Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe cannot thank Katy and Emily at Your Move enough for everything they have done throughout our house purchase.
From start to finish, they have been absolutely outstanding. We were in quite a long chain, but they consistently went above and beyond to keep everything moving. They were always chasing solicitors, estate agents and everyone else involved, ensuring nothing was left sitting without follow-up. Their persistence, dedication and proactive approach made a huge difference and kept the process progressing when it could easily have stalled.
They kept us informed every step of the way, responded promptly to our questions and were always supportive and reassuring during what can be a very stressful experience. It was clear they genuinely cared about helping us reach the finish line.
Thanks to all of their hard work, we have finally exchanged contracts and are now looking forward to completing our move. We truly believe their efforts played a significant part in making this happen for our family. Thank you both for going above and beyond - we will never forget it !
Ada and Daniel Crispino
Ada · 11 July 2026
Agent replied · 18 July 2026
Thank you so much, Ada and Daniel, for your wonderful review. It was a pleasure to help you through the purchase of your new home, and we're so pleased we could support you every step of the way.
Congratulations on exchanging contracts! We wish you and your family every happiness in your new home. Thank you again for trusting us, and all the very best for the future.
Best wishes,
Katy & Emily
★★★★★ 5/5
GoogleIssy (Isabella York) as a property manager has been nothing short of excellent, providing a completely fantastic experience from beginning to end throughout my four years living at the property. She has consistently demonstrated exemplary professionalism, along with a positive, can-do attitude and a genuine willingness to help at every stage. Her support throughout my tenancy has been outstanding.
In particular, when I experienced a major issue with the hot water and the water tank stopped working, Issy was incredibly supportive. She kept me consistently updated, communicated clearly throughout the process, and provided reassurance during what could have been a very stressful situation. Her proactive approach and constant communication gave me real confidence until the issue was fully resolved.
I truly appreciated her attention to detail and her commitment to ensuring everything ran smoothly. It made a real difference to my experience as a tenant.
Thank you, Issy, your support has been greatly valued and I would highly recommend you to anyone.
Zane · 28 June 2026
Agent replied · 4 July 2026
Dear Zane,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been living in this property for one year now, and everything has been perfect. Isabella York has been an amazing property manager throughout our stay. She is always available whenever we need help or have questions, and she responds quickly and professionally every time. Isabella is friendly, reliable, and truly cares about the tenants. We really appreciate all her hard work and highly recommend her!
THANK YOU
SURENDRA
SURI47 · 4 June 2026
Agent replied · 4 July 2026
Dear Suri47
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Isabella a 5 star rating!
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleMy partner and I recently bought a house through Frost and we have been very impressed. Our main contact was David Jenkinson who was always very professional, friendly and helpful. We met some of the other team who were all also very nice. David was always quick to respond to our queries and helpful when chasing solicitors etc. We would highly recommend them to anyone selling their property and give confidence to those purchasing a new property through them.
Jessica · 27 March 2026
Agent replied · 27 May 2026
Hi Jessica - Many thanks for taking the trouble to post this fantastic 5 star Google review for David and our Burnham Sales team. We are delighted to hear that he was always quick to respond to your queries, helpful when chasing solicitors and that you would highly recommend them to anyone selling their property. We will pass your comments on to David and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI completed on the purchase of a house today. Throughout the whole process - from 1st viewing to picking up the keys - Ellie has been outstanding.
She's been helpful, responsive and proactive at every step as we've navigated the various twists and turns to get today. She's been consistently pragmatic and kept everyone's 'eyes on the prize' - which has been hugely valued. I often received progress updates from Ellie before my solicitor, amazing stuff!
6 out of 5 stars, Ellie - great effort and a heart-felt thanks.
Matt · 30 December 2025
Agent replied · 30 June 2026
Thank you for your review, Matt. You certainly helped and played a huge part in making the process run smoothly and meet the timescales we did. It's been my absolute pleasure. Thank you again for the bottle of Champagne, it’ll definitely be enjoyed over Christmas. All the best with your new home. Ellie
★★★★★ 5/5
GoogleI would highly recommend Astons (welwyn gadren city) for the wonderful Service.
I especially what to commend two members of their sales coordinator team.
Willow Kaine for her care ,understanding , and patience, she made the whole process so much better.
Also Sam Ward , his knowledge of Welwyn garden city
idiosyncrasies in regards to legal matters was indispensable to us.
The whole team showed professionalism and patience at all times and are a credit to their company.
