Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Tommie Predgen to secure our new flat. From the very beginning, he took the time to understand exactly what we were looking for and made us feel completely supported throughout.
He was always quick to respond, super proactive, and worked efficiently to make sure everything moved forward smoothly. It genuinely ended up being the most pain-free move we’ve ever had.
Would absolutely recommend Tommie to anyone looking for a reliable and dedicated agent!
Kevin · 15 April 2026 · JLL Chelsea
★★★★★ 5/5
GoogleCharlie was incredibly helpful throughout the entire process - always responsive, transparent, and proactive. He made everything run smoothly from start to finish, which really took the stress out of the experience.
William · 15 April 2026 · JLL Nine Elms
★★★★★ 5/5
GoogleI went through a lengthy process to get a complicated tenancy approved and JLL’s Xav was very helpful to get it all approved. In the end I ended up taking another property and they were very understanding. 5* for effort and service!
Anastasia · 15 April 2026 · JLL Nine Elms
★★★★★ 5/5
GoogleRating only, no written review.
Abhijit · 15 April 2026 · JLL Nine Elms
★★★★★ 5/5
TrustpilotGreat experience
I had a great experience over the past 1.5 years during my tenancy, and I especially want to thank Shaan for all the support throughout.
The communication was always smooth, clear, and timely, which made everything so much easier. Shaan was consistently helpful, responsive, and professional from start to finish.
Having rented in London for over a decade, I can honestly say this has been the best experience I have had with a property manager.
Emre · 15 April 2026 · JLL Canary Wharf
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended! Very pleased with the service, particularly from property manager Shaan Birk, who is incredibly responsive and always resolves issues quickly.
Alfred · 15 April 2026 · JLL Canary Wharf
★★★★★ 5/5
TrustpilotSatisfied with the whole process
Satisfied with the whole process. Paris was extremely helpful, available for any questions/concerns and accommodating.
Kristine · 15 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotEleni did a fabulous job
Eleni did a fabulous job, made all the paperwork seamless
Simon · 15 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotA very good experience with Kate
Seamless - that's how it felt when Kate Martin helped me find a new home. She's thorough, considerate, super knowledgeable and gave really great advice. She really is brilliant to deal with and I can't recommend her enough.
MAP · 15 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotI had a great experience with Paris…
I had a great experience with Paris from Notting Hill.
He really went the extra mile to help me secure a flat, and even when things got complicated, he handled everything calmly and efficiently.
Andrea · 14 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotWe had an excellent experience working…
We had an excellent experience working with Charlie! From the very beginning, he really took the time to understand exactly what we were looking for, and it showed in every property he recommended. The flats he showed us were spot on, exactly what we had in mind, which made the whole process so much smoother and more enjoyable.
Charlie clearly has a great instinct for matching people with the right homes. He’s knowledgeable, attentive, and genuinely listens, which made us feel confident we were in good hands. We never felt pressured, just well-guided.
Sonia · 14 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotGreat experience
Great experience, we dealt with Ollie from the Battersea branch and he was super efficient. The whole process was very smooth and great communication. Very happy with the end result!
Poppy · 14 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotGreat caring
Antonio · 14 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotGreat experience
Ollie was accommodating and communicative - allowed me to drop off my ID at another branch and made the experience easy for me and my partner from viewing up until move in day. Thanks Ollie from Battersea branch!
Katie · 14 April 2026 · JLL Kew Bridge
★★★★★ 1/5
TrustpilotTerrible experience as a buyer
Terrible experience as a buyer, felt scammed by this agency particularly the agent called Fee. I was told various lies to try and drive the price up (which I later found out she was trying to get me to pay a further 100k to the offer they had but led me to believe the other buyer was offering similar) I was also the highest offer and last minute told they had another similar offer. Just a mess and would never go near this agency again.
Sarah · 14 April 2026 · JLL Kew Bridge
★★★★★ 5/5
GoogleKyle was absolutely great to work with. We were on a very tight timeline just about 1.5 weeks to view the property and move in and he made the whole process smooth and stress-free.
He was quick, responsive, and really helpful at every step, making sure everything was sorted in time for our move. We really appreciate his effort and professionalism.
Highly recommend Kyle if you’re looking for a reliable and efficient letting agent!
Sejal · 14 April 2026 · JLL Stratford
★★★★★ 5/5
TrustpilotI rented with JLL from 2023 and 2026
I rented with JLL from 2023 and 2026. My original property manager was not very helpful, not responsive and frequently dismissive. However they have been replaced by Emily He. Emily is excellent, responsive, attentive and keen to deal with problems! Emily has been a great addition and I was glad she was my new property manager. She has been there through out the process and I wish her good luck with her future career!
Sf · 14 April 2026 · JLL Canary Wharf
★★★★★ 5/5
GoogleI had a great experience with JLL while securing accommodation in London. I worked with Rico, who was exceptional from start to finish. Within just a day of getting in touch, he had helped me find a beautiful apartment. …
James · 14 April 2026 · JLL Canary Wharf
★★★★★ 1/5
Google🚨🚨🚨AVOID! AVOID! AVOID! 🚨🚨🚨
2 months after the end of our tenancy and they still hold our deposit. All final …
Arran · 14 April 2026 · JLL Canary Wharf
Agent replied · 23 August 2024
Dear Arran,
I'm sorry to read your comments here, I would like to help you to resolve the … More
★★★★★ 5/5
GoogleKyle was super helpful in showing us around different flats and was very informed, answering all our questions. Maria and Kyle made the whole move in process much easier than it could have been and they were very accommodating. I would 100% recommend JLL as we are very happy in our new home.
Lois · 13 April 2026 · JLL Stratford
★★★★★ 5/5
TrustpilotHow is this for service
How is this for service. I renovated a property to sell, and 4 weeks into a back to brick conversion, Lisa from Beckenham branch found me a buyer. We developed and completed selling a property in 6 months!
Aside from the service, Lisa and team seem genuine, know their stuff. Couldn't recommend them more!
Chris · 13 April 2026 · JLL Kew Bridge
★★★★★ 5/5
TrustpilotSeamless tenant handover & expert compliance (Lymington Lettings team)
I cannot thank Kat, Eleni, and Luiz enough for their support recently. While we stay well-informed on the upcoming legislative shifts (such as the move to periodic tenancies and the abolition of Section 21 this May) having a team that truly understands the practical application of these changes has been invaluable.
The Lymington lettings team makes the entire process feel seamless, but where they truly excel is in the 'heavy lifting'. They go above and beyond when it comes to finding and rigorously vetting the right tenants, ensuring every detail is covered. The move-in and handover process was handled with such precision that it completely put our minds at ease. Their local knowledge, combined with a proactive approach to the new legal landscape, makes them the gold standard. If you want a team that stays ahead of the curve and executes flawlessly, look no further.
We don't need to look any further for a lettings agent for any property within their local catchment area. Thank you once again !
Azalea · 13 April 2026 · JLL Kew Bridge
★★★★★ 5/5
GoogleI spoke to Tianne who has helped me find my ideal flat for the next two year which I’m very happy about, she is very professional, responded quickly on time and always kept my request on mind. I really like her and appreciate her help! She is one of the best agents I have met in London!
Ziyu · 13 April 2026 · JLL Stratford
★★★★★ 5/5
TrustpilotI had a great experience with Tushar at…
I had a great experience with Tushar at the Docklands office. He helped me with the sale of my property in Canary Wharf. He was knowledgable, approachable and made the process so much smoother. Really appreciate the support and would highly recommend!
Dimitri · 13 April 2026 · JLL Kew Bridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
