5/5
GoogleThank you Taylors, for the great team work and promptly responding to the queries on time!
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
Buyers3 reviews
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Our offices
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
- Taylors Countrywide Cardiff (Unit 13)Unit 13, Mermaid Quay, Cardiff Bay, CF10 5BZ471 reviews · 471 on Google (4.6)12 in the last 90 days
- Taylors Countrywide Cardiff (International Drive)International Drive, Penarth, CF11 0JP327 reviews · 326 on Google (4.6)16 in the last 90 days
- Taylors Countrywide Bedford (Unit 7)Unit 7, Russell Centre, Coniston Road, Flitwick, MK45 1QY242 reviews · 242 on Google (4.2)11 in the last 90 days
- Taylors Countrywide Luton (212 Marsh Road)212 Marsh Road, Leagrave, LU3 2QW230 reviews · 230 on Google (4.5)9 in the last 90 days
- Taylors Countrywide Milton Keynes (4 Barnsdale Drive)4 Barnsdale Drive, Westcroft District Centre, Westcroft, MK4 4DD202 reviews · 202 on Google (3.5)17 in the last 90 days
- Taylors Countrywide Bedford (32-36 Allhallows)32-36 Allhallows, MK40 1LN201 reviews · 201 on Google (4.1)9 in the last 90 days
- Taylors Countrywide Oxford12-13 St. Clements Street, OX4 1YG188 reviews · 188 on Google (4.3)8 in the last 90 days
- Taylors Countrywide Northampton (38b Main Road)38b Main Road, Duston, NN5 6JF155 reviews · 155 on Google (3.6)5 in the last 90 days
- Taylors Countrywide Northampton (4 Bridge Street)4 Bridge Street, NN1 1NW143 reviews · 143 on Google (3.5)0 in the last 90 days
- Taylors Countrywide BristolUnit 3, Town Square, Bradley Stoke, BS32 8FB142 reviews · 142 on Google (4.9)0 in the last 90 days
- Taylors Countrywide Dunstable2 High Street South, LU6 3HA114 reviews · 114 on Google (4.6)5 in the last 90 days
- Taylors Countrywide Biggleswade7a-9 High Street, SG18 0JE109 reviews · 109 on Google (4.6)3 in the last 90 days
- Taylors Countrywide WatfordThe Parade, 116 High Street, WD17 1BB92 reviews · 92 on Google (4.0)0 in the last 90 days
- Taylors Countrywide Peterborough34 Cowgate, PE1 1NA81 reviews · 81 on Google (4.3)0 in the last 90 days
- Taylors Countrywide Hitchin108 Bancroft, SG5 1NB27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Luton (640 Hitchin Road)640 Hitchin Road, Stopsley, LU2 7UG27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Bedford (182 Bedford Road)182 Bedford Road, Kempston, MK42 8BL24 reviews · 24 on Google (5.0)0 in the last 90 days
- Taylors Countrywide Wellingborough1 Silver Street, NN8 1BQ19 reviews · 18 on Google (3.2)0 in the last 90 days
- Taylors Countrywide Sandy3 Shannon Court, High Street, SG19 1AG14 reviews · 14 on Google (4.4)0 in the last 90 days
- Taylors Countrywide Letchworth Garden City4 Station Parade, SG6 3AW9 reviews · 9 on Google (4.1)0 in the last 90 days
- Taylors Countrywide Huntingdon103 High Street, PE29 3LL3 reviews · 3 on Google (3.3)0 in the last 90 days
- Taylors Countrywide Luton (27 George Street)27 George Street, LU1 2AF1 reviews · 0 on Google0 in the last 90 days
- Taylors Countrywide Milton Keynes (161-163 Queensway)161-163 Queensway, Bletchley, MK2 2DZ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Taylors Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleTerrible service, good luck trying to get through to their office as it appears no one is actually there and you leave endless voicemails to never get a call back, I get assured issues are getting sorted to then find out a week down the line nothings been done and to then discover they're trying to weasel out of their own mistakes and blame it on the landlord, would not recommend at all!
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleChris came round for a house valuation, very polite and pleasant. Very informative on current marketing tools used.
Agent replied · 30 July 2023
Hi Ifsa! Thanks so much for this great 5* review. Chris and the team appreciate your feedback and kind words. Graham - Customer Relations
5/5
GoogleBeth gave a prompt and courteous service during a difficult set of viewing circumstances which posed issues yet to be resolved. Her helpful attitude made it easier, so I thank her for that.
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleTaylors got in touch with me they noticed I was struggling to get a tenant for my property on OpenRent. Caitlin at the branch did amazing job to get the right tenant in a very short time. Very professional from start to finish
Agent replied · 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat can I say …Chris Long , Beth and the entire team at Taylor’s Peterborough have gone over and above to assist in achieving our sale. With great communication throughout, excellent teamwork - they are happy and eager to help, keep up the great work guys - Recommended 5 *****
Agent replied · 30 July 2023
Hi Louise! Thanks so much for this great 5* review. All the Peterborough team really appreciate you taking the time to leave such lovely feedback. Graham - Customer Relations
5/5
GoogleFrom the start Caitlin and team have made the re-renting of our first property a breeze. The understanding and support though the whole process has been amazing. Can not recommend enough. Thank you for working with us, your speedy process and thorough checks in finding us a new tenant.
