Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleMy experience with Hunter Harbour has been an absolute disgrace.
They claimed that my reference had failed; however, this was not the case. The issue arose due to a failure in their online system. Despite this, they attempted to hide behind a generic response stating that they “cannot provide any further information,” rather than addressing the actual problem.
I took a civilised and reasonable approach and explained that I had evidence showing all required documentation had been uploaded correctly. Unfortunately, they responded with the exact same wording repeatedly, simply rephrased, as though that would change the situation.
I then made it clear that I would allow reasonable time for my deposit to be returned, as the failure was clearly on their end. Despite this, they continued to repeat the same position and retained the funds unnecessarily.
This behaviour causes significant financial loss to applicants while disproportionately benefiting the company by holding funds for extended periods. It places people in extremely vulnerable situations, forcing them to take out additional funds just to survive and, in some cases, putting them at risk of homelessness.
As a result of the financial losses I have incurred, I am now having to pursue legal action. I do not write reviews lightly, but I feel it is important to share this experience to prevent others from being placed in a similar position.
Sherelle · 13 January 2026 · Hunters Birmingham (169 Knightlow Road)
Agent replied · 13 April 2026
Thank you for your message. We appreciate you raising your concerns.
We understand that you are disappointed about the retention of your holding deposit. However, as outlined in our terms and in compliance with current regulations, the holding deposit is non-refundable where referencing requirements have not been met for a number of reasons. We don't deem it appropriate to give those reasons within a public domain.
Before accepting a tenancy, we explained that the holding deposit secures the property pending satisfactory references. Unfortunately, because the referencing process was not completed successfully, we were unable to proceed with the tenancy agreement.
This approach is consistent with the terms you agreed to at the time of paying the deposit, and with relevant legislation regarding holding deposits.
If there are specific points you believe we have misunderstood or if you have supporting information regarding your referencing outcome, please share that with us and we will be happy to review it.
★★★★★ 5/5
GoogleA massive thanks to Hunters Estate Agents in Hayes Middlesex who handled the selling process of our late father’s house with great professionalism. From the start, the communication and advice was excellent and a thank you to Demi for doing the viewings and a massive thank you to Darren who navigated some issues to sell the house and liaise with ourselves, the buyers and our solicitors impeccably. Really appreciated and I would highly recommend. Thanks for all your support.
John · 13 January 2026 · Hunters Hayes
★★★★★ 1/5
GoogleContacted this agency regarding a view of a 3-bedroom house. The advertisement contained no restrictions regarding families with children.
During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer.
Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference.
This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.
Diana · 13 January 2026 · Hunters London (19-21 Wilton Road Abbey Wood)
★★★★★ 5/5
GoogleHunters are a very good Estate Agent who marketed my flat for sale with regular updates. They organised everything I needed such as conveyance service,.Hunters are friendly, efficient and give good service. It was easy to talk to the manager and all the staff in her absence about any issues/concerns and next steps.
Excellent customer service and support. They were approachable and always answer my queries with sound knowledge.
Mary · 13 January 2026 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 13 April 2026
Hi Mary,
Thank you so much for your kind words!
I’m delighted to hear that you felt well supported throughout the sale of your flat and that our team made the process smooth and straightforward. It’s wonderful to know that our updates, guidance, and approachable service made a difference for you.
I’ll be sure to pass your feedback on to the rest of the team, they’ll be thrilled to hear it. Thank you again for taking the time to share your experience.
Best wishes,
Helen
★★★★★ 1/5
Googlewent for viewing to buy a property at Rushdene road this morning . Your sales person “Dominic blake” saw me parking car and left. he wasn’t even stading outside the property but i could make out he was agent from hunters waiting inside the car. only because i was 6 mins late he left. what a pathetic service. will never be selling a house through your agency. I can imagine your houses staying longer on market than other estate agents in the area.
