Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHunters have worked so hard to get my property let. I can't fault them in any respect. Thank you so much for all your hard work, especially Sarah S.
A · 9 February 2019
Agent replied
Thank you for your review Helen, this means a lot to all the staff at Hunters Huddersfield.
★★★★★ 5/5
GoogleHunters have worked so hard to get my property let. I can't fault them in any respect. Thank you so much for all your hard work, especially Sarah S.
Helen · 30 July 2018
Agent replied · 29 July 2023
Thank you for your review Helen, this means a lot to all the staff at Hunters Huddersfield.
★★★★★ 5/5
GoogleWe have worked with Nicky and her team on various occasions and have always been polite, friendly, thorough and easy to work with. Would highly recommend.
Simon · 30 July 2019
Agent replied · 29 July 2023
Thank you Simon, hunters Huddersfield are pleased to have you as one of our contractors.
★★★★★ 5/5
GoogleWe have worked with Nicky and her team on various occasions and have always been polite, friendly, thorough and easy to work with. Would highly recommend.
A · 9 February 2019
Agent replied
Thank you Simon, hunters Huddersfield are pleased to have you as one of our contractors.
★★★★★ 5/5
GoogleReally pleased with the level of communication Hunters gave me to help ensure I got everything right for when I vacate my flat. Its amazing just how many little things you could forget to do; but Sarah was there all the time to help me through - thanks Sarah
Andrew · 30 July 2019
★★★★★ 5/5
GoogleReally pleased with the level of communication Hunters gave me to help ensure I got everything right for when I vacate my flat. Its amazing just how many little things you could forget to do; but Sarah was there all the time to help me through - thanks Sarah
A · 9 February 2019
★★★★★ 5/5
GoogleWork closely alongside Nicky and her team. Very responsive to their tenants needs.
Thompson’s · 30 July 2019
Agent replied · 29 July 2023
Thank you, Hunters Huddersfield cannot fault the service you give to us or our tenants.
★★★★★ 5/5
GoogleRachel and her team have been brilliant throughout our purchase, meeting us at the property numerous times to view, even outside of office hours, helping us contact the vendor with enquiries, and even recommending local tradesmen once we'd moved in. Superb customer service! They couldn't be more helpful.
Neil · 31 July 2015
★★★★★ 5/5
GoogleWork closely alongside Nicky and her team. Very responsive to their tenants needs.
A · 9 February 2019
Agent replied
Thank you, Hunters Huddersfield cannot fault the service you give to us or our tenants.
★★★★★ 5/5
GoogleRachel and her team have been brilliant throughout our purchase, meeting us at the property numerous times to view, even outside of office hours, helping us contact the vendor with enquiries, and even recommending local tradesmen once we'd moved in. Superb customer service! They couldn't be more helpful.
A · 10 February 2015
★★★★★ 5/5
GoogleLovely helpful staff not 1 problem I had with none of the staff they help me so much I they better than any one else had houses off they have helped me so much since I rented one of there property 4 years ago and I am loving it here thank you everyone at hunters
A · 9 February 2019
Agent replied
Thank you Rebecca
★★★★★ 1/5
GoogleI lived in a student studio flat for over two years renting with Hunters. As soon as I moved in the flat was left in a very poor condition but I had to find a new place soon and the flats were cheap and close to uni so I took it anyway. As soon as I moved in the fridge was not working, the desk chair was in a very poor condition, the bathroom wall was mouldy and the ceiling in the kitchen was leaking every time it rained more heavily. Most of the complaints I had at the beginning took months to get sorted with me having to constantly chase them up, calling them almost everyday and sending long emails to finally make them sort something. Thankfully, after those first few months all the rest of repairs I had were minor but still it was always hard to get them to sort anything. At the end of my tenancy they wanted to keep most of my deposit for wall repainting and shower regrouting which were both caused of the mould and poor state of the flat. Thankfully, I had enough evidence since the beginning to prove I should not be charged for it and DPS gave me the money back after more than 2 months of waiting to get my deposit returned. I would highly suggest to any student or tenant to spend the time at the check in to take pictures/videos of EVERYTHING and make detailed notes on the check in report as its the most valued piece of evidence once you move out. Also take pictures of the signed check in reports in case it gets "lost". The only good thing about the agency was the flat price which was reasonable for a student and close to uni location. Other than that I would suggest to avoid it at all costs or be prepared to chase them for weeks to get things sorted and to wait months to get your deposit back and dispute it through DPS.NegativeResponsiveness, Quality, Professionalism, Value
Ineta · 31 March 2021
★★★★★ 5/5
GoogleLovely helpful staff not 1 problem I had with none of the staff they help me so much I they better than any one else had houses off they have helped me so much since I rented one of there property 4 years ago and I am loving it here thank you everyone at hunters
Rebecca · 30 July 2018
Agent replied · 29 July 2023
Thank you Rebecca
★★★★★ 5/5
GoogleThe staff at Hunters have looked after my properties for over a decade now. They are the best in the area by a long way, being professional, fair and always going that extra mile for landlords and tenants. The sales service is also impeccable with excellent communication and reliability. Highly recommended.
