5/5
GoogleIt was great, very smooth and fast process.
Agent replied
Thank you for your great 5* review.
Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
Buyers3 reviews
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Our offices
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
- Taylors Countrywide Cardiff (Unit 13)Unit 13, Mermaid Quay, Cardiff Bay, CF10 5BZ471 reviews · 471 on Google (4.6)12 in the last 90 days
- Taylors Countrywide Cardiff (International Drive)International Drive, Penarth, CF11 0JP327 reviews · 326 on Google (4.6)16 in the last 90 days
- Taylors Countrywide Bedford (Unit 7)Unit 7, Russell Centre, Coniston Road, Flitwick, MK45 1QY242 reviews · 242 on Google (4.2)11 in the last 90 days
- Taylors Countrywide Luton (212 Marsh Road)212 Marsh Road, Leagrave, LU3 2QW230 reviews · 230 on Google (4.5)9 in the last 90 days
- Taylors Countrywide Milton Keynes (4 Barnsdale Drive)4 Barnsdale Drive, Westcroft District Centre, Westcroft, MK4 4DD202 reviews · 202 on Google (3.5)17 in the last 90 days
- Taylors Countrywide Bedford (32-36 Allhallows)32-36 Allhallows, MK40 1LN201 reviews · 201 on Google (4.1)9 in the last 90 days
- Taylors Countrywide Oxford12-13 St. Clements Street, OX4 1YG188 reviews · 188 on Google (4.3)8 in the last 90 days
- Taylors Countrywide Northampton (38b Main Road)38b Main Road, Duston, NN5 6JF155 reviews · 155 on Google (3.6)5 in the last 90 days
- Taylors Countrywide Northampton (4 Bridge Street)4 Bridge Street, NN1 1NW143 reviews · 143 on Google (3.5)0 in the last 90 days
- Taylors Countrywide BristolUnit 3, Town Square, Bradley Stoke, BS32 8FB142 reviews · 142 on Google (4.9)0 in the last 90 days
- Taylors Countrywide Dunstable2 High Street South, LU6 3HA114 reviews · 114 on Google (4.6)5 in the last 90 days
- Taylors Countrywide Biggleswade7a-9 High Street, SG18 0JE109 reviews · 109 on Google (4.6)3 in the last 90 days
- Taylors Countrywide WatfordThe Parade, 116 High Street, WD17 1BB92 reviews · 92 on Google (4.0)0 in the last 90 days
- Taylors Countrywide Peterborough34 Cowgate, PE1 1NA81 reviews · 81 on Google (4.3)0 in the last 90 days
- Taylors Countrywide Hitchin108 Bancroft, SG5 1NB27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Luton (640 Hitchin Road)640 Hitchin Road, Stopsley, LU2 7UG27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Bedford (182 Bedford Road)182 Bedford Road, Kempston, MK42 8BL24 reviews · 24 on Google (5.0)0 in the last 90 days
- Taylors Countrywide Wellingborough1 Silver Street, NN8 1BQ19 reviews · 18 on Google (3.2)0 in the last 90 days
- Taylors Countrywide Sandy3 Shannon Court, High Street, SG19 1AG14 reviews · 14 on Google (4.4)0 in the last 90 days
- Taylors Countrywide Letchworth Garden City4 Station Parade, SG6 3AW9 reviews · 9 on Google (4.1)0 in the last 90 days
- Taylors Countrywide Huntingdon103 High Street, PE29 3LL3 reviews · 3 on Google (3.3)0 in the last 90 days
- Taylors Countrywide Luton (27 George Street)27 George Street, LU1 2AF1 reviews · 0 on Google0 in the last 90 days
- Taylors Countrywide Milton Keynes (161-163 Queensway)161-163 Queensway, Bletchley, MK2 2DZ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Taylors Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe best experience, very helpful team, specially Faye! Thank you.
Agent replied
Hey Catalin, thank you for your fantastic 5* review and we (especially Faye) really appreciate your kind words. Best wishes, Graham, Customer Relations.
5/5
GoogleExcellent professional support and advice from Michael. Highly recommended.
Agent replied
Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for leaving us this 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlie provided me a great service and rental advice when speaking to her and was a great help to arrange our contents insurance
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylor’s have provided an exceptional service. Our application to rent was lengthy and time consuming however all the staff, particularly Alice, have been patient, understanding and very helpful. They took on all the hard work with what should have been a stressful process was definitely much easier with their assistance. I would definitely recommend.
Agent replied
Many thanks for your brilliant recommendation, comments and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Agent replied
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTaylors have let and fully managed our properties since 2012 out of their Northampton offices. The tenants are very good in the main and renewals have always been turned around quickly. Helen Brock is our property manager and the service is professional with regular updates. We will continue to use Taylors for letting and property management, and from our experiences would recommend them to other potential landlords.
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleEllie has been amazing at helping us secure the flat of our dreams!! Couldn't be happier with the service we have received! Thank you Ellie :)
Agent replied
Hi Alice, you're very welcome and thanks for your wonderful 5* review. Ellie and the rest of the team really appreciate it. Best wishes in your new home! Graham @ Customer Relations.
5/5
GoogleCharlotte was very professional on our viewing and had great knowledge on the property that was showed.
