Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI started working with Taylors as a landlord back in February 2020, what a roller coaster year! The help, support and advice I received has been life saving! All of the staff despite having their own problems to deal with with branch closures looming over their heads performed tremendously.
Along with the banks mortgage holiday the team at Taylors helped with keys for tradesmen visiting the house to carry out works, took new photo's of the upgraded premises, posted a virtual tour and worked the marketing to locate a new Tenant even during the chaos of lock down.
Huge Kudos to Taylor's and the dedicated staff - Highly recommend.PositiveResponsiveness, Professionalism
Kevin · 27 August 2021 · Taylors Countrywide Northampton (38b Main Road)
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRecently moved into a rental property for let by Taylors. Have been incredibly patient, flexible and understanding with the limited free time that we are getting at the moment with regards to sorting out the move. Lucy especially has been fantastic and kept regular contact with us from about a month before we moved in all the way until now. They also have not hesitated to solve any problems we've had whatsoever. They've made a very stressful part of life, even more so during a pandemic, feel incredibly simple and stress free. We couldn't recommend them more!PositiveResponsiveness, Professionalism, Value
Chris · 27 August 2021 · Taylors Countrywide Northampton (38b Main Road)
Agent replied
Many thanks for your wonderful comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 2/5
GoogleWhen initially going through Taylors to move into our rented property, they were great and did all they could to help us. During our tenancy, they were impossible to get hold of, and when we did get through to them they were always very slow to respond or get anything done for us. When it came to moving out of the property, they really were not helpful. Firstly, we had painted the property and needed confirmation from the land lord we could keep it this way. 3 weeks after sending photos of the property to them, they had 'not heard' from the owner. It is my belief they didn't even send the pictures to the landlord. Secondly, after moving out of the property, we were told we would receive our deposit back within 5-7 working days, this was not the case. After 10 working days, we were yet to receive the money. We phoned them numerous times to chase the deposit and we were always either ignored or told if was 'on its way.' When moving out of the property, our new land lord requested references from Taylor's. We had a matter of 2 weeks before we moved out, and we had to chase Taylor for a good week before they actually sent the reference over.NegativeResponsiveness, Professionalism
Arron · 27 August 2021 · Taylors Countrywide Northampton (38b Main Road)
Agent replied
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat service from Ian/Taylors from start to finish. Kept all stakeholders engaged and proactively managed the whole process. Highly recommended, you wont be disappointed!PositiveResponsiveness, Quality, Professionalism
Anton · 27 August 2021 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe house was up for sale with 3 agents, Ian and his team had 2-3 times more viewings than the other 2 put together. Very professional and helpful . Not the first time we’ve used them and it won’t be the last.PositiveResponsiveness, Professionalism
Terry · 27 August 2021 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your superb 5* review and wonderful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI purchased a house through Taylors recently. I dealt with Adam and Ian. Both were responsive and professional. I particularly liked that they kept me in the loop with weekly updates, and chased things regularly with all other concerned parties. This helped to keep everything moving quickly and get the sale completed swiftly.PositiveResponsiveness, Professionalism
Zartash · 27 August 2021 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied
Thank you for your terrific 5* review . Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAwful agent.
Consistently and repeatedly lied to us, about a property we we trying to buy, leading to the collapse of our own sale.
Cannot be trusted. Don't even deserve one star.NegativeProfessionalism
Peter · 27 August 2021 · Taylors Countrywide Bristol
Agent replied
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor’s were brilliant in the process of us purchasing our first property. Communication was always prompt and informative. They were very professional and friendly and went above and beyond in helping us to deal with our not so ideal solicitors. Thank you, would recommend to anyone looking for an estate agents to come here.PositiveResponsiveness, Professionalism
Jodie · 27 August 2021 · Taylors Countrywide Bristol
Agent replied
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleJust a difficult experience.NegativeResponsiveness, Professionalism
Waseem · 27 August 2021 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied
Hi Waseem, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 1/5
GoogleVery slow responses, advertised a property as refurbished and available now while refurbishment is still in progress, agents' communication is very unprofessional. Finally, calling the office is like a lottery, call is answered 1 of 10 times. This agency is a waste of time.NegativeResponsiveness, Quality, Professionalism, Value
Edas · 27 August 2021 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe sales team at Taylors went above and beyond on our sale. The agent was the only person in the entire chain who communicated with us and the sellers. He took full responsibility for the entire chain, communicating almost daily with all the buyers, sellers and chased all the conveyancers for months to ensure things weren't forgotten.
