Romans estate agents in Fleet, Reading, Bracknell and 18 more

★★★★★ 5/5

Google

I have been letting my property through Romans sunningdale since 2021and can say i am pleased with the service they provide. Particularly Jasmine Britten who has been great throughout and Atesh who found the tenants and assisted even during a void period. Above and beyond. Many Thanks!!

Christopher · 13 July 2026 · Romans Ascot

★★★★★ 5/5

Google

I cannot thank Atesh, Chloe, and the team at Romans Sunningdale enough for their incredible support. We were navigating a massive move back to the UK from America, which could have been an absolute logistical nightmare. However, the team was truly amazing from start to finish. ​Despite the massive time difference, they were incredibly attentive, always responsive, and went above and beyond to make sure everything got over the line smoothly. Their communication and local information were spot on, giving us complete peace of mind throughout the entire process. If you want a team that actually cares and delivers elite service, look no further. Highly recommended!

Calum · 13 July 2026 · Romans Ascot

★★★★★ 5/5

Google

Chloe from the Sunningdale office was fantastic while we were searching for a new rental property. She was transparent, well-informed, and quick to respond to and relay questions. Her professionalism and support made the whole process much smoother.

Vlada · 13 July 2026 · Romans Ascot

★★★★★ 5/5

Google

Romans have been letting property for the last few years. Atesh and Chloe has done a great job again in lettings the property. Atesh and Chloe have always provided a great service and has been very professional and responsive in dealing with any issues/queries and providing timely updates. Highly recommended.

John · 13 July 2026 · Romans Ascot

★★★★★ 5/5

Google

Great experience with Romans so far, very transparent, communicative and a please to work with, especially Isabella who has been my go-to contact for over a year now.

Hassan · 13 July 2026 · Romans Burnham

★★★★★ 5/5

Google

Always had a great service. Kim Stockley, my account manager is particularly great at helping through any issues and facilitating a good result for all.

Duncan · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

Sam at Romans was very helpful in finding a new home for our father in November 2025. In the following months Kim has also been extremely good in helping us resolve any queries. We are very happy to recommend the Romans team in Windsor.

Liam · 11 July 2026 · Romans Windsor

★★★★★ 1/5

Google

AVOID ROMANS WINDSOR If you value fair treatment, transparency and professionalism, I would strongly recommend looking elsewhere. My experience with Romans Windsor was poor from shortly after moving into the property and deteriorated further throughout the tenancy, culminating in an exhausting and frustrating check-out process. GARAGE ISSUE FROM THE START When I moved into the property in October, the garage was in a poor condition and appeared not to have been cleaned in years. More concerningly, the garage contained a substantial quantity of the landlord's belongings, including wardrobes, furniture and boxes of materials for the landlord's new home. These items remained there until mid December. For over two months of my tenancy, I was unable to properly use part of the property that I was paying for. CHECK-OUT PROCESS The check-out report was completed to a vastly higher level of detail than the check-in inventory. Despite this, deductions were pursued for items that were: • Already present at the start of the tenancy • Recorded in the check-in inventory • Insufficiently evidenced at check-out One example was being asked to pay for the removal of two large carpet offcuts despite the check-in inventory specifically recording "2 x large carpet off cuts" as being present when I moved into the property. I accepted responsibility for a number of items and made repeated attempts to reach a reasonable settlement. However, many responses simply repeated that the landlord believed the charges were valid rather than addressing the evidence submitted. CONTRADICTORY INFORMATION I was initially told adjudication would cost: **£200 INCLUDING VAT** I was later told adjudication would cost: **£220 PLUS VAT** When I asked where these figures came from, what contractual clause they were based on and how they aligned with the documentation supplied to me, I never received a proper answer and my questions were simply ignored. DEALING WITH THE PROPERTY MANAGER My dealings with her were consistently difficult. Straightforward questions required repeated follow-ups. Requests for clarification were ignored. Important questions went unanswered. Obtaining clear information often felt harder than it should have been. THE GARDEN WAS LEFT IN BETTER CONDITION What makes this even more frustrating is that the property, particularly the garden, was left in a significantly better condition than when I moved in. Considerable time and effort was invested in improving and maintaining the outdoor areas throughout the tenancy. Despite this, the focus at check-out appeared to be on identifying minor issues and pursuing deductions rather than assessing the property as a whole. ADVICE TO FUTURE TENANTS Document absolutely everything. Most importantly, insist on being present during both the check-in inventory and the check-out inspection wherever possible. Do not simply accept the inventory report without reviewing it carefully. Challenge any omissions, inaccuracies or vague descriptions immediately. Take photographs and videos when you move in. Take photographs and videos when you move out. Photograph every room, wall, door, window, appliance, carpet, garden area and item listed on the inventory. Keep copies of all correspondence and reports. Retain all evidence until every aspect of the tenancy has been formally concluded. Based on my experience, detailed photographic evidence and attendance at both the check-in and check-out inspections are essential. FINAL THOUGHTS I accepted responsibility where claims were justified. What I do not accept is: • Being asked to pay for items already documented at check-in • Being presented with contradictory information • Having legitimate questions ignored • Being expected to accept claims that were not properly supported by the evidence • Paying for parts of a property whilst not having full use of them Based on my experience, I would not rent through Romans Windsor again and would not recommend them to prospective tenants.

