Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI got in touch with Taylor this week to query one of the rental listing. James (assistant branch manager) and Alice (letting negotiator) are both very responsive and patient to ask all my questions. The rental process has been very smooth so far, although it has not fully confirmed yet. My impression to this agency is very positive and trustworthy.PositiveResponsiveness
Cheng · 21 June 2022 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 20 June 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've dealt with many estate agents in different places but these are definitely the best.
Ellie at Taylor's has been so responsive, helpful and understanding of our wants and needs.
She definitely goes above and beyond for the customer and I'm sure that is the case with others who work here too.
Can't fault my experience with Taylor's Cardiff Bay.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 21 June 2022 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 20 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaria at Taylor’s Lettings Cardiff Bay has been wonderful.
Maria took the time to speak with us and get to know our preferences for finding a rental property in the area.
Whilst properties are being taken so quick, Maria was sure to send us a video tour as soon as a property became available that met our requirements.
Very responsive and helpful, especially during these difficult times.
Would definitely recommend her service at Taylor’s!PositiveResponsiveness, Professionalism
Lauren · 21 June 2022 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 20 June 2024
Thank you for your excellent comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors is incredibly helpful, easy to deal with, energetic, positive and proactive. They are an excellent firmPositiveResponsiveness, Quality, Professionalism, Value
R · 21 June 2022 · Taylors Countrywide Oxford
Agent replied · 20 June 2024
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe have rented a house for the school year 2020 - 2021.
Our experience with Taylor was catastrophic.
Firstly when we arrived the house was dirty, and the garden was unlivable and no one came to maintain it in 8 months of occupancy.
Our house suffered many problems and no action was taken on their part.
The agency's response time was interminable, we had heating problems for 2 whole months without any real intervention from the agency.
We had a flood and nobody came to see what the problem was.
If I can give an advice to the next people wishing to go through this agency, don't do it !!!NegativeResponsiveness, Quality, Professionalism
Baptiste · 21 June 2022 · Taylors Countrywide Oxford
Agent replied · 20 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI wouldn’t pick anyone else to sell my house! All top blokes who work incredibly hard. Can’t recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Amelia · 21 June 2022 · Taylors Countrywide Dunstable
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI am wringing this review on behalf of my aunt Clover in her own words she says;
The service I received from Selina Aspal was very professional.
She was always prompt with her replies through e-mails and phone calls. I felt that she went above and beyond her usual duties to ensure that the process was completed and when I was unsure about anything she always took her time to explain it to me in a way that I could understand.
If in the future I was to sell or buy another property I would definitely use Taylors just because of Selina. Once again a massive thank you Selina!
From CloverPositiveResponsiveness, Quality, Professionalism, Value
Shandice · 21 June 2022 · Taylors Countrywide Dunstable
Agent replied · 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have recently used Selina's services for the second time whilst completing my mortgage renewal and she has done an excellent, professional job each time. She is very quick in responding to my questions and to give me more options. Her answers are clear and very helpful. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Hooman · 21 June 2022 · Taylors Countrywide Dunstable
Agent replied · 20 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Stephen · 20 June 2022 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
★★★★★ 5/5
GoogleDealt with James Richens in the office. 1st property as a Landlord so little bewildered with the whole notion, but...
1/ Phoned on a Thursday pm
2/ Property on website on Friday am
3/ Property viewed by client on Saturday pm, and client offered full price
4/ Monday - Thursday paperwork and emails
5/ Friday pm client moved in
Crazy ride but James was very professional and so was Katie. Superb interaction, and clarity. Taylors should be proud to have them in the team at MKPositiveResponsiveness, Professionalism
Brian · 20 June 2022 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 19 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleI have interacted with 3 separate agents. One of them was alright, with the other two completely ridiculous. On top of the fact that I had to call the office 20 times until they answered, they simply don't get back to you. You email? No reply. You call them and leave a message? No call back. You get in touch with them, give them your details and they promise you to call you back? You won't hear from them again. I had to call them for 3 days straight to get a hold of a virtual viewing (they promised to send it and then simply didn't), and then 2 more days to ask them to book the property. In the end, I was casually told the property was let. Thanks a lot I guess, it's famously hard to send a text.
