Hunters reviews

★★★★★ 5/5

Google

I let a property through hunters Huddersfield. They were amazing at a tough time, pushing through my application and having me in my new home within a week. The day of picking up my keys my daughter ended up in hospital and they went above and beyond to make sure I had my keys. I have only had to call them once in 10mths and they came out within a couple of days. great letting agency thanks Jamie-lee brown.

A · 9 February 2019

★★★★★ 5/5

Google

I let a property through hunters Huddersfield. They were amazing at a tough time, pushing through my application and having me in my new home within a week. The day of picking up my keys my daughter ended up in hospital and they went above and beyond to make sure I had my keys. I have only had to call them once in 10mths and they came out within a couple of days. great letting agency thanks Jamie-lee brown.

Rachel · 30 July 2018

★★★★★ 5/5

Google

Jamie Lee was great in organising my property let in April 2018. I arrived late due to traffic on the Saturday to collect the keys and she stayed around to ensure I got them in time. Clear instructions and information to follow, I would recommend Hunters as it was pain free in such a stressful time when you are moving house, thanks Jamie Lee for a great service! Poppy ( :

Poppy · 30 July 2019

★★★★★ 5/5

Google

Jamie Lee was great in organising my property let in April 2018. I arrived late due to traffic on the Saturday to collect the keys and she stayed around to ensure I got them in time. Clear instructions and information to follow, I would recommend Hunters as it was pain free in such a stressful time when you are moving house, thanks Jamie Lee for a great service! Poppy ( :

A · 9 February 2019

★★★★★ 1/5

Google

I will put this simple. If you want to suffer you can use them. I was renting flat from them for one year and that was the worst flat i ever had in my life. I will put this as short as i can. Leaking pipes under sink next to electricity socket (what electricity socket doing under sink in first place?) took 2-4 weeks to fix after asking for manager number because agents have no interest in this. No interest on electriciy consumption for 1 room flat (i was spending about 120 every month) they just refused to check what is wrong. Boiler was holding how water for only few minutes so if you take shower you need to be extra fast (ignored that as well), walls was getting wet and i was fighting mold with chemicals all winter and they dont care about that eather. This is what i remember when making this review. And on top of that after leawing they decided to charge me from my deposti £290!!! For little bit dirty corners of the room, broken 10x5 cm tile in bathroom that was just split in half and not allowing penetrate water eather way (even tho i can guarantee they didnt changed after i left this flat). As far as i remember i spend about £70 or £90 for paint and tools to fix everything what moist did durring the winter because i never had problem to get my deposit back. But surprise surprise!!!! Lets make some money from our tenant. Of course every agency using some kind of Deposit protecting company so in this case it was DPS. So i contacted them and refused to deduct from deposit any money. An this HUNTERS agency refused to contact DPS back because they knew it they going to loose this case because i had all proof of everything (i dont need to include damage to my health made by mold and moist). So after 4 month I finnaly i got the deal for £30 from my deposit so they can get off my head. I hope they going to bankrupt of what they doing and service like DPS is useless so never ever use them because they cant do anything. You can wait probably for 10 years for your deposit. So that was my experience with this agency. And as far as i know in Bradford agency is the same way because when they rent somethin they collect as many people as they can and you need to wait for one month and you dont know you will get house or not so from 20 people only one guy will get that house. What a nonsense is that? You wait for long time and want to move out but you will find out that you dont fit? Why you cant say that immmediately. I wish i can swear here so i can release full feeling for this agency but it is how it is. And i can guarantee they going to reply here with some kind of nonsense trying to cover theyr actions. I wish i can upload all emails they send me, to make sure they couldn't say anything back and stop brainwashing people with theyr fake reviews from family members. Tank you everyone for reading and i hope that's going to help you.

Tadas · 17 February 2020

★★★★★ 1/5

Google

Awful customer service for tenants. Simply do not care about any issues with the properties and only look after the interest of the landlord. On a £1100/month property: potentially lethal electrical fault left for a week before getting fixed, damp and mould problems ignored, unfair charges when vacating a property, having to pay for removal of previous tenants rubbish ourselves but then getting charged £100 because the bins were not empty when we left. Disgraceful. Avoid like the plague. There is plenty of other decent estate agents in town.

