5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations
Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
Buyers3 reviews
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Our offices
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
- Taylors Countrywide Cardiff (Unit 13)Unit 13, Mermaid Quay, Cardiff Bay, CF10 5BZ471 reviews · 471 on Google (4.6)12 in the last 90 days
- Taylors Countrywide Cardiff (International Drive)International Drive, Penarth, CF11 0JP327 reviews · 326 on Google (4.6)16 in the last 90 days
- Taylors Countrywide Bedford (Unit 7)Unit 7, Russell Centre, Coniston Road, Flitwick, MK45 1QY242 reviews · 242 on Google (4.2)11 in the last 90 days
- Taylors Countrywide Luton (212 Marsh Road)212 Marsh Road, Leagrave, LU3 2QW230 reviews · 230 on Google (4.5)9 in the last 90 days
- Taylors Countrywide Milton Keynes (4 Barnsdale Drive)4 Barnsdale Drive, Westcroft District Centre, Westcroft, MK4 4DD202 reviews · 202 on Google (3.5)17 in the last 90 days
- Taylors Countrywide Bedford (32-36 Allhallows)32-36 Allhallows, MK40 1LN201 reviews · 201 on Google (4.1)9 in the last 90 days
- Taylors Countrywide Oxford12-13 St. Clements Street, OX4 1YG188 reviews · 188 on Google (4.3)8 in the last 90 days
- Taylors Countrywide Northampton (38b Main Road)38b Main Road, Duston, NN5 6JF155 reviews · 155 on Google (3.6)5 in the last 90 days
- Taylors Countrywide Northampton (4 Bridge Street)4 Bridge Street, NN1 1NW143 reviews · 143 on Google (3.5)0 in the last 90 days
- Taylors Countrywide BristolUnit 3, Town Square, Bradley Stoke, BS32 8FB142 reviews · 142 on Google (4.9)0 in the last 90 days
- Taylors Countrywide Dunstable2 High Street South, LU6 3HA114 reviews · 114 on Google (4.6)5 in the last 90 days
- Taylors Countrywide Biggleswade7a-9 High Street, SG18 0JE109 reviews · 109 on Google (4.6)3 in the last 90 days
- Taylors Countrywide WatfordThe Parade, 116 High Street, WD17 1BB92 reviews · 92 on Google (4.0)0 in the last 90 days
- Taylors Countrywide Peterborough34 Cowgate, PE1 1NA81 reviews · 81 on Google (4.3)0 in the last 90 days
- Taylors Countrywide Hitchin108 Bancroft, SG5 1NB27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Luton (640 Hitchin Road)640 Hitchin Road, Stopsley, LU2 7UG27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Bedford (182 Bedford Road)182 Bedford Road, Kempston, MK42 8BL24 reviews · 24 on Google (5.0)0 in the last 90 days
- Taylors Countrywide Wellingborough1 Silver Street, NN8 1BQ19 reviews · 18 on Google (3.2)0 in the last 90 days
- Taylors Countrywide Sandy3 Shannon Court, High Street, SG19 1AG14 reviews · 14 on Google (4.4)0 in the last 90 days
- Taylors Countrywide Letchworth Garden City4 Station Parade, SG6 3AW9 reviews · 9 on Google (4.1)0 in the last 90 days
- Taylors Countrywide Huntingdon103 High Street, PE29 3LL3 reviews · 3 on Google (3.3)0 in the last 90 days
- Taylors Countrywide Luton (27 George Street)27 George Street, LU1 2AF1 reviews · 0 on Google0 in the last 90 days
- Taylors Countrywide Milton Keynes (161-163 Queensway)161-163 Queensway, Bletchley, MK2 2DZ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Taylors Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
Googlethe worst agency ever, my fridge is broken 4 weeks before. They don't care. Still waiting someone to take an action.
Agent replied · 30 July 2023
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
2/5
GoogleThey take days to respond to e-mails, make little effort to recommend alternatives, need to be prompted to provide details. After much nudging and waiting by the customer there will eventually be a result.
Agent replied · 30 July 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery happy with the Sales team in Oxford. Great customer service. Warm and friendly staff who were very happy to answer my many questions & went above and beyond to help me. I would recommend this estate agent to everyone. Very pleased with my experience.
Agent replied · 30 July 2023
Hi Rachel! Thank you for your lovely 5* review for the branch. The team at Oxford really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleRecently moved into a rental property for let by Taylors. Have been incredibly patient, flexible and understanding with the limited free time that we are getting at the moment with regards to sorting out the move. Lucy especially has been fantastic and kept regular contact with us from about a month before we moved in all the way until now. They also have not hesitated to solve any problems we've had whatsoever. They've made a very stressful part of life, even more so during a pandemic, feel incredibly simple and stress free. We couldn't recommend them more!PositiveResponsiveness, Professionalism, Value
Agent replied · 20 June 2024
Many thanks for your wonderful comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleExcellent service from Darren and Sian thank you. Regards CathPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you for your great 5* review.
5/5
GoogleVery professional yet friendly service. Highly recommend!PositiveProfessionalism
Agent replied · 20 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleQuick response to my requirement of rentingPositiveProfessionalism
Agent replied · 20 June 2024
Thank you for your great 5* review.