A · 9 February 2019
Agent replied
Hunters Huddersfield are pleased you are happy with the service we have provided you over the years and will continue to provide you with this service we enjoy working alongside you. Thank you for your kind words.
★★★★★ 1/5
GoogleWell to start with they are not in Huddersfield, they are in Elland although their web site shows them at Huddersfield. You would have thought they would have updated their website by now as they moved in October 2019.
We personally found them a difficult company to deal with and refused in the end to work with their outlandish demands.
We found other companies far better to deal with.
Sorry guys but you need to up your game to compete with other companies offering a much better and person focused service.
However the ladies in the office are lovely.
Lynette · 31 March 2020
★★★★★ 5/5
GoogleThe staff at Hunters have looked after my properties for over a decade now. They are the best in the area by a long way, being professional, fair and always going that extra mile for landlords and tenants. The sales service is also impeccable with excellent communication and reliability. Highly recommended.
S · 30 July 2018
Agent replied · 29 July 2023
Hunters Huddersfield are pleased you are happy with the service we have provided you over the years and will continue to provide you with this service we enjoy working alongside you. Thank you for your kind words.
★★★★★ 1/5
GoogleDO NOT USE THIS ESTATE AGENT.
On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)
We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late.
I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm.
I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property.
The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape.
I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role.
I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
Mark · 30 July 2019
★★★★★ 4/5
GoogleHave used Hunters for a number of years as a letting agent, could be a bit more pro-active (usually me who has to chase when contract is up) but this has improved in the last 6 months. Staff are quick to get back to me and always pleasant.
Tracy · 30 July 2019
Agent replied · 29 July 2023
Thank you for your review, we will take on board your comments regarding renewals and ensure this doesn’t happen in future.
★★★★★ 1/5
GoogleDO NOT USE THIS ESTATE AGENT.
On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)
We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late.
I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm.
I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property.
The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape.
I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role.
I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
Tim · 17 March 2019
★★★★★ 4/5
GoogleHave used Hunters for a number of years as a letting agent, could be a bit more pro-active (usually me who has to chase when contract is up) but this has improved in the last 6 months. Staff are quick to get back to me and always pleasant.
A · 9 February 2019
Agent replied
Thank you for your review, we will take on board your comments regarding renewals and ensure this doesn’t happen in future.
★★★★★ 5/5
GoogleHave used Hunters Estate Agents in Huddersfield to both sell and let properties. On all occasions they have been efficient, professional and always available to keep you up to date on their progress with your sale/let. A pleasant, hard working team who I would undoubtedly use again.
Janet · 30 July 2019
Agent replied · 29 July 2023
Thank you Janet, your review is very much appreciated.
★★★★★ 1/5
GoogleIn a property managed by Hunters, Huddersfield. I am being forced to move out due to lack of concern, care or consideration from them. They do not care about the tenants as long as they 're receiving the rent for the landlord. They allowed me to move into a property that needed a load of unforseen repair works (failed to tell me there was an escape of water from the flat above and one year on it still hasn't been fixed, hence why I am moving out.) They have also put the property back on to the market without doing the repairs. I refuse to let another innocent tenant be put through the distress and inconvenience they have caused me since day one. They also refused to give me a reference until I had already handed my notice in, essentially making me homeless in 30 days of the application had fallen through. Worst customer service, they do not do any maintenance or repairs and you have to constantly chase them otherwise they forget about you for several months at a time.
Shelby · 30 July 2018
★★★★★ 5/5
GoogleI have been dealing with hunters for over 2 years now. they have helped me in both property sales and renting out a property. The service has been brilliant all the way through and I have been very pleased with the level of service received. The staff are all lovely and everything is done promptly. If there have been any issues they have been resolved quickly and I will continue to work with Hunters in Huddersfield over any other agent.
Mark · 30 July 2018
★★★★★ 5/5
GoogleHave used Hunters Estate Agents in Huddersfield to both sell and let properties. On all occasions they have been efficient, professional and always available to keep you up to date on their progress with your sale/let. A pleasant, hard working team who I would undoubtedly use again.
A · 9 February 2019
Agent replied
Thank you Janet, your review is very much appreciated.
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