KAREN · 9 January 2026
Agent replied · 9 June 2026
Thank you Karen for taking the time to leave us a review. We're delighted to hear that Willow and Sam were on hand to guide you through your property journey and that you were so pleased with the service they were able to provide. We will pass on your kind words to Willow, Sam and the rest of the team. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleI have lived in the property for some time and have found it to be a comfortable and well-maintained place to live. Any issues that have arisen during my tenancy have been dealt with efficiently, and communication has always been clear and professional.
Nicole has been particularly helpful and responsive when it comes to tenant queries or maintenance matters, which has made the experience straightforward and reassuring as a tenant. Overall, it has been a positive renting experience.
Danielle · 9 December 2025
Agent replied · 9 June 2026
Thank you Danielle for taking the time to share your experience. We’re pleased to hear that you’ve found the property comfortable and well maintained, and that any issues have been handled efficiently. It’s especially lovely to hear your positive comments about Nicole’s support and communication, we’ll be sure to pass these on. We’re glad your renting experience has been a reassuring and positive one. Wishing you all the best, the Ashtons team.
★★★★★ 5/5
GoogleLauren is an absolute credit to the Your Move Team. From the moment I booked my first viewing with her I was very impressed. She conducts herself in such a professional manner, is understanding, very knowledgeable and nothing is too much trouble. She is courteous, polite and very thorough. I was very very impressed with this lovely young lady who will go far. It has been such a pleasure dealing with her at a stressful time she has made things very easy. Thank you Lauren.
Alexandra · 18 July 2026
★★★★★ 5/5
GoogleWe had a very positive experience with Frosts Burnham and are extremely grateful to Abbi for her support throughout the process. She was professional, knowledgeable and gave us real confidence from the outset.
Communication was always prompt and clear, and Abbi liaised effectively with all parties to guide the process through its more complex stages.
We wouldn’t hesitate to recommend Abbi and the Frosts Burnham team.
Charlotte · 27 February 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to write this 5* Google review for Abbi and our Burnham Sales team. We are delighted to hear that you had a very positive experience and wouldn’t hesitate to recommend Abbi and the Frosts Burnham team. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleA great big ‘Thank You’ to the team in Burnham. From the initial valuation with David to the organising of the viewings with Lily and Nisha to Abbi who saw us through the sales progression. You were all brilliant, holding our hands through the process and securing the sale. I would strongly recommend Frosts to anyone about to embark on a move. Thanks again.
GILLIAN · 27 February 2026
Agent replied · 27 May 2026
Thank you so much for taking the time and trouble to write this 5* Google review for our Burnham Sales team. We are delighted to hear that they were brilliant in securing the sale and that you would strongly recommend Frosts. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI honestly cannot recommend Amy Ley and Adam enough from the lettings team. They go above and beyond all expectations and make the potentially stressful situation of finding a new tenant much easier. I can't thank them enough for all their care and hard work
Carly · 18 June 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review Carly! It was a pleasure helping you and finding you a lovely tenant!
Your Move Lettings Team.
★★★★★ 5/5
GoogleHayley Coltham has been involved in the property management of my property and has kept me informed on every step of the way. She has always been curteous and informative and has taken all of the burdensome property management off my …
Mike · 4 July 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review Mike!
Your Move Lettings Team.
★★★★★ 5/5
GoogleExcellent communication from start to finish. David was the first contact, came out to value and photograph. Property was up quickly and sold in days. Furthermore from agreed price to completion was something like 8 weeks with Abbi communicating between solicitors, buyer and me. The whole process was so smooth. Thanks to all at Frost! I would definitely recommend.
Marl123 · 27 January 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to write this amazing 5 star Google review for David, Abbi and our Burnham Sales team. We are so pleased to hear that the whole process was smooth and that you would definitely recommend The Frost Partnership, Burnham. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleJack Johnson has been brilliant from the moment I first spoke to him about the house. From helping us through the offer being accepted to supporting us with the ongoing process, he’s been constantly on the ball and always keeping things moving. He’s been great at chasing solicitors, keeping us updated, and making the whole process feel much less stressful. Really appreciate all his help so far and would definitely recommend him.