A · 9 February 2019

★★★★★ 1/5

Google

Rented a 2 bed flat from Bridgefords in Bradford (Olivias Court) which went fine until Hunters took over from 2015, I stayed in the property for 5 years, had nothing but problems since my final year in 2017 which eventually lead me to move out of the property with constant problems with appliances such as boiler leaks which damaged my juicers and air fryer, leaks from ceilings from Tennant above, heating problems etc etc, I was chasing them literally every day to get someone out to sort out the heating as the ceilings are extremely high and takes forever for room to warm up, hunters kept promising me with dates and dates but no sign of electrician or repairs during winter, they simply did not care. After a long period of no show I ended up contacting the council for help, they stepped in and contacted hunters directly behalf of me and within a week hunters decided to arrange an electrician to visit the property! I have had so many problems trying to get repairs for this property done but they are extremely slow and takes weeks and sometimes months to get fixed. I handed my notice in and arranged professional cleaner to clean up the place, obviously I had taken pictures before I moved in and pictures after the cleaner cleaned up the place and and handed the key leaving the property in immaculate condition. From Windows to carpet, skirting boards, cabinets, doors, heaters, the lot! All was left was to expect my deposit back in full of £450. 4 days went by heard nothing, a week went by still nothing, everyday I was chasing to hear news about my deposit but no, they emailed me back with silly pictures of dust under the toilet seat, 2 tiny thin hair pins found in the property property which may not have been picked up by the hoover and said the property requires a full clean, they calculated £139 to deduct from my deposit, which £85+ VAT went on to cleaning!! I feel the property did not require a clean as I paid to have it cleaned already and they say they need to spend additional £85+VAT to have the property further cleaned!! I left the property in immaculate condition (see pics) A full month went by and they wouldn't release my deposit! They caused so much stress, distress and mental torture that I could no longer go to work! I explained this to them but they did not care! I had no choice but to agree to there new offer at £350 (£100 deducted). I moved out on the 12th April and deposit was released on the 12th May! They charged me £85 to wipe some dust and to pick up 2 tiny hairpins which got lost near the edge of the skirting board! PATHETIC!! With such a disappointing experience with hunters in huddersfield I would suggest my fellow friends looking to deal with hunters in Huddersfield should just simply AVOID, AVOID AVOID and look at another lettings agency... for me it was minor dust particles under the toilet seat and 2 hair pins that they ended up taking an £85+VAT of me! I feel as I have blatantly been robbed! Never using them ever again! I have come across hunters before elsewhere and they have been pretty easy going but not this huddersfield branch, probably a franchise! I will indeed be contacting Hunters head office of my complaint in detail. Pathetic!

A · 9 February 2019

★★★★★ 5/5

Google

I dealt with Jamie-Lee and the Hunters team back in July when I first rented my home; they have been fantastic throughout the whole process and I have just renewed by lease for a further 12 months and that has been so easy to do and effortless. Today I spoke to Lisa to pay my fee and even though she works in sales, she still took the time to help and assist me. Thank you ladies, great job! :)

Jules · 29 July 2019

★★★★★ 1/5

Google

Rented a 2 bed flat from Bridgefords in Bradford (Olivias Court) which went fine until Hunters took over from 2015, I stayed in the property for 5 years, had nothing but problems since my final year in 2017 which eventually lead me to move out of the property with constant problems with appliances such as boiler leaks which damaged my juicers and air fryer, leaks from ceilings from Tennant above, heating problems etc etc, I was chasing them literally every day to get someone out to sort out the heating as the ceilings are extremely high and takes forever for room to warm up, hunters kept promising me with dates and dates but no sign of electrician or repairs during winter, they simply did not care. After a long period of no show I ended up contacting the council for help, they stepped in and contacted hunters directly behalf of me and within a week hunters decided to arrange an electrician to visit the property! I have had so many problems trying to get repairs for this property done but they are extremely slow and takes weeks and sometimes months to get fixed. I handed my notice in and arranged professional cleaner to clean up the place, obviously I had taken pictures before I moved in and pictures after the cleaner cleaned up the place and and handed the key leaving the property in immaculate condition. From Windows to carpet, skirting boards, cabinets, doors, heaters, the lot! All was left was to expect my deposit back in full of £450. 4 days went by heard nothing, a week went by still nothing, everyday I was chasing to hear news about my deposit but no, they emailed me back with silly pictures of dust under the toilet seat, 2 tiny thin hair pins found in the property property which may not have been picked up by the hoover and said the property requires a full clean, they calculated £139 to deduct from my deposit, which £85+ VAT went on to cleaning!! I feel the property did not require a clean as I paid to have it cleaned already and they say they need to spend additional £85+VAT to have the property further cleaned!! I left the property in immaculate condition (see pics) A full month went by and they wouldn't release my deposit! They caused so much stress, distress and mental torture that I could no longer go to work! I explained this to them but they did not care! I had no choice but to agree to there new offer at £350 (£100 deducted). I moved out on the 12th April and deposit was released on the 12th May! They charged me £85 to wipe some dust and to pick up 2 tiny hairpins which got lost near the edge of the skirting board! PATHETIC!! With such a disappointing experience with hunters in huddersfield I would suggest my fellow friends looking to deal with hunters in Huddersfield should just simply AVOID, AVOID AVOID and look at another lettings agency... for me it was minor dust particles under the toilet seat and 2 hair pins that they ended up taking an £85+VAT of me! I feel as I have blatantly been robbed! Never using them ever again! I have come across hunters before elsewhere and they have been pretty easy going but not this huddersfield branch, probably a franchise! I will indeed be contacting Hunters head office of my complaint in detail. Pathetic!