Honeyat23 · 13 January 2026 · Hunters London (19-21 Wilton Road Abbey Wood)
Agent replied · 13 April 2026
Unfortunately, Dominic’s recollection differs materially from the account set out in your review. Our telephone records confirm that Dominic contacted you at 10:16am to confirm your attendance at the scheduled appointment. During this conversation, you advised that you would be running approximately 15 minutes late. Dominic clearly explained that, in those circumstances, the appointment would need to be rescheduled, as remaining much beyond the agreed start time would result in him arriving late for a subsequent viewing at another property. He further advised that arriving late would likely result in a wasted journey for you, as he would be unable to wait much beyond the scheduled time. Your response to this was, “I’ll try my best.”
Dominic remained at the property until 10:39am, at which point he was obliged to depart in order to attend his next appointment. During this period, he observed a vehicle arrive and briefly delayed his departure in case it was you; however, the occupant remained in the vehicle and did not appear to be preparing to attend the viewing. On this basis, Dominic reasonably concluded that you had not arrived and left the property.
★★★★★ 5/5
GoogleI bought my home through this company at crookes and dealt with Ella it was a seam free experience and I was helped every step of the way.
Nothing was too much trouble and I was given advice appropriate to each issue
Very productive and calming experience
Well done Ella
Angela · 13 January 2026 · Hunters Sheffield
Agent replied · 13 April 2026
Hi Angela, thank you for such a positive review. We are pleased that you received exceptional service from Ella. She will always be happy to help if you need any further assistance.
★★★★★ 4/5
GoogleRecently sold my property through Hunters. After a slow start to getting viewings and offers on the property, Ella took on the sale process and got the ball rolling more efficiently, getting us in by Christmas. Ella made sure to keep up to date with the move via solicitors and estate agents throughout the chain and tried her best to keep things moving and maintain a successful sale process. While the sale took longer than expected, Ella's patience and service helped get us across the line in the end. Thanks again.
Stuart · 13 January 2026 · Hunters Sheffield
Agent replied · 13 April 2026
Hi Stuart, thank you for the review. Ella is delighted to hear that you are happy with the service, and will always be happy to help should you need estate agent services in the future. We hope you settle very quickly into your new home.
★★★★★ 5/5
GoogleCatherine was lovely throughout the viewing, was able to answer any questions we had. Had been very communicative throughout the process , definitely recommend this estate agents !
Arran · 13 January 2026 · Hunters Sheffield
Agent replied · 13 April 2026
Hi Arran, thank you for the 5* review. We are very pleased to hear that you have had such a wonderful experience. Please don't hesitate to contact Catherine if you need any further assistance
★★★★★ 5/5
GoogleFantastic experience throughout the process. Big thank you to Catherine for helping us through it. She made it very easy and kept us updated every step of the way. Catherine is an asset to your business.
Carl · 13 January 2026 · Hunters Sheffield
Agent replied · 13 April 2026
Hi Carl, thank you for the excellent review. We are delighted to hear that you are pleased with the service received from Catherine, she will always be happy to help if you have any questions.
★★★★★ 5/5
GoogleBoth when trying to sell my property back in 2019 and then renting it out from 2020 to now I have always felt well looked after by the team at Hunters, Crookes, in particular by Amy. If you want a personable service from a team that value the people behind the transaction (and not just the commission), then I'd recommend Hunters.
Julie · 13 January 2026 · Hunters Sheffield
Agent replied · 13 April 2026
Hi Julie, thank you ever so much for the 5* review. It has been an absolute pleasure to assist you over the years. Please don't hesitate to contact Amy and the team should you need assistance in the future, we'll always be happy to help.
★★★★★ 5/5
GoogleAfter months on with another agency, we had more viewings in the first month with Hunters. Umit has been excellent to work with - helpful and full of useful information and advice.
Lisa · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thanks for your review! We’re glad you got more viewings quickly and that Umit could help with advice and guidance.
★★★★★ 5/5
GoogleOliver was super helpful, my first seller pulled out and he helped me find a new property within days, very professional and lovey to work with :) absolutely reccomend
Eve · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thank you for your kind words! We’re so glad Oliver could help you find a new property quickly and make the process smooth.
