Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleIan and the Taylorβs Leagrave team are exceptional! Despite multiple challenges, they expertly navigated the process, ensuring the sale of my dream property went smoothly and through to completion.
Ian in particular is personable and approachable; his skills shone as he worked tirelessly with my solicitor, his own internal department and the seller (and their solicitor!), commendable! His commitment went above and beyond, making a significant difference. The branch and the staff advice was also was clear, timely and invaluable. Highly recommend!ππ‘
Ikhlaq Β· 27 July 2024 Β· Taylors Countrywide Luton (212 Marsh Road)
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5/5
GoogleI lived in Bedford in a property managed by Taylor's for over 2 years. Thier service was excellent and they helped and guided me in first finding a property (I was new to the UK then) and then managing it. The property was looked over by Georgia Cook during my time who has been responsive and understanding. Would definitely recommend.
Nasir Β· 27 July 2024 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Nasir of your experience with our lettings team. Kind regards Lucy, Customer Relations.
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5/5
GoogleHad very good experience with them and Georgia is very kind and help me alots . Thank you so much for everything
Sunitha Β· 27 July 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 26 August 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the lettings team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI've used them many times over the past years. They've always been professional and efficient at finding reliable tenants.
Daniel Β· 27 July 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 26 August 2024
Thanks for the wonderful 5* review regarding our letting team Daniel! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI recently had the pleasure of working with Georgia from Taylors to rent a house in Bedford. From our initial consultation, Georgia was professional, knowledgeable, and incredibly responsive.
She took the time to understand my needs and preferences, showing me a variety of properties that fit my criteria. Her expertise in the local market was evident, and she provided valuable insights that helped me make informed decisions.
One aspect that stood out was her excellent communication. Georgia kept me updated at every stage, promptly answering my questions and addressing any concerns. This level of transparency and attentiveness made the entire process smooth and stress-free.
Thanks to her hard work and dedication, I am now the proud tenant of a wonderful home.
I highly recommend Georgia and Taylors to anyone looking to buy, sell, or rent a property. Their exceptional service and commitment to their clients are truly commendable.
Saoudi Β· 27 July 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 26 August 2024
Hi Saoudi Haithem, thank you for sharing your positive experience working with Georgia at Taylors letting branch. We are delighted to hear that she provided exceptional service and helped you find a wonderful home in Bedford. Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Eastway Β· 26 July 2024 Β· Taylors Countrywide Cardiff (International Drive)
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5/5
GoogleVery friendly helpful and professional
Cheree Β· 26 July 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for your excellent 5* review Cheree. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad amazing experience, doing veiwing and assistance with looking for properties.
Definitely my best experience with letting agents
Thank you Georgina for you kind support
Izaak Β· 26 July 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Izaak Morris! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI purchased a house with Taylor's recently. Emily, Cerys and Josh were polite, helpful and professional . Thanks to them whole process went smoothly. They did an amazing job. Highly recommended.
Marcin Β· 26 July 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Marcin. Kind regards Lucy, Customer Relations.
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1/5
GoogleI rented a flat from Taylor, it's been over a month I moved out Taylors will not refund me my deposit, I have been calling and they keep telling me I will get it in 10days its over a month now, some many times they will not answer. Please people should stop using Taylors that deposit policy is a scam.
Jay Β· 25 July 2024 Β· Taylors Countrywide Northampton (4 Bridge Street)
Agent replied Β· 24 August 2024
Hello Jay,
I'm sorry to hear about your experience with your deposit return. Please contact us at review@countrywide.co.uk so we can address this issue promptly.
Kind regards, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Eduardo Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Eduardo Duque Estrada thanks for your 5* review.
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5/5
GoogleHarriet always very helpful and attentive.
Michael Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thanks Michael for your great 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a small problem that was dealt with very quickly and with no fuss, keep up the good work guys
Lawrence Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thanks for the wonderful 5* review Lawrence! Best wishes, Lucy, Customer Relations.
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1/5
GoogleSent an agent to value without booking properly first and got my name wrong too. Embrassing. Did not want to fix it either.
H Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Hello H Sullivan, thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
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5/5
GoogleWorking with the company for over 10 years. Fantastic agency Harriet, Georgia, James, Cameron and Jordan are a brilliant team. Highly recommend!!
Craig Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Craig. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly recommend Taylors specifically Cameron! He was very helpful throughout the whole process. Communication was great and the speed of the process was fantastic. Knowledgeable and always quick to respond. Thank you!
Lauren Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Lauren. Kind regards Lucy, Customer Relations.
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5/5
GoogleAfter trawling through Right Move and all the other various property websites applying for properties, it was wonderful to get a friendly phone call from Jordan.
The property he showed me was a very close second to the property I eventually went for, but he was a wonderful individual to work with.
As I move forward building my own property portfolio, I know it is Jordan who I want to work with on the lettings side of things. He is a fantastic young man who goes above and beyond the common 'computer says no' and 'jobsworth' mentality that is sweeping across the nation these days.
Until the next time Jordan, be well and thank you for everything!
Dawn Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thank you Dawn for your kind words and for sharing your experience! We're delighted to hear that Jordan made such a positive impression and we look forward to assisting you with your property portfolio in the future. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAll of the team members were really helpful from the beginning until we find a flat for rent. Special thanks to Jordan Protheroe at Cardiff bay branch who went beyond and help us throughout the process. He is easy to communicate with and very helpful.
Taylors letting agents can be highly recommended to anyone who is looking to get a property to rent without stress free.
Sanduni Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Hello Sanduni, thank you so much for your kind words and recommendation! We're thrilled to hear that Jordan and the team were able to assist you so effectively. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRarely head into the actual office, but regularly deal with the team over the phone. Everyone is helpful and knowledgeable, if they can't help personally they quickly find answers or hand you to the correct person.
Have been dealing with Harriet Spittle recently and she is always polite, friendly and ready to help. I have had a flat managed by this branch of Taylors for many years now and would definitely recommend.
Suzy Β· 24 July 2024 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 23 August 2024
Thank you for leaving us your superb 5* review and recommendation Suzy. Best wishes, Lucy, Customer Relations.
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1/5
GoogleIf I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone.
The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants.
I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned.
Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.
Jane Β· 27 June 2024 Β· Taylors Countrywide Northampton (38b Main Road)
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5/5
GoogleHad a good experience with them overall, Georgia was very helpful when needed, and sorted everything promptly. During the reference process there was some lack of communication as people were coming and going for annual leaves although it did not affect my overall experience and final outcome. I do recommend them.
Pedro Β· 27 June 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 26 August 2024
Padro, thank you for leaving your excellent 5* review and recommendation. I will ensure your kind words are passed onto our lettings team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI lived in Bedford in a property managed by Taylor's for over 2 years. Thier service was excellent and they helped and guided me in first finding a property (I was new to the UK then) and then managing it. The property was looked over by Georgia Cook during my time who has been responsive and understanding. Would definitely recommend.
Nasir Β· 27 June 2024 Β· Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Nasir of your experience with our lettings team. Kind regards Lucy, Customer Relations.
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5/5
GoogleHad dealings with Aidan.. nice guy who took the time to understand my requirements and catered to my needs. Highly recommend.. π β¦
Sonu Β· 26 June 2024 Β· Taylors Countrywide Cardiff (International Drive)
Agent replied Β· 25 August 2024
Many thanks Sonu for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GooglePolite and professional and very professional Great communications and guidance
I prefer this commpany very much
Smart Β· 25 June 2024 Β· Taylors Countrywide Northampton (4 Bridge Street)
Agent replied Β· 24 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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