Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad such a great experience with Taylors! The process of visiting the property and being sent all the paperwork has all been so seamless. Whenever I call, i'm always able to speak to the same lovely people which is a bonus!PositiveProfessionalism
Many thanks for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHigh level of professionalism and great communication. The team are really friendly and understanding, particularly when I had an awkward request. Vicky has been brilliant and has really gone out of her way to get things sorted! Would absolutely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleHave been with Taylors Cardiff Bay for three years. Very helpful staff, very patient and professional. Covid makes things tricky but they have been handling and helping very well. And thanks particularly to Vicky whos always very passionate and responsible!PositiveQuality, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter being unable to sell my property because of cladding issues, Taylor’s found an ideal tenant to rent my property instead. As a first time landlord they took time to take me through every step of the way. I’m very grateful to the team for maintaining such good relations with myself and my new tenant. A dream team!PositiveQuality, Professionalism
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice found the perfect flat for me and my boyfriend. She was really informative and quick at responding. Applying for the flat was so easy and we didn’t feel feel stressed at all. I couldn’t recommend the company enough and especially Alice!PositiveProfessionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSwitched to Taylor's recently for the letting of one of my properties. After many years of using numerous letting agents all around Cardiff and London, I have found Taylor's at Cardiff Bay the best by far. James G is particularly attentive and helpful. So far it had been a pleasure to work with the agent.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently moved house during the COVID-19 pandemic, Taylor’s lettings made this process stress free and so simple. Gary is really efficient and professional when replying to emails/calls, and the overall process was made so easy. The virtual viewing was also really helpful and the property was in the exact same condition and very clean when we moved in. Overall I would highly recommend Taylor’s lettings to anyone moving house.PositiveProfessionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleTaylors were excellent in all! Very professional team and friendly! Ellie especially was extremely helpful. She made it such an easy experience. The girl deserves a pay rise. I will definitely recommend taylors to my friends and family!PositiveProfessionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent all round! We were a difficult pair to work around, with inexperienced renters making a long distance move during a lockdown. Maria, Vicky and the team were able to schedule us in promptly, and even out of hours within our very limited timescale. We found a perfect place, and all the paperwork and utilities transfers were completed very quickly and efficiently. Five stars to the team - thanks for working a miracle for us!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
5/5
GoogleAmazing service! I spotted an apartment to rent, rang up, and Alice arranged a visit within 2 hours. How quick is that! Over the next 2 days, the correspondence went back and forth, resulting in us renting the property. If a company is prepared to offer this kind of service, then the results will follow. Well done to Taylors and Alice.PositiveResponsiveness, Quality, Professionalism
Thanks for the amazing 5* review and kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleOne of the top quality agent in Cardiff, very professional and efficient team, friendly and go extra mile to help. Taylors has been my Letting Agents since Mr Gary Hancock started in Cardiff Bay (over 10 years now!).They continue to look after few of my properties. Keep up the good work! Keep SafePositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI really couldn't of asked for a better service from Taylors. I had experienced some less than professional estate agents in my hunt for a suitable property to rent, but with Taylors I found what I was looking for and was dealt with in a totally professional and efficient way. They were so helpful and were on hand to deal with all of my questions whenever they arose. I would certainly use them again and avoid the drama caused by others!PositiveResponsiveness, Quality, Professionalism
Thank you for your glowing 5* review and wonderful comments. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis team of people have been amazing from first interaction to moving in , always willing to help and really support with a massive change in my life. Message on the Thursday and was in the place by the Wednesday. Was passed around the office and everyone really went above and Beyond to really help. Maria was messaging me till around 9pm one night to really help with all my questions and queries I had as I have never moved before. Alice was so lovely and welcoming when I went for the viewing of the property prompt and on time. Vicki was so lovly to meet and has been so help with the final moving stage and was able to pick the keys up sooner than expected. These are just a few names through the process not mention all the people I have been passed to in the office who where so calm and amazing. So happy with the service provided 10/10PositiveQuality
Thank you for your brilliant 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors have been extremely professional in helping my find a property to rent in Cardiff. Contacting me when new properties became available, always been friendly and polite. I’ve dealt with 5 different estate agents in Cardiff whilst looking, and Taylors are the only company who have actually tried to help. Couldn’t recommend a better estate agents based on this professionalism and if I need to move again, I will be using their services.PositiveProfessionalism
It's really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleWhilst looking for a rental property recently I have spoken to countless letting agents in the Cardiff area. Taylors were the only agent I felt really cared about finding me a suitable home. Ellie filled me with confidence in Taylors, she called me and took the time to listen to all the things we would need from a property. Her suggestions were spot on, and I really felt like she cared about finding us somewhere we'd love. She was easily contactable and kept us up to date with what was available and where we could view. I would highly recommend Taylors to anyone looking to move.PositiveResponsiveness
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI have been in my property renting for over 7 years. Taylors are always helpful, friendly and knowledgeable. Highly recommendedPositiveProfessionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSanaz and Mo were both amazing, and helped us secure our first home. Could never thank th enough or recommend highly enough. Thank you againPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMohammed Hussain was incredibly professional & knowledgeable. He didn’t speak to me like my house was just a target for him to get on the market. He was honest & helpful & talked me through their sales process in a clear & easy to understand way. Although I have decided not to sell my house for personal reasons. I certainly know who I will turn to when the time does come!PositiveResponsiveness, Quality, Professionalism
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe initial people I dealt with who marketed the property and found the tenants were very polite and professional and accomodating and reaponded quickly even through the Pandemic. They had a positive and warm attitude which I have found lacking in other agencies we have used in the past.PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleTaylor's have acted quickly and efficiently to any questions I had when viewing the property initially and while renting the property, during these first three months of the tenancy. I am confident that if I have an issue, that it will be given the appropriate attention needed and a solution will be found . Taylors staff are friendly, very approachable and have guided me through the rental process with clear explanations.PositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSelina Aspal has been amazing throughout the whole process. Very knowledgeable, reliable, prompt and reassuring. She has been very professional and dealt with curve balls immediately and effectively. Trust her completely.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleSelina is very professional and provides for her customers with all the details needed when buying a property. She guides through the process smoothly and is always available when needed. Trustworthy and always recommended. Our first thought if a mortgage advisor needed has always been Selina.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleSelina Aspel is a great Mortgage and Protection Consultant. I have worked with her for over 2 years and she has always been great in finding the best mortgage for me. I could not think of using any other Mortgage consultant in the future due to the great service I always receive.PositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI used Taylors recommended mortgage service and was looked after by Selina Aspal. The service that I received was very professional. She was able to take me through the process in a very understanding way of my circumstances. She was also very responsive via e-mail and phone. I felt that she went above and beyond her usual duties to ensure that the process was completed in my case. I would definitely recommend her to any buyers, first time or experienced.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
