Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleMy wife and I recently sold our propety with the help of Romans estate agents in Farnborough. This was made so easy by the team and they made everything so simple by keeping us constantly updated every step of the way. It was our first sale so naturally we did not know what to expect and I think one of the team members noticed this. Jonathon picked up on this and over the course of the next few months he became our new guardian angel. He often worked to timmings that suited us, went out his way to answer any questions we put to him and even took the libity of calling us after he had finished work to ensure we was kept informed the second new information was received. We know for sure that given half the chance we will go straight back to Romans when it comes to moving again. There is a reason they are the most popular (not necessary the cheapest but the price reflects their work) estate agents in Farnborough and Jonathon easily ensures this reputation remains.
On a down point, the only issue we did have was that Romans had over valued our propety by £15k, resulting in very few offers of our propety to start with, this took a few months for Romans to notice and cost us with time. Apart from that there was no problems what so ever so if your reading this, thank you Jonathon and thank you Romans.
Terry · 11 December 2013 · Romans Farnborough
★★★★★ 5/5
GoogleAmazingly helpful in mine and my partners relocation to our new rental home. Abbie and Kelly were extremely helpful, and Abbie especially always contacted me ASAP. I adore our new home and it was in perfect order for when we moved in. Much …
Jack · 4 October 2013 · Romans Fleet
★★★★★ 4/5
GoogleVery good service from Mike and team at Romans. Constantly kept in touch, updated regularly, followed up, and this produced a fast sale (2 weeks) with a quality purchaser at a higher price than expected. Professional service that I am happy to recommend, and would use again.
James · 25 September 2013 · Romans Aldershot
★★★★★ 5/5
GoogleA straightforward and excellent service from Romans. I was kept informed all the time as to what was happening with the let of my house and Romans has been great in addressing any questions or queries I had. Overall, an excellent service, which I can not recommend enough. Thank you!
Krasi · 20 September 2013 · Romans Farnborough
★★★★★ 5/5
GoogleThere's a great team over at Romans, Farnborough. We tried to let our apartment several times and had a few glitches in doing so due to a change in our circumstances. Despite the back and forth Hannah (and later Charlotte) hung in there with us until we could finally get the property ready to let. The apartment was let in a matter of days from being advertised. From finding tenants, helping out getting a sofa delivered, organising gas and electricity safety checks to cutting keys - they were a professional team from start to finish!
Cyreath · 29 August 2013 · Romans Farnborough
★★★★★ 5/5
GoogleA very professional and friendly team at Romans have given us an exceptional service and would definitely recommend to others.
Swara · 28 August 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleRecently used Romans in Lower Earley to let a property - they were quick and efficient and I love that you can do most things online.
thank you!.
Claire · 28 August 2013 · Romans Lower Earley
Agent replied
Thank you for your kind comments and positive review about the team at Romans Lower Earley and pleased to see you are using our online Landlord Account.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 4/5
GoogleI have been a landlord for nearly 3 years now and having never let a property before, I have been very grateful and appreciative of the help and support that Romans have given me. We are now on our third set of tenants and I have to say that Romans have been very efficient and professional with regards to all aspects of letting my property.
Thank you!
Andrea · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleRob Flood Lettings manager at Romans Lower Earley, and his team have always come up trumps in finding me tenants for my property.
They are efficient, informative and professional at all times with a friendly and approachable manner.
I would not hesitate in recommending them.
Nick · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleBuying a house is a challenging time. My partner and I had been buying a property through another agents but after 6 months of putting up with them bending the truth, we'd finally had enough and pulled out.
We were in a bit of a rush to find our next property due to having our first baby on the way. All I can say is thank god we found a vacant house that we love through Romans.
We liaised with Lee Glome from the Lower Early branch to negotiate the deal for us, and once that was agreed upon, Romans hand you over to their "Move Management" team. Lisa Roe was the lady on point to assist us from beginning to end of the deal and was constantly chasing the vendors solicitor on our behalf. It is honestly the most professional service I've been lucky enough to of experienced. I can't thank Lisa enough for all of the help and support she gave us, it made our first time purchase a lovely experience, and it was all completed within 4 weeks!