Worst agency I ever interacted with.NegativeResponsiveness, Professionalism
Mihail · 20 June 2022 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 19 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors dealt with our sale , sold the house within a week. Elliott managed the long process to completion and kept us informed and re assured throughout. Very professional, helpful and honest, I highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 20 June 2022 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 19 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe guys at Taylors are such a great team. I personally had Millie. She is always so positive, knowledgeable, helpful and really brightens up your day!
She arranged my entire move for me and I couldn't have asked for a more accommodating agent.
The professionalism and quality of service extends outward to the wider team and even to the Taylors Cleaners.
Ann and her cleaning team were absolutely incredible. They literally went above and beyond my requirements and I could not have asked for a more thorough job.
I also actually felt safe and comfortable with having them in my apartment without me being there too, which is not a preference I would normally choose.
I would love to have them back throughout the year.
6 out of 5 stars.
Thanks again to Millie and the extended Taylor's team!PositiveResponsiveness, Quality, Professionalism
Impact · 20 June 2022 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been really impressed with the amount of support I received from the Taylors Team especially from Ian Causton. Great professionalism as they made my buying experience so easy. Thanks and God BlessPositiveResponsiveness, Quality, Professionalism, Value
Kihida · 20 June 2022 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 19 June 2024
Many thanks for your wonderful 5* review! Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleTaylors Sales and Letting Agents Leagrave - A group of responsible professionals interested in protecting the interests of both sellers and buyers, i will certainly work with them again..and I will recommend them to everyone I know and need help to operate with their property to buy or be sold . Thanks Taylors see you soonPositiveProfessionalism
Angel · 20 June 2022 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 19 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIan, Adam and the rest of the team were really supportive on the sale of our family home, right from putting it on the market to handing over the keys. They were responsive, compassionate and it felt like they had our best interests in mind during the whole process. Would highly recommend!PositiveResponsiveness, Professionalism
Winnie · 20 June 2022 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 19 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Team at Taylors in Leagrave have been extremely helpful through our purchase process! We had seen a property with Adam at the viewing. Stuck in a chain, Ian and the team were professional throughout the longed out process. Managing the vendors, solicitors and keeping everyone in the loop. Thank you again to Ian, Adam, Harry and the entire team at the branch! All your work is greatly appreciated.PositiveResponsiveness, Professionalism
Tawfiq · 20 June 2022 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 19 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience dealing with Taylors Leagrave branch when purchasing my property. The team is professional and very helpful. Ian took an extra mile chasing queries, dealing with solicitors and providing feedback, always kept me in a loop.
Highly recommended!
Thanks guys!PositiveResponsiveness, Quality, Professionalism
Vaiva · 20 June 2022 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 19 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe quality of service was amazing, the team in yate offered 100 percent of there time and without there help I don't think I would not of coped I would recommend taylors in yate 100 percentPositiveResponsiveness, Professionalism, Value
Rachel · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend using taylors at Yate they were fantastic so helpful and very friendly . Thank you all for getting us in to our lovely house.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with the service from Lisa and Jacob at Taylors in Yate. They were helpful and responsive to any questions I had and I appreciated their upbeat nature a great deal. Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Andy · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleLisa and her Team have shown professionalism throughout and have always been available to help when needed.
Though there have been some difficult moments, Lisa has stayed positive and got the job done.
Thank you to Lisa and her team.PositiveResponsiveness, Quality, Professionalism, Value
Aimee · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI write this on behalf of my elderly Dad. The Manager and her team handled the sale of his property over a period of 7 months with the utmost professionalism, kindness and empathy. Their customer service was above and beyond expectation - we wish we could add a few more stars. Thank you SO much for making such a stressful time a little easier.PositiveResponsiveness, Professionalism
Elaine · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently purchased a property through Taylors of Yate. Throughout the experience Lisa, Ollie and Jacob were professional, polite, friendly and extremely helpful. I also had cause to seek advice from their financial advisor who was also extremely helpful. I would thoroughly recommend Taylors to anyone considering them for their property sale or purchase.PositiveResponsiveness, Quality, Professionalism, Value
Caroline · 20 June 2022 · Taylors Countrywide Bristol
Agent replied · 19 June 2024
Thank you for your amazing comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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