5/5
GoogleThe service and communication from Taylors has been fantastic.Man thanksPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMy second time letting via Taylors and they are always so friendly, helpful and happy to answer any questions :)
Agent replied · 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAlice in particular went above and beyond to sort out our letting. 5* customer service and high levels of professionalism. Very happy 😊PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hi Lara, thanks for your wonderful 5* review. Alice and the rest of the team really appreciate it. Best wishes, Graham @ Customer Relations.
5/5
GoogleKept me in the loop regarding new properties and were extremely quick in sorting everything out for the new flat. Would recommend 100%.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHi I would just like to say how good Alice is from Taylor’s cardiff bay, she is always happy and very easy to talk to I real credit to your company thank you Alice your a star ⭐️PositiveQuality, Professionalism
Agent replied · 20 June 2024
Thank you for your marvellous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently used Taylors in Cardiff Bay. Excellent service and really went the extra mile to get things sorted for me in record time. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAmazing letting agency! They responded immediately, helped with any questions that I had and I was able to get a place in a matter of days. Specifically, Ellie did a fantastic job! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service, responsive and so helpful! Alice has helped me over the last couple of weeks to secure a flat. Very appreciative of her outstanding customer service.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you for your 5* review and great comments! Best wishes, Lucy, Customer Relations
5/5
GoogleAbsolutely wonderful experience. My whole tenancy went so smooth for 2 years. The team is so responsive and one the best to work with in and around Cardiff area.
Agent replied · 20 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleRecently began renting through Taylors, Keia handled the showing and organised everything with the landlord and was generally incredibly helpful along with their colleague Victoria. Can't thank them enough for making the process easy.PositiveProfessionalism
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDuring my buying process I dealt with Darren and Sian. Both are fantastic and responsive to any queries and questions. They kept me informed at every stage and made the process painless as possible, quite the opposite of the solicitors I used. I highly recommend taylors estate agents. 👌PositiveResponsiveness, Professionalism, Value
Agent replied · 20 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery efficient and friendly staff at Taylors, Mermaid Quay! The service I received from Alice, Victoria & Maria were faultless...from the moment I called the branch to arrange a viewing through to key collection of the property. I highly recommend them.PositiveResponsiveness
Agent replied · 20 June 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMaria found the perfect flat for my family! She is very polite, helpful and such a lovely person to talk with. We are very happy with Taylors's service and would highly recommend. Thank for all the staff! Wish a lot of success!!!PositiveQuality
Agent replied · 20 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI've had a lovely experience with Taylors, from the moment I went to view the flat. Ellie and Vicky have been great in looking after me, as I'm a first time renter. The support they have given me through this process has been a big help, I can't thank them enough.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave been using Taylors to let my place in Cardiff Bay for over ten years without any issues. They are professional and efficient, my apartment is rarely empty for more than a few days. Thanks once again to Gary and the crew!PositiveQuality
Agent replied · 20 June 2024
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleSian and Darren are professional, friendly, cheerful and absolutely committed to giving 10 out of 10 customer service. The sale of my apartment was not easy, but they worked really hard on my behalf and got it over the line. Absolutely no hesitation in recommending these guys, and Taylors, to anyone buying or selling a property in Cardiff.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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Questions about Taylors Countrywide
Which Taylors Countrywide office has the most reviews?
Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
Where are the Taylors Countrywide offices?
The 23 Taylors Countrywide offices, by town:
- Bedford (182 Bedford Road): 182 Bedford Road, Kempston, Bedfordshire, MK42 8BL
- Bedford (32-36 Allhallows): 32-36 Allhallows, Bedford, Bedfordshire, MK40 1LN
- Bedford (Unit 7): Unit 7, Russell Centre, Coniston Road, Flitwick, Bedford, Bedfordshire, MK45 1QY
- Biggleswade: 7a-9 High Street, Biggleswade, Bedfordshire, SG18 0JE
- Bristol: Unit 3, Town Square, Bradley Stoke, Bristol, BS32 8FB
- Cardiff (International Drive): International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
- Cardiff (Unit 13): Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
- Dunstable: 2 High Street South, Dunstable, Bedfordshire, LU6 3HA
- Hitchin: 108 Bancroft, Hitchin, Hertfordshire, SG5 1NB
- Huntingdon: 103 High Street, Huntingdon, Cambridgeshire, PE29 3LL
- Letchworth Garden City: 4 Station Parade, Letchworth Garden City, Hertfordshire, SG6 3AW
- Luton (212 Marsh Road): 212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW
- Luton (27 George Street): 27 George Street, Luton, Bedfordshire, LU1 2AF
- Luton (640 Hitchin Road): 640 Hitchin Road, Stopsley, Luton, Bedfordshire, LU2 7UG
- Milton Keynes (161-163 Queensway): 161-163 Queensway, Bletchley, Milton Keynes, Buckinghamshire, MK2 2DZ
- Milton Keynes (4 Barnsdale Drive): 4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
- Northampton (38b Main Road): 38b Main Road, Duston, Northampton, Northamptonshire, NN5 6JF
- Northampton (4 Bridge Street): 4 Bridge Street, Northampton, Northamptonshire, NN1 1NW
- Oxford: 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
- Peterborough: 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA
- Sandy: 3 Shannon Court, High Street, Sandy, Bedfordshire, SG19 1AG
- Watford: The Parade, 116 High Street, Watford, Hertfordshire, WD17 1BB
- Wellingborough: 1 Silver Street, Wellingborough, Northamptonshire, NN8 1BQ
What do buyers say about Taylors Countrywide?
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