If only more estate agents were like Romans!
Daniela · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleAs a landlord, the service I’ve received from Rob Flood and the team at Romans in Lower Earley has consistently been excellent. They’ve been professional and efficient in dealing with the property and friendly and helpful to deal with on a personal level.
I have no hesitation in recommending them to others.
Melanie · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleI have used Romans Lettings for the last few years now and I am very impressed by their service and management of my property. I have been very impressed when dealing with agency as they have always been very proactive and Rob Flood has been very professional in his dealings with me and ensuring that I find a suitable tenant.
I also find their managing services excellent and am impressed with their problem-solving and proactive approach. I would not hesitate to recomment them to others.
Shazia · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleThe service we received from Tom Skinner was excellent. He sold our house in two weeks and also arranged an open house one Saturday lunch time in December.. From the open house we had an offer which we accepted the following week, This was over the asking price due to the interest with the open house viewing.
Tom was excellent,he updated us with every viewer we received at our property.
Once we had sold the house Lisa Rowe then took over by updating us and our buyers with the progress of the sale.
This has all gone smoothly and we complete in two weeks time.
I would like to thank the staff at Romans for their excellent customer service.I would highly recommend Romans if you are thinking of buying or selling your property.
Lyn & Ray Paton
Ray · 31 July 2013 · Romans Lower Earley
★★★★★ 5/5
GoogleWe Instructed Romans to sell a property for us and found the Team extremely friendly, helpful and professional through the whole process. I would highly recommend Romans as they provided a first class service. Barry has a very good pro-active team and have a refreshing approach to estate agency.
Claire · 31 July 2013 · Romans Woodley
Agent replied
Thank you Claire for your lovely review. I am indeed very proud of my team whom work extremely hard to ensure the buying and selling process is as stress free as possible. It is especially rewarding when we receive such a positive review from a cooperate customer who must deal with hundreds of estate agents annually. For the record we also found you and your company a joy to deal with too! Barry Wild - Senior Manager, Residential Sales
★★★★★ 5/5
GoogleHaving lived in the same property for 26 yrs. we were a little apprehensive about going to market and were definitely looking for a high level of support and a safe pair of hands. We talked with three potential local agents and we both felt that James, his Crowthorne team and the Romans organisation generally would fit the bill.
We were not to be disappointed with our choice. The advice, support and marketing were spot on and on going feedback was very good. 22 viewings and 2 realistic offers were the result.
Romans support does not end following offer acceptance and the move management team ensure that the subsequent, often tortuous, processes stay on track until satisfactory completion is achieved with James still very much in the loop.
Happy to recommend and thanks again.
Brian & Jenny Scott
Brian · 31 July 2013 · Romans Crowthorne
Agent replied
Dear Mr and Mrs Scott,
Thank you so much for your kind comments regarding the service you received from James and his team at our Crowthorne office. I was delighted to read your feedback and I have congratulated the team on their work. We do understand that clients have a choice as to which agent they appoint and I am pleased that you chose us and allowed us to be of service. Once again thank you and I hope we may of service again in the future. Antony Gibson, Director, Residential Sales
★★★★★ 5/5
GoogleWe were more than happy with the service we recieved from Romans, although it took a long time to sell our house, Jason worked tirelessly, showing lots of people around our house, especially as we were in Spain for a lot of the time, he kept us informed. and spent the extra time, switching on the heating, lights etc to make our house feel like a home during the grey winter months while we were away. Thank you once again Jason.
Lynn · 31 July 2013 · Romans Wokingham
Agent replied
Dear Mrs Sharp,
Thank you for taking the time to place a review and for your kind words regarding Jason which I know were really appreciated. Thank you for having chosen Romans and I hope we may of service again in the future. Yours sincerely Tony Gibson, Director, Residential Sales.
★★★★★ 5/5
GoogleWe were very impressed with the service we received from Romans. Michael Page and his team were on the ball throughout the sale and our Move Manager, Natalie Boyd went the extra mile to ensure that everything went to schedule.
The Lower Earley team helped us find our next home, and once again the service was excellent.