Asim · 30 July 2018

★★★★★ 1/5

Google

Awful customer service for tenants. Simply do not care about any issues with the properties and only look after the interest of the landlord. On a £1100/month property: potentially lethal electrical fault left for a week before getting fixed, damp and mould problems ignored, unfair charges when vacating a property, having to pay for removal of previous tenants rubbish ourselves but then getting charged £100 because the bins were not empty when we left. Disgraceful. Avoid like the plague. There is plenty of other decent estate agents in town.

Antoine · 30 July 2018

★★★★★ 5/5

Google

Huge thanks to all the team for looking after the rental of our property so well; we approached Hunters as we have had a very positive experience with their Block Management Service and we hoped the Hunters Office in Huddersfield would be able to give a similar level of service for a rental property. They absolutely have, at each and every step of the way we have been given great advice, nothing has ever been too much trouble and from the get go we felt that the whole team is dedicated and professional. Ours was not an easy let as the property needed some works done before being ready for the rental market, Lorraine was brilliant at getting in very competitive quotes, making sure the jobs were completed on time and on budget (they all were and we're delighted with the results) and Jamie-Lee was equally ace at finding a super tenant. We feel very reassured that the property is being managed by Hunters and hope that the tenant feels equally looked after. As (unfortunately) we don't live close by, it was great to have regular email updates from Hunters and whenever I've phoned the office, everyone knows exactly what's going on and can update immediately. Our only regret is not having approached Hunters sooner. We can't thank you enough and look forward to working with you from here on. You are terrific!

Diddley · 30 July 2018

★★★★★ 5/5

Google

Huge thanks to all the team for looking after the rental of our property so well; we approached Hunters as we have had a very positive experience with their Block Management Service and we hoped the Hunters Office in Huddersfield would be able to give a similar level of service for a rental property. They absolutely have, at each and every step of the way we have been given great advice, nothing has ever been too much trouble and from the get go we felt that the whole team is dedicated and professional. Ours was not an easy let as the property needed some works done before being ready for the rental market, Lorraine was brilliant at getting in very competitive quotes, making sure the jobs were completed on time and on budget (they all were and we're delighted with the results) and Jamie-Lee was equally ace at finding a super tenant. We feel very reassured that the property is being managed by Hunters and hope that the tenant feels equally looked after. As (unfortunately) we don't live close by, it was great to have regular email updates from Hunters and whenever I've phoned the office, everyone knows exactly what's going on and can update immediately. Our only regret is not having approached Hunters sooner. We can't thank you enough and look forward to working with you from here on. You are terrific!

A · 9 February 2018

★★★★★ 5/5

Google

We chose Hunters to sell our house based on the initial visit and valuation from Rachel. Rachel came across as very warm, knowledgeable and genuine - qualities that I hoped would help to sell the house. We were really happy with the photos taken - the quality of Hunters photos on other houses was one of the things that made me call them in the first place. We actually had our first offer after just over a week. When our initial sale fell through (due to a flaky buyer) Hunters staff were really great about it and gave us confidence that we would find another buyer. We had another offer again within a week. When it came to dealing with the actual sale and solicitors etc,Chris on the sales team seemed to be quite active in chasing things up and pushing things along. We found that Chris was always easily contactable, always answered emails and phone calls quickly. Overall a very positive experience with a more personal service than I feel I would have had from other agents. I would definitely recommend Hunters.

Kate · 31 July 2015

★★★★★ 5/5

Google

We recently purchased a property with the help of Lisa and found her to be extremely competent and easy to deal with. From viewing the house through to completion Lisa was very professional and always on hand to answer any queries we had. Overall Lisa and her team at Hunters helped contribute to a quick and smooth purchase and I would definitely recommend them to anyone looking to sell or buy a property in the future.