Agent replied · 30 July 2023
Thanks Kayleigh, for the fab 5* review. We have a great team over in Peterborough and I'm glad their hard work made things easier for you! Best wishes, Graham - Customer Relations
1/5
GoogleDidn't even get a call back after emailing and phoning office to get told I will get a call back
Agent replied
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
2/5
GoogleThey never pick up the phone
Agent replied
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleLooking for a private accommodation in Cardiff was not a pleasant experience for me as an international student. However, Taylors team were a life saver for me. After trying so many agencies, leaving all my contact details with dozens of them. Taylors was the only agency who really cared and kept me updated with till I found a suitable property. I really appreciate their customers service approach especially because I was too busy not able to chase the listing properties in Rightmove and other websites. Having someone who does this job for you was tremendously helpful. I’m looking for keeping up this spectacular customer service during my tenancy because my experience with Taylors so far made me very optimistic about the whole customer service experience to be outstanding. Thank you All
Agent replied · 25 March 2024
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
5/5
GoogleEveryone I spoke to was really helpful. Ian went above and beyond to sort out problems. I would definately recommend.
Agent replied · 25 March 2024
Many thanks for your brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations
5/5
GoogleFantastic letting agency who work super hard to make sure your move in is as easy as possible. Super flexible and really lovely people. We dealt mostly with Alice who has been a great help.PositiveProfessionalism
Agent replied
Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJames makes renting my property an easy task. He keeps me up to date with when viewings are taking place and how they went. He supports my decisions on rental increases and my choice of non advertised letting. The quality of tenant is high and there is little for me to do before my tenant is with me.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleAlice brown is very friendly and helpful. Such a shame she's leaving!
Agent replied · 31 December 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent all round! We were a difficult pair to work around, with inexperienced renters making a long distance move during a lockdown. Maria, Vicky and the team were able to schedule us in promptly, and even out of hours within our very limited timescale. We found a perfect place, and all the paperwork and utilities transfers were completed very quickly and efficiently. Five stars to the team - thanks for working a miracle for us!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 9 December 2024
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
5/5
GoogleWe used Taylors when purchasing our new home and we cannot thank Lisa and Jacob enough for all their hard work in getting the purchase through for us. The little touch of the welcome gift when we collected the keys was also much appreciated. Thank you so much again for getting us in our new family home!
Agent replied · 8 December 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylor’s were brilliant in the process of us purchasing our first property. Communication was always prompt and informative. They were very professional and friendly and went above and beyond in helping us to deal with our not so ideal solicitors. Thank you, would recommend to anyone looking for an estate agents to come here.PositiveResponsiveness, Professionalism
Agent replied · 8 December 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice was really excellent, and the overall service by Taylor's was very professional. Managed to secure a flat down Cardiff Bay with relative ease. Would highly recommend.
Agent replied
Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice brown is very friendly and helpful. Such a shame she's leaving!
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWould highly recommend - I was offered excellent service, prompt responses to correspondence and a very friendly service.
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service, no fuss and easy to work with. All completed remotely.
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLooking for a private accommodation in Cardiff was not a pleasant experience for me as an international student. However, Taylors team were a life saver for me. After trying so many agencies, leaving all my contact details with dozens of them. Taylors was the only agency who really cared and kept me updated with till I found a suitable property. I really appreciate their customers service approach especially because I was too busy not able to chase the listing properties in Rightmove and other websites. Having someone who does this job for you was tremendously helpful. I’m looking for keeping up this spectacular customer service during my tenancy because my experience with Taylors so far made me very optimistic about the whole customer service experience to be outstanding. Thank you All
Agent replied
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat service and prompt with helping people.
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful and friendly staff. Highly recommend!
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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Questions about Taylors Countrywide
Which Taylors Countrywide office has the most reviews?
Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
Where are the Taylors Countrywide offices?
The 23 Taylors Countrywide offices, by town:
- Bedford (182 Bedford Road): 182 Bedford Road, Kempston, Bedfordshire, MK42 8BL
- Bedford (32-36 Allhallows): 32-36 Allhallows, Bedford, Bedfordshire, MK40 1LN
- Bedford (Unit 7): Unit 7, Russell Centre, Coniston Road, Flitwick, Bedford, Bedfordshire, MK45 1QY
- Biggleswade: 7a-9 High Street, Biggleswade, Bedfordshire, SG18 0JE
- Bristol: Unit 3, Town Square, Bradley Stoke, Bristol, BS32 8FB
- Cardiff (International Drive): International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
- Cardiff (Unit 13): Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
- Dunstable: 2 High Street South, Dunstable, Bedfordshire, LU6 3HA
- Hitchin: 108 Bancroft, Hitchin, Hertfordshire, SG5 1NB
- Huntingdon: 103 High Street, Huntingdon, Cambridgeshire, PE29 3LL
- Letchworth Garden City: 4 Station Parade, Letchworth Garden City, Hertfordshire, SG6 3AW
- Luton (212 Marsh Road): 212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW
- Luton (27 George Street): 27 George Street, Luton, Bedfordshire, LU1 2AF
- Luton (640 Hitchin Road): 640 Hitchin Road, Stopsley, Luton, Bedfordshire, LU2 7UG
- Milton Keynes (161-163 Queensway): 161-163 Queensway, Bletchley, Milton Keynes, Buckinghamshire, MK2 2DZ
- Milton Keynes (4 Barnsdale Drive): 4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
- Northampton (38b Main Road): 38b Main Road, Duston, Northampton, Northamptonshire, NN5 6JF
- Northampton (4 Bridge Street): 4 Bridge Street, Northampton, Northamptonshire, NN1 1NW
- Oxford: 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
- Peterborough: 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA
- Sandy: 3 Shannon Court, High Street, Sandy, Bedfordshire, SG19 1AG
- Watford: The Parade, 116 High Street, Watford, Hertfordshire, WD17 1BB
- Wellingborough: 1 Silver Street, Wellingborough, Northamptonshire, NN8 1BQ
What do buyers say about Taylors Countrywide?
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
