5/5
GoogleAmman Ahmed was super helpful in resolving an issue we faced in timely manner. Thank you!
Agent replied Β· 11 November 2024
Thank you for taking the time and leaving 5 star review!
Trusted Agent profile Β· Greater London, London and West Yorkshire
Verified
JLL estate agents in London, Blackheath, Chelsea and 4 more
β β β β β
5,398 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,398 reviews on three platforms, rated 4.6 out of 5 overall.
4,868
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
413
Reviews on Trustpilot
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Buyers7 reviews
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
Landlords34 reviews
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
Tenants30 reviews
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
Our offices
JLL's 14 offices, most reviewed first. Each has its own page.
- JLL Canary Wharf11 Westferry Circus, Canary Wharf, E14 4HE921 reviews Β· 663 on Google (4.7)79 in the last 90 days
- JLL Blackheath8 Montpelior Vale, SE3 0TA692 reviews Β· 676 on Google (4.8)12 in the last 90 days
- JLL Greenwich22 College Approach, SE10 9HY631 reviews Β· 610 on Google (4.8)11 in the last 90 days
- JLL StratfordUnex Tower, 5 Station Street, E15 1DA627 reviews Β· 610 on Google (4.7)30 in the last 90 days
- JLL Nine ElmsUnit C1, 4 Riverlight Quay, SW11 8DG533 reviews Β· 502 on Google (4.6)16 in the last 90 days
- JLL Finsbury ParkUnit B Parkway Apartments, Goodchild Road, N4 2BL469 reviews Β· 448 on Google (4.8)7 in the last 90 days
- JLL Kensington387 Kensington High Street, W14 8QA381 reviews Β· 356 on Google (4.8)18 in the last 90 days
- JLL City of LondonThe Walbrook Building, 25 Walbrook, EC4N 8AF331 reviews Β· 316 on Google (4.7)0 in the last 90 days
- JLL Chelsea2 Cale Street, SW3 3QU208 reviews Β· 208 on Google (4.8)9 in the last 90 days
- JLL/ WA Ellis Knightsbridge174 Brompton Road, SW3 1HP203 reviews Β· 172 on Google (4.7)3 in the last 90 days
- JLL Kew BridgeUnit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, TW8 0JA195 reviews Β· 0 on Google9 in the last 90 days
- JLL Mayfair & Marylebone30 Warwick St, W1B 5NH173 reviews Β· 158 on Google (4.1)0 in the last 90 days
- JLL Manchester1 Oxford St, M1 4PB163 reviews Β· 150 on Google (4.0)0 in the last 90 days
- JLL Leeds32 Park Place, LS1 2SP104 reviews Β· 104 on Google (4.3)0 in the last 90 days
Latest reviews from every JLL office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe were fortunate to have Eilis as our agent and Amman as our property manager at JLL. They are available to assist with any questions or issues we encounter. We recommend Eilis and Amman at JLL for anyone looking for reliable real estate agent and property manager.
Agent replied Β· 11 November 2024
Dear Anna, We really appreciate you having taken the time to post this review. It makes it β¦ More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied Β· 25 October 2024
Dear Anna, Thank you for your 5 star rating! β¦ More
5/5
GoogleA very nice and helpful agency :) Especially Mr. Tasif Mahmood, who is very patient and polite, and has been of great help to us.
5/5
GoogleEilis is the best agent I've worked with, super helpful and responsive! Trust her with any questions and concerns
5/5
GoogleTasif was very helpful and profesional, found us really nice apartment and accomodated to our vishes as much as he couldβπ» β¦
5/5
GoogleSigned my contract with Tasif who was very pragmatic and straight forward. Have had a very good experience so far with JLL.
5/5
GoogleEilis has been of massive help with great communication and help ensuring a smooth process in securing a rental agreement with the landlord!
5/5
GoogleErjana was a lovely and professional agent, with a very positive energy!! She took the time to show us also around and given all the details needed.
5/5
GoogleReally quick responses, had our offer accepted on the same day as the viewing and Eilis Moloney, our agent answered all our queries during and after the viewing and has been very informative throughout. Would highly recommend.
5/5
GoogleRenting with Tasif and JLL has been one of the smoothest rental experiences I have had. Tasif has been on hand to reply to any query we have had both quickly and efficiently.
5/5
GoogleHad a pretty good experience with JLL. There were a few delays with the contract, but everything else was smooth. Tasif was helpful and made the process easier. Overall, happy with how things went.
5/5
GoogleI have recently become a renter in a property managed by JLL and I am very happy with the way the process has gone. My agent was Erjana Metra and she has been so helpful and professional during the whole process.
5/5
GoogleWe were helped by Tasif Mahmood - by far the friendliest and most helpful agent weβve had for our various moves in London throughout the years. Very professional agency/agent, always available and responsive! Would definitely go directly to Tasif in the future should we move again.
5/5
GoogleReally happy with our experience finding a flat through JLL so far. Tasif was responsive, friendly, speedy and always ready to answer our questions regarding contract, references, bills and any other concerns we had.
5/5
GoogleVery happy with JLL as always. Especially with Tasif mahmood, he goes above and beyond our expectation and provide exceptional service. His professionalism is highly appreciated and because of the high service quality we are happy to handover our property to JLL for management even they are more pricy compare to other agents.
5/5
GoogleTasif is consistently brilliant! I have worked with him on a number of occasions to find my clients properties. Responsive, professional, friendly, honest and most importantly gets the job done. He is a huge asset to JLL.
5/5
GoogleWe had a wonderful experience with JLL Residential Properties Stratford. βEilis Moloneyβ was extremely helpful and professional, making everything easy and stress-free. I highly recommend both JLL and Eilis Moloney for their outstanding service!
5/5
GoogleEilis has been such an amazing agent to work with - she helped us secure our dream property and throughout the entire process has been communicative, prompt, and extremely helpful. Couldnβt ask nor have worked with a better agent and we look forward to settling into our new home :-) Thank you Eilis!
5/5
GoogleTasif was friendly, prompt, and patient. Was proactive in assisting us when we had some troubles getting through with referencing for our new flat. 5 star service and great customer satisfaction! We appreciate your hard work!
5/5
GoogleErjana has been absolutely amazing from the initial viewing till the completion of the tenancy agreement. She has been super responsive, transparent and very helpful throughout the whole renting process. Thanks to her this has been a stress-free and seamless experience.
5/5
GoogleThis was our first experience renting and Tasif was extremely helpful throughout the whole process. His communication was excellent and he was very professional but we also felt that he went above and beyond to make the process smooth. We were very grateful to have him as our letting agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want JLL to help?
Send JLL a message.
Questions about JLL
Which JLL office has the most reviews?
Canary Wharf has the most, with 921 reviews rated 4.7 out of 5, followed by Blackheath with 692.
Where are the JLL offices?
The 14 JLL offices, by town:
- Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA
- Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA
- Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
- Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU
- City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF
- Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL
- Greenwich: 22 College Approach, London, SE10 9HY
- JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP
- Kensington: 387 Kensington High Street, London, W14 8QA
- Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP
- Manchester: 1 Oxford St, Manchester, M1 4PB
- Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH
- Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG
- Stratford: Unex Tower, 5 Station Street, London, E15 1DA
What do sellers say about JLL?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
What do buyers say about JLL?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
What do landlords say about JLL?
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
What do tenants say about JLL?
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Has JLL won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