Luke · 21 June 2026
★★★★★ 5/5
GoogleI recently completed the sale of my property through Your Move Tunbridge Wells, Katy and Emily were excellent throughout the whole process! I was kept updated throughout and they pro actively chased which kept things on track and resulted …
Georgia · 18 June 2026
Agent replied · 18 July 2026
Thank you so much for your lovely review Georgia! Wishing you all the best in your new ventures, and if there is anything that we can help you with in the future you know where we are 🙂 Katy Jewell. …
★★★★★ 5/5
GoogleHayley Coltham has been an excellent property manager. She is always responsive and easy to contact, and whenever an issue arises, she arranges for it to be resolved quickly and efficiently. Definitely recommend!
Carolinepimms1984 · 4 July 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review Caroline!
Your Move Lettings Team.
★★★★★ 5/5
GoogleI had a great experience with Frost Burnham, in particular Abbi and Lilli.
They both guided and supported me throughout the whole process, responding to emails and calls quickly.
A very professional team which I would recommend to anyone and I will definitely be using again in the future!
Amrit · 27 February 2026
Agent replied · 27 May 2026
Many thanks for taking the trouble to post this fantastic 5 star Google review for our Burnham Sales team especially Abbi and Lilli. We are delighted to hear that you had a great experience with Frost Burnham, and that they were a very professional team which you would recommend to anyone. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleMatthew Heavens has been incredibly dedicated throughout the sale of our property. From the very beginning, he provided honest advice and clear guidance, helping us set realistic expectations.
He was always available to answer our questions either by phone, text or email, and consistently acted in our best interest, handling matters on our behalf with professionalism and care.
When minor issues arose, Matthew went the extra mile to find an exceptional solution that worked for both us and the buyer, ensuring the completion date was not compromised.
I would not hesitate to recommend Matthew’s services to anyone looking to sell or buy a property. His commitment and support made the entire process much smoother.
Javier · 28 February 2026
★★★★★ 5/5
GoogleThank you all for your continued support during the sale of our house.
We received an offer within 2 weeks of our house going up for sale. Sadly the purchaser pulled out after 17 weeks. You then had another purchaser for us within 2 weeks again. Sadly the young couple then lost 2 sales on their house but we stuck with them. At last and only due to the constant support from Rebecca Sleet the Office Manager everything finally came together. We can’t thank Rebecca enough, she was tireless in her efforts to get us a completion.
We would certainly recommend Hunters.
Carol · 5 February 2026
★★★★★ 5/5
GoogleI’ve been with these guys for years. They do try and go out of their way to make things as simple as possible and are always trying new ways to make our lives simpler. Nicole has been really helpful in getting things sorted and has made sure the reasons behind decisions are understood.
Dewi · 9 December 2025
Agent replied · 9 June 2026
Thank you Dewi for your 5* review. We’re really glad to hear that our efforts to keep things simple are making a difference. Nicole will be especially pleased to know her support and clear communication have been helpful. We truly appreciate your continued trust and feedback. Best wishes, the Ashtons team.
★★★★★ 5/5
GoogleFantastic response time from this team. We had a quick turnaround from viewing to moving in with no issues. Adam was great and I’d highly recommend!
Protein · 27 June 2026
Agent replied · 18 July 2026
Thank you so much for your wonderful review Jacob! It was a pleasure helping you and finding your new home!
Your Move Lettings Team.
★★★★★ 5/5
GoogleExcellent professional customer service and support for our complicated sale. Abbi and David were both helpful, polite and very easy to deal with. We received regular updates from them on the progress of the sale.
I can’t recommend Abbi/David at Frosts enough. They certainly made a stressful move much easier.
Highly recommended.
Paul · 27 November 2025
Agent replied · 27 May 2026
Hi Paul - Thank you so much for this 5 star Google review for Abbi and David from our Burnham Sales team. We are delighted to hear that they made a stressful move much easier and that you highly recommend them. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThank you Emily for helping me find my new flat!! Professional service from Your Move Tunbridge Wells and I would recommend them in a heart beat.
Tom · 18 June 2026
Agent replied · 18 July 2026
Thank you for your lovely review Tom! Wishing you all the best in the future!
★★★★★ 5/5
GoogleI would like to thank Abbi for her help and patience in answereing all my queries and explaining the process to someone who was new to it. A very pleasant and friendly person, Abbi was always available to take my calls. I can definitely recommend Frost Burnham.
Penny · 27 December 2025
Agent replied · 27 May 2026
Thank you so much for taking the time to write this 5* Google review for Abbi from our Burnham Sales team. We are delighted to hear that she was very friendly, answered all your queries and that you can definitely recommend Frost Burnham. We will pass your comments on to Abbi and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
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