Trusted Agent profile · Greater London, London and West Yorkshire
Verified
★★★★★
5,398 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,398 reviews on three platforms, rated 4.6 out of 5 overall.
4,868
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
413
Reviews on Trustpilot
All 14 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
JLL's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe dealt with Joe initially who was great but then we mainly dealt with Max. We had many peaks and troughs during the process and Max was extremely efficient, calm and conciliatory. Max always answered his phone and dealt with any queries quickly, which is what is needed in the stressful scenario of a house move. Thank you Max.
Thank you for your kind comments, we hope the move goes well.
5/5
GoogleBrought my first property from Wilkinson. Before I brought a property from Wilkinson. I was viewing loads of houses and none were meeting my criteria. When I come across the property In Wilkinson and did the viewing with Joe, it was a great experience and helps with any questions and answers all. I was struggling to get the contracts exchanged, Joe again gave my solicitors a push to have it quickly done, thanks to him everything happened fast. Any questions and any worries I had Joe was there and helped and gave me advice.. if I was to use any estate agents or would like to deal with any agent again it’ll be Joe from Wilkinson. Thank you for everything.
Riz, we really hope that you enjoy your new home. We were very happy to help you, you were a great buyer to deal with.
5/5
GoogleJoe and the team were fantastic to work with. Joe's dedication and professionalism truly shone through as he tirelessly pushed our sale forward. Despite facing a few challenging moments along the way, Joe's calm demeanor and expertise reassured us throughout the entire process. Thanks to his hard work, we are now happily settled in the most beautiful home. We couldn't have asked for a better experience and highly recommend Joe to anyone looking to buy or sell their home!
Thanks that's great to hear Joe really does go the extra mile.
5/5
GoogleThe team in Winslow were helpful Fiona was very good
Thank you fir your review. We agree- Fiona is great and goes the extra mile with customer service.
5/5
GoogleWe had excellent service from Wilkinson very knowledgeable and professional. The most important part was that we were kept informed throughout the whole process. Emails were replied to within a short time. So thanks Joe will have no hesitation in recommending your service.
Thank you and good luck for the future.
5/5
GoogleWilkinsons offer a first class service and I would not hesitate to recommend them. This is the second time we have used Wilkinsons, so when we wanted to put our house on the market, they were our first port of call. Fiona was absolutely outstanding in managing our sale, including communications with the other parties in the chain. Without her professionalism and perseverance, the whole process would have taken much longer as agents and conveyancers further down the chain didn't seem to be quite as on the ball as Wilkinsons were. We are very grateful to Fiona, Joe, Max and the whole Wilkinsons team for delivering an amazing service, thank you!
Thank you, we are delighted to have acted for you once again and we very much appreciate your kind comments. There is a wide variation in service between agents and we have always strived to deliver a first class service to our clients.
5/5
GoogleA professional agent with a modern approach that retains old fashioned service. Quick response to any questions and queries and clear knowledge of the area and prices.
Thank you for your review which is much appreciated.
5/5
GoogleThankyou for helping us navigate a difficult probate process. Max was very helpful at every stage of the process and always had a plan to help things progress, even when faced with delays or issues to resolve. Thank you Max.
Thank you for your lovely words about Max. Max has recently qualified as an Estate Agent with us. This knowledge really helps to provide proper informed advice to our clients like you. All the best for the future.
5/5
GoogleA great experience working with Max and the team on the sale of our house and the move. I would thoroughly recommend using Wilkinsons!
Thank you so much for your great review and for recognising Max.
5/5
GoogleI was very happy with Wilkinsons, they were professional, helpful and sold my property in record time. They always returned my calls and answered any queries that I had. I would definitely use them again. Thank you to all at the Winslow office.
Thank you your lovely words, they are very much appreciated by us all.
5/5
GoogleGreat Service received from Joe and Max from the initial call to instruction to market. Sold property without any hesitation. Highly recommended.
Thank you. We hope your went well.
5/5
GoogleI recently sold & purchased properties through Wilkinson's in Winslow and would recommend them. All the staff were professional, helpful & quick to respond to queries & I mostly dealt with Max who made every effort to make the process go as smoothly as possible.
That's lovely to hear. We hope your move has all gone well and thank you for recognising Max too..
5/5
GoogleHighly recommend Wilkinson’s to anyone looking to sell/buy. They have been helpful all throughout the process and kept us up to date with information. Max especially has always been so friendly and always available to answer our many questions. Really appreciate him keeping us at ease all throughout.
We are delighted that Max has supported you throughout the transaction and very pleased that it has all gone well. Thank you for your comments.
5/5
GoogleMy experience buying my dream property with Wilkinsons was perfect from the word go. Initially with Sue, who sadly left the company midway through my purchase. This was a bit concerning but i need not have worried, Max took over and he was brilliant. He kept me updated, responded immediately to my queries, and was always at the end of the phone with a courteous and helpful attitude. I would have no hesitation in recommending Wilkinsons. 5 stars all the way
Thank you for your kind comments and we wish you every happiness in your new home. Max will be acknowledged too!
5/5
GoogleNice and helpful. Excellent
Thank you for your fantastic 5-star review! We're delighted to hear that you found our service nice and helpful. Your kind words and support truly motivate our team to keep up the excellent work. If there's anything more we can do for you, please don't hesitate to let us know. Best regards,
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleAmazing service Charlotte & Jamie
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Charlotte and Jamie provided you with amazing service. Your kind words mean the world to us and motivate our team to keep delivering the best for our clients. If … More
5/5
GoogleGreat service. Friendly, knowledgeable, proactive team
Thank you for your fantastic review! We're delighted to hear you enjoyed our service and found our team friendly and proactive. Your feedback motivates us to keep delivering top-notch service. We're here whenever you need us, and we look forward to helping you again soon!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWorking with Joshua Greaves was a pleasure. He helped me secure a great flat that met my needs and was communicative throughout the process. His support made the whole experience much easier. I came away very satisfied.
Dear Abdi, thank you so much for leaving your review. I will ensure this is passed on.
5/5
GoogleJLL Palmer Sam is really professional. He helped me sell the property successfully.
Many thanks Annette for taking the time to leave a review, I will pass this on.
5/5
GoogleWe had a pleasant onboarding in our tenancy, thanks to the team at JLL Greenwich. A shoutout to Eilis for the prompt support she's given us to sort things quickly, and Maham for the maintenance support.
Many thanks Joseph for taking the time to leave a review. I will make sure this is passed on.
5/5
GoogleRented a flat in London with JLL, I had a short time period but thanks to Eilis, everything was super fast and smooth! She helped us on every aspect possible during the process! She was reachable and responsive at anytime and cleared every question we had in our minds. Huge thanks!
Many thanks for your feedback Burak, I will ensure this is passed on.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send JLL a message.
Canary Wharf has the most, with 921 reviews rated 4.7 out of 5, followed by Blackheath with 692.
The 14 JLL offices, by town:
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