Agent replied
Thank you for your 5* review and great comments! Best wishes, Lucy, Customer Relations
5/5
GoogleParveen made the whole process smooth for us and customer service was fantastic
Agent replied · 30 July 2023
Dear Shamir, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
1/5
GoogleWorst experience ever!!! I’ve been continuously harassed by three different people in only two days. Countless phone calls, voice messages, text messages and emails in such short period of time. I’ve lost the interest on the property from the first moment. Due to the inability to answer a call, in the next 5 min window I’ve received a voice message, text message and an email.
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleFriendly and responsive to issues.
Agent replied · 30 July 2023
Thanks Tony for the great 5* review.
5/5
GoogleWent above and beyond to make sure I found the perfect place. Highly recommended
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleEllie & Vicky @ Taylors were lovely to deal with and very helpful with my endless questions and tricky requests!
Agent replied
Thank you for the fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery friendly staff who were always available - responding out of hours even in the late evening. Would not hesitate to recommend them.
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeen dealing with Vicky & Ellie and they've been so helpful with their services and responding very quickly to my many questions! Both friendly and helpful which makes your move that much more smoother! Thanks ladies :)
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleUnprofessional, unethical and dishonest people. I had visited a house and immediately said I wanted it for several reasons. Even though I had tried to pass my details and the payslip, the agent Ashleigh Muir, said that there was no need and that we could do it later. On the next day, she contacted me saying everything was Ok and we were now on the step where I had to come into an agreement with the landlady. On the next day, she confirmed everything was OK, and that was the last email she ever replied to me. I found out the next day the house was rented and not for me, even after she told me to go ahead and sent the notice that I was leaving my actual property. I have never been contacted again (even after calling her directly) until I left the review in GoogleMaps. This time the manager, Again Gary Hancock, replied with lousy excuses about some colleague of her rented the house and not her. In a nutshell, I now know that the full branch acts under unprofessional, unethical and dishonest values. Be careful when using their services you might end up without your actual and future place to leave because someone else in the agency rented it, although you reserved it first. POST EDIT: I now recomend MGY just across the street, a complete different service with lots of attention to the costumer.
Agent replied
Hi Nuno, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleTaylor’s agency helped me secure my first choice flat, after some complications with the landlord that put it all in doubt. I felt they were willing to do everything they could to help me sort out the issue. Ashleigh and James were both very helpful!
Agent replied
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
GoogleWe have found Taylor Estate Agents in Cardiff Bay to be very professional, efficient and very friendly. Their service has been of the highest quality and their advice has been extremely helpful. Gary Hancock has helped us enormously through both buying and letting our property and is always available to give any advice to any of our questions. The level of customer service has been exceptional. Taylors marketed our property extremely well and found tenants for us very quickly, and they have always replied to our correspondence promptly. They are a great team. We would recommend them to anyone. the whole Team at Taylors are very efficient and helpful at all times.
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
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Questions about Taylors Countrywide
Which Taylors Countrywide office has the most reviews?
Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
Where are the Taylors Countrywide offices?
The 23 Taylors Countrywide offices, by town:
- Bedford (182 Bedford Road): 182 Bedford Road, Kempston, Bedfordshire, MK42 8BL
- Bedford (32-36 Allhallows): 32-36 Allhallows, Bedford, Bedfordshire, MK40 1LN
- Bedford (Unit 7): Unit 7, Russell Centre, Coniston Road, Flitwick, Bedford, Bedfordshire, MK45 1QY
- Biggleswade: 7a-9 High Street, Biggleswade, Bedfordshire, SG18 0JE
- Bristol: Unit 3, Town Square, Bradley Stoke, Bristol, BS32 8FB
- Cardiff (International Drive): International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
- Cardiff (Unit 13): Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
- Dunstable: 2 High Street South, Dunstable, Bedfordshire, LU6 3HA
- Hitchin: 108 Bancroft, Hitchin, Hertfordshire, SG5 1NB
- Huntingdon: 103 High Street, Huntingdon, Cambridgeshire, PE29 3LL
- Letchworth Garden City: 4 Station Parade, Letchworth Garden City, Hertfordshire, SG6 3AW
- Luton (212 Marsh Road): 212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW
- Luton (27 George Street): 27 George Street, Luton, Bedfordshire, LU1 2AF
- Luton (640 Hitchin Road): 640 Hitchin Road, Stopsley, Luton, Bedfordshire, LU2 7UG
- Milton Keynes (161-163 Queensway): 161-163 Queensway, Bletchley, Milton Keynes, Buckinghamshire, MK2 2DZ
- Milton Keynes (4 Barnsdale Drive): 4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
- Northampton (38b Main Road): 38b Main Road, Duston, Northampton, Northamptonshire, NN5 6JF
- Northampton (4 Bridge Street): 4 Bridge Street, Northampton, Northamptonshire, NN1 1NW
- Oxford: 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
- Peterborough: 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA
- Sandy: 3 Shannon Court, High Street, Sandy, Bedfordshire, SG19 1AG
- Watford: The Parade, 116 High Street, Watford, Hertfordshire, WD17 1BB
- Wellingborough: 1 Silver Street, Wellingborough, Northamptonshire, NN8 1BQ
What do buyers say about Taylors Countrywide?
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