I would have no hesitation in recommending Romans and would certainly use them again.
Jim · 31 July 2013 · Romans Wokingham
Agent replied
Dear Mr Callaghan,
I was pleased to see your feedback on the service you received from Michael Page and Natalie Boyd of the Wokingham team when selling your home and the help you received from the team at Lower Earley in finding your new home. The team asked me to convey their thanks to you for your kind comments and may I thank you for having chosen Romans and taking the time to post your review. I sincerely hope we may be of service again in the future. Tony Gibson, Director, Residential Sales.
★★★★★ 5/5
GoogleThe old saying you get what you pay for, this company emulates it, there is a lot of choice in basingstoke and we did not choose the cheapest , BUT we got the BEST ,
from the service they provided to the first client who rented our home , if you are looking to sell or rent your property you will not do better than ROMANS. All the staff communicate with each other so that everyone knows who you are when you call or visit the office ,thank you all at ROMANS Basingstoke.
Larry · 31 July 2013 · Romans Basingstoke
★★★★★ 5/5
GoogleRomans manage my property in Basingstoke and they have always offered a fantastic level of service, responding quickly and effectively to issues or requests and ensuring that potential drama's never turn into a crisis. The rental team and particularly the property management team, led by Elaine and overseen by Lynn, manage my property as if it's their own, and I can't give higher praise than that.
In fact Elaine is exceptional in all her work and communications with me and is a real pleasure to deal with. I highly recommend her and of course the Romans managed service generally. Great work.
Rob · 31 July 2013 · Romans Basingstoke
★★★★★ 2/5
GoogleIf only as much effort went into training the staff as was put into building a new office perhaps you would be able to hold a conversation long enough in order to book a valuation without incorrect details being writte down. Sorely disappointed
Rebecca · 31 July 2013 · Romans Bracknell
★★★★★ 5/5
GoogleI recently sold my late father's house through Romans, I'm not usually a fan of Estate Agents but these guys were amazing! The manager, Jon Hawthorne, kept me updated all of the time, was professional but friendly too. While I was undergoing major surgery he decided not to pass on particular info that was not good news (ultimately it was all fine in the end) as he didn't think it would be beneficial at that point; I appreciate that, I would have just worried and it is good to see someone can think for themselves. Jon also came to see me in Maidenhead to discuss the sale as he knew that I found it upsetting to have to return to my late father's house. I stressed the need for a buy-to-let buyer so that my tenants would not have to move out, Jon took this on board fully. Full marks to Jon.
Jon's colleague, Lisa Roe our Moves manager was also extremely professional and efficient and did a very good job.
Thank you!
Sue · 31 July 2013 · Romans Bracknell
★★★★★ 4/5
GoogleMy experience with Romans in Bracknell has been excellent.
I dealt mainly with Charlotte Wild, whom I found very professional and courteous. Whenever I left voice mail or "e" mail, Charlotte never failed to return correspondence. Always very helpful, with any problems that arose.
I was renting a property through Romans, and it all went very smoothly. Then when I needed assistance to vacate prematurely, Charlotte did everything she could to make it as painless as possible.
I found everyone I dealt with at Romans, Bracknell very courteous and helpful. Always greeted when visiting the premises, never left to be ignored.
Well done and thankyou.
Michael · 31 July 2013 · Romans Bracknell
★★★★★ 5/5
GoogleFor all the years I have been associated with Romans, both as a client of your rental and sale service, I have found you all to be professional, efficient, helpful, proactive and, most importantly, completely trustworthy. You have all been a real pleasure to deal with.
Thanks very much indeed to you for your help and patience and for your good, sound advice. I shall certainly sing Romans' praises whenever anyone I know is looking for an agency either for sale or rental.
Jenny · 31 July 2013 · Romans Bracknell
★★★★★ 5/5
GoogleWe have had a great experience whilst selling our house. We received good advice before putting it on the market and plenty of viewings soon after. A sale is going through at the moment. We found Romans helpful and highly efficient - much improved on previous encounters with estate agents!
Pippa · 9 July 2013 · Romans Tilehurst
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.