★★★★★ 5/5
GoogleVery smooth experience with a purchase on Christchurch Road. Oliver remained in contact all the way through, keeping us informed as the various stages were ticked off. …
Boxing · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thank you for your review! We’re glad to hear your purchase went smoothly and that Oliver kept you informed throughout. He and the team will really appreciate your kind words, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleI highly recommend Umit and the team at Hunters. They did a sterling job marketing and selling the property whilst keeping all parties on track and informed of progress throughout. Umit was a pleasure to deal with and is clearly an accomplished professional.
Amit · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thanks so much for your feedback! We’re really pleased Umit and the team could make the process run smoothly and keep everyone informed. It’s great to hear you enjoyed working with him.
★★★★★ 3/5
GoogleRating only, no written review.
Aina · 13 January 2026 · Hunters London (223 West End Lane)
★★★★★ 5/5
GoogleI’ve been working with Igil as this my first time moving to London and he’s been super helpful communicative throughout the whole process. Moving to a new city can be stressful and although this process has not been easy at all. Iz has been there to be a helping hand throughout the whole process. I’m so glad we worked with Iz as typically with other agency it’s a transactional process only however Iz took it a step beyond and made this process more human giving me the comfort and trust to move forward. 💚
Sharon · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thank you for sharing your experience! We’re so glad Igli could support you through your first move to London and make the process feel more personal and reassuring.
★★★★★ 5/5
GoogleIgli has been veryyy helpful in our search for a new flat. He has shown me a few properties and has always been very flexible with timings. Thanks!
Hanin's · 13 January 2026 · Hunters London (223 West End Lane)
Agent replied · 13 April 2026
Thank you for your lovely feedback! We’re so pleased Igli could make your flat search easier and accommodate your schedule.
★★★★★ 5/5
GoogleVery satisfied with the service provided by the Hunters Liverpool team - I have been with them through two properties and they are very communicative, efficient and supportive from logistics and viewings to assistance and repairs. Thank you Holly, Chloe and Mike!
Andres · 13 January 2026 · Hunters Liverpool
Agent replied · 13 April 2026
Thank you Andres for your 5 star review. We are delighted to hear how happy you are with the service you have received from Hunters.
★★★★★ 5/5
GoogleHolly has been wonderful in helping me and my partner find our new home! Couldn’t recommend enough!
Mike · 13 January 2026 · Hunters Liverpool
Agent replied · 13 April 2026
Thank you Mike for taking the time to leave your 5 star review. Holly will be delighted as I am to know how happy you are with the service you have received from Hunters
★★★★★ 5/5
GoogleHolly was very quick, helpful and professional. She helped me secure my dream property in a matter of days and was a joy to deal with
Maxwell · 13 January 2026 · Hunters Liverpool
Agent replied · 13 April 2026
Thank you Maxwell for your 5 star review. We are delighted to hear how happy you are with the service you have received and even more delighted that you are happy with your new home.
★★★★★ 5/5
GoogleI had a great experience with Sophie-Olivia Allum throughout the process of moving into my flat at Heaton Court. From start to finish, they were professional, friendly, and incredibly helpful, making the whole process smooth and …
Senthuran · 13 January 2026 · Hunters Blackpool
★★★★★ 5/5
GoogleSophie and Ketz were extremely professional and supportive throughout the whole process of helping my new tenants settling into their new home. …
Spring · 13 January 2026 · Hunters Blackpool
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 9 January 2026 · Hunters Blackpool
★★★★★ 5/5
GoogleI would highly recommend Astons (welwyn gadren city) for the wonderful Service.
I especially what to commend two members of their sales coordinator team.
Willow Kaine for her care ,understanding , and patience, she made the whole process so much better.
Also Sam Ward , his knowledge of Welwyn garden city
idiosyncrasies in regards to legal matters was indispensable to us.
The whole team showed professionalism and patience at all times and are a credit to their company.
KAREN · 9 January 2026 · Hunters Blackpool
Agent replied · 9 June 2026
Thank you Karen for taking the time to leave us a review. We're delighted to hear that Willow and Sam were on hand to guide you through your property journey and that you were so pleased with the service they were able to provide. We will pass on your kind words to Willow, Sam and the rest of the team. Wishing you all the best, the Ashtons team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