Luke · 29 July 2019

★★★★★ 5/5

Google

We chose Hunters to sell our house based on the initial visit and valuation from Rachel. Rachel came across as very warm, knowledgeable and genuine - qualities that I hoped would help to sell the house. We were really happy with the photos taken - the quality of Hunters photos on other houses was one of the things that made me call them in the first place. We actually had our first offer after just over a week. When our initial sale fell through (due to a flaky buyer) Hunters staff were really great about it and gave us confidence that we would find another buyer. We had another offer again within a week. When it came to dealing with the actual sale and solicitors etc,Chris on the sales team seemed to be quite active in chasing things up and pushing things along. We found that Chris was always easily contactable, always answered emails and phone calls quickly. Overall a very positive experience with a more personal service than I feel I would have had from other agents. I would definitely recommend Hunters.

A · 10 February 2015

★★★★★ 5/5

Google

Sarah and team where so friendly and helpful from the beginning helped us find a lovely home ,very professional . Go out of their way to help . Would recommend first class service.

David · 30 July 2019

★★★★★ 5/5

Google

Sarah and team where so friendly and helpful from the beginning helped us find a lovely home ,very professional . Go out of their way to help . Would recommend first class service.

A · 9 February 2019

★★★★★ 5/5

Google

I am currently living in a property which is managed by Hunters and we couldn’t be happier! From the moment we viewed the house they went above and beyond to ensure they could do everything they possibly could to secure us getting the house we wanted. Everybody in the office is friendly and helpful always willing to answer our problems ASAP no matter how big and small. Couldn’t ask for better estate agents! Jamie Lee in particular has always gone above and beyond, especially before moving in to ensure it all went as quickly and smoothly as possible. Thank you. Highly recommend !

Michael · 30 July 2019

★★★★★ 5/5

Google

Absolutely amazing and helpful staff! Went over and above the call of duty on many occasions to help out. We originally put our house on the market with Hunters Huddersfield to sell and they secured a buyer within a couple of days. Unfortunately the sale did not proceed (no fault of Hunters) and they had it back on the market immediately. We then decided to rent the property and have secured lovely tenants who really look after the property. The turnaround time from putting the property for rent and securing a tenant was phenomenal! Between Katy, Nicky, Sarah and Jamie-Lee they really have a fantastic, all round service and you would be stupid not to buy or sell through them! Highly recommended

Siobhan · 29 July 2019

★★★★★ 5/5

Google

I am currently living in a property which is managed by Hunters and we couldn’t be happier! From the moment we viewed the house they went above and beyond to ensure they could do everything they possibly could to secure us getting the house we wanted. Everybody in the office is friendly and helpful always willing to answer our problems ASAP no matter how big and small. Couldn’t ask for better estate agents! Jamie Lee in particular has always gone above and beyond, especially before moving in to ensure it all went as quickly and smoothly as possible. Thank you. Highly recommend !

A · 9 February 2019

★★★★★ 5/5

Google

We have used Hunters to let a number of our properties, I usually deal with Jamie-Lee who is very knowledgeable and very helpful, I have dealt with other members of the team who are also just as helpful. They are very professional and always strive to get us the best tenants; who have all been great, the tenants themselves are happy with Hunters, we have never received any complaints, I would recommend them to anyone who has a property to let or anyone looking for a property

Sarah · 30 July 2018

★★★★★ 5/5

Google

I have been dealing with Hunters for many years now both in terms as a landlord and also doing block management. They provide a fantastic, efficient and professional service. They let and manage 4 properties for me and I have never had any issues with them. They keep the void periods to a minimum and my tenants are always very happy with the service they receive from them on a maintenance basis, they pay my rent on time every month. I would highly recommend them.

Collette · 30 July 2018

★★★★★ 5/5

Google

We have used Hunters to let a number of our properties, I usually deal with Jamie-Lee who is very knowledgeable and very helpful, I have dealt with other members of the team who are also just as helpful. They are very professional and always strive to get us the best tenants; who have all been great, the tenants themselves are happy with Hunters, we have never received any complaints, I would recommend them to anyone who has a property to let or anyone looking for a property

A · 9 February 2018

★★★★★ 5/5

Google

I have been dealing with Hunters for many years now both in terms as a landlord and also doing block management. They provide a fantastic, efficient and professional service. They let and manage 4 properties for me and I have never had any issues with them. They keep the void periods to a minimum and my tenants are always very happy with the service they receive from them on a maintenance basis, they pay my rent on time every month. I would highly recommend them.

A · 9 February 2018