Newest first, from every platform, with the office each review is about. First names only.
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1/5
GoogleI signed 3 months contract with this office. Through all this time the agency arranged 3 viewings and gave one offer which was well below the expected price. They expected us to keep reducing the price. There was lack of communication and ptofesionalism throughout. When the contract has finished they kept my house advertised despite it was illegal,and they eventually took it off the market when I chased them few times. Strongly do not recommend!NegativeQuality, Professionalism, Value
Justyna Β· 20 June 2021 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 19 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleTaylors were very professional and helpful throughout the process. I needed an apartment urgently and they kept contacting me with available apartments. They also tailored their usual process to fit my situation. The transition has been easy. I definitely recommend TaylorsPositiveResponsiveness, Professionalism
Joyce Β· 20 June 2021 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 19 June 2024
Dear Joyce, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
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5/5
GoogleIan and his team are brilliant. They gave us all the help we needed to make our move as easy as possible. They are friendly and professional and would recommend them with no hesitation.
Jane Β· 19 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleAbsolutely brilliant I can't thank them enough.
Antony Β· 18 June 2021 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for your great 5* review.
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3/5
GoogleRating only, no written review.
Nina Β· 16 June 2021 Β· Taylors Countrywide Bristol
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5/5
GoogleVery help full and great team
Nizam, Adam and Ian
Ahmad Β· 16 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your great 5* review.
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5/5
GoogleGreat communication and very helpful agents, experience has been top notch.
Top Β· 14 June 2021 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleRating only, no written review.
Anatoliy Β· 14 June 2021 Β· Taylors Countrywide Oxford
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1/5
GoogleThe worst customer service I have ever experienced.
Avoid this agency at all costs!
Do not trust all (short) positive reviews.
They are all fake as this shady business is desperate to scam more people out of their money.
Avoid! Avoid! Avoid!
Oleg Β· 14 June 2021 Β· Taylors Countrywide Oxford
Agent replied
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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1/5
GoogleNO customer service! Not even a trace!
It appears that employees of this agency are not able to understand basic English?
I sent them numerous emails directly and through platforms like Rightmove, specifically requesting a reply by EMAIL (and not by phone!) as I am doing night shifts and cannot pick up calls during the day.
Nonetheless, they kept calling me...
To make matters worse, they left voice messages, which did not even answer any of my questions regarding the property!
If this is how they treat potential customers, I cannot imagine how appalling their service is for tenants...
I will never recommend this agency to anyone and will be actively spreading a word about how unwilling they are to adapt to customer's needs!
You either put customers first and train your staff, or you go out of business!
Oleksandr Β· 14 June 2021 Β· Taylors Countrywide Oxford
Agent replied
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe used Taylors when purchasing our new home and we cannot thank Lisa and Jacob enough for all their hard work in getting the purchase through for us. The little touch of the welcome gift when we collected the keys was also much appreciated. Thank you so much again for getting us in our new family home!
Shannon Β· 7 June 2021 Β· Taylors Countrywide Bristol
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs a first time buyer I was unsure of what to do but the staff made the whole experience a very positive and easy one. Firstly, their approach was so professional, helpful and very responsive. They found me the exact match of what I wanted and acted swiftly to ensure I got it. Big thank you to Adam and Ian.
Ian, I cannot thank you enough, you were extremely helpful throughout by even going extra mile to assist me with the difficulties that I had with my solicitor. I was so impressed by the level of your commitment as you were even able to assist in resolving some questions that I had after moving into my new property.
I had a great experience and want you to know your service is outstanding and you are greatly appreciated!!
I wish you all the best for the future ππ
Marianne Β· 7 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thanks for the wonderful 5* review and kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
M Β· 4 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHighly recommend this estate agents. Brilliant service.
EXPO Β· 3 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
GoogleProfessional, friendly, always answer the phone, nothing is too much trouble. Very impressed. Ian very attentive and helpful. Thank you all.
Drakstic Β· 3 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleExcellent and professional service throughout. All the team are so friendly and helpful, especially both Adams, Amir and Ian. As a first time buyer and first time moving I was out of my depths with it all, but Ian was always there to support and advise with anything I needed. Thank you all so much!! Highly recommend.
Chesca Β· 3 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
GoogleThese guys are pretty supportive in all the means and try their best to to get the best for us..
I really appreciate that i have chosen Taylors for start of my tenancy.
Arshdeep Β· 1 June 2021 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleTop service by a Top team lead by Ian at the Leagrave office .
Sale was of my Mums house during lockdown and we live over 60 miles away . They went over and above what we would have expected . Brilliant and canβt thank them enough over a very difficult time with Mum passing and house delays during Covid .
Steve Β· 1 June 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleProfessional, friendly, responsive, helpful. A pleasure to do business with.
Pete Β· 29 May 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your kind 5* review!
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5/5
GoogleIan was exceptional in helping us sell our property. He helped us achieve a great price and was on call throughout the process which he made as smooth as possible
Yanick Β· 29 May 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleReally impressed with the level of service from Taylor's. Our first sale fell through and Taylor's managed to get us three new viewings the next day leading to an offer of asking price. Service didn't end there as Ian acted brilliantly as the sales progressor and kept the chain on track throughout the whole process. Would highly recommend.
Jodie Β· 29 May 2021 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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1/5
GoogleWe were mislead by Taylors . Stay away from them . worst letting agency in our experience
All Β· 28 May 2021 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust Rented an apartment in Cardiff Bay and found the Team at Taylors very polite and helpful. They respond super quick to any questions and got everything sorted and confirmed within just a few days. I couldn't have asked for more. Great job guys!
James Β· 28 May 2021 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied
Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Fun Β· 28 May 2021 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.