Milton Keynes (4 Barnsdale Drive): 4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
- Northampton (38b Main Road): 38b Main Road, Duston, Northampton, Northamptonshire, NN5 6JF
- Northampton (4 Bridge Street): 4 Bridge Street, Northampton, Northamptonshire, NN1 1NW
- Oxford: 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
- Peterborough: 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA
- Sandy: 3 Shannon Court, High Street, Sandy, Bedfordshire, SG19 1AG
- Watford: The Parade, 116 High Street, Watford, Hertfordshire, WD17 1BB
- Wellingborough: 1 Silver Street, Wellingborough, Northamptonshire, NN8 1BQ
What do buyers say about Taylors Countrywide?
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