Warren · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

Skye has been my property manager at Romans Windsor and has always been professional and reliable. She is approachable and quick to respond when needed. Greatly appreciated. Thank you!

Magda · 11 July 2026 · Romans Windsor

★★★★★ 1/5

Google

As a landlord of 20+ years, I was forced to move away from Romans as managing agents due to poor service including misleading advice, overcharging, poor or no communication, not following instructions etc. When I asked for a valuation of the property they did not include the garage which if I had taken their advice on valuation would have led to a substantial loss for me. Fortunately, I instructed other local agents who properly valued the property and are now managing it competently pre-sale.

Jon · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

Would like to thank Romans Windsor for helping me find a rental property when all other avenues seem to be closed. As special thanks to Carly and Skye would both have been very helpful and approachable when need advice & help.

A · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

It’s always a pleasure to interact with our property manager Kim Shockley. She’s always so positive and upbeat on the phone and via email. It feels like a conversation even though it’s business. She’s always responsive and very happy to answer questions or point/guide in the right direction if required.

Darren · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

I rent a property through Romans in Windsor. They respond to all my requests for information and maintance issues with quick and positive action. Thanks Sky Jones, property manager, for making it all happen.

Nigel · 11 July 2026 · Romans Windsor

★★★★★ 4/5

Google

Although I have not met Skye Jones in person, Skye contacted me promptly at the beginning of my tenancy to indroduce herself and provided her contact details. Skye has been professional, responsive, and considerate, working hard to ensure that any issues were resolved in a timely manner. Overall, I have found Skye to be a professional and reliable property manager. Thank you, Skye!

Sandra · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

Romands Estate Agents support us in finding a property to rent in Windsor and subsequently managed our rental house. Skye Jones at Romands has been an excellent property manager. She has always been supportive, responsive, and communicates clearly throughout the process. Any questions or issues have been dealt with promptly, making everything much easier and stress-free. We appreciate her professionalism and would happily recommend her services.

Sophie · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

Our experience with Romans has been made simpler through the help of Skye and the rest of their team. Thank you for your patience and assistance.

Ray · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

We have been through a few agents since we first moved to Windsor. Romans is the best by far. Skye Jones is our property manager, she's always available, kind, responsive and helpful.

Emil · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Google

I have had a very positive experience with Romans Windsor. The team has always been friendly, professional, and quick to help whenever I needed assistance. Any issues or questions I had were dealt with promptly and efficiently. A special thank you to Skye Jones MARLA for her outstanding support over the years. She has always been approachable, responsive, and incredibly helpful, making the whole experience smooth and stress-free. I highly recommend Romans Windsor and truly appreciate the excellent service they continue to provide.

Ali · 11 July 2026 · Romans Windsor

★★★★★ 5/5

Trustpilot

Holly was absolutely amazing

Holly was absolutely amazing. She made the whole experience so much less stressful and was there to help us every step of the way.

Zainab · 11 July 2026 · Romans Fleet

★★★★★ 5/5

Google

Isabella York she’s brilhante very helpful every time we contact her and quickly responds she’s the best many thanks to you

Tony · 11 July 2026 · Romans Burnham

★★★★★ 5/5

Google

Lovely people, very obliging and helpful !!

Julie · 10 July 2026 · Romans Fleet

★★★★★ 5/5

Trustpilot

I have been with Romans for 28 years

I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property with the minimum of fuss and dealing via e-mail has been seemless and overcome distance and time differences with no effort. My current property manager is Hayley McPhail who is very responsive.

Mark · 10 July 2026 · Romans Fleet

★★★★★ 5/5

Google

Excellent service from Isabella York at Romans Burnham. Professional, reliable, and highly recommended. Thank you for all your help!"

Roxana · 6 July 2026 · Romans Burnham

★★★★★ 1/5

Trustpilot

Very rude and unprofessional staff

Visited the Roman staines branch 1st July 2026 around 1pm (please note: staff member at the till, South Asian, slim build) and was disappointed by the service. I asked her whether a trouser style from the website was in stock, showing her a photo. She didn't look at the photo, gave a quick "no," and when I asked where I might find it, she kept looking at her screen without engaging further. I had to suggest "online?" myself, to which she gave a vague "maybe" without making eye contact. As someone from a similar background myself, this made the lack of basic courtesy feel even more disappointing, I'd expect better regardless of who's behind the till, but especially wasn't expecting to feel brushed off this way. I'd expect more attentiveness and willingness to help with a simple stock query.

Mr · 3 July 2026 · Romans Fleet