Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
1/5
GoogleDespite taking a fee every month and being promised that my beautiful apartment would be looked after - it was outside my comprehension that a property could be so damaged by a tenant and a management company mismanaging the entire process.
After month one, the rent was never fully paid, or at best, very late. I had to get involved to ask Taylors to pursue this (seems as long as a tenant pays a 'bit' it is not considered unpaid).
I also had to chase Taylors to ensure the tenant moved out at the end of the tenancy but was told 'we cannot make them hand over the keys.' The tenant stayed an extra 2 nights.
The damage to the property was extensive - a bed broken in half, radiators ripped off walls, holes in walls etc and there was drug paraphernalia and cigarette butts everywhere, despite the property being a no-smoke property. Taylors had not picked any of this up during site visits.
I had to file a dispute as the tenant was chasing the deposit - this took a significant amount of time and the onus was on me to prove the damage (easily done with photos). During this time, Taylors were regrouping and not accepting any liability for mis-management, neither did they support me during this challenging time. The deposit did not come close to covering the repairs or replacing damaged items.
The team are all lovely people but I didn't pay a fee each month for nice people but for a professional organisation to manage my property for me at a fee. This did not happen.
Based on my experience and how much this cost me financially and emotionally, I would never recommend Taylors.
Rhi Β· 11 December 2025 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 11 October 2026
Hello and thank you for taking the time to leave a rating. Iβm sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Ka Β· 11 December 2025 Β· Taylors Countrywide Cardiff (Unit 13)
Agent replied Β· 11 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! Weβd love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
β
β
β
β
β
5/5
GoogleIt was a smooth moving experience, Louis was very helpful.
Miguel Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 30 December 2025
Thank you for your kind words! We are so happy to hear that our team, especially Louis, provided you with a smooth moving experience. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
1/5
GoogleRating only, no written review.
Π’Π΅ΡΡΠ½Π° Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 30 December 2025
Thank you for bringing this to our attention. If you could email us at review@countrywide.co.uk with more information weβd be glad to investigate further.
β
β
β
β
β
5/5
GoogleTaylorβs were brilliant. They were quick and professional with everything we needed help with.
All the staff were great and really helped us out massively with the whole process especially Jordan and Louis.
MajesticCow Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 30 December 2025
We are so thrilled to hear that you had a fantastic experience with our team at Taylor's! Thank you for sharing your positive feedback and for giving special recognition to Jordan and Louis. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleWe have been renting a property for some time now.
The property manager, Sinead Parker, exhibits true professionalism in all our encounters. She has consistently gone above and beyond to fix our issues; with timely communication; prompt contact with making arrangements promptly; following up on contractors and work done. We feel well taken care of.
Wanlingy Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 29 August 2024
Many thanks AroruA for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe have been looking for a home for months with no luck until I met Louis Warmington from Taylors. He was just the right person, from speaking to him about viewing until when the papers were signed. He was honest and highly professional. He carried me through the whole process. Thank you π β¦
Sally Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 30 December 2025
Thank you so much for your kind words! We are thrilled to hear that Louis was able to help you find your dream home with ease and professionalism. We strive to make the home buying process as stress-free as possible and we are glad to know we achieved that for you. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleI have been looking for a property to rent in Oxford and Taylors team have help me with all the process very professionally and whit a friendly aproche. Thank you for your help!
Marina Β· 30 November 2025 Β· Taylors Countrywide Oxford
Agent replied Β· 30 December 2025
Thank you so much for your kind words! We are thrilled to have been able to assist you in finding your perfect rental property in Oxford. Our team takes pride in providing professional and friendly service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleBefore we decided to market our property for the 4th time, I went online to read reviews of estate agents in Luton/Dunstable. Taylors caught my eye due to its positive reviews & so I chose them! From Day 1, Luke Barker has been nothing but a great help - from choosing how to sell our house (traditional or auctioning) to how best to advertise it. He was very understanding, patient & very informative. His positive demeanor every time we speak to him made us think we're truly in good hands. The rest of the team have been great in communicating with us through emails and calls re: viewings & feedbacks (thank you so much, Kayleigh Downes & Emily Darrall). They were constantly keeping us on the loop which was great. TAYLORS have honoured all our wishes and successfully managed to get us a buyer in just a month!
In Luke's absence, Clive Cook (Manager) was proactive in doing some chasing which helped us complete the sale right on time. Leaving the keys in the office a few days ago was surreal. With lovely Emily receiving them, I felt the genuineness of her words and her smile...it just made that kinda sad (leaving our home after 16 years), kinda happy day, to be actually one of our proud and happiest day!
I can truly conclude that in all the estate agents I dealt with for the past 5 years, TAYLORS undoubtedly has a great team, all working together! They know how to handle their clients professionally, so I'd say they are very well recommended. Thanks again, Luke, as well as everyone who made this sale a successful one! You are all amazing!!!
DJ Β· 13 November 2025 Β· Taylors Countrywide Dunstable
Agent replied Β· 13 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team, especially Luke, Kayleigh, Emily, and Clive, provided excellent service and helped make your selling experience a success. We pride ourselves on our professionalism and teamwork, and we are honored to have you as a satisfied client. Thank you for recommending Taylors and trusting us with your property. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleWe saw a house we fell in love with and within a week the team at Taylors had us on the market and sold! They communicated regularly and were really friendly and supportive. I canβt imagine any other agent offering what Taylors have given us. They have truly helped make our dream home our reality and we canβt thank them enough.
Megan Β· 13 November 2025 Β· Taylors Countrywide Biggleswade
Agent replied Β· 13 April 2026
Thank you for choosing Taylors as your real estate agent! Helping you find your dream home and making the selling process a smooth experience is our top priority. It brings us joy to know we have helped you achieve your goals. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleA great experience buying through Taylors. Gianni has been easy to get hold of and quick to respond and deal with any queries or problems that have come up. Would recommend.
HannahM Β· 13 November 2025 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 13 April 2026
We are thrilled to hear that you had a great purchasing experience with us at Taylors! Our team, especially Gianni, strives to provide quick and efficient assistance to our customers. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleHad a viewing with Filip, very friendly and welcoming. He was always happy to answer any questions we had. Thank you Filip.
Kirsty Β· 13 November 2025 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 13 April 2026
Thank you for your kind words about Filip! We're so glad to hear that he provided a welcoming and helpful experience during your viewing. We'll be sure to pass along your compliments to him. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleRating only, no written review.
Donutter58Chloe Β· 13 November 2025 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 13 April 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, weβd be very interested to hear them.
β
β
β
β
β
5/5
GoogleI'm so glad I chose this agents to help me to find a house. It is my best experience with a Taylors Sales and Letting Agents Bedford. Reece is a good man.
He is so helpful, knowledgeable, friendly and very trustworthy. He is kind and very reliable. His dedication and professionalism are excellent.
Parveen Β· 13 November 2025 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 13 April 2026
Thank you so much for choosing our agency to help you find your dream home! We're thrilled to hear about your positive experience and that Reece was able to provide top-notch service. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleVery good agency and very easily to get the property you want the staff very helpfull and kindness . Again Thank you
Domingas Β· 13 November 2025 Β· Taylors Countrywide Bedford (Unit 7)
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our agency. Our team is dedicated to helping our clients find their dream property with ease. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleIfzal had been very punctual from the beginning until we closed our deal he even responded to us on his day offs. Very much recommended brooker, nothing negative to say. 5 star deserved.
Jayrald Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for your kind words! We strive for excellent customer service and are glad to hear that we met your expectations. It was a pleasure working with you and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleI am very much happy to their service. Many thanks for Sharukh and Ian.
Kamrul Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for your kind words! It was our pleasure to provide you with exceptional service. We will make sure to pass on your thanks to Sharukh and Ian. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleRavi and Sharukh provided fantastic energy to end service. They did exactly what they had explained to us and nothing was too much. Professional and approachable.
NANDITA Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for your kind words! We're thrilled to hear that Ravi and Sharukh's enthusiasm and professionalism left a lasting impression on you. We strive to provide top-notch service and it's great to know we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleHaving accepted Taylors' offer of a free evaluation of our house in Leagrave we were attended by Sharukh Ahmed over the weekend. β¦
Mike Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for the amazing review! We're delighted to have Sharukh on our team and glad that he provided you and your wife with such a positive experience. Best wishes, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleAmazing service! Ian especially, really friendly and always within reach. Felt accompanied from start to finish. Thank you very much for all your help to buy and to sell.
Samire Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for your kind words about our service, we truly appreciate it! We are thrilled to hear that Ian was able to provide you with a great experience throughout the buying and selling process. We are dedicated to providing excellent customer service and we are happy to have been able to meet your expectations. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleDealth with Ifzal who was the mortgage broker. Absolute amazing experience. He helped throughout the whole process and advised. Definitely will be returning if ever needed.
Belal Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for sharing your positive experience with Ifzal! We take pride in providing exceptional customer service and are thrilled to hear he was able to assist you with your mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleThe team was very helpful, Ifzal helped us throughout the process of buying our first home, very patient guy and explained everything well.Thank you team leagrave.
Joyline Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
"Thank you for your kind words! Helping our customers achieve their dream of homeownership is our top priority. It was a pleasure working with you and we appreciate your trust in our team. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleI had a fantastic experience with this estate agency. From the first viewing right through to completion, Ian and Salman were extremely helpful, professional, and supportive. Ian maintained regular contact with me and the seller, always working to get the deal done efficiently. He also recommended a good surveyor and solicitor, which made the whole process smooth and stress-free. I really appreciate their dedication and would highly recommend them to anyone looking to buy a property.
LA Β· 13 November 2025 Β· Taylors Countrywide Luton (212 Marsh Road)
Agent replied Β· 13 April 2026
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience with our estate agency. Our team works hard to provide excellent service and support throughout the buying process. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleSuch a lovely professional team, was helped by a young lady called Rosie who was warm and always responsive, a pleasure to talk to on the phone and super bubbly when showing me the property. Made what has historically been a very stressful experience very simple!
Ione Β· 13 November 2025 Β· Taylors Countrywide Northampton (38b Main Road)
Agent replied Β· 13 April 2026
"Thank you for your kind words! We are thrilled to hear that our team, especially Rosie, provided excellent service and made your experience stress-free. We love having bubbly and responsive individuals on our team to assist our customers. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
