Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleAvoid at all costs. Incompetent and unprofessional with no care attitude to their clients. No wonder they have so many bad reviews.NegativeResponsiveness, Professionalism
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
GoogleI don’t normally bother posting reviews but having recently rented a property from these guys I feel the need to warn you about them. Utterly incompetent and unprofessional. I now see why they have so many negative reviews. Avoid like the plague.NegativeProfessionalism
Hi Roger, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
1/5
Google*LANDLORDS AND TENANTS BEWARE* These clowns advised me that a reputable contractor was attending the property for repairs they have failed to carry out for well over a year period. This was a problem of when it rained outside, it was also raining inside our conservatory. I was then surprised to be verbally abused by the landlords who turned up with their mate who was asking me how I think it should be repaired. There have been no periodic inspections of the property so they are unaware of the disrepair in the property and equally don't know if I've trashed the place. Avoid at all costs as a landlord or tenant.NegativeResponsiveness, Professionalism
Hi David, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleI called about a property that was up for rent and was told that they will send me a video of the property 'immediately'. I waited, but having received no video, called again and was told the same thing. I waited the rest of the day but got no video. Called again but no one picked up. Called again the next day and explained the situation to someone else; they took all my personal details and told me they will send me the video right away. It's now 3 days later and I've received no response. Safe to say I won't be contacting them again.NegativeResponsiveness, Professionalism
Hi Lilly, Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleGreat service and very responsive will recommend if you want to purchase your house here.PositiveQuality
Thank you for your kind 5* review!
5/5
GoogleVery friendly and responsive with great customer service skills. Thank you Adam you were of great help!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleVery pleased with the service. My sale encountered a number of problems but ian rose to the challenge and negotiated a good deal on behalf of the seller.PositiveResponsiveness, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently purchased a property through Taylors and found the staff to be helpful and supportive throughout the process. I would not hesitate to use them again should I need to.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThough sale of property went slower than would wish, staff at Taylors were very responsive and proactive in pushing the process as much as they could which provided us with encouragement of their commitment to us. - Will defo use againPositiveResponsiveness
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors did a fantastic job with our sale, it got quite complicated and Ian and the team were always instantly on the spot to sort any issues; they were brilliantPositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI would like to thank the Taylor’s team for an amazing job. From our very first contact to completion yesterday the whole team has gone the extra the mile and have displayed total professionalism, super efficiency and been caring and supportive in difficult times. I really can’t recommend my experience with Taylor’s in Leagrave enough. Thank youPositiveResponsiveness, Quality, Professionalism, Value
It's really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleIan at Taylors recently sold our property. His detailed local knowledge was the reason we chose Taylors. Through the sale he and the team were helpful and responsive. There are always issues that come up during the process, but they navigated us around them.PositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleIan and his team went that extra mile in helping my brother and I in the purchase of a new property. They were fantastic in any communication we had, dealing with any queries and helping us with a smooth transaction! The help we received from Ian and both the Adams was extremely appreciated! Thank you team for all your help!PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleFrom valuation (Adam B) to completion (Ian) the Taylors team have always been professional and helpful. Once the house was sold, Ian kept me in the loop regarding the process and status. Issues arose, however, Ian was always on hand with support and advice.PositiveResponsiveness, Professionalism
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time seller for my late grandparents house, I was really pleased with the professionalism from all staff who I had been in contact with. the sell of the house was quick and efficient. If I had any queries I was able to contact Ian and he was able to explain the information better to me as well as put my mind at ease. This is what I call great customer service.:)PositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleIan and Adam have provided excellent professional service throughout the sale and always extremely responsive. The sale of our property had a few complications totally unrelated to Taylors, but Ian especially went above and beyond what you would expect for the sale of a property. He took relationship management to a whole new level and i am extremely grateful. Would certainly recommend themPositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
Googlenever had an issue, emails are always followed up by a call to confirm in a timely fashionPositiveQuality
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleEfficient and friendly, best experience with an estate and lettings agent so far. Dealt mostly with Aliyah who is always friendly and proactive with good levels of contact regarding the property I'm renting.PositiveResponsiveness, Quality, Professionalism
Dear Amy, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
5/5
GoogleLisa, Jacob, Nikki and the rest of the team where helpful throughout the whole process. After viewings, feedback was always given and the eventual sale went through smoothly. Duty of care with viewings was exceptional with regards to the restrictions enforced by the pandemic (Covid-19). No hesitation in recommending this estate agent.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe staff at this office are on it when it comes to buying/selling a house. they did everything they could to keep things on track and were always available on the phone and replied quickly to emails Would absolutely recommend Taylors and will use them again in the futurePositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my home with Taylor’s in Yate in 2020. They offered the most competitive selling fees and were the most excited agent about selling my home. They were friendly from the outset and gave me the confidence to market my property with them. All of their marketing material and photographs they took of my home were high quality and professional. Taylor’s found me the most perfect buyers and negotiated near to our full asking price - we were so happy. The shining star of the team was Lisa Stiff who couldn’t do enough for us - she managed everything with care, compassion and professionalism including the sale, liaising with us and our buyers, and chasing our solicitor and developer who were building our new home. I highly recommend Taylor’s in Yate.PositiveProfessionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
1/5
GoogleAbsolutely awful experience from the lettings team from the moment they took my money. Very unresponsive and work shy.NegativeResponsiveness, Professionalism
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylor’s have marketed and found tenants for me the house has not been vacant. They have done all they say they would do.PositiveProfessionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
Googlefor 2 weeks I have blocked the sewage drain, sewage flows into the garden. it looks like no one is going to help me !!!Any repair take so Long and itd never done good enough i will never use this agency again !!!!NegativeResponsiveness
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