Without him holding the chain together it surely would have collapsed. Even working over the Christmas holiday while on annual leave to keep things progressing.
If we ever sell or are asked for recommendations I will always say to go with Taylors.PositiveResponsiveness
Mark · 27 August 2021 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Alfred · 27 August 2021 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 26 August 2024
Dear Peter, thank you for your 5* review, Taylors Lettings appreciate your review. Kind regard, Lucy
★★★★★ 1/5
GoogleWe were mislead by Taylors . Stay away from them . worst letting agency in our experienceNegativeQuality
MGF · 27 August 2021 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 30 July 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMortgage Consultant Barnaby Cleary was amazing from start to finish. He responded to any queries that I had straight away and made the whole experience run far smoother than I had expected. I would highly recommend him to anyone . Tony footitt was also quick to respond to any queries that I had and Shamir was very helpful too . Thank you allPositiveResponsiveness
Tia · 27 August 2021 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Hi Tia, you're welcome and thank you so much for taking the time to leave us your fantastic 5* review. We really appreciate your kind words. Best wishes, Graham @ Customer Relations.
★★★★★ 5/5
GoogleI dealt with Ellie when getting my mortgage as a first time buyer. Very helpful and professional. She kept on top of me with what I needed to get in place for her to be able to organise the mortgage application and was a pleasure to deal with throughout the whole process. Highly recommendPositiveResponsiveness, Professionalism
Harry · 27 August 2021 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors were amazing throughout the purchase of a property. Their communication was fantastic. David in particular who was friendly, responsive and nothing was too much trouble. Both David and Tony aided in pushing the transaction through and kept me more up to date than my own solicitor! Barnaby helped with the mortgage and again his service was fantastic and faultless. I would highly recommend these guys if you want a 5 star service. Thank you for all your help, I am loving my new home :-)PositiveResponsiveness, Quality, Professionalism
Emma · 27 August 2021 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThey were really helpful and they always contacted me and suggested properties till a suitable property was found after a viewing.PositiveResponsiveness, Professionalism
Nikolas · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing experience with Taylor’s , my agent was called Niall and helped me and my boyfriend move into our first home today , was such an easy and smooth experience , would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
Zoe · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleCharlotte was great, helped with all our queries and was a good relay with the landlord - quick response. Great job!PositiveResponsiveness, Professionalism
Dave · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleUsed Taylor’s recently for house sale, very professional company, great communication, excellent service provided by both Charles and Carl would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese guys are pretty supportive in all the means and try their best to to get the best for us..
I really appreciate that i have chosen Taylors for start of my tenancy.PositiveResponsiveness, Quality, Professionalism, Value
Arshdeep · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 30 July 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery HAPPY with Taylors and recommend if you looking for a professional and friendly service. Will definitely use again!!!
Sold in may bought in July. What else can I say? Amazing professionalsPositiveResponsiveness, Quality, Professionalism, Value
Denis · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNiall Read assisted in finding the right property for me and delivered. He was very efficient, corresponding throughout the process with clarity. I will definitely be coming to him again in the future. Excellent!PositiveResponsiveness, Quality, Professionalism
Alexander · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGiven the Covid lockdown difficulties over the period the service we received was helpful and efficient throughout. Karl and Charles dealt with the challenges well and kept us informed throughout the process maintaining a professional yet personal approach.PositiveResponsiveness, Professionalism
Susan · 26 August 2021 · Taylors Countrywide Cardiff (International Drive)
Agent replied